Astria Blaze&Glow18EN Installation And Operation Instructions Manual

Unvented (vent-free) gas log heater
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P/N 126834-01 Rev. A 02/2014
P126834-01
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where not
prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This
appliance is not convertible for use with other gases.
WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-built
fireplace or in a listed ventless firebox enclosure. It is design-certified for these installations in accordance
with ANSI Z21.11.2. Exception: DO NOT install this appliance in a factory-built fireplace that includes
instructions stating it has not been tested or should not be used with unvented gas logs.
This is an unvented gas-fired heater. It uses air (oxygen) from the room in which it is installed. Provisions
for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation
section on page 6 of this manual.
WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result
causing property damage, personal injury or loss of life.
— Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.
— Installation and service must be performed by a qualified installer, service agency or the gas supplier.
Installation and Operation Instructions
Astria™ Unvented (Vent-Free) Gas Log Heater
Models
Blaze&Glow18EN
Blaze&Glow18EP
Blaze&Glow24EN
Blaze&Glow24EP

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Summary of Contents for Astria Blaze&Glow18EN

  • Page 1 Installation and Operation Instructions Astria™ Unvented (Vent-Free) Gas Log Heater P/N 126834-01 Rev. A 02/2014 Models Blaze&Glow18EN Blaze&Glow18EP Blaze&Glow24EN Blaze&Glow24EP P126834-01 INSTALLER: Leave this manual with the appliance. CONSUMER: Retain this manual for future reference. This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where not prohibited by local codes.
  • Page 2: Table Of Contents

    TABLE OF CONTENTS Safety ..............2 Wiring Diagram ..........33 Unpacking............5 Specifications ............ 33 Product Identification ........... 5 Troubleshooting ..........34 Local Codes............5 Service Hints ............. 41 Product Features ..........6 Technical Service..........41 Air For Combustion and Ventilation ..... 6 Replacement Parts ..........
  • Page 3 SAFETY Continued WARNING: This product con- WARNING: Do not allow fans tains and/or generates chemicals to blow directly into the fireplace. known to the state of California Avoid any drafts that alter burner to cause cancer or birth defects flame patterns. Ceiling fans can or other reproductive harm.
  • Page 4 33. 9. Before using furniture polish, wax, carpet cleaner or similar products, turn heater off. If heated, the vapors from these products may create a white powder residue within burner box or on adjacent walls and furniture. www.Astria.US.com 126834-01A...
  • Page 5: Unpacking

    527 New York, NY 10018 CMR 30 upon sale of the unit. National Fire Protection Association, Inc. Vent-free gas products are prohibited for Batterymarch Park bedroom and bathroom installation in the Quincy, MA 02269 Commonwealth of Massachusetts. www.Astria.US.com 126834-01A...
  • Page 6: Product Features

    This will insure proper and door frames, between sole plates venting of vented fuel-burning appliances. and floors, between wall-ceiling joints, between wall panels, at penetrations for plumbing, electrical and gas lines and at other openings. www.Astria.US.com 126834-01A...
  • Page 7 If the actual Btu/Hr used is less than the maxi- volume of these rooms to the total volume mum Btu/Hr the space can support, the space is of the space. an unconfined space. You will need no additional fresh air ventilation. www.Astria.US.com 126834-01A...
  • Page 8 Crawl Space Figure 3 - Ventilation Air from Outdoors 12" Ventilation Ventilation Grills Grills Into Into Adjoining Room, Adjoining Option 2 Room, Remove Option 1 Door into Adjoining Room, Option 12" Figure 2 - Ventilation Air from Inside Building www.Astria.US.com 126834-01A...
  • Page 9: Installation

