Lenovo ThinkPad E16 Gen 1 User Manual

Lenovo ThinkPad E16 Gen 1 User Manual

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ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1
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Summary of Contents for Lenovo ThinkPad E16 Gen 1

  • Page 1 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide...
  • Page 2 Generic Safety and Compliance Notices First Edition (April 2023) © Copyright Lenovo 2023. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...
  • Page 3: Table Of Contents

    Disable Fast Startup and the built-in battery ..Lenovo apps ....Replace a CRU ....
  • Page 4 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide...
  • Page 5: Discover Your Lenovo Notebook

    Discover your Lenovo notebook ® Thank you for choosing a Lenovo notebook! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product.
  • Page 6 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide...
  • Page 7: Chapter 1. Meet Your Computer

    Chapter 1. Meet your computer Front view ThinkPad E14 Gen 5 Description Description Item Item Webcam privacy shutter Infrared camera / Camera Microphone Touch screen Power button / power button with ® TrackPoint pointing stick fingerprint reader Trackpad TrackPoint buttons © Copyright Lenovo 2023...
  • Page 8 * for selected models ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide...
  • Page 9 ThinkPad E16 Gen 1 Webcam privacy shutter Infrared camera / Camera Microphone Touch screen Power button / power button with TrackPoint pointing stick fingerprint reader Trackpad TrackPoint buttons * for selected models Webcam privacy shutter Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy.
  • Page 10 • “Use the touch screen (for selected models)” on page 16 • “Log in with your fingerprint (for selected models)” on page 29 • “Log in with your face ID (for selected models)” on page 30 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide...
  • Page 11: Side View

    Side view Intel models Description Description Item Item ® USB-C power connector USB-C (Thunderbolt™ 4) connector Always On USB-A 3.2 Gen 1 connector HDMI™ connector Speaker Audio connector Security-lock slot Ethernet connector USB-A 2.0 connector *for selected models Chapter 1 Meet your computer...
  • Page 12 USB device Data rate (Gbit/s) 3.2 Gen 1 3.2 Gen 2 3.2 Gen 2 × 2 4 Gen 2 × 2 4 Gen 3 × 2 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide...
  • Page 13 USB device Data rate (Gbit/s) Thunderbolt 3 Thunderbolt 4 Related topics • “USB specifications” on page 8 • “Charge the computer” on page 26 • “Lock the computer” on page 29 Chapter 1 Meet your computer...
  • Page 14: Features And Specifications

    • Trusted Platform Module (TPM)* • Bluetooth Wireless features • Wireless LAN * for selected models USB specifications Note: Depending on the model, some USB connectors might not be available on your computer. ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide...
  • Page 15 • Connect to USB-C accessories to help expand your computer • USB-C (3.2 Gen 1) connector functionality. To purchase USB-C accessories, go to https:// • USB-C (3.2 Gen 2) connector www.lenovo.com/accessories • USB-C (Thunderbolt 3) connector • USB-C (Thunderbolt 4) connector • USB-C (USB 4) connector Chapter 1...
  • Page 16 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide...
  • Page 17: Chapter 2. Get Started With Your Computer

    • For models with Windows 10: • For models with Windows 11: Connect to the wired Ethernet Connect your computer to a local network through the Ethernet connector on your computer with an Ethernet cable. © Copyright Lenovo 2023...
  • Page 18: Turn On The Airplane Mode

    FnLock indicator off: special function Enable / disable speakers Decrease volume Increase volume Enable / disable microphones Darken display Brighten display Manage external displays Enable / disable airplane mode ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide...
  • Page 19: Use The Trackpoint Pointing Device

    Customize the function of this key on the Vantage app Open Magnifier Open calculator (for ThinkPad E16 Gen 1 only) Enter sleep mode (for ThinkPad E16 Gen 1 only) Open Snipping Tool Toggle keyboard backlight (for selected models) Break operation...
  • Page 20 1. Open the Start menu, and then click Settings ➙ Devices ➙ Mouse. 2. Follow the on-screen instructions to disable TrackPoint. Replace the pointing-stick nonslip cap Note: Ensure that the new cap has grooves ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide...
  • Page 21: Use The Trackpad

    Use the trackpad You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse. Use the trackpad Description Description Item Item Right-click zone Left-click zone Chapter 2 Get started with your computer...
  • Page 22: Use The Touch Screen (For Selected Models)

    Use the touch screen (for selected models) If your computer display supports the multi-touch function, you can navigate the screen with simple touch gestures. For more touch gestures, refer to https://support.microsoft.com/windows ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide...
  • Page 23 Note: Some gestures might not be available when you are using certain apps. Illustration and description Illustration and description Tap once to single click Tap twice quickly to double-click Tap and hold to right-click Slide to scroll through items Zoom out Zoom in Chapter 2 Get started with your computer...
  • Page 24: Connect To An External Display

