Display - BenQ Joybook P53 Series User Manual

Display

There is nothing visible on the screen.
Check the power button.
• If it is not lit up, no power is being supplied to Joybook.
Connect the AC adapter and restart Joybook.
• If it is blinking in white, Joybook has entered sleep mode in
order to conserve power. Pressing the Power button or any key
should return Joybook to normal operating mode.
• If it is lit up in white, Joybook is being supplied normally with
power. There are two possible causes for the problem.
• The screen's brightness may be set too low. Use the
<Fn> + <F9> hotkey combination to increase the
brightness.
• The display mode may be set to use an external display.
Use the <Fn> + <F3> hotkey combination to switch
the display mode to use Joybook's own LCD panel or to
use simultaneous display.
When I connect the Joybook to an external monitor, the display
is abnormal.
The instructions below will guide you through the
troubleshooting process.
• Use the <Fn> + <F3> function key combination to set external
video signal enabled.
• Refer to the user's manual of the external monitor to check the
settings.
• Connect the cable to the Joybook and reboot the system. If
there is no display on the external monitor after system reboot,
connect Joybook to a standard VGA monitor and wait until
you can see things properly on that VGA monitor. Then
connect the target display to Joybook again.
How can I judge if my LCD panel is out of order and what
should I do if it happens?
If your Joybook cannot display images at the default resolution,
please visit the BenQ web site to download and update the latest
Joybook display drivers.
Contact your BenQ dealer if either of the following phenomena
occurs:
• The screen shakes when the system started up normally.
• Fonts displayed on the screen are unclear and strange codes
appear.
• There is no display when the hard drive is running normally.
• Colors on the screen are strange and turn into white.
• Vertical or horizontal lines appear on the screen.
• When playing back a media file using Windows Media Player,
the frame speed is abnormal.
• The sound changes while the screen remains the same when
playing games.
FAQ and troubleshooting 65