Muratec MFX-3510 User Manual
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Muratec MFX-3510 User Manual

Plain-paper digital fax/copier/printer/scanner
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See also: Administrator's Manual
Plain-paper digital Fax/Copier/Printer/Scanner
Scanner & Fax Guide

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Summary of Contents for Muratec MFX-3510

  • Page 1 Plain-paper digital Fax/Copier/Printer/Scanner Scanner & Fax Guide...
  • Page 2 Chapter 1 Basic scan functions Chapter 2 Advanced scan functions Chapter 3 Basic fax functions Chapter 4 Advanced fax functions Chapter 5 Specifying destinations Chapter 6 Communication management Chapter 7 Device settings Chapter 8 Troubleshooting...

  • Page 3: Table Of Contents

    Contents How to read this manual .....................v Symbols ........................v Key descriptions ......................v Descriptions for paper and documents..............v Screens ........................vi Chapter 1 Basic scan functions Basic scanning ......................1-2 Scanning to e-mail address ..................1-2 Scanning to shared PC folders ................1-4 Scanning to FTP servers ..................1-7 Scanning to USB memory device ................1-9 Basic scan settings ....................1-12...
  • Page 4 Receiving faxes ......................3-15 Operations during reception .................3-18 Storing received documents ..................3-19 Making a phone call ....................3-21 Making a phone call ....................3-21 Receiving a phone call ...................3-21 Adjusting the speaker volume ................3-22 Transmitting faxes from a computer ..............3-23 Chapter 4 Advanced fax functions Introduction to advanced functions ..............4-2 Advanced function list ....................4-2 About the function icons ..................4-4...
  • Page 5 Chapter 6 Communication management Checking the transmission report .................6-2 Issuing the transmission report ................6-2 Reading the transmission report ................6-3 Printing journals ......................6-4 Printing the journal manually ................6-5 Printing the journals automatically ...............6-6 Reading the journals ....................6-8 Chapter 7 Machine settings Registering destinations...................7-2 Address book destinations ..................7-2 Registering or editing groups .................7-7...

  • Page 6: How To Read This Manual

    How to read this manual Symbols In this manual, the following symbols are used with the items where important operational and safety information must be observed. Symbol Meaning Describes warnings to protect yourself and others from serious or potentially fatal injury if you handle the machine incorrectly. For safe operation, please follow instructions carefully.

  • Page 7: Screens

    Screens This manual uses the screens of the MFX-3510 standard model, unless otherwise stated. The screens you see may differ, depending on the options installed. How to read this manual...
  • Page 8 Chapter 1 Basic scan functions Basic scanning ......................1-2 Scanning to e-mail address ..................1-2 Scanning to shared PC folders ................1-4 Scanning to FTP servers ..................1-7 Scanning to USB memory device ................1-9 Basic scan settings ....................1-12 Resolution ......................1-12 Color ........................1-12 Scanning with a TWAIN driver ................1-13...

  • Page 9: Basic Scanning

    Basic scanning Scanning to e-mail address You can attach the scanned document to an e-mail for transmission. Scan Internet NOTE • To scan to e-mail, you should connect the machine to a network, and setup the “TCP/ IP Settings”, SMTP settings in “E-mail Settings”, and add an e-mail address to the machine in advance.
  • Page 10 Select “Shared” or “Personal”, and press [Enter]. Here, we select “Shared”. To select “Personal”, you should log in the machine before the operation. Select the desired destination, and press [Select]. •To deselect the destination, press [Clear]. •The selected destinations will have a icon displayed.

  • Page 11: Scanning To Shared Pc Folders

    Scanning to shared PC folders You can save a scanned document to a shared folder in a computer on the network. Scan PDF, JPEG TIFF, PDF Network Computer NOTE • To scan to folder, you should connect the machine to a network and setup the “TCP/ IP Settings”...
  • Page 12 Select “Folder”, and press [Enter]. Select the desired folder shortcut, and press [Select]. To deselect the destination, press [Clear]. Enter the user name to access the folder, and press [Enter]. When no authentication is required to access the folder, proceed to step 9. Enter the password to access the folder, and press [Enter].
  • Page 13 Press <Start>. •When you have loaded the document on the automatic document feeder, this will complete the operation. •When you have loaded the document on the document glass, the following message will appear when the first page of the document is scanned. Load the next document, and press [Scan NextPage].

  • Page 14: Scanning To Ftp Servers

    Scanning to FTP servers You can save a scanned document to a specific folder on an FTP (File Transfer Protocol) server. Scan PDF, JPEG TIFF, PDF FTP Server NOTE • To scan to FTP server, you should connect the machine to a network and setup the “TCP/IP Settings”...
  • Page 15 Select “FTP”, and press [Enter]. Select the desired FTP server shortcut, and press [Select]. •To deselect the destination, press [Clear]. •The selected destinations will have a icon displayed. Press [Close] repeatedly until the “Scan Ready” screen is displayed. Press <Start>. •When you have loaded the document on the automatic document feeder, this will complete the operation.

  • Page 16: Scanning To Usb Memory Device

    Scanning to USB memory device You can save a scanned document to a USB memory connected to the machine. USB memory NOTE • Only USB memory with no security function can be used. • The scanned data are save on the root of the USB memory. •...
  • Page 17 Connect the USB memory to the machine. If you want to set advanced functions such as file format, press <Advanced> and then set the function as necessary. For details on the advanced scan function, see “Advanced scan functions” (page 2-4). Press <Start>.
  • Page 18 NOTE If you connect USB memory when the machine is in the ready state, the following follow the display will appear. Select “Scan To USB” and press [Enter]. Then procedures from step 6 Basic scanning 1-11...

  • Page 19: Basic Scan Settings

    Basic scan settings You can set the resolution and mono/color for scanning. NOTE You can change the default settings, as necessary. For details, see “Specifying default settings” (page 7-16). Resolution Press the mode change key to change to scan mode. Press [Resolution].