    If your computer cannot detect the external display, right-click a blank area on the desktop and select display settings. Then follow the on-screen instructions to detect the external display. ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide...
  • Page 25 Supported resolution The following table lists the supported maximum resolution of the external display. Table 1. Intel models Connect the external display to Supported resolution Up to 4K / 60 Hz USB-C connector Up to 5K/ 60 Hz Thunderbolt 4 connector Up to 4K / 60 Hz HDMI connector Table 2.
  • Page 26 You can change the settings for both the computer display and the external display. For example, you can define which one is the main display and which one is the secondary display. You also can change the resolution and orientation. ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide...
  • Page 27: Chapter 3. Explore Your Computer

    This section provides introduction to Lenovo apps. Lenovo Vantage The Lenovo Vantage app (hereafter referred to as Vantage app) is a customized one-stop solution to help you maintain your computer with automated updates and fixes, configure hardware settings, and get personalized support.
  • Page 28: Lenovo Smart Appearance (For Selected Models)

    Lenovo Smart Appearance (for selected models) Lenovo Smart Appearance is an intelligent camera enhancement and privacy protection app. It enhances your looks in video calls and captures your head movement to make your computer smarter.
  • Page 29 – Video Enhancer: Automatically adjust the light effect to show your face and surroundings more clearly in the video call. • Intelligent Sensing – Presence Detection: Keep your computer awake when in use and automatically lock the computer screen after your head moves out of the camera range. –...
  • Page 30: Intelligent Cooling

    • The available features vary depending on the computer model. • Lenovo Smart Appearance makes periodic updates of the features to keep improving your experience with your computer. The description of features might be different from that on your actual user interface.
  • Page 31 – Eco mode: power consumption, fan speed, and performance are lowered to get your computer quieter and more eco-friendly, and to get the best battery life. – Balanced mode: power consumption, fan speed, and performance are balanced. – Performance mode: The performance is prioritized, allowing higher temperature and fan speed. on ac power on battery power •...
  • Page 32: Manage Power

    Note: Some models may not ship with ac adapters or power cords. Use only the certified adapters and power cords provided by Lenovo that comply with the requirements of relevant national standards to charge the product. It is recommended to use the Lenovo qualified adapters. You can refer to https:// www.lenovo.com/us/en/compliance/eu-doc...
  • Page 33: Change The Power Settings

    Use P-to-P 2.0 (Peer to Peer 2.0) charging function Both USB-C (Thunderbolt 4) connectors on the computer feature the Lenovo-unique P-to-P 2.0 charging function. To use the function, ensure that Always On USB and Charge in Battery Mode are enabled in UEFI BIOS of your computers, so that the function works even when the computers are off or in hibernation mode.
  • Page 34: Set Up A Bluetooth Connection

    Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the functionalities of your computer. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more.
  • Page 35: Chapter 4. Secure Your Computer And Information

    Note: The slot supports cable locks that conform to the Kensington NanoSaver lock standards using Cleat™ locking technology. You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo is not responsible for the locking device and security feature. You can purchase the cable locks at https://smartfind.lenovo.com Log in with your fingerprint (for selected models) The fingerprint reader is integrated with the power button.
  • Page 36: Log In With Your Face Id (For Selected Models)

    PLP function enables your computer data to be saved timely. However, there is no guarantee that all data is saved in any situation. To check the type of your M.2 solid-state drive: 1. Restart the computer. When the logo screen is displayed, press F10 to enter the Lenovo diagnostics window.
  • Page 37: Set, Change, And Remove A Password

    You can enable the system management password to have the same authority as the supervisor password to control security-related features. To customize the authority of the system management password through the UEFI BIOS menu: 1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu. 2.
  • Page 38: Fido (Fast Identity Online) Authentication

    5. In the Changes have been saved window, press Enter. 6. Press F10 to save changes and exit the UEFI BIOS menu. • If you have not set a supervisor password, contact a Lenovo authorized service provider to have the power-on password removed.
  • Page 39: Certificate Based Bios Management

    But the power-on password / NVMe password still can be used normally in certificate mode if you have set one. For certificate enrollment, see Certificate Enrollment Guide at: https://support.lenovo.com/docs/certificate_ enrollment_guide Enter the BIOS menu with certificate Once you have enrolled the certificate, you can enter the BIOS menu with the certificate.
  • Page 40 2. Enter the UEFI BIOS menu with the certificate or skip the certification authentication process. 3. Select Security ➙ Reset Certificate. 4. Follow the on-screen instructions to enter the reset code provided by IT admin. ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide...
  • Page 41: Chapter 5. Configure Advanced Settings

