The information in this document does not alter the terms of your purchase agreement ® or the Lenovo Limited Warranty. For more information, see “Warranty Information” in the Safety, Warranty, and Setup Guide that comes with your computer.
Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.
sure that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety.
In addition, many mobile products, such as notebook computers, utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts.
• Ventilation slots, fans and/or heat sinks are provided with the product for safety, comfort, and reliable operation. These features might inadvertently become blocked by placing the product on a bed, sofa, carpet, or other flexible surface. Never block, cover, or disable these features. •...
50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.
DANGER Do not connect phone line while using tablet mode. Notice for users in the U.S.A. Many personal computer products and accessories contain cords, cables or wires, such as power cords or cords to connect the accessory to a personal computer. If this product has such a cord, cable or wire, then the following warning applies: WARNING: Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or...
“Specifications” on page 12 • “Operating environment” on page 12 • “Lenovo programs” on page 13 Locating computer controls, connectors, and indicators This section introduces the computer hardware features to give you the basic information you need to start using the computer.
To access power plan settings, do the following: • For Windows 7: Start the Power Manager program and then click the Power Plan tab. For instructions on how to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 13.
Right-side view Figure 2. Right-side view ac power connector Media-card-reader slot HDMI connector Security-lock slot Always-on USB connector Media-card-reader slot Depending on the model, your computer might have a media card reader slot. For more information about the supported cards, see “Using a flash media card” on page 37. HDMI connector Your computer supports the high-definition multimedia interface (HDMI) connector, a digital audio and video interface that can connect a compatible digital audio device or video monitor, such as an high-definition...
• For Windows 8 and Windows 8.1: Press the Windows key to go to the Start screen. Click Lenovo Settings ➙ Power. Then select the Enable USB charge from the computer battery even when the computer is off check box under Always On USB.
Fan louvers The internal fan and louvers enable air to circulate in the computer and cool the central processor. Note: To avoid impeding airflow, do not place any obstacle in front of the fan. USB 3.0 connectors The Universal Serial Bus (USB) 3.0 connectors are used for connecting devices compatible with a USB interface, such as a USB printer or a digital camera.
Memory-upgrade slot You can increase the amount of memory in your computer by installing a memory module in the memory-upgrade slot. Memory modules are available as options from Lenovo. Wireless LAN card slot Your computer might include a wireless local area network (LAN) card in the wireless LAN card slot for you to establish wireless LAN connections.
The meaning of the indicator is as follows: • Red: The computer is on (in normal mode). • Fast blinking red: The computer is entering sleep or hibernation mode. • Slow blinking red: The computer is in sleep mode. • Off: The computer is off or in hibernation mode. Power status indicator Your computer has an indicator that shows the status of ac power.
Certificate of Authenticity (COA) label, and the Genuine Microsoft label. Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service.
There is no FCC ID or IC Certification number for the wireless communication cards shown on the enclosure of the computer. On some models, Lenovo provides you the information about the location of the FCC ID and IC Certification number label on the computer back cover assembly.
Windows 7 Professional operating system in place of the Windows 8 Pro or Windows 8.1 Pro operating system if you prefer. Lenovo computers that are licensed for use with a Windows 8 or Windows 8.1 operating system are shipped with the corresponding license key digitally encoded into the computer hardware.
The following figure shows the location of the Genuine Microsoft label on the computer cover: Features This topic lists the features of your computer. Processor • To view the processor information of your computer, do the following: – For Windows 7: Click Start, right-click Computer. Then click Properties. –...
Access Connections™ program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 13. • For Windows 8 and Windows 8.1: Press the Windows key to go to the Start screen. Click Lenovo Settings ➙ Power.
Lenovo ThinkVantage Tools. Then double-click a program icon to access the program. Note: If a program icon is dimmed in the navigation window of the Lenovo ThinkVantage Tools program, it indicates that you need to manually install the program. To manually install the program, double-click the program icon.
Note: If you cannot find the program you need in Control Panel, open the navigation window of the Lenovo ThinkVantage Tools program and double-click the corresponding dimmed icon to install the program you need.