  • Page 20: Scanning With A Twain Driver

    Click [Scan] and select “Muratec MFX-35x0 NW Scan”. •This command may differ according to the application you are using. •If you have connected the computer and the machine with a USB cable, select “Muratec MFX-35x0 Scan”. Proceed to step 5.
  • Page 21 Select the setting. Item Description Resolution This setting may be required, depending on the application software. Set it as required. (Normally it is not necessary to change this setting from its default value.) Pixel type Select to scan in color, B/W (black and white) or grayscale. Document type Select the document type.
  • Page 22 Click [Extended Functions] tab, and enter the setting if necessary. Item Description User To use the machine as an authenticated user, enter the user ID and Authentication password. User ID Enter the user ID. Password Enter the password if necessary. [Default] Click to returns the settings to the factory defaults.
  • Page 23 This page intentionally left blank. 1-16 Scanning with a TWAIN driver...
  • Page 24 Chapter Advanced scan functions Introduction to advanced functions ..............2-2 Advanced function list ....................2-2 About the function icons ..................2-3 Advanced scan functions ..................2-4 Document type......................2-4 Setting the contrast (Contrast) ................2-5 Specifying the scan size (Scan Size) ...............2-6 Next document setting (Next Doc.) ................2-7 Broadcasting (Broadcast) ..................2-9 Selecting the file format (File Format) ..............2-11 Setting the file name (File Name) ................2-12...

  • Page 25: Introduction To Advanced Functions

    Introduction to advanced functions This product includes the following scan functions. Advanced function list Select address Press this button to specify a destination. For details, see “Basic scanning” (page 1-2). Resolution You can set the resolution for scanning (page 1-12). Color You can set whether to scan the document in color or monochrome (page...

  • Page 26: About The Function Icons

    e-mail subject When transmitting a scanned image via e-mail, you can edit the body and subject of the e-mail you’re sending. You can also enter the body of the e-mail using a template registered in advance (page 2-14). Mail history For details, see chapter 5 “Using mail history”...

  • Page 27: Advanced Scan Functions

    Advanced scan functions Document type Press the mode change key to change to scan mode. Press <Advanced>. Select “Document Type”, and press [Enter]. Set the document type to scan with according to the document, and press [Enter]. Text: Select this when you want to scan text. Auto: Select this when you want to set the document type automatically.

  • Page 28: Setting The Contrast (Contrast)

    Setting the contrast (Contrast) Set the contrast to scan with according to the document. Lightest: Select to scan with the lightest contrast. Lighter: Select to scan with a contrast between the normal contrast and the lightest contrast. Normal: Select to scan with the normal contrast. Darker: Select to scan with a contrast between the normal contrast and the darkest contrast.

  • Page 29: Specifying The Scan Size (Scan Size)

    Specifying the scan size (Scan Size) You can transmit or save an image scanned using a scan size set in advance. This is useful when you want to scan a part of the document or to specify the document size. NOTE •...

  • Page 30: Next Document Setting (Next Doc.)

    Next document setting (Next Doc.) If you need to scan a large volume of documents that cannot all fit into the automatic document feeder at once, turn “Next Doc.” on to divide scanning. You can scan both through the automatic document feeder and on the document glass. NOTE The next document settings can be set separately for the automatic document feeder (ADF) and the document glass (FBS).
  • Page 31 Select “ON”, and press [Enter]. Select “OFF” to deselect the setting. Press [Close] until the “Scan Ready” screen is displayed. Specify the destinations, and press <Start>. The display shows “Set next document.” when scanning is over. Load the next document, and press [Scan NextPage]. Repeat step 8 to scan all the documents.

  • Page 32: Broadcasting (Broadcast)

    Broadcasting (Broadcast) You can transmit to multiple destinations with a single operation. You do not need to scan the document repeatedly for each individual destination. NOTE • USB memory cannot be included into the broadcast destinations. • If you want to specify destinations using the one-touch key, set the “Broadcast” setting to ON before using the one-touch key.
  • Page 33 „ Using one-touch key Load the document. Press the mode change key to change to scan mode. Press <Advanced>. Select “Broadcast”, and press [Enter]. Select “ON”, and press [Enter]. Select “OFF” to deselect the setting. Specify the destinations using the one-touch key. Repeat step 6 to specify all the destinations.

  • Page 34: Selecting The File Format (File Format)

    Selecting the file format (File Format) You can select the file format for sending. Available File Formats are as follows. For monochrome scanning: TIFF, PDF For color scanning: JPEG, PDF Press the mode change key to change to scan mode. Press <Advanced>.

  • Page 35: Setting The File Name (File Name)

    Setting the file name (File Name) You can edit the file name for the scanned image data. You can also enter the file name using a file name registered in advance. NOTE • If you do not edit the file name, the current year, month, day, and time are automatically used as the file name when the data is transmitted or saved.
  • Page 36 „ Using a registered file name Press the mode change key to change to scan mode. Press <Advanced>. Select “File Name”, and press [Enter]. Press [], and then [File Name]. Select the file name you want to use, and press [Enter]. Edit the file name as necessary, and press [Enter].

  • Page 37: Editing Message (E-Mail Subject)

    Editing message (e-mail Subject) When transmitting a scanned image via e-mail, you can edit the mail text and subject of the e-mail you are sending. You can also enter the mail text of the e-mail using a template registered in advance. NOTE •...
  • Page 38 Enter the subject, and press [Enter]. •Up to 80 characters can be entered for the subject. •For details on entering the characters, see chapter 1, “Entering characters” in the Administrator’s Guide. If you want to edit mail text, select “Mail Text” and press [Enter]. Otherwise, go to step 10.

  • Page 39: Adjusting The Color (Color Adjustment)

    Adjusting the color (Color Adjustment) When you scan in color, you can adjust the image to suit your requirements. NOTE • The color can only be adjusted when “Color” is set. For details, see “Color” (page 1-12). • Images shown in this manual are sample data, which may be different from the actual images.

