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Contents Setup Troubleshooting Status LED Appendix WIIRELESS SPEAKER BATTERY AND BLUETOOTH FOR HEOS 1 Owner’s Manual HEOS 1 HEOS 1 Go Pack (Sold Separately)
Contents Contents Setup Troubleshooting Status LED Appendix INTRODUCTION Changing Your HEOS account BEFORE YOU BEGIN Playing from Streaming Music Services System Requirements Adding a Music Service Network Requirements Changing Music Service Settings Controller Requirements Listening To The Same Music In Multiple Rooms Getting To Know Your Speaker Grouping Rooms Getting To Know Your Battery (Sold Separately)
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Changing the Wireless Network Connection I get a message “Device was not found” Changing the Speaker’s Equalizer The front LED of HEOS 1 flashes repeatedly Adjusting the Audio Quality Cannot pair a Bluetooth mobile device with the speaker Adjusting the Status Light Brightness...
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Contents Setup Troubleshooting Status LED Appendix Status LED Table Battery indicator of HEOS 1 Go Pack When connected to the AC charger/power supply (charging) When running on battery power Supported File Types and Codecs SPECIFICATIONS Speaker Specifications HEOS 1 INFORMATION...
If you are in a hurry, you can be enjoying great sounding music in no time by following the steps outlined in the HEOS Quick Start Guide (packaged with your HEOS device). HEOS 1 QUICK START GUIDE HEOS 1 Go Pack QUICK START GUIDE Please continue reading this Owner’s Manual for more detailed information about the features and benefits of your HEOS Speaker.
Wireless Router - In order to use your HEOS music system, you should have a working wireless (Wi-Fi) network in your home. If you do not have a wireless network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your home.
Contents Setup Troubleshooting Status LED Appendix o Controller Requirements You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these minimum requirements: iOS Minimum Requirements Android Minimum Requirements iOS version 5.0 or later Android OS version 2.3 or later All resolutions...
Setup Troubleshooting Status LED Appendix Getting To Know Your Speaker Unpack your speaker from the box and verify that the following items are included: HEOS 1 Warranty Quick Start Guide Safety Information Sheets Extended Protection Plan (North America model only)
Contents Setup Troubleshooting Status LED Appendix Getting To Know Your Battery (Sold Separately) Unpack your battery from the box and verify that the following items are included: Rechargeable battery Bluetooth USB adapter and Splashguard Quick Start Guide Safety Information Sheets Warranty Extended Protection Plan (North America model only)
Contents Setup Troubleshooting Status LED Appendix o Front panel HEOS 1 HEOS 1 + Go Pack A Speakers B Status LED Please refer to the “Status LED Table” for LED color and state meaning “Status LED Table” (v p. 54).
Contents Setup Troubleshooting Status LED Appendix o Controls A Mute button (:) Mutes or unmutes the HEOS device’s volume. B Volume Up/Down buttons (+, –) Adjusts the HEOS device’s volume level up or down.
Troubleshooting Status LED Appendix o Back panel HEOS 1 HEOS 1 + Go Pack Q1 Q2 A Threaded Mounting Hole D Reset Button (RESET) Used to mount this unit on a wall or ceiling. Various settings are reset to the factory default values (v p.
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Setup Troubleshooting Status LED Appendix K Battery/Charging Indicator HEOS 1 HEOS 1 + Go Pack Indicates the amount of remaining battery power and charging status. L Status Button Used to check the amount of remaining battery power (v p. 61).
Wall or Ceiling Mounting The HEOS 1 speaker can optionally be mounted on a wall or ceiling using standard 1/4 inches (6.35 mm) threaded speaker or camera mounts which support up to 3 lbs 1.4 oz (1.4 kg). Please visit your local Denon dealer or electronics retailer for more information about possible wall and ceiling mounting options.
The HEOS app is the heart of the HEOS experience. Using your mobile device and the HEOS app, you can setup, browse, explore, and control your HEOS system right in the palm of your hand, from anywhere in your home. Download the HEOS app for iOS or Android by searching App Store or Google Play™ store for “HEOS by Denon”.
