NETGEAR AirCard 797 User Manual
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NETGEAR AirCard 797 User Manual

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User Manual
AirCard 797 Mobile Hotspot
December 2018
202-11925-01
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134, USA

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Summary of Contents for NETGEAR AirCard 797

  • Page 1 User Manual AirCard 797 Mobile Hotspot NETGEAR, Inc. December 2018 350 E. Plumeria Drive 202-11925-01 San Jose, CA 95134, USA...
  • Page 2 Thank you for purchasing this NETGEAR product. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website.

  • Page 3: Table Of Contents

    Replace a SIM Card................11 Home Screen..................12 Connect to the Internet..............13 Security Credentials................14 NETGEAR Mobile App for Smartphones and Tablets....15 Connect to the Mobile Hotspot With Tethering......15 Customize the Mobile Hotspot Settings..........16 Chapter 2 Use Your Mobile Hotspot View Messages From the Mobile Hotspot Web Page....19 View Messages From the Mobile Hotspot Display......19...
  • Page 4 AirCard 797 Mobile Hotspot Turn Guest Wi-Fi On and Off From the Mobile Hotspot Web Page....................31 Manage Wi-Fi Security...............33 Change Wi-Fi Network Names and Passwords From the Mobile Hotspot Web Page.................33 Change Wi-Fi Encryption Settings..........36 Chapter 3 Manage Security Change the Mobile Hotspot Web Page Login Settings....40 Content Filter Levels................41...
  • Page 5 AirCard 797 Mobile Hotspot Update in Response to an Alert...........67 Update Software From the Mobile Hotspot Web Page....67 Chapter 5 Frequently Asked Questions Questions About Connecting and Disconnecting Devices and Accessing the Internet...............70 What do I do if I can’t connect a device to the mobile hotspot?..................70...
  • Page 6 AirCard 797 Mobile Hotspot Chapter 6 Troubleshooting View Alerts...................79 SIM Not Installed................79 SIM Error — Check SIM..............79 SIM Locked..................79 Temperature-Related Alerts............80 Connection Alerts................80 Reset the Mobile Hotspot..............82 Reset the Mobile Hotspot From the Mobile Hotspot....82 Reset the Mobile Hotspot From the Mobile Hotspot Web Page....................82...

  • Page 7: Chapter 1 Get Started

    • Recharge the Battery • Replace a SIM Card • Home Screen • Connect to the Internet • Security Credentials • NETGEAR Mobile App for Smartphones and Tablets • Connect to the Mobile Hotspot With Tethering • Customize the Mobile Hotspot Settings...

  • Page 8: Meet Your Mobile Hotspot

    Figure 2. Mobile Hotspot Charging Cable Control Your Device Using the Power Button The Power button is used to turn the NETGEAR Mobile Hotspot on or off and to choose which information screen to display on the LCD. Turn mobile hotspot on. Press and hold Power button for 3-4 seconds...

  • Page 9: Sleep Mode

    AirCard 797 Mobile Hotspot Turn mobile hotspot off. Press and hold the Power button for 3-4 seconds Wake up WiFi signal and device screen. Press and release the Power button. Cycle through screens. Press and release the Power button. Sleep Mode If there have been no transmissions or operation of your device, or if the battery has not been charged, your device automatically enters sleep mode to save power.

  • Page 10: Recharge The Battery

    AirCard 797 Mobile Hotspot To set up your mobile hotspot: 1. Insert the battery. 2. Install the back cover. 3. Firmly close the back cover. 4. Press the Power button to power on the mobile hotspot. Recharge the Battery Your battery comes partially charged.

  • Page 11: Replace A Sim Card

    AirCard 797 Mobile Hotspot To recharge your battery: 1. Connect the micro USB charging cable to your mobile hotspot. 2. Connect the other end of the cable to the USB port on your computer or to the USB charger. Replace a SIM Card The mobile hotspot comes with a preinstalled SIM card.

  • Page 12: Home Screen

    AirCard 797 Mobile Hotspot 5. Insert the battery. 6. Install the back cover. Home Screen You can use the home screen icons to view the mobile hotspot’s status, configure Wi-Fi settings, view data usage details, and view system alerts. Get Started...