  • Page 40: Adjusting The Sharpness

    Specify the destinations, and press <Start>. For details on the procedure, see “Basic scanning” (page 1-2). „ Adjusting the sharpness You can set the image sharpness (the sharpness or softness) to seven different levels, from -3 (low) to +3 (high). –: Softens texts and lines.
  • Page 41 „ Adjusting the lightness You can set the image lightness (brightness and darkness) to seven different levels, from -3 (low) to +3 (high). –: Darkens the entire image. +: Lightens the entire image. NOTE To adjust lightness, set the contrast to “Normal”. For details, “Setting the contrast (Contrast)”...
  • Page 42 „ Adjusting the RGB You can set the ratio of R (red) to seven different levels, from -3 to +3. –: Lessens red, and enhances cyan. +: Enhances red, and lessens cyan. You can set the ratio of G (green) to seven different levels, from -3 to +3. –: Lessens green, and enhances magenta.
  • Page 43 Select “R”, “G”, or “B” you want to adjust, and press [Enter]. Select the color ratio, and press [Enter]. Press [Close] repeatedly until the “Scan Ready” screen is displayed. Specify the destinations, and press <Start>. For details on the procedure, see “Basic scanning”...

  • Page 44: Transmitting Data Per Page (Batch Scan)

    Transmitting data per page (Batch Scan) When this function is on, it means that all scanned pages will be saved as one file. If you turn this function off, each scanned page will be saved as an individual file. Press the mode change key to change to scan mode. Press <Advanced>.
  • Page 45 This page intentionally left blank. 2-22 Advanced scan functions...
  • Page 46 Chapter Basic fax functions Basic faxing........................3-2 Transmitting faxes ....................3-2 Manual transmission ....................3-3 Redialing ........................3-4 Broadcasting (Broadcast) ..................3-5 Basic transmission settings ..................3-6 Canceling / Checking faxes ...................3-10 Receiving faxes ......................3-15 Operations during reception .................3-18 Storing received documents ..................3-19 Making a phone call ....................3-21 Making a phone call ....................3-21 Receiving a phone call ...................3-21 Adjusting the speaker volume ................3-22...

  • Page 47: Basic Faxing

    Basic faxing Transmitting faxes This section describes the often-used basic procedure for transmitting faxes. Load the document. Press the mode change key to change to fax mode. Set the resolution and contrast, as necessary. For details, see “Setting the resolution “ (page 3-6) “Setting the contrast”...

  • Page 48: Manual Transmission

    Manual transmission Use this method when the other fax machine uses manual reception, or when you want to transmit after having a telephone conversation. NOTE • Connecting an external phone is required when picking up the handset to transmit. • Manual transmission cannot be performed from the document glass. Load the document in the automatic document feeder.

  • Page 49: Redialing

    Redialing “Redialing” refers to the process of transmitting to a previous destination again. The machine supports the following two types of redialing: • Manual redialing • Automatic redialing Manual redialing The machine memorizes the latest 10 destinations transmitted using the numeric keys on the control panel.

  • Page 50: Broadcasting (Broadcast)

    Broadcasting (Broadcast) This function enables you to transmit the same fax to many destinations in one operation, thereby eliminating the need to scan and transmit the fax to each individual destination. NOTE • When you want to specify destinations using the one-touch key, set the “Broadcast” setting to ON.

  • Page 51: Basic Transmission Settings

    Basic transmission settings NOTE You can change the default settings, as necessary. For details, see “Specifying default fax settings “ (page 7-21). „ Setting the resolution Set the resolution to scan with according to the document. Normal: Select to scan a document with normal text. Fine: Select to scan a document with small text, such as a newspaper.

  • Page 52: Setting The Contrast

    „ Setting the contrast Set the contrast to scan with according to the document. Lightest: Select to scan with the lightest contrast. Lighter: Select to scan with a contrast between the normal contrast and the lightest contrast. Normal: Select to scan with the normal contrast. Darker: Select to scan with a contrast between the normal contrast and the darkest contrast.

  • Page 53: Dialing Options

    „ Dialing options You can insert dialing options when entering fax numbers or when registering address book destinations. Name Option Functions and Applications Hyphen — Makes the entered fax number easier to see. (Example) 111-1111-1111 Tone This is used to switch from pulse-dialing to tone-dialing. This option may not be available in some countries and regions.
  • Page 54 „ Setting the memory transmission / real time transmission There are two types of automatic transmission; memory transmission, which starts transmission after the document is scanned, and real time transmission, which performs transmission while the document is being scanned. This explanation indicates the procedure for selecting either transmission method for a single fax transmission.

  • Page 55: Canceling / Checking Faxes

    Canceling / Checking faxes If you want to cancel a fax transmission or check currently reserved transmission, press <Job Confirm.  Fax Cancel>. You can also check the communication result of the latest fax jobs. „ Canceling or checking the currently sending fax job During fax transmission, press <Job Confirm.
  • Page 56 „ Canceling or checking reserved fax job You can check and cancel reserved fax job for delayed transmission or waiting to be redialed because the destination was busy. Press <Job Confirm.  Fax Cancel>. If there are any fax jobs currently being transmitted, information for the current destinations is displayed.
  • Page 57 „ Canceling or checking parts of a broadcast You also can review or cancel certain numbers within a broadcast. Press <Job Confirm.  Fax Cancel>. If there are any fax jobs currently being transmitted, information for the current destinations is displayed. Press [Close]. •When there are no fax job currently being transmitted, proceed to step 3.
  • Page 58 „ Checking or printing the communication result You can check or print the transmission result for the past 100 jobs. This enables you to check the result of transmitting via scan to folder or scan to FTP, in addition to checking the result of transmitting via fax and e-mail.
  • Page 59 Check the transmission result. Here the procedure for displaying the fax transmission history is described as an example. •To check the details on the transmission result, select the transmission result to check, and press [Detail]. •To print a transmission result, press [Print] and then [Yes]. •For details on reading the transmission results, see “Reading the journals”...