    View UEFI BIOS Event logs The UEFI BIOS Event log viewer provides the brief information about UEFI BIOS events. Do the following to view the logs: 1. Restart the computer. When the logo screen is displayed, press F1. © Copyright Lenovo 2023...
  • Page 42: Customize Bios Defaults (For Intel Models Only)

    The feature provides a solution to backup your preferred BIOS Setup settings. It helps you to save the BIOS Setup settings as customized BIOS default settings, load them to current BIOS settings when needed, and reset the settings to Setup Defaults. ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide...
  • Page 43: Reset System To Factory Defaults

    Save the customized settings configuration 1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu. 2. Select Restart ➙ Save Custom Defaults. 3. Click Yes to save the settings configuration you customized. Load the customized settings configuration 1.
  • Page 44: Cloud Bare Metal Recovery (For Selected Models)

    Platform Module, ensure that you have disabled the feature. 2. Ensure that the security chip is set to Active. a. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu. ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide...
  • Page 45 • Open the Vantage app to check the available update packages. Select the update packages you want, and then follow the on-screen instructions to download and install the packages. • Go to https://pcsupport.lenovo.com and select the entry for your computer. Then, follow the on-screen instructions to download and install necessary drivers and software.
  • Page 46 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide...
  • Page 47: Chapter 6. Cru Replacement

    If you intend on installing a CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.
  • Page 48: Replace A Cru

    2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3. Close the computer display and turn over the computer. Removal procedure ThinkPad E14 Gen 5 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide...
  • Page 49: Memory Module (For Selected Models)

    ThinkPad E16 Gen 1 Troubleshooting If the computer does not start up after you reinstall the base cover assembly, disconnect the ac power adapter and then reconnect it to the computer. Memory module (for selected models) Prerequisite Before you start, read and print the following instructions.
  • Page 50 Removal procedure Installation procedure ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide...
  • Page 51: M.2 Solid-State Drive

    M.2 solid-state drive Prerequisite Before you start, read and print the following instructions. Generic Safety and Compliance Notices Attention: If you replace a M.2 solid-state drive, you might need to install a new operating system. For details on how to install a new operating system, see “Install a Windows operating system and drivers” on page 38.
  • Page 52: Speaker Assembly (For Thinkpad E16 Gen 1 Only)

    2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3. Close the computer display and turn the computer over. 4. Remove the base cover assembly. See “Base cover assembly” on page 42. ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide...
  • Page 53 Removal procedure Chapter 6 CRU replacement...
  • Page 54 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide...
  • Page 55: Chapter 7. Help And Support

    3. Wait until you are certain that all the liquid is dry before turning on your computer. How do I enter the UEFI BIOS Restart the computer. When the logo screen is displayed, press F1 to enter the menu? UEFI BIOS menu. © Copyright Lenovo 2023...
  • Page 56 LCD functions normally. 4. The test lasts for about 20 seconds and then exits automatically. You also can press the power button to exit the test. ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide...
  • Page 57: Error Messages

    Error messages If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 55. Message Solution The computer turned off because the battery power is low.
  • Page 58: Beep Errors

    Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology: 1. Go to or scan the following QR Code.
  • Page 59: Self-Help Resources

    How to access? • https://www.lenovo.com/tips Troubleshooting and FAQ • https://forums.lenovo.com Accessibility information https://www.lenovo.com/accessibility • Use Lenovo recovery options. 1. Go to https://support.lenovo.com/ HowToCreateLenovoRecovery 2. Follow the on-screen instructions. • Use Windows recovery options. Reset or restore Windows 1. Go to https://pcsupport.lenovo.com...
  • Page 60: Windows Label

    In some cases, an earlier Windows version might be preinstalled under the terms of the Windows Pro edition license downgrade rights. Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1.
  • Page 61: Lenovo Customer Support Center

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Page 62: Purchase Additional Services

    • Changes, modifications, or upgrades to device drivers • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of programs For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product, go to: •...
  • Page 63: Appendix A. Compliance Information

    • AMD models: – TP00148A – TP00148A0 • Intel models: – TP00149B – TP00149B0 • Intel models: 21JN and 21JQ ThinkPad E16 Gen 1 – TP00149B1 • AMD models: 21JT and 21JU • AMD models: – TP00149A – TP00149A0 • TP00148B...
  • Page 64 Note: When you charge the battery, its temperature must be no lower than 10°C (50°F). Relative humidity • Operating: 8% to 95% at wet-bulb temperature 23°C (73°F) • Storage and transportation: 5% to 95% at wet-bulb temperature 27°C (81°F) ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide...
  • Page 65: Appendix B. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 66 Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any ® Linux agreement(s) which may accompany software included with this product.

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