Contents Setup Setup Troubleshooting Status LED Appendix SETTING UP YOUR FIRST HEOS SPEAKER Once you have placed your speaker in your listening room and have downloaded the HEOS app, you are ready to configure your speaker for music playback. This involves following a few simple steps to get the speaker connected to your existing home network: Caution DO NOT connect the Ethernet cable if you are connecting your speaker to a wireless network.
Contents Setup Troubleshooting Status LED Appendix ADDING MORE HEOS DEVICES The HEOS wireless multi-room sound system is a true multiroom audio system that automatically synchronizes audio playback between multiple HEOS devices so that the audio coming from different rooms is perfectly in sync and always sounds amazing! You can easily add up to 32 HEOS devices to your HEOS system.
Contents Setup Troubleshooting Status LED Appendix USING YOUR HEOS DEVICE Once you have your HEOS device connected to your network and the HEOS app installed on your mobile device, it’s easy to start enjoying your favorite music. You can listen to something different on every HEOS devices or the same music perfectly synchronized on all HEOS devices. It’s up to you! Selecting a Room/Speaker Rooms Drag one room into another to group them...
Contents Setup Troubleshooting Status LED Appendix Listening to Radio Playing music stored on your mobile device The HEOS system includes access to more than 70,000 free internet radio streams from all corners of the globe via the TuneIn radio service. Just select the TuneIn logo from the main Music menu and browse among the Tap the “Music”...
Contents Setup Troubleshooting Status LED Appendix Playing music from your networked PC Audio signal or NAS (Network Attached PC Storage) Select “Local Music” from the Music tab. Select the name of your networked PC or NAS (network attached storage) server. Browse the music on your PC/NAS and select something to play.
Contents Setup Troubleshooting Status LED Appendix Playing music from the AUX input Connect an audio device with a 3.5 mm stereo audio Audio signal output to the AUX input on your speaker using the included 3.5 mm stereo audio cable. Select “AUX Input”...
Contents Setup Troubleshooting Status LED Appendix Playing music from a USB device Audio signal Insert a FAT32 formatted USB device into the USB port on the back of the HEOS system. Select “Local Music” from the “Music” tab. Select the name of your HEOS system. Browse the music on your USB device and select something to play.
Contents Setup Troubleshooting Status LED Appendix o Changing Your HEOS account HEOS account Tap the Music tab. o What is a HEOS account? Select the Settings a icon in the upper left corner of A HEOS account is master account or “keychain” for managing all of your HEOS music services with one single username and password.
Contents Setup Troubleshooting Status LED Appendix o Changing Music Service Settings Playing from Streaming Music Services Tap the “Music” tab. A Music Service is an online music company that provides access to vast music collections via free and/or paid subscriptions. Depending upon your geographical location, there are several options to choose from.
Contents Setup Troubleshooting Status LED Appendix Listening To The Same Music In Rooms Rooms Multiple Rooms Drag one room into another to group them Drag one room into another to group them Dining Dining The HEOS system is a true multiroom audio system that automatically Song Name 1 Song Name 1 synchronizes audio playback between multiple HEOS devices so that the...
Contents Setup Troubleshooting Status LED Appendix o Ungrouping Rooms Rooms Rooms Tap the “Rooms” tab. Drag one room into another to group them Drag one room into another to group them Dining Dining Song Name 1 Song Name 1 Press and hold your finger on room that you want to remove from the group.
Contents Setup Troubleshooting Status LED Appendix o Grouping All Rooms (Party Mode) Rooms Rooms You can easily group the eight rooms together into Party Mode by Drag one room into another to group them Drag one room into another to group them using a “pinch”...
Contents Setup Troubleshooting Status LED Appendix o Ungrouping All Rooms Rooms Rooms You can easily ungroup all of your rooms and exit Party Mode by using Drag one room into another to group them Drag one room into another to group them a “spread”...
Song Name 2 Dining L Paired HEOS 1 speakers will then appear as a single Room (with two speakers playing music) in the Rooms list. Dining R Tap the “Rooms”...
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Tap the Check Mark i icon to exit Edit mode. Kitchen Song Name 2 The group of two HEOS 1 speakers will now appear as a single Room. Balance Center You can change the name of the stereo paired room at any time.