  • Page 60: Receiving Faxes

    Receiving faxes You can choose from five reception methods according to your needs. „ Operating tips • Set the reception mode in the initial setup. For details, see “Setting the fax reception mode” (page 7-12). • To receive a phone call, an external phone needs to be connected. •...
  • Page 61 „ Prioritizing call reception (Tel/Fax Ready) When the other party When the other party sent you a fax called you The machine rings Pick up the external phone Reception starts handset, and talk to the other party NOTE • You can set the machine to ring between 0 and 10 times. For details, see “List of other default settings”...
  • Page 62 „ Primarily using the phone (Tel Ready) When the other party When the other party sent you a fax called you The machine rings Pick up the external Pick up the external phone phone handset handset, and talk to the other party Press <Start>...

  • Page 63: Operations During Reception

    Operations during reception „ Indicators during reception The information lamp on the control panel flashes green during reception. If the other party has registered their name and fax number in their machine, that information is displayed on the fax ready screen. The display is in the following order of priority.

  • Page 64: Storing Received Documents

    Storing received documents There are various recording methods available according to the specified settings. „ List of recording methods The recording method differs according to the reception reduction rate. For details on the reception reduction rate setting, see “List of other default settings” (page 7-22).

  • Page 65: Reduction Margin

    „ Effective recording area Printing is not possible on the area approximately 0.12" (3 mm) around the edge of the paper. For this reason, the received document may be reduced in size or cut off during printing. The area which can be printed is referred to as the “Effective recording area”. 100% or Effective reduced...

  • Page 66: Making A Phone Call

    Making a phone call This section describes the procedure for making phone calls. NOTE To make a phone call, an external phone needs to be connected. Making a phone call Pick up the external phone handset. Or press <Advanced>  select “Monitor”  [Enter] in fax ready mode. Dial the telephone number.

  • Page 67: Adjusting The Speaker Volume

    Adjusting the speaker volume Press the mode change key to change to fax mode. Press <Advanced>. Select “Monitor”, and press [Enter]. Press [Volume]. Select the desired volume using the cursor key, and press [Enter]. Press [Monitor] to hang up. 3-22 Making a phone call...

  • Page 68: Transmitting Faxes From A Computer

    For details, see the manual of that software. Create and edit the document to transmit. Execute a print command. Select “Muratec Direct Fax” as the printer. Click [Preferences] to open the printing preference screen. When you do not change the default settings, proceed to step 9.
  • Page 69 Click the [Paper] tab, and specify the detailed settings, as necessary. Item Description Paper Document Select the size of the document you created. Settings Size Orientation Select the orientation of the document you created. Enlarge/ Change this setting to enlarge or reduce the document before Reduce transmitting it.
  • Page 70 When you click [Select User], a list of users will be displayed. Select the desired user, enter password in box under the list, and click [OK]. Click [OK] to close the printing preference screen. Click [Print]. The “Muratec Direct Fax” screen is displayed. Transmitting faxes from a computer 3-25...
  • Page 71 Enter a destination on the “Destination Settings” tab. You can enter a destination with the following ways. •Select either “Shared Address Book”or “Personal Address Book” from the pull-down menu, and select the destination from the address book, and click [Add>]. When no user is selected in step 7, you can choose only “Shared Address Book”.
  • Page 72 Repeat step 10 to specify all the destinations. To set cover page and transmission report settings, click [Other Setting] tab. Item Description Cover Page Do not attach / Sets whether to attach a cover page. Attach When you select “Attach”, you can choose the cover page format.
  • Page 73 This page intentionally left blank. 3-28 Transmitting faxes from a computer...
  • Page 74 Chapter Advanced fax functions Introduction to advanced functions ..............4-2 Advanced function list ....................4-2 About the function icons ..................4-4 Scanner related settings ...................4-5 Specifying the scan size (Scan Size) ...............4-5 Next document setting (Next Doc.) ................4-6 Transmission related settings .................4-8 Cover page .......................4-8 Delayed transmission (Delayed Tx) ..............4-11 Sending the sender name (TTI) ................4-12 E-mail gateway (E Gateway) ................4-13...

  • Page 75: Introduction To Advanced Functions

    Introduction to advanced functions This product includes the following fax functions. Advanced function list Resolution Set the resolution to scan with according to the document. “Setting the resolution “ (page 3-6). Contrast Set the contrast to scan with according to the document. “Setting the contrast”...
  • Page 76 Broadcast transmission (Broadcast) This function enables you to transmit the same fax to many destinations in one operation, thereby eliminating the need to scan and transmit the fax to each individual destination. “Broadcasting (Broadcast)” (page 3-5). You can select from three types of sender names registered in advance. You can also transmit without adding a sender name (page 4-12).

  • Page 77: About The Function Icons

    PIN masking Your machine’s PIN masking feature helps you keep the PIN(personal identification number) private. With PIN masking activated, you can dial a number plus a PIN, but the PIN will not appear in the journal, error message printout, delayed command list or transmission report (page 4-24).

  • Page 78: Scanner Related Settings

    Scanner related settings Specifying the scan size (Scan Size) You can transmit an image scanned using a scan size set in advance. This is useful when you want to transmit a part of the document or want to specify the document size. NOTE •...

  • Page 79: Next Document Setting (Next Doc.)

    Specify the destinations, and press <Start>. For details on specifying the destinations, see “Specifying destinations” (page 5-2). Next document setting (Next Doc.) If you need to transmit a large volume of documents that cannot all fit into the automatic document feeder at once, turn “Next Doc” on to divide scanning. You can scan both through the automatic document feeder and on the document glass.
  • Page 80 Specify the destinations, and press <Start>. •For details on specifying the destinations, see “Specifying destinations” (page 5-2). •If you loaded the document in the automatic document feeder, this concludes the procedure. •When the loaded documents have been scanned, the message “Set next document.” is displayed.