  • Page 13: Connect To The Internet

    AirCard 797 Mobile Hotspot Network indicator Battery Signal strength Connected devices WiFi details Unviewed messages Figure 3. LCD screen display Table 1. Icons Icons Description This indicates the strength of the mobile broadband network signal. Your 4G LTE wireless device displays one of the following network indicators to let you know which wireless network you are connected to.

  • Page 14: Security Credentials

    AirCard 797 Mobile Hotspot To connect to the Internet: 1. Press and release the Power button to turn on the mobile hotspot. 2. On your laptop or Wi-Fi device, open your Wi-Fi network connection manager. 3. Connect your device to the hotspot with the Wi-Fi name and password.

  • Page 15: Netgear Mobile App For Smartphones And Tablets

    5–31 characters. NETGEAR Mobile App for Smartphones and Tablets Download and use the complimentary NETGEAR Mobile app to view your connection, settings, and data usage from your smartphone or tablet. Search the app store for NETGEAR Mobile. To manage all mobile hotspot settings, visit the mobile hotspot web page at http://attwifmanager/ .

  • Page 16: Customize The Mobile Hotspot Settings

    AirCard 797 Mobile Hotspot To install drivers on computers running Windows: 1. Ensure that the mobile hotspot is powered off. 2. Connect the mobile hotspot to your computer using the USB cable. The mobile hotspot automatically powers on. Note: Make sure that your computer has access to Internet when you first use the tethering feature because your computer might need to access the Internet in order to download the required software driver.
  • Page 17 AirCard 797 Mobile Hotspot The default password is attadmin. The password is case-sensitive. Get Started User Manual...

  • Page 18: Chapter 2 Use Your Mobile Hotspot

    Use Your Mobile Hotspot This chapter explains how to use your mobile hotspot. The chapter covers the following topics: • View Messages From the Mobile Hotspot Web Page • View Messages From the Mobile Hotspot Display • Delete a Message From the Mobile Hotspot Web Page •...

  • Page 19: View Messages From The Mobile Hotspot Web Page

    AirCard 797 Mobile Hotspot View Messages From the Mobile Hotspot Web Page To view messages from the mobile hotspot web page: 1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web browser. 2. Enter http://attwifmanager/ .

  • Page 20: Delete A Message From The Mobile Hotspot Web Page

    AirCard 797 Mobile Hotspot To view messages from the mobile hotspot display: 1. Press the Power button to view the messages. Note: Although you can view messages directly on the mobile hotspot, use the mobile hotspot's web page to delete them.

  • Page 21: Manage Your Broadband Network Connection

    AirCard 797 Mobile Hotspot To view alerts from the mobile hotspot web page: 1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web browser. 2. Enter http://attwifmanager/ . The mobile hotspot web page displays.

  • Page 22: View Mobile Broadband Network Status From The Mobile Hotspot Web Page

    AirCard 797 Mobile Hotspot View Mobile Broadband Network Status From the Mobile Hotspot Web Page To view network status from the mobile hotspot web page: 1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web browser.

  • Page 23: Turn International Roaming On And Off From The Mobile Hotspot Web Page

    AirCard 797 Mobile Hotspot Turn International Roaming On and Off From the Mobile Hotspot Web Page Before you turn on international roaming, make sure that you are aware of any extra charges for data that you might incur. To turn international roaming on and off: 1.

  • Page 24: Connect Using The Wi-Fi Password

    AirCard 797 Mobile Hotspot Connect Using the Wi-Fi Password To connect using the Wi-Fi password: 1. On the Wi-Fi device, view the list of available Wi-Fi networks. 2. Connect to the network that corresponds to your mobile hotspot network as displayed on the LCD screen.
  • Page 25 AirCard 797 Mobile Hotspot 4. Select Wi-Fi > Connect. 5. Click the WPS button for either the main Wi-Fi or guest Wi-Fi network (if available). Use Your Mobile Hotspot User Manual...

  • Page 26: Manage Wi-Fi

    AirCard 797 Mobile Hotspot 6. Click the button for the WPS method that you want to use: • WPS button pairing. If the device that you want to connect includes a WPS key, click the WPS button pairing button and, within two minutes (120 seconds), press the device’s WPS key.