If your computer is preinstalled with the Windows 8 or Windows 8.1 operating system, to access Lenovo programs, press the Windows key to go to the Start screen and then click a Lenovo program to launch it. If you cannot find the program you need, move the pointer to the top-right or bottom-right corner of the screen to bring up the charms.
• Lenovo Tools (Windows 8 and Windows 8.1) The Lenovo Tools program helps you work more easily and securely by providing easy access to various program, such as Lenovo Fingerprint Manager, Lenovo Solution Center, and so on.
• Password Manager (Windows 7, Windows 8, and Windows 8.1) The Password Manager program automatically captures and fills in authentication information for Windows programs and Web sites. • System Update (Windows 7, Windows 8, and Windows 8.1) The System Update program enables you to keep the software on the computer up-to-date by downloading and installing software packages, including ThinkVantage programs, device drivers, Unified Extensible Firmware Interface (UEFI) basic input/output system (BIOS) updates, and other third-party programs.
When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you register your computer with Lenovo, you will receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.
• Take advantage of the networking features provided by the Access Connections program (on the Windows 7 operating system) or Location Awareness program in Lenovo Settings (on the Windows 8 or Windows 8.1 operating system). • To learn more about using the wireless features of your computer, refer to “Wireless connections” on page 31.
Special keys Your computer has several special keys to help you work more easily and effectively. The following figure shows the locations of the special keys. You can toggle the ThinkPad F1-F12 key functionality to use the keys in default mode or in legacy mode. In default mode, you can initiate the special functions illustrated on each key by pressing the corresponding key directly.
You also can use the Windows key together with another key to achieve other functions. For details, refer to the help information system of the Windows operating system. Function keys Volume and mute keys To quickly adjust the volume of the sound from your computer, mute the sound entirely, or set the microphone to mute, press one of the following keys.
Wireless radio control key (F9) Press this key to enable or disable the built-in wireless networking features. For detailed information on the wireless features, refer to “Wireless connections” on page 31. Multimedia controls F10: Previous track/scene F11: Play or pause F12: Next track/scene Other functions Fn + B: Has the same function as the Break key.
If you are not familiar with the TrackPoint pointing device, these instructions will help you get started: 1. Place your hands in the typing position, and press gently with an index finger or a middle finger on the pointing stick in the direction in which you want the pointer to move. To move the pointer, press the pointing stick away from you to move it up, toward you to move it down, to one side or the other to move it sideways.
Using the touch pad The touch pad is a pad below the TrackPoint buttons at the bottom of the keyboard. To move the pointer on the screen, slide your fingertip over the pad in the direction in which you want the pointer to move. Using the multi-touch touch pad The touch pad of your computer supports multi-touch with which you can zoom in, zoom out, scroll, or rotate on the screen while browsing the Internet or reading or editing a document.
To check for detailed battery status information, do the following: • For Windows 7: Start the Power Manager program and click the Battery tab. • For Windows 8 and Windows 8.1, do one of the following: – Start the Lenovo Settings program and click Power. User Guide...
Enabling the battery alarm on the Windows 7 operating system For the Windows 7 operating system, you can program your computer so that when the battery power falls below a certain level, three events occur: the alarm goes off, a message is displayed, and the LCD is turned off.
Charging the battery When you check battery status and find that the percentage of power remaining is low or when the power alarm alerts you that the remaining power is low, you need to charge your battery or replace it with a charged battery.
Power Manager program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 13. – For Windows 8 and Windows 8.1: Open the Lenovo Settings program and click Power ➙ 30 Day Standby.
The battery pack is a consumable supply. If your battery begins to discharge too quickly, replace the battery pack with a new one of the type recommended by Lenovo. For more information on replacing the battery pack, contact your Customer Support Center.
DANGER There is a danger of an explosion if the coin-cell battery is incorrectly placed. The lithium battery contains lithium and can explode if it is not properly handled, or disposed of. Replace only with a battery of the same type. To avoid possible injury or death, do not: (1) throw or immerse into water, (2) allow it to heat to more than 100°C (212°F), or (3) attempt to repair or disassemble it.
Windows 7 operating system” on page 13. • For Windows 8 and Window 8.1: Open the Lenovo Settings program and click Location Awareness. For more information, see “Accessing Lenovo programs on the Windows 8 or Windows 8.1 operating system”...