  • Page 81: Transmission Related Settings

    Transmission related settings Cover page A cover page containing a simple message that can be automatically attached to the documents. NOTE A cover page cannot be attached when performing manual transmission(page 3-9), or when using an e-mail gateway(page 4-13). „ Registering cover page message You can register up to three types of message.
  • Page 82 „ Printing the cover page To confirm that the cover page is set correctly, print a sample cover page from your machine. Press <Menu>. Press [Setting]. Select “List”, and press [Enter]. Select “Cover Page”, and press [Enter]. Select a document number you want to print, and press [Enter]. Press [Yes].
  • Page 83 „ Turning the cover page on Load the document. Press the mode change key to change to fax mode. Press <Advanced>. Select “Cover Page”, and press [Enter]. Select document number you want to use, and press [Enter]. Select “OFF” to deselect the setting. Specify the destinations, and press <Start>.

  • Page 84: Delayed Transmission (Delayed Tx)

    Delayed transmission (Delayed Tx) You can use this function to specify the date and time to send the fax. • You can specify a time and date up to a month ahead. The document for delayed transmission is stored in memory until the specified time, at which point transmission will start.

  • Page 85: Sending The Sender Name (Tti)

    Sending the sender name (TTI) You can select from three types of sender names registered in advance. You can also transmit without adding a sender name. For details on registering the sender names, see “Registering your name or company name (TTI)” (page 7-13). Load the document.

  • Page 86: E-Mail Gateway (E Gateway)

    E-mail gateway (E Gateway) You can transmit to a fax server as if you were transmitting to a regular telephone line. The e-mail gateway settings need to be registered in advance. For details on registering the e-mail gateway, see chapter 2, “Setting an e-mail gateway” in “Specifying the network settings”...

  • Page 87: Security Fax Functions

    Select “OFF” to deselect the setting. Press [Close]. NOTE • If a passcode is set, faxes can only be transmitted to Muratec machines that also have a security function and have the same passcode registered. For the passcode setting, see “Registering a passcode”...
  • Page 88 Select “OFF” to deselect the setting. Press [Close]. NOTE • If a passcode is set, faxes can only be received from Muratec machines that also have a security function and have the same passcode registered. For the passcode setting, see “Registering a passcode”...

  • Page 89: Registering A Passcode

    NOTE • If a passcode is set, faxes can only be transmitted to or received from Muratec machines that also have a security function and have the same passcode registered.
  • Page 90 Communication range of closed transmission • When closed transmission is set, fax messages cannot be transmitted to machines other than Muratec machines. • If the passcode set on your machine does not match the passcode set on the other machine, faxes cannot be transmitted. See the following table (example of when the passcode is set to “1234”).

  • Page 91: Id Check Tx

    ID check Tx ID check transmission limits fax transmission to when the lower four digits of the fax number you dialed and those registered in the destination machine match. NOTE • When using manual transmission (page 3-3), the ID check transmission function is disabled, even if you set it to ON.

  • Page 92: Destination Confirmation Function

    Destination confirmation function You can check the entered destinations on the display at transmission. For details, see “Checking with destination confirmation function” (page 5-9). Press <Menu>． Press [Setting]. Select “Management”, and press [Enter]. If an administrator password is set, enter the password and press [Enter]. Select “Security Communication”, and press [Enter].

  • Page 93: Confirmation Dial

    Confirmation dial When the confirmation dial function is set, a screen requiring you to reenter the destination will be displayed at transmission. Transmission is allowed only when the first and second enter match. Entering the destination twice enables you to check whether there has been a mistake when entering the number.

  • Page 94: Prohibiting Broadcasting

    Prohibiting broadcasting You can prohibit the entering of multiple destinations to prevent transmitting to unintentional destinations. Press <Menu>． Press [Setting]. Select “Management”, and press [Enter]. If an administrator password is set, enter the password and press [Enter]. Select “Security Communication”, and press [Enter]. Select “Broadcast Tx”, and press [Enter].

  • Page 95: Security Reception

    Security reception This allows documents received after the security reception start time to be stored in memory without being printed. To print the documents stored in memory, you need to enter the protect passcode. NOTE • To set security reception, it is necessary to set a protect passcode in advance. For details, see chapter 2, in “Setting the protect passcode”...
  • Page 96 „ Printing security reception documents Press the mode change key to change to fax mode. Press <Advanced>. Select “Security Rx”, and press [Enter]. Enter the protect passcode using the numeric keys, and press [Enter]. Select “OFF”, and press [Enter]. •The function is turned off when the documents are printed. •The function is turned off even there are no documents stored.

  • Page 97: Pin Masking

    PIN masking To prevent unauthorized long-distance calls, some PBX (private branch exchanger) systems require a PIN (personal identification number) entry when dialing a number. Your machine’s PIN masking feature helps you keep that PIN private. With PIN masking activated, you can dial a number plus a PIN, but the PIN will not appear in the journal, error message printout, delayed command list or transmission report.
  • Page 98 „ Dialing in PIN mask mode 1 NOTE If you have set mode 1, the PIN should be registered to the address book to use them. For details, see “Registering destinations” (page 7-2). Load the document. Press the mode change key to change to fax mode. Enter the phone number, press * (“star”) and enter the PIN.

