Ford EVEREST 2015 Owner's Manual page 392

Issue
This is a device-
Bluetooth audio
dependent feature.
does not
The device is not
stream.
connected.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC does not
recognize music
The file may be
that is on my
corrupted.
device.
The song may have
copyright protection that
does not allow it to play.
When I connect
my iPhone or
iPod Touch
through the
USB and
This is a device limitation.
Bluetooth Audio
at the same
time, I some-
times do not
hear any sound.
Issue
SYNC does not
understand
what I am
You may be using the
saying.
wrong voice commands.
You may be speaking too
soon or at the wrong
time.
Everest (TEC), EB3B-19G219-YAA enAUS
SYNC
USB and media issues
Possible cause
Voice command issues
Possible cause
390
2
Possible solution
Make sure you connect the device to SYNC
and press play on your device.
Make sure that all song details are popu-
lated.
Try replacing the corrupt file with a new
version.
Some devices require you to change the
USB settings from mass storage to media
transfer protocol class.
From the iPhone or iPod Touch music now
playing screen, select the audio device
airplay icon at the very bottom of your
iPhone or iPod Touch screen.
To listen to the iPhone or iPod Touch
through Bluetooth Audio, select SYNC.
To listen to the iPhone or iPod Touch
through USB, select Dock Connector.
Possible solution
Review the mobile phone voice commands
and the media voice commands at the
beginning of their respective sections.
Refer to the audio display during an active
voice session to find a list of voice
commands there.
Start speaking when the second SYNC tone
sounds and the system is ready for voice
input.