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How can I judge if my LCD panel is out of order and what should I do if
it happens?
If your Joybook cannot display images at the default resolution, please
visit the BenQ website to download and update the latest Joybook display
drivers.
Contact your BenQ dealer if either of the following phenomena occurs:
•
The screen shakes when the system started up normally.
Fonts displayed on the screen are unclear and strange codes appear.
•
•
There is no display when the hard drive is running normally.
•
Colors on the screen are strange and turn into white.
•
Vertical or horizontal lines appear on the screen.
•
When playing back a media file using Windows Media Player, the frame
speed is abnormal.
•
The sound changes while the screen remains the same when playing
games.
FAQ and troubleshooting
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