    Although this is beneficial, installing appliance installation. heater in rooms without enough ventilation air may cause mildew to form from too much moisture. See Air for Combustion and Ventila- tion, page 6. www.Astria.US.com 126834-01A...
  • Page 10 1/2" thick. With sheet metal, you must have noncombustible material be- hind it. Noncombustible material must extend at least 8" up (for all models). If noncombus- tible material is less than 12", you must install www.Astria.US.com 126834-01A...
  • Page 11 12", you may need the this manual. hood accessory to deflect heat away from your mantel shelf. See Figures 5 and 6 and Figure 7, page 12, for minimum clearances. www.Astria.US.com 126834-01A...
  • Page 12 • approved flexible gas hose and fittings (if Combustible Material allowed by local codes) 14" Min. • sealant (resistant to propane/LP gas, not provided) Noncombustible Material • electric drill with 3/16” masonry drill bit Figure 8 - Minimum Fireplace Clearances If Installed at Floor Level www.Astria.US.com 126834-01A...
  • Page 13 (if allowed by local codes) * An equipment shutoff valve with 1/8" NPT tap is an acceptable alternative to test gauge connection. Purchase the optional equip- ment shutoff valve from your dealer. Figure 11 - Attaching Base to Fireplace Floor www.Astria.US.com 126834-01A...
  • Page 14 Check your building codes for any special requirements for locating equipment shutoff valve to fireplaces. Apply pipe joint sealant lightly to male NPT threads. This will prevent excess sealant from going into pipe. Excess sealant in pipe could result in clogged heater valves. www.Astria.US.com 126834-01A...
  • Page 15 Bubbles forming show a leak. 5. Correct all leaks at once. Control Valve Location 6. Reconnect heater and equipment shutoff valve to gas supply. Check reconnected Figure 16 - Checking Gas Joints (Natural fittings for leaks. Gas Only) www.Astria.US.com 126834-01A...
  • Page 16 S1 Button Figure 19 - Touch Pad Control Cable Connect Battery Plug Here Figure 20 - Connecting end of Touch Pad Cable Figure 17 - Control Module www.Astria.US.com 126834-01A...
  • Page 17 Front Left Chassis Rear Log Left Log Support Bracket Right Log Support Bracket Grate Prongs Bottom Log Front Right Front of Chassis Base Assembly Right Log Figure 22- Installing Log Support Brackets Figure 23 - Installing Log Set www.Astria.US.com 126834-01A...
  • Page 18 Figure 27. The fiber ramp-log can be identified by its shape and much lighter weight when compared to the other logs. 2. The log must sit flat on the black sheet metal and behind the left metal tab as shown in Figure 28. www.Astria.US.com 126834-01A...
  • Page 19 The re- cessed areas are painted yellow. Front Right Log Figure 31 - Installing Log Description QTY. RedWoodM18 RedWoodM24 RedWoodM30 Front Left Log Front Right Log Rear Log Top Left Log Top Right Log Sm. Top Rt. Log www.Astria.US.com 126834-01A...
  • Page 20 Ramp Log Metal Figure 42 - Installing Fiber Ramp Log www.Astria.US.com 126834-01A...
  • Page 21 The right middle log should have a recess area that fits around the ramp log as shown in Figure 47. Right Middle Figure 49 - Installing Rear Log Figure 47 - Installing Right Middle Log www.Astria.US.com 126834-01A...
  • Page 22 "1" on the left, "2" in the center, and "3" on the right. These numbers are embossed on the back of each piece for identification purposes. Please note that Blaze&Glow18 burner systems do not include ember chunks. www.Astria.US.com 126834-01A...
  • Page 23 Flat Front Burner Ember Chunk #3 Figure 53 - Ember Chunk Placement Blaze&Glow24 Series Flat Front Burner Ember Material Figure 54 - Platinum Bright Embers Rock Wool Figure 55 - Placement of Rock Wool (shown with Platinum Bright Embers) www.Astria.US.com 126834-01A...
  • Page 24: Operation

    1. Once you have activated the screen press the MODE Zone or MODE/SET Button causing property damage, per- until you see OFF. sonal injury or loss of life. 2. Close equipment shutoff valve. www.Astria.US.com 126834-01A...
  • Page 25: Remote Control Operation

    ° SET TEMP Zone ° S M T W T F S TIME/PROG Zone PROGRAM FLAME Zone CHANNEL PROG Zone CHANNEL UNLOCK Zone MODE/SET Button DOWN Button UP Button MODE/SET Figure 56 - Touch-Screen LCD and Button Layout www.Astria.US.com 126834-01A...
  • Page 26: Channel Selection