  • Page 99: Useful Reception Function

    Useful reception function Auto distribution When a fax is received, it is distributed to a specified destination if its information matches the conditions registered in advance. Up to 200 distribution settings can be registered. Reception Distribute from 4:45 pm on Friday to 7:00 am on Monday Home Office...
  • Page 100 Conditions Set the conditions for determining whether to distribute a received document. [Fax Number] Set this to only distribute documents received from a specific fax number. Up to 24 digits can be entered. Numerals and “+” can be entered. [Matching Select the matching method for the fax number.
  • Page 101 Select the destination, and press [Select]. •Fax destinations will not be displayed. •The selected destinations are displayed with the check mark ( ) on the right. Press [Clear] to cancel the selection. •You can select groups when groups are registered. To select groups, press []  [Group], and then enter the group number.
  • Page 102 Press [Close]. Select “Schedule”, and press [Enter]. If you do not want to set schedule, proceed to step 19. Set up the schedule for distribution. Press [Close]. Select “Auto Print”, and press [Enter]. To print the document at the machine select “ON” or “OFF” not to print, and press [Enter].
  • Page 103 „ Printing the distributing condition list Press <Menu>． Press [Setting]. Select “List”, and press [Enter]. Select “Auto Distribute”, and press [Enter]. Press [Yes]. Press [Paper save] to switch duplex printing ON/OFF. „ Deleting distributing conditions Press <Menu>． Press [Setting]. Select “Register”, and press [Enter]. Select “Auto Distribute”, and press [Enter].
  • Page 104 Chapter Specifying destinations Specifying destinations.....................5-2 Selecting from the address book ................5-2 Entering the destination directly ................5-6 Selecting destination from the history ..............5-7 Checking specified destinations ................5-9 Checking with destination confirmation function ..........5-9 Checking specified destinations manually ............5-10...

  • Page 105: Selecting From The Address Book

    Specifying destinations Destinations can be specified using the following methods. • Selecting registered destination in the address book Š Selecting from the address book Š Using the one-touch keys Š Using speed dial numbers Š Using groups • Entering the destination directly Š...
  • Page 106 Press [Close]. NOTE • In the address book, an icon is displayed at the head of each destination, indicating the type of destination that is registered. : Fax number or fax number group Š : E-mail address or e-mail address group Š...
  • Page 107 „ Using speed dial numbers Press the mode change key to change to fax or scan mode. Press <Advanced>. Select “Speed-Dial”, and press <Enter>. Select “Shared” or “Personal”, and press [Enter]. Here, we select “Shared”. To select “Personal”, you should log in the machine before the operation.
  • Page 108 „ Using groups When you often transmit to the same multiple destinations, you can specify them in one operation by registering them as a group. NOTE • To use this function, register group numbers in advance. For details, see “Registering or editing groups ”...

  • Page 109: Entering The Destination Directly

    Entering the destination directly „ Entering fax number Press the mode change key to change to fax mode. Enter the fax number using the numeric keys, and press [Enter]. •Up to 40 digits can be entered. •Press [Clear] to delete the digit at the position of the cursor. •Dialing options can be entered.

  • Page 110: Selecting Destination From The History

    Selecting destination from the history „ Using dialing history (Redial) When transmitting a fax, you can select a destination from the history of the last 10 destinations entered using the numeric keys. You can also edit the selected history before using it as a destination.
  • Page 111 „ Using mail history When transmitting using scan to e-mail, you can select a destination from the history of the last 20 e-mail addresses entered. You can also edit the selected e-mail address before using it as a destination. NOTE Transmission using destinations registered in the address book are not displayed in the e-mail history.

  • Page 112: Checking Specified Destinations

    Checking specified destinations You can check or delete the specified destinations at transmission. Either check them every time you press <Start>, or check them manually as necessary. NOTE An icon is displayed in front of the specified destinations in the confirmation screen. When you set an e-mail address as the destination, it is set as a “To”...

  • Page 113: Checking Specified Destinations Manually

    Checking specified destinations manually When all the desired destinations are specified, press [Close] until the ready screen is displayed. Press <Advanced>. Select “Location”, and press [Enter]. Confirm the destinations. (Example: Scanner screen) •To delete a selected destination, select the destination to delete, and press [Delete]. •You can change the destination from “To”...
  • Page 114 Chapter Communication management Checking the transmission report .................6-2 Issuing the transmission report ................6-2 Reading the transmission report ................6-3 Printing journals ......................6-4 Printing the journal manually ................6-5 Printing the journals automatically ...............6-6 Reading the journals ....................6-8...

  • Page 115: Checking The Transmission Report

    Checking the transmission report You can print or e-mail the transmission results of faxes. NOTE You can also set to always print a transmission report. For details, see “Specifying default fax settings “ (page 7-21). Issuing the transmission report Load the document. Press the mode change key to change to fax mode.

  • Page 116: Reading The Transmission Report

    Reading the transmission report * * Transmission Confirmation Report * * Jan 1 2012 01:30pm Sender:GUEST TTI1:ABC##***Inc. TTI1 Number:0123456789 Destination Type Mode Start Time Time Page Note Result Details 111-111-1111 Fine 01/01 01:30pm 00’ 38” 1 Broadcast # O K Number Item Description...

  • Page 117: Printing Journals

    Printing journals You can print journals that record the communication history of fax and scanner jobs. You can print the journals either manually or automatically on the time you have registered in advance. Types of journals The following types of journals are printed by the machine. •...

  • Page 118: Printing The Journal Manually

    NOTE • When you print the journals automatically, all the journals are printed even if there is no history. • For automatic printing without a time specified and manual printing, the history for the latest 100 jobs is always retained. Printing the journal manually You can print the history of the latest 100 jobs for the specified type of journal.

  • Page 119: Printing The Journals Automatically

    Printing the journals automatically You can set to print the journal when there is transmission history for 100 jobs, or every day at a specified time. Press <Menu>. Press [Setting]. Select “Default Setting”, and press [Enter]. Select “Fax Settings”, and press [Enter]. Select “Other Settings”, and press [Enter].
  • Page 120 Enter the printing time, and press [Enter]. •You can use the cursor key and numeric keys. •Press [PM] or [AM] to switch a.m. and p.m. •Enter the time in 12 hour format. Select the type of journal to print, and press [Enter]. Select “ON”, and press [Enter].

