Warranty - Calypso CA-500 User Manual

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Warranty

CA-500/CA-1000/CA-1050 3-Year Warranty
Calypso Control Systems 3-year Product Warranty Statement
This Non-Transferable warranty is provided to original purchasing end user, herein referred as
customer , of Calypso Control Systems product line defined as: Pro I/O, ION-e, ION-LT1, ION-
LT2, UT-500, ION-4s, ION-8r, ION-16i, CB-1000, CR-1200R, CA-500, CA-1000, and CA-1050,
herein referred as product .
This warranty is applicable to product sold or distributed to customer by an authorized Calypso
Control Systems Dealer, OEM, Value Added Reseller or sold directly to the end user by Calypso
Control Systems, LLC. This warranty becomes effective from the moment the end user
completes purchase and receives product. This warranty shall remain in effect for 3 years from
the moment of purchase as long as the original customer of the product continues to own and
use the product. This warranty does not apply to accessories such as power supplies and
cables, which carry standard 12-month manufacturer warranties.
Terms
Calypso Control Systems warrants that product shall be materially free of defects in material
and workmanship under normal use and service during the warranty period. In the event that
Calypso Control Systems receives notice from the customer during the warranty period that
product does not conform to this warranty, Calypso Control Systems shall, at its sole option,
either repair or replace the non-conforming product. The warranty on the replacement or
repaired product shall continue for the duration of the original warranty. All returned product
becomes the property of Calypso Control Systems.
Procedures
A product may only be returned with the prior written approval of Calypso Control Systems.
Such approval shall reference a Return Material Authorization number (RMA) issued by
authorized Calypso Control Systems technical support personnel. Transportation costs, if any,
incurred in connection with the return of a defective item to Calypso Control Systems shall be
borne by the Customer. Transportation costs incurred in connection with the re-delivery of a
repaired or replaced item to the Customer shall be borne by Calypso Control Systems.
However, such costs shall be borne by the Customer if Calypso Control Systems, reasonably
determines that the product is not defective. If Calypso Control Systems determines, in its sole
discretion, that the allegedly defective product is not covered by the terms of the warranty
provided hereunder, or that a warranty claim is made after the warranty period, the cost of repair
by Calypso Control Systems, including all shipping expenses, shall be reimbursed by the
Customer. Calypso Control Systems shall have no liability with respect to data contained in any
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