• Current location profile is connected. Access Connections wireless status icon: • Power to the wireless radio is off. • Power to the wireless radio is on. No association. • Power to the wireless radio is on. No signal. • Power to the wireless radio is on.
2. Click Display at the left. 3. Select the desired font size. 4. Click Apply. The change will take effect after you log off. Connecting a projector or an external monitor This topic provides information about connecting a projector or an external monitor. Using an external monitor Note: When you connect an external monitor, a video interface cable with a ferrite core is required.
9. Click Properties. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 10. Click the Driver tab. 11. Click Update Driver. 12. Click Browse my computer for driver software, and then click Let me pick from a list of device drivers on my computer.
5. Set the resolution for the secondary display. 6. Click Advanced settings and set up the color quality on the Monitor tab. 7. Click OK to apply the changes. Considerations for using the Extend desktop function • If you want to show DOS full-screen while in the Extend desktop mode, only the primary display shows DOS;...
– Configure the camera settings directly from the program that is using the camera. For more information, see the help information system of the program. – Open the Lenovo Settings program. Then click Camera. Follow the instructions on the screen to configure the camera settings as desired.
• SD card • SDHC card • SDXC card • MultiMediaCard To insert a flash media card into the 4-in-1 media card reader slot, do the following: 1. Make sure that the card is correctly oriented. 2. Insert the card firmly into the 4-in-1 media card reader slot. The card might stop before it is completely installed into the slot.
The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to “Accessibility information” on page 40which outlines our efforts in this area.
Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience.
Assistive technologies Some accessibility technologies are available through the Accessibility Options program. Depending on your operating system, the number of accessibility options available varies. In general, accessibility options enhance the way users with hearing, vision, or mobility limitations navigate and use their computer. For example, some users might not have the fine motor skills required to use a mouse or select key combinations.
• HDMI cable • Converter cable for HDMI connector If you are traveling to another country, you might want to consider an ac power adapter for the country to which you are traveling. To purchase travel accessories, go to http://www.lenovo.com/accessories. User Guide...
Refer to the instructions shipped with the mechanical lock. Note: You are responsible for evaluating, selecting, and implementing the locking devices and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.
Note: You might want to record your password and store it in a safe place. Otherwise, if you forget the password, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.
Note: When a master hard disk password is set, only the administrator can remove the user hard disk password. Setting a hard disk password Before you start, print these instructions. To set a hard disk password, do the following: 1. Turn off your computer. Wait for about five seconds, and then turn on the computer again. 2.
2. Type the new master hard disk password in the Enter New Password field and press Enter; then retype the new password you just entered in the Confirm New Password field and press Enter. 3. A Setup Notice window is displayed. Press Enter to continue. The master hard disk password is changed.
Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
• Delete the data. • Format your hard disk drive, using the software for initializing it. • Use the recovery program provided by Lenovo to bring the hard disk drive back to the factory default settings. These operations, however, only change the file location of the data; they do not delete the data itself. In other words, the data retrieval processing is disabled under an operating system such as Windows.
• “Recovery overview for the Windows 8 and Windows 8.1 operating systems” on page 56 Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system.
To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to use recovery media on different operating systems.
• To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Creating a rescue medium To create a rescue medium on the Windows 7 operating system, do the following: • From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
3. In the Boot Menu window, select the desired optical drive as the first boot device. Then, insert the rescue disc into the optical drive and press Enter. The rescue medium starts. • If you have created a rescue medium using a USB hard disk drive, use the following instructions to use the rescue medium: 1.
Attention: If you need updated device drivers for your computer, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are current” on page 98.
• For Windows 8.1: Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Click Settings ➙ Change PC settings ➙ Update and recovery ➙ Recovery. 2. In the Refresh your PC without affecting your files section, click Get started. 3.
Recovering your operating system if Windows 8 or Windows 8.1 fails to start The Windows recovery environment on your computer is capable of operating independently from the Windows 8 or Windows 8.1 operating system. This enables you to recover or repair the operating system even if the Windows 8 or Windows 8.1 operating system fails to start.