    The modes may be cycled in the order above simultaneously to change between by touching the MODE Zone or pressing the degrees F and C. MODE/SET Button. • SET TEMP: While in THERMOSTAT mode, press the UP or DOWN Button www.Astria.US.com 126834-01A...
  • Page 27 • TIME/PROG Zone: Current day indicator displayed as 12:00am. and current time is displayed • Day/Time Setup: • FLAME Zone: Blank 1. Press and hold the MODE Zone for 5 • THERMOSTAT ON LCD Displays: seconds to enter Day/Time Setup. www.Astria.US.com 126834-01A...
  • Page 28 PROGRAM and OFF (OFF display Spark-to-Pilot not allowed). in MODE Zone) or PROGRAM and ON (ON display in MODE Zone) will flash • Pilot flame will remain ON when Main 3-times (0.5-seconds OFF, 0.5-seconds Flame Cycles ON and OFF. www.Astria.US.com 126834-01A...
  • Page 29 MANUAL OFF mode and send a MANUAL OFF command to the control module. If the user turns the control Connect Battery Plug Here back ON and the room temperature is Figure 17 - Control Module www.Astria.US.com 126834-01A...
  • Page 30: Inspecting Burners

    LED indicate that the system has Note: The pilot flame on natural gas units will accepted the order, and the flame will have a slight curve, but flame should be blue decrease instantly (see Figure 59). and have no yellow or orange color. www.Astria.US.com 126834-01A...
  • Page 31: Cleaning And Maintenance

    Heater may need more frequent cleaning due to excessive lint from carpeting, pet hair, bedding material, etc. WARNING: Failure to keep the primary air opening(s) of the burner(s) clean may result in sooting and property damage. www.Astria.US.com 126834-01A...
  • Page 32: Cleaning And Maintenance

    Some burner flame holes may become blocked by debris or rust, with no flame present. If so, turn off heater and let cool. Remove blockage, blocked burner flame holes will create soot. www.Astria.US.com 126834-01A...
  • Page 33: Wiring Diagram

    • Manifold Pressure: 4.5" W.C. • Inlet Gas Pressure (in. of water): • Inlet Gas Pressure (in. of water): Max - 10.5" W.C., Min* - 5" W.C. Max - 10.5" W.C., Min* - 5" W.C. *For purpose of input adjustment www.Astria.US.com 126834-01A...
  • Page 34: Troubleshooting

    If this is the case, disconnect, align, and reconnect to the module. 5. Remote not communicating with 5. (The remote communicates with control module the module periodically. It doesn't communicate with the module continuously to conserve battery power.) www.Astria.US.com 126834-01A...
  • Page 35 16. Connect the wiring harness at the cycles of 5 beeps. The wiring control module. Replace the valve assembly from the control valve assembly if all other cause/rem- is disconnected or broken. edies fail to correct his problem. www.Astria.US.com 126834-01A...
  • Page 36 6. Connect valve cable correctly broken. 7. ODS pilot is clogged 7. Clean ods pilot (see Cleaning and Maintenance , page 33) or replace ods pilot assembly. 8. Gas regulator setting is not correct 8. Replace gas regulator www.Astria.US.com 126834-01A...
  • Page 37 1. Short in touch pad wiring. 1. Replace touch pad and wiring ing 6 seconds then sounds 5 beeps. harness. 1. Batteries are weak. LOW BAT- 1. Replace batteries in remote. Low battery power in remote. TERY is shown in remote display. www.Astria.US.com 126834-01A...
  • Page 38 Burner system lights or shuts off 1. More than one burner system 1. Follow Pairing instructions on without touching the remote. is present and operating on the page 28 to re-pair remote to same frequency. control module. www.Astria.US.com 126834-01A...
  • Page 39 Ventilation requirements (page 6) Heater produces a clicking/ticking 1. Metal expanding while heating or 1. This is normal with most heaters. noise just after burners are lit or contracting while cooling If noise is excessive, contact shut off qualified service person www.Astria.US.com 126834-01A...
  • Page 40 Log set cycles to pilot, but room tem- 1. Optional Hand-held remote con- 1. Move hand-held remote control perature drops to a lower than ideal trol is too close to heater unit farther away from the heater level before log set comes back on www.Astria.US.com 126834-01A...
  • Page 41: Service Hints