  • Page 121: Reading The Journals

    Reading the journals „ For fax communication Example of a transmission journal * * Fax Transmit Journal * * Jan 1 2012 01:30pm Printed data:Jan 01 2012 01:30pm Destination Mode Start Time Time Page Sender Result Note 0002 John Smith Fine 01/01 2012 01:20pm 00’...
  • Page 122 Example of a reception journal * * Fax Receive Journal * * Jan 1 2012 01:30pm Printed data:Jan 01 2012 01:30pm Destination Mode Start Time Time Page Result Note 0002 Edward Hill Normal 01/01 2012 01:20pm 00’ 38” # O K 0001 Sports Cars R Us Fine...
  • Page 123 „ Scan to e-mail Example * * Mail Transmit Journal * * Jan 1 2012 01:30pm Printed data:Jan 01 2012 01:30pm Destination Start Time Subject Sender Result #Addrs 0002 maryp@planski.com 01/01 2012 01:20pm E-mail Message GUEST 0001 Chris Johns 01/01 2012 10:30am E-mail Message User01 Number Item...
  • Page 124 „ Scan to Folder / Scan to FTP Example * * Folder Transmit Journal * * Jan 1 2012 01:30pm Printed data:Jan 01 2012 01:30pm Destination File Name Start Time Sender Result 0002 Folder shortcut 2 20120101132045 01/01 2012 01:20pm GUEST # O K 0001 Folder shortcut 1...
  • Page 125 This page intentionally left blank. 6-12 Printing journals...
  • Page 126 Chapter Machine settings Registering destinations...................7-2 Address book destinations ..................7-2 Registering or editing groups .................7-7 Initial setup (User Install) ..................7-9 Opening the user install screen ................7-10 Registering the user install ..................7-11 Specifying default settings ..................7-16 Specifying default scanner settings ..............7-16 Specifying default scan to e-mail settings ............7-19 Specifying default fax settings ................7-21 Editing the soft keys ....................7-24...

  • Page 127: Registering Destinations

    Registering destinations Address book destinations Destinations can be registered in the address book for easy use. Up to 1,000 frequently used destinations can be registered. The following items can be registered for each destination. Item Description The number for the destination. When transmitting a fax or e-mail, enter this number to select the destination.
  • Page 128 „ Registering or editing destinations This section describes the procedure for registering address book destinations. When editing, delete or overwrite items, select them at the corresponding steps. Press <Menu>. Press [Setting]. Select “Register”, and press [Enter]. Select “Address Book Entry”, and press [Enter]. Select a number, and press [Enter/Edit].
  • Page 129 Select “E-mail Address”, and press [Enter]. Enter the e-mail address, and press [Enter]. •For details on entering the characters, see chapter 1, “Entering characters” in the Administrator’s Guide. •When you have not entered fax number in step 6, the next step will be step 8. Select “Super G3”, and press [Enter].
  • Page 130 „ Useful registration method 2 Registering a number entered with the numeric keys Press the mode change key to change to fax mode. Use the numeric keys to enter the destination fax number. Press [] and then [Register]. Press [Yes]. The procedure is then the same as for registering an address book destination.
  • Page 131 „ Deleting destinations Press <Menu>. Press [Setting]. Select “Register”, and press [Enter]. Select “Address Book Entry”, and press [Enter]. Select the destination you want to delete, and press [Delete]. Press [Yes]. •Press [No] to close the screen without deleting the data. •To continue deleting data, repeat the procedures from step 5.

  • Page 132: Registering Or Editing Groups

    Registering or editing groups When transmitting to many destinations, you can transmit to a group of address book destinations. Up to 100 groups can be registered. Item Description The group name. Name Up to 50 characters can be entered. The destinations registered in the group. Group Members Up to 1,000 address book destinations can be specified.

  • Page 133: Deleting Groups

    „ Deleting groups Press <Menu>. Press [Setting]. Select “Register”, and press [Enter]. Select “Group”, and press [Enter]. Select the group you want to delete, and press [Delete]. Press [Yes]. „ Printing a group list Press <Menu>. Press [Setting]. Select “List”, and press [Enter]. Select “Group List”, and press [Enter].

  • Page 134: Initial Setup (User Install)

    Initial setup (User Install) In some countries you are required by law to indicate the sender name and fax number on every fax you send. YOU MUST THEREFORE STORE THE SENDER NAME AND FAX NUMBER IN YOUR MACHINE BEFORE USING IT. Every fax page you send arrives at the receiving machine with a single line of text at the very top of the page.

  • Page 135: Opening The User Install Screen

    Caller ID Set this mode to ON to display the caller number (Caller ID) on the display while the machine is being called. This is an optional service provided by your telephone company. Time zone A time zone is a region that adopts the same time differences as the ones from the Royal Observatory, Greenwich, England (from–...

  • Page 136: Registering The User Install

    Registering the user install „ Setting the language Select the language on display. The selected language will be applied to the list printouts as well. Open the user install screen (page 7-10). Select “Language”, and press [Enter]. Select the language, and press [Enter]. „...

  • Page 137: Setting The Fax Reception Mode

    „ Setting the broadcast transmission option Select whether to start transmission when registered destination is selected (“OFF”), or when <Start> is pressed with all destinations selected (“ON”). NOTE The broadcast setting is enabled for both scan to e-mail and fax transmission. Open the user install screen (page 7-10).

  • Page 138: Setting The Dial Tone Detection

    „ Setting the dial tone detection Select ON if you want to set the dial tone detection. When you set to ON, you cannot transmit the faxes through a line that cannot acquire a dial tone. Normally, select OFF. Open the user install screen (page 7-10).

  • Page 139: Entering Your Fax Number

    „ Selecting the default TTI Select the TTI that will be used most often. Open the user install screen (page 7-10). Select “Default TTI”, and press [Enter]. Select the TTI, and press [Enter]. „ Entering your fax number Open the user install screen (page 7-10).