Attention: If you delete the recovery partition on your computer, do keep the recovery media in a safe place. The Windows recovery image will not be stored in your computer anymore, and you will need the recovery media to refresh or reset your computer. 8.
Note: If an unauthorized battery is installed, the following message will be displayed: “The battery installed is not supported by this system and will not charge. Please replace the battery with the correct Lenovo battery for this system.”...
If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery pack contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery pack away from fire.
4. Insert a fully charged battery until it clicks into place , and then slide the battery latch to the locked position 5. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the hard disk drive Before you start, print these instructions.
4. Loosen the screws , and then remove the cover 5. Remove the screws , and then slide the hard disk drive out 6. Remove the hard disk drive by lifting its left side. User Guide...
7. Place the new hard disk drive into the hard disk drive bay. 8. Slide the hard disk drive firmly into the connector , and then reinstall the screws 9. Attach the cover and pivot it downwards . Then tighten the screws 10.
Replacing the wireless LAN card Before you start, print these instructions. DANGER During electrical storms, do not connect the cable to or disconnect it from the telephone outlet on the wall. DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid shock hazard, disconnect the cables before opening the cover of this slot.
5. If a tool for removing connectors is included in the package with the new card, use it to disconnect the cables from the card. If no such tool is included, disconnect the cables by picking up the connectors with your fingers and gently unplugging them. 6.
8. Connect the antenna cables to the new wireless LAN card. Be sure to attach the gray cable to the connector marked “MAIN” or “M” on the card, and the black cable to the connector marked “AUX” or “A.” 9. Attach the cover and pivot it downwards .
2. Close the computer display, and turn the computer over. 3. Remove the battery. See “Replacing the battery” on page 61. 4. Loosen the screws , and then remove the cover 5. Open the latches on both sides of the slot at the same time , and then remove the memory module Save the removed memory module for future use.
Attention: • Do not touch the contact edge of the memory module. Otherwise the memory module might be damaged. • If only one memory module is installed into your computer, ensure that you install the memory module into the slot used in the following illustration. Otherwise your computer cannot work normally. 7.
DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid shock hazard, disconnect the cables before opening the cover of this slot. Removing the keyboard To remove the keyboard, do the following: 1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. 2.
7. Push hard in the direction shown by the arrows to unlatch the front side of the keyboard. The keyboard will be detached slightly 8. Remove the cables by flipping the connectors upwards. Remove the keyboard. Installing the keyboard To install the keyboard, do the following: User Guide...
1. Attach the cables by flipping the connectors downwards. 2. Insert the keyboard. Make sure that the rear edge of the keyboard is under the frame, as shown by the arrows. Chapter 6 Replacing devices...
3. Slide the keyboard in the direction shown by the arrows. 4. Reinstall the screws. 5. Attach the cover and pivot it downwards . Then tighten the screws User Guide...
If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery pack away from fire.
5. Detach the connector . Then remove the coin-cell battery To install the coin-cell battery, do the following: 1. Install the coin-cell battery . Then attach the connector 2. Attach the cover and pivot it downwards . Then tighten the screws User Guide...
3. Reinstall the battery. See “Replacing the battery” on page 61. 4. Turn the computer over again. Connect the ac power adapter and all cables. Chapter 6 Replacing devices...
9. Install device drivers. See “Installing device drivers” on page 81. Installing the registry patches for Windows 7 Go to http://www.lenovo.com/support and install the following registry patches: • Registry patch enabling Wake Up on LAN from Standby for Energy Star •...
Installing device drivers The device drivers are available at http://www.lenovo.com/Drivers. Click your computer product name to view all the device drivers for your computer. Attention: Always go to http://www.lenovo.com/Drivers for the latest device drivers. Do not download them from the Windows Update Web site.
Note: If you cannot find the Supplement files, device drivers, and program software you need on your hard disk drive, or if you want to receive updates and the latest information about them, go to http://www.lenovo.com/drivers. ThinkPad Setup Your computer comes with the ThinkPad Setup program to enable you to select various setup parameters.
• UEFI BIOS Date (Year-Month-Day) • Embedded Controller Version • Machine Type Model • System-unit serial number • System board serial number • Asset Tag • CPU Type • CPU Speed • Installed memory • UUID • MAC address (Internal LAN) •...
