GreatCall Jitterbug User Manual page 228

What is the procedure for resolving disputes?
ALL DISPUTES WITH SAMSUNG ARISING IN ANY WAY FROM THIS LIMITED
WARRANTY OR THE SALE, CONDITION OR PERFORMANCE OF THE PRODUCTS SHALL
BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, AND
NOT BY A COURT OR JURY.
Any such dispute shall not be combined or consolidated with a dispute involving
any other person's or entity's Product or claim, and specifically, without
limitation of the foregoing, shall not under any circumstances proceed as part
of a class action. The arbitration shall be conducted before a single arbitrator,
whose award may not exceed, in form or amount, the relief allowed by the
applicable law. The arbitration shall be conducted according to the American
Arbitration Association (AAA) Commercial Arbitration Rules applicable to
consumer disputes. This arbitration provision is entered pursuant to the Federal
Arbitration Act. The laws of the State of Texas, without reference to its choice of
laws principles, shall govern the interpretation of the Limited Warranty and all
disputes that are subject to this arbitration provision. The arbitrator shall decide
all issues of interpretation and application of this arbitration provision and the
Limited Warranty.
216 The Fine Print