Tap the Pencil e icon to enter Edit mode. Tap the Pencil e icon to enter Edit mode. Tap a Stereo Pair (a room which contains two HEOS 1 Tap a Stereo Pair (a room which contains two HEOS 1 speakers) to edit the group.
Tap the Pencil e icon to enter Edit mode. Tap the Pencil e icon to enter Edit mode. Tap a Stereo Pair (a room which contains two HEOS 1 Tap a Stereo Pair (a room which contains two HEOS 1 speakers) to edit the group.
Contents Setup Troubleshooting Status LED Appendix o Repeat and Shuffle Playback Using the Now Playing Queue You can control how the play queue plays the music that you have HEOS uses a Now Playing “Queue” to line up music that you want to listen added by using the Repeat and Shuffle controls.
Contents Setup Troubleshooting Status LED Appendix Rearranging the Now Playing Queue Deleting Songs from the Play Queue Once you have songs lined up in your queue, you might want to rearrange You can remove songs one at a time from the Now Playing queue: the order or remove some songs: Tap the “Now Playing”...
Contents Setup Troubleshooting Status LED Appendix Deleting All Songs from the Play Queue Saving Playlists You can remove all of the songs from the Now Playing queue: You can save the Now Playing queue as a HEOS Playlist that you can recall later.
Contents Setup Troubleshooting Status LED Appendix MAKING SPEAKER ADJUSTMENTS You can adjust specific settings for each of your HEOS Speakers in your Changing the Wireless Network system: Connection Select the Settings a icon located in the upper left corner of the main Music menu to display the Settings Select “Network”.
Contents Setup Troubleshooting Status LED Appendix Changing the Speaker’s Equalizer Adjusting the Audio Quality Selects the transcoding option for rebroadcasting audio from one HEOS Select “EQ”. device to another HEOS device (or group of devices) across the network. When set to “Normal”, high bit rate audio sources originating from the first Adjust the Treble or Bass up or down.
Contents Setup Troubleshooting Status LED Appendix o About Wireless Power Saving Advanced Speaker Settings The Wireless Power Savings feature saves power by turning off power to the wireless radio inside the HEOS device when the device is connected Caution to an Ethernet network. If you disconnect the Ethernet cable from the Adjusting these settings may disconnect your speaker from your network HEOS device, Wireless Power Saving will automatically turn off and the and possibly render your speaker unusable.
Contents Setup Troubleshooting Status LED Appendix o Firmware Upgrade o About Viewing Technical Details About the HEOS device. Select “Advanced”. Select “Advanced”. Select “Firmware Upgrade”. Select “About”. Enable or disable automatic firmware upgrades. Scroll down to see information about the speaker’s Manually check for a firmware upgrade.
Contents Setup Troubleshooting Status LED Appendix UPDATING YOUR SYSTEM HEOS has the ability to add enhancements and updated functionality via your high speed Internet connection. When such updates become available, you will be notified when you open the HEOS app. Follow the instructions on the screen to update the HEOS device and/or your controller App.
If you are having trouble with your network or HEOS system, you may be menu. asked by Denon technical support personnel to select this option. This feature will automatically send Denon technical support diagnostic Select “Advanced Settings” to display a list the information about your HEOS system.
Contents Setup Troubleshooting Status LED Appendix Sharing Music from your Mobile Device Power Modes The HEOS App has a feature called “Music Sharing” which can share the o Network Standby local music stored on your mobile device to other HEOS app users on your local network.
Before using a new HEOS 1 speaker with Bluetooth, we recommend you Align the red dots on the top of the battery and bottom first connect your HEOS 1 Speaker to your home network to get the latest of the speaker.
0 It takes at least 3.5 hours to fully charge the battery when it is completely discharged (v p. 61). 0 HEOS 1 Go Pack can be used for approximately 6 hours when the battery is fully charged. (The playback time may differ depending on the ambient temperature,...
Press and hold the Connect button located on the back Play music using any app on your device. The sound of the HEOS 1 speaker (under the right side of the cap) will now play from the HEOS 1 speaker.
Turning off the battery will conserve battery power while you are not attached. playing music and HEOS 1 is not plugged in to AC power. To turn the battery back on, press and hold the button again for 2 seconds.