Table 4. Config menu items (continued) Menu item Submenu item Selection Comments startup from an integrated • Enabled (for Legacy only boot) network device. UEFI IPv4 Network Stack • Disabled Enable or disable Internet Protocol Version 4 (IPv4) • Enabled (for UEFI Only boot mode network stack for the UEFI or Both with UEFI First)
Table 4. Config menu items (continued) Menu item Submenu item Selection Comments If you select Disabled, it disables and hides the USB 3.0 controller, and USB 3.0 connectors will work as USB 2.0 connectors. • Disabled If you select Enabled, the Keyboard/Mouse Fn and Ctrl Key swap Fn key works as the Ctrl...
Table 4. Config menu items (continued) Menu item Submenu item Selection Comments Power CPU Power Management • Disabled Unless this power-saving feature is disabled, it • Enabled stops the processor clock automatically when there is no system activity. You usually do not need to change this function.
Notes: Another way to adjust the date and time is pressing the following keys: • Fn+F5 or –: Change to a lower value. • Fn+F6 or the combination of Shift and +: Change to a higher value. 4. Press Fn+F10 to save the changes and restart the system. Security menu If you need to set the security features of your computer, select Security from the ThinkPad Setup program main menu.
Table 5. Security menu items (continued) Menu item Submenu item Selection Comments access, set the user authentication on the operating system. Password at restart • Disabled If you select Enabled, a password prompt will be • Enabled displayed when you restart the computer.
Table 5. Security menu items (continued) Menu item Submenu item Selection Comments correctly, select Disabled and reset the setting. Virtualization AMD (TW) Virtualization • Disabled If you select Enabled, a Technology Virtual Machine Monitor • Enabled (VMM) can utilize the additional hardware capabilities provided by AMD (TM) Virtualization...
Table 5. Security menu items (continued) Menu item Submenu item Selection Comments Secure Boot Secure Boot • Disabled Enable or disable the UEFI Secure Boot feature. The • Enabled (for the UEFI Only boot Windows 8 or Windows 8.1 operating system requires mode and No with the CSM Support) this feature to be enabled.
Changing the startup sequence Selecting Startup to display the Boot submenu. To change the startup sequence, do the following: 1. Select Boot; then press Enter. You can use the Boot submenu to specify the startup sequence that runs when you turn on the power. Refer to “Boot submenu”...
Notes: • Some items are displayed on the menu only if the computer supports the corresponding features. • Default values are in boldface. Table 6. Startup menu items Menu item Selection Comments Boot Refer to “Changing the startup sequence” on page 91. Network Boot •...
UEFI BIOS in order for the new addition to work properly. To update your UEFI BIOS, go to the following Web site and follow the instructions on the screen: http://www.lenovo.com/drivers Using system management This topic is primarily intended for the network administrators.
Desktop Management Interface The UEFI BIOS of your computer supports an interface called System Management BIOS (SMBIOS) Reference Specification, version 2.6.1. SMBIOS provides information about the hardware components of your computer. It is the responsibility of the UEFI BIOS to provide information about itself and the devices on the system board.
Defining a Network Boot sequence When the computer wakes on LAN, the computer boots from the device as specified on the Network Boot menu, and then follow the boot order list on the Boot menu. To define a Network Boot sequence, do the following: 1.
• Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions. • Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.
This might eliminate the driver as the potential cause of the problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following: 1. Go to http://www.lenovo.com/drivers.
Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following these important tips, you will get the most use and enjoyment out of your computer. Be careful about where and how you work •...
Take care in setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board, or hard disk drive. Register your computer •...
4. To remove any crumbs or dust from beneath the keys, you can use a camera blower with a brush or cool air from a hair dryer. Cleaning your computer display To clean the computer display, do the following: 1. Gently wipe the display with a dry, soft lint-free cloth. If you see a scratchlike mark on your display, it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was pressed from the outside.
Note: If you are unable to isolate and repair the problem yourself after running the Lenovo Solution Center program, save and print the log files. You will need the log files when you speak to a Lenovo technical support representative.
