Shared Lines; Transfer; Transfer Call - Cisco 3905 User Manual

Calling Features

Shared Lines

Shared lines allow you to use one phone number for multiple phones.
You may have a shared line if you have multiple phones and want one phone number, share call-handling
tasks with co-workers, or handle calls on behalf of a manager.
For example, if you share a line with a co-worker:
• When a call comes in on the shared line:
• If you answer the call:
• If you put the call on hold:

Transfer

Transfer allows you to redirect a connected call from your phone to another number.
• You can redirect a single call to another number that you specify.
• You can connect two calls to each other (without remaining on the line yourself).

Transfer Call

Procedure
Step 1
Verify that you are on an active call (not on hold).
Step 2
Press the Transfer button
Step 3
Enter the transfer recipient's phone number.
Step 4 (Optional) Wait for the recipient to answer.
(Or, skip to Step 5 while the call is ringing.)
Step 5 Press the Transfer button again or hang up to complete the transfer.
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◦ Your phone rings and the phone light strip flashes amber.
◦Your co-worker's phone rings and the phone light strip flashes amber.
◦ Your phone screen displays a connected icon for the shared call.
◦Your co-worker's phone screen displays a remote-connected icon for the shared call.
If auto barge is enabled, you can auto barge a call by going off-hook or make a new call.
◦ Your Phone screen displays an on-hold icon for the shared call.
◦Your co-worker's phone screen displays a remote-hold icon for the shared call.
Your co-worker can pick up the call.
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Cisco Unified SIP Phone 3905 User Guide for Cisco Unified Communications Manager 8.6

Shared Lines

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