Alternatively, you can connect your speaker to your network router using the included Ethernet cable. Once connected via Ethernet, the HEOS by Denon App should recognize the speaker and you can manually move it to your wireless network using Settings/My Devices/Device_Name/Advanced/Network Settings.
Refer to Page When the battery level is near zero the front LED of the HEOS 1 may flash repeatedly. This indicates that there is insufficient power in the battery to boot up the speaker. Please connect the AC adapter to the speaker which will charge the battery. The speaker can be used as normal while it is being charged.
Your Bluetooth mobile device is not paired with HEOS 1. Follow the pairing procedure. HEOS 1 is off. Connect HEOS 1 to AC power or turn on the HEOS 1 battery by pressing battery power button for 2 seconds. -...
Contents Setup Troubleshooting Status LED Appendix Music cuts out or delays sometimes Solution Refer to Page Make sure your Internet connection is operating correctly. If you are sharing your network with other users or devices, they may be using most of your bandwidth (especially if they are streaming video). Make sure your speakers are within range of your wireless network.
Contents Setup Troubleshooting Status LED Appendix Connecting to a WPS Network Solution Refer to Page If your wireless router support WPS (Wi-Fi Protected Setup™) your HEOS Wireless Speaker can optionally connect to your network using the “Push Button” method by following these steps: 1.
Contents Setup Troubleshooting Status LED Appendix Restoring the Speaker to Factory Defaults Solution Refer to Page Restoring the HEOS device to its factory defaults will clear all of the settings and restore the original software which was installed – at the factory. Caution All settings will be erased and the software will likely be downgraded! To restore your HEOS device to the factory defaults, unplug the power cable from the back of the HEOS device.
Telephone: Toll Free (855) 499 2820 (M-F 10:00AM to 10:00PM EST / Sat 12:00PM to 8:00PM EST) For the other region: If you need additional help in solving problems, please contact Denon customer service in your area or visit HEOSbyDenon.com...
Contents Setup Troubleshooting Status LED Status LED Appendix Status LED Table Device Operation Description Front LED Action Rear LED Action No AC power or Deep Standby (off) (off) Plug in Booting (off) (blink) Ready-Configured and connected to your network (off) (solid) Not Connected to your network (solid)
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Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Rear LED Action Change Network Connecting to your network (off) (blink) Not connected (solid) (solid) Setup Connect button was pressed (solid) (blink) Cable connection is OK (solid) (solid)
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Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Rear LED Action Connecting to your network (off) (blink) Configured and connected to your network (off) (solid) Error (solid) (solid) Update Updating (blink) (blink)
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Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Rear LED Action Rebooting (off) (blink) Ready-Configured and connected to your network (off) (solid) Soft reset - Clear user settings (solid) (fast blink) Reset Hard reset - Factory restore (solid) (blink)
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Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Rear LED Action Rebooting (off) (blink) Ready-Not Configured (solid) (solid) Firmware Error (off) (slow blink (NOT fade)) Errors Hardware Error (off) (fast blink)
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Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Rear LED Action Network Error (solid) (solid) Volume Change (off) (quick blink) Mute (off) (slow blink) a WPS session is active (solid) (fast blink)
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Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Rear LED Action WPS connected (solid) (for 3 sec. solid) WPS time-out (solid) (for 3 sec. solid) Network Standby (dimmed solid) (off) Power Management Deep Standby (off) (off)
Status LED Appendix o When running on battery power Battery indicator of HEOS 1 Go Pack Press and release the Status Button button to check the remaining The battery indicator uses 4 LEDs to indicate the approximate time battery. The remaining battery level is displayed for approximately 5 remaining on the internal battery and the status of the charge process seconds.
Contents Setup Troubleshooting Status LED Appendix SPECIFICATIONS Speaker Specifications o HEOS 1 Wireless LAN Network type: Conforming to IEEE 802.11a/b/g/n Used frequency range: 2.4 GHz, 5 GHz General Operating temperature: 41 °F - 95 °F (5 °C - 35 °C) Power supply: AC 100 –...
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5 1/4 (134) Weight: HEOS 1 : 3 lbs 1.4 oz (1.4 kg) HEOS 1 + Go Pack : 3 lbs 12.0 oz (1.7 kg) For the purpose of improvement, the specifications and design are subject to change without notice.