  • Page 140: Time Zone

    „ Setting caller ID Set this mode to ON to display the caller number (Caller ID) on the display while the machine is being called. This is an optional service provided by your telephone company. Consult your telephone company for the service details. Open the user install screen (page 7-10).

  • Page 141: Specifying Default Settings

    Specifying default settings The default values are those used when you press <Reset> to return to the ready screen. The machine returns to the default settings if it is left without any operation for a designated period of time. Changing the default values of often-used functions can shorten the time required to adjust settings.
  • Page 142 „ List of default scanner settings Function Description Settings Document Set the default document type Text Type setting. Auto Photo Contrast Set the default contrast setting. Lightest Lighter Normal Darker Darkest Color Set whether to scan in monochrome Mono or in color. Color Resolution Set the default resolution setting.
  • Page 143 „ Specifying JPEG compression default This sets the compression rate used when performing color scanning with the JPEG file format. Press <Menu>. Press [Setting]. Select “Default Setting”, and press [Enter]. Select “Scanner Settings”, and press [Enter]. Select “JPEG Compression”, and press [Enter]. Select the default value, and press [Enter].

  • Page 144: Specifying Default Scan To E-Mail Settings

    Specifying default scan to e-mail settings „ Setting procedures Press <Menu>. Press [Setting]. Select “Default Setting”, and press [Enter]. Select “e-mail Settings”, and press [Enter]. Select the function to set, and press [Enter]. Select the item to set. For details, see “List of default e-mail settings”...
  • Page 145 „ List of default e-mail settings Function Description Settings File Format This sets the default file format used when a Mono: TIFF scanned document is saved. Color: JPEG NOTE If you have changed the file format in the default scanner settings (page 7-17), this setting is also changed.

  • Page 146: Specifying Default Fax Settings

    Specifying default fax settings „ Setting procedures Press <Menu>. Press [Setting]. Select “Default Setting”, and press [Enter]. Select “Fax Settings”, and press [Enter]. Select the function to set, and press [Enter]. Select the item to set. For details, see “List of default transmission settings” (page 7-22) “List of other default settings”...
  • Page 147 „ List of default transmission settings Function Description Settings Resolution This sets the default resolution when a document is Normal scanned. Fine Super Fine Photo Background Contrast This sets the default contrast when a document is Lightest scanned. Lighter Normal Darker Darkest Scan Size...
  • Page 148 Function Description Settings Rx Reduction Rate Select from “Auto” which automatically selects the Auto magnification according to the length of the document 100 % being received, or “100%” to have all faxes printed out at the same rate of reduction. For details, see “List of recording methods”...

  • Page 149: Editing The Soft Keys

    Editing the soft keys Up to five advanced functions of each mode can be displayed on the ready screen. By assigning frequently used functions, you can use them from the ready screen. Soft keys Press the mode change key to change to scan mode or fax mode. Press <Advanced>.
  • Page 150 Chapter 8 Troubleshooting Error messages......................8-2 Communication errors ....................8-2 Troubleshooting ......................8-8 Cannot transmit faxes ....................8-8 Cannot receive faxes ....................8-9 Cannot scan ......................8-10...

  • Page 151: Error Messages

    Error messages When a communication error occurs or there is a problem with the machine, the information lamp will illuminate in red and an error message will be displayed or printed. There are errors which you can and cannot clear when you press <Stop>. Please solve the problem which cannot be cleared by pressing <Stop>...
  • Page 152 OFF and then ON again, and try making a copy. If the screen disappears, transmit the document again. If the screen does not disappear, contact your authorized Muratec dealer. T.4.1 Confirm the remote fax.
  • Page 153 If you know who the sending party is, ask them to transmit the document again. If this error continues to occur, contact your authorized Muratec dealer. Reception error. Remote fax is not The remote fax could not receive the fax because compatible.
  • Page 154 „ Scan to e-mail communication errors Error code Error message Countermeasure 980, 984, Not able to transmit. Transmit the document again. 985, 986, Please transmit the message 991, 992, again. 993, 996, 987, 988, Not able to transmit. Please In the mail settings, check whether the 990, 997 confirm setting.
  • Page 155 „ Scan to folder communication errors Error code Error message Countermeasure 9999 System error occurred. An error occurred because the system memory was temporarily insufficient. Wait a while, and perform the operation again. 1001, 1003, Cannot connect. Check whether there is a computer with the 1007, 1008, same name as the host name of the machine 1009, 1010,...
  • Page 156 „ Scan to FTP communication errors Error code Error message Countermeasure 9000, 9999 System error occurred. An error occurred because the system memory was temporarily insufficient. Wait a while, and perform the operation again. 17, 33, 56, 210, Cannot connect. In the TCP/IP settings, check whether the 211, 212, 213, DNS server address is set correctly.

  • Page 157: Troubleshooting

    Troubleshooting Read this section if trouble occurs with the machine. Contact your authorized Muratec dealer if the following steps do not solve the problem. Cannot transmit faxes Status Things to check Countermeasure Cannot transmit Is your transmission Check the procedure and try again.

  • Page 158: Cannot Receive Faxes

    Cannot receive faxes Status Things to check Countermeasure Cannot receive faxes Is the machine in the auto Check the reception mode. For details, see reception mode? “Initial setup (User Install)”(page 7-9). Does the machine have Load paper. For details, see “Loading paper” paper loaded? in the User’s Guide.

  • Page 159: Cannot Scan

    Printer Guide. as the scanner device in the application software? Is “Muratec MFX-35x0 Select “Muratec MFX-35x0 Scan” or “Muratec Scan” or “Muratec MFX- MFX-35x0 NW Scan”as the scanner device in 35x0 NW Scan” selected as the application software.
  • Page 160 Muratec America, Inc. 3301 East Plano Parkway, Suite 100 Plano, Texas 75074 http://www.muratec.com © 2012 MURATA MACHINERY, LTD.

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