Note: Do not remove the battery and the ac power adapter to reset the computer. 2. While the computer is turned off, remove all power sources from the computer (battery and the ac power adapter). Hold down the power button for 10 seconds. Plug in the ac power adapter while keeping the battery out of the computer.
Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setup to check security settings, Press F10 and then press Enter to restart the system. If you still have a problem, have the computer serviced. •...
– The ac power adapter is connected to the computer and the power cord is plugged into a working electrical outlet. – The computer is turned on. (Turn the power button on again for confirmation.) If a power-on password is set: –...
1. Verify that the memory module is installed and seated correctly in your computer. It might be necessary to remove all added memory modules to test the computer with only the factory-installed memory modules, and then reinstall the memory module one at a time to ensure a proper connection.
• Problem: The Wake on LAN feature is not working. Solution: – Make sure that Wake on LAN is enabled in ThinkPad Setup. – If it is, check with your LAN administrator for the necessary settings. • Problem: If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps. Instead, it connects at 100 Mbps.
UltraNav pointing device problems • Problem: The pointer drifts when the computer is turned on or after it resumes normal operation. Solution: The pointer might drift when you are not using the TrackPoint pointing device during normal operation. This is a normal characteristic of the TrackPoint pointing device and is not a defect. Pointer drifting might occur for several seconds under the following conditions: –...
– If the problem persists, follow the solution for the following problem. • Problem: The screen is unreadable or distorted. Solution: Make sure that: – The display device driver is installed correctly. – The screen resolution and color quality are correctly set. –...
3. Refer to the manual shipped with the external monitor to check the resolutions and refresh rates that are supported. – If the external monitor supports the same resolution as the computer display or a higher resolution, view output on the external monitor or on both the external monitor and the computer display. –...
Note: To change the color settings, select the Monitor tab, then set Colors. 16. Click OK. • Problem: The screen is unreadable or distorted. Solution: Make sure that: – The monitor information is correct and the appropriate monitor type is selected. Refer to the solution to the above problem.
• Problem: Display switching does not work. Solution: If you use the Extend desktop function, disable it, and change the display output location. If a DVD movie or a video clip is playing, stop the playback, close the program, and then change the display output location.
Solution: The control is designed to compensate for minor differences in balance and does not completely mute either channel. • Problem: There is no volume control for MIDI sound in the Volume Mixer window. Solution: Use the hardware volume control. This is because the built-in synthesizer software does not support the control.
An ac power adapter problem Problem: The ac power adapter is connected to the computer and the working electrical outlet, but the power adapter (power plug) icon is not displayed on the taskbar. Also the ac power indicator does not light up.
If you receive an error message while the operating system is loading the desktop configuration after the POST is completed, check the following items: 1. Go to the Lenovo Support Web site at http://www.lenovo.com/support and search for the error message. 2. Go to the Microsoft Knowledge Base homepage at http://support.microsoft.com/ and search for the error message.
– If the system status indicator (illuminated ThinkPad logo) is off, your computer is in power-off state or in hibernation mode. Connect the ac power adapter to the computer; then press the power button to resume operation. If the system still does not return from sleep mode, your system might stop responding and you might not be able to turn off the computer.
• The program is designed to operate with your operating system. • Other programs run correctly on your computer. • The necessary device drivers are installed. • The program works when it is run on some other computer. If an error message is displayed while you are using the program, refer to the manuals supplied with the program.
For more information, see “Registering your computer” on page 19. If your system is installed with the Windows 8 or Windows 8.1 operating system, click Lenovo Support from the Start screen. Click Registration. Then follow instructions on the screen.
Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.
Purchasing additional services During and after the warranty period, you can purchase additional services, such as support for Lenovo and non-Lenovo hardware, operating systems, and application programs; network setup and configuration services; upgraded or extended hardware repair services; and custom installations services. Service availability and service name might vary by country.
Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
• Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan Eurasian compliance mark Appendix A. Regulatory information...
Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.
For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Battery recycling information for Taiwan Battery recycling information for the United States and Canada Recycling information for China Appendix B.
(RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).
Windows Help and Support information on your computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while your computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
4. Right-click your network adapter device, and click Properties. 5. Click the Power Management tab. 6. Clear the Allow this device to wake the computer check box. 7. Click OK. User Guide...
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