Contents Setup Troubleshooting Status LED Appendix INFORMATION Trademarks Google Play is a trademark of Google Inc. Wi-Fi Protected Setup™ logo is trademark of Wi-Fi Alliance. Apple, the Apple logo, iPad, iPhone, and iPod touch are trademarks of The Bluetooth word mark and logos are registered trademarks owned Apple Inc., registered in the U.S.
GPL/LGPL software that is used in the product. COPYRIGHT AND PERMISSION NOTICE Denon provides the source code based on the GPL and LPGL licenses at the actual cost upon your request to our customer service Copyright (c) 1996 - 2014, Daniel Stenberg, <daniel@haxx.se>.
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Contents Setup Troubleshooting Status LED Appendix n e2fsprogs-libs-1.40.8/lib/uuid n expat-2.0.1 Redistribution and use in source and binary forms, with or without Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd modification, are permitted provided that the following conditions are and Clark Cooper met: Copyright (c) 2001, 2002, 2003, 2004, 2005, 2006 Expat maintainers.
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Contents Setup Troubleshooting Status LED Appendix n getopt n jQuery http://cvsweb.netbsd.org/bsdweb.cgi/src/lib/libc/stdlib/ Copyright 2014 jQuery Foundation and other contributors Copyright (c) 1987, 1993, 1994 The Regents of the University of http://jquery.com/ California. All rights reserved. Permission is hereby granted, free of charge, to any person obtaining a Redistribution and use in source and binary forms, with or without copy of this software and associated documentation files (the modification, are permitted provided that the following conditions are...
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Contents Setup Troubleshooting Status LED Appendix n libpcap-1.4.0 n libtar-1.2.11 License: BSD Copyright (c) 1998-2003 University of Illinois Board of Trustees Copyright (c) 1998-2003 Mark D. Roth Redistribution and use in source and binary forms, with or without All rights reserved. modification, are permitted provided that the following conditions are met: Developed by: Campus Information Technologies and Educational...
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Contents Setup Troubleshooting Status LED Appendix n mDNS 320.10.80 n mongoose The majority of the source code in the mDNSResponder project is licensed https://github.com/cesanta/mongoose/ under the terms of the Apache License, Version 2.0, available from: Copyright (c) 2004-2013 Sergey Lyubka <http://www.apache.org/licenses/LICENSE-2.0>...
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Contents Setup Troubleshooting Status LED Appendix n openssl-1.0.0d THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT “AS IS” AND ANY EXPRESSED OR IMPLIED WARRANTIES, Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES Redistribution and use in source and binary forms, with or without OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR modification, are permitted provided that the following conditions are...
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Contents Setup Troubleshooting Status LED Appendix n portmap-6.0 n pstdint.h-0.1.12 Copyright (c) 1990 The Regents of the University of California. BSD License: All rights reserved. Copyright (c) 2005-2011 Paul Hsieh Redistribution and use in source and binary forms, with or without All rights reserved.
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Contents Setup Troubleshooting Status LED Appendix n rl78flash 2000.3.1 n sqlite 2003.5.7 License SQLite Copyright ======= SQLite is in the The MIT License (MIT) Public Domain Copyright (c) 2012 Maxim Salov All of the code and documentation in SQLite has been dedicated to the public domain by the authors.
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Contents Setup Troubleshooting Status LED Appendix n strlcpy.c , v1.11 n tinyxml 2002.4.3 Copyright (c) 1998 Todd C. Miller <Todd.Miller@courtesan.com> www.sourceforge.net/projects/tinyxml Original file by Yves Berquin. Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the This software is provided 'as-is', without any express or implied above copyright notice and this permission notice appear in all warranty.
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Contents Setup Troubleshooting Status LED Appendix n Tremor n zlib http://wiki.xiph.org/index.php/Tremor http://www.zlib.net/ Copyright (c) 2002, Xiph.org Foundation zlib.h -- interface of the ‘zlib’ general purpose compression library version 1.2.3, July 18th, 2005 Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are Copyright (C) 1995-2004 Jean-loup Gailly and Mark Adler met:...
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