    Black - GA6050 Brushed Brass - GA6053 For all models. Helps deflect heat away from mantel or wall above fireplace. Fits openings 28" to 48" wide. LAVA ROCK - GA6060 For all models. Order when additional rock is desired. www.Astria.US.com 126834-01A...
  • Page 42: Parts

    • 125783-04 Screw, Min. Rate • 125776-01 Supply, Battery Power • • • • 125882-01 Touch Pad Manual Control • • • • 125882-02 Touch Pad Wire Harness • • • • ** Not a field replaceable part. www.Astria.US.com 126834-01A...
  • Page 43 Injector (.053) Middle Burner • 101004-15 Injector (.047) Middle Burner • 101004-25 Injector (.085) Middle Burner • 125844-01 Control Module Heat Shield • • • • 122569-01 Aluminum Spacers • • • • 125561-01 Pilot Shield • • www.Astria.US.com 126834-01A...
  • Page 44 AndesMtn18 AndesMtn24 AndesMtn30 121699-05 121699-11 121699-17 Front Right Log 121699-04 121699-10 121699-16 Front Left Log 121699-02 125683-01 125683-01 Middle Right Log 121699-03 121699-09 121699-15 Middle Left Log 121699-01 121699-13 121699-13 Bottom Log (Remote) 121699-06 121699-12 121699-18 Rear Log www.Astria.US.com 126834-01A...
  • Page 45 Middle Right Log 121699-15 Middle Left Log 121699-20 Front Left Log 121699-21 Front Right Log 121699-22 Back Log 121699-23 Left Small Front Log 121699-24 Right Small Front Log 121699-25 Left Control Cover Log 121699-26 Right Control Cover Log www.Astria.US.com 126834-01A...
  • Page 46 125055-13 125055-02 125055-08 Front Right Log 125055-12 125055-01 125055-07 Front Left Log 125055-15 125055-04 125055-10 Middle Right Log 125055-16 125055-05 125055-11 Middle Left Log 125056-01 125056-02 125056-02 Ramp Log 125055-14 125055-03 125055-09 Rear Log 125055-06 125055-06 125055-06 Top Log www.Astria.US.com 126834-01A...
  • Page 47 125851-07 125852-07 125852-07 Log, Right Middle 125851-08 125852-08 125852-08 Log, Rear Middle 125851-09 125852-09 125852-09 Log, Rear 125851-10 125851-10 125851-10 Log, Left Top 125851-11 125852-11 125852-11 Log, Middle Crossover 125851-12 125852-12 125852-12 Log, Top Rear 125851-13 125851-13 125851-13 Log, Switch www.Astria.US.com 126834-01A...
  • Page 48: Blaze&Glow Log Sets

    AndesMtn30 30" Andes Mountain Log Set Fiber AndesMtn36 36" Andes Mountain Log Set Fiber RedWoodM18 18" Red Wood Mountain Log Set Refractory RedWoodM24 24" Red Wood Mountain Log Set Refractory RedWoodM30 30" Red Wood Mountain Log Set Refractory www.Astria.US.com 126834-01A...
  • Page 49 THE WARRANTY Innovative Hearth Products Limited Three Year Warranty ("IHP") warrants your Astria™ brand Gas Log Set or Outdoor Gas Fire Pit ("Product") to be free from defects in materials and workmanship at the time of manufacture. The logs and grate carry the Limited Three Year Warranty. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the Limited Three Year Warranty period and while the Product remains at the site of the original instal- lation, IHP will, at its option, repair or replace the covered components.
  • Page 50: Warranty

    WARRANTY KEEP THIS WARRANTY Model (located on product or identification tag) _____________________________ Serial No. (located on product or identification tag) __________________________ Date Purchased __________________________ Keep receipt for warranty verification. www.Astria.US.com 126834-01A...
  • Page 51 NOTES _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ www.Astria.US.com 126834-01A...
  • Page 52 1508 Elm Hill Pike, Suite 108 Nashville, TN 37210 126834-01 1-800-655-2008 Rev. A www.IHP.US.com 02/14 P126834-01...

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