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5.
Tap Factory Reset > button.
6.
Tap the Yes button.
7.
Tap the Begin Reset button.
A factory reset takes about one minute.
8.
After the device resets, reconnect Wi-Fi devices.
View Alerts
Your mobile hotspot displays alerts to advise you of device status changes.
SIM Not Installed
Ensure that the micro SIM card is installed correctly. See
page 13.
SIM Error — Check SIM
Ensure that you have your network service provider's micro SIM card inserted in the hotspot.
If a problem still exists, contact customer service. The micro SIM card might be damaged and
need replacing.
SIM Locked
To unlock the micro SIM card from the hotspot web page:
1.
Contact Zain customer service for the PIN to unlock the micro SIM card.
Zain Mobile Hotspot
Install the Micro SIM Card
Troubleshooting
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