  • Page 27: Turn On Dual-Band Wi-Fi From The Mobile Hotspot Web Page

    AirCard 797 Mobile Hotspot The home page displays. 4. Select Wi-Fi > Options. 5. Select 5GHz Only. The Save and Cancel buttons display at the bottom of the page. 6. Click the Save button. A message displays telling you that to save this change, your device must restart Wi-Fi connections.

  • Page 28: Change Wi-Fi Settings From The Mobile Hotspot Web Page

    AirCard 797 Mobile Hotspot The home page displays. 4. Select Wi-Fi > Options. 5. Select Dual-Band 2.4 & 5 GHz. The Save and Cancel buttons display at the bottom of the page. 6. Click the Save button. A message displays telling you that to save this change, your device must restart Wi-Fi connections.
  • Page 29 AirCard 797 Mobile Hotspot 4. Select Wi-Fi > Options. Use Your Mobile Hotspot User Manual...
  • Page 30 AirCard 797 Mobile Hotspot 5. Click the down arrow next to Wi-Fi options. 6. To change the maximum number of devices that can connect to the Wi-Fi network: a. In the Max Connected Devices menu, select a number. b. Click the arrow buttons to change the numbers in the Main Wi-Fi and Guest Wi-Fi fields.

  • Page 31: Turn Guest Wi-Fi On And Off From The Mobile Hotspot Web Page

    AirCard 797 Mobile Hotspot 10. To allow the Wi-Fi information to be displayed on the mobile hotspot home screen, leave the Wi-Fi Info on Home check box selected. 11. Set the Wi-Fi range. Selecting the Extended radio button expands the range of the mobile hotspot. This setting uses more battery power than the Standard setting.
  • Page 32 AirCard 797 Mobile Hotspot 4. Select Wi-Fi > Connect. Use Your Mobile Hotspot User Manual...

  • Page 33: Manage Wi-Fi Security

    AirCard 797 Mobile Hotspot 5. Click the Guest Wi-Fi Edit button. 6. Click the Guest Wi-Fi button. The Save and Cancel buttons display at the bottom of the page. 7. To set a timer for the guest network, select the length of time in the Guest Timer menu.
  • Page 34 AirCard 797 Mobile Hotspot The procedure to change the main and guest Wi-Fi network names and passwords is the same. The following settings differ: • Main Wi-Fi. For added security, you can prevent the main Wi-Fi network name and password from displaying on the mobile hotspot’s home screen.
  • Page 35 AirCard 797 Mobile Hotspot 4. Select Wi-Fi > Connect. Use Your Mobile Hotspot User Manual...

  • Page 36: Change Wi-Fi Encryption Settings

    AirCard 797 Mobile Hotspot 5. Click the Edit button for the main Wi-Fi or for the guest Wi-Fi network. 6. Change the Wi-Fi Name and Wi-Fi Password fields as desired. 7. To create a new guest password each time you power on the mobile hotspot, select the Generate Passphrase check box.
  • Page 37 AirCard 797 Mobile Hotspot The default password is attadmin. The password is case-sensitive. The home page displays. 4. Select Wi-Fi > Connect. Use Your Mobile Hotspot User Manual...
  • Page 38 AirCard 797 Mobile Hotspot 5. Click the Edit button for the main Wi-Fi or for the guest Wi-Fi network. 6. In the Encryption menu for main Wi-Fi or guest Wi-Fi, select a security option: • WPA2 Personal AES. Strong security supported by newer Wi-Fi devices, the default.

  • Page 39: Chapter 3 Manage Security

    Manage Security For information about Wi-Fi security settings, see Manage Wi-Fi Security on page 33. The chapter covers the following topics: • Change the Mobile Hotspot Web Page Login Settings • Content Filter Levels • View, Block, or Unblock Connected Devices •...

  • Page 40: Change The Mobile Hotspot Web Page Login Settings

    AirCard 797 Mobile Hotspot Change the Mobile Hotspot Web Page Login Settings You can change the host name for the mobile hotspot web page. You can also change the password to access the mobile hotspot web page. To change the login settings for the mobile hotspot web page: 1.

  • Page 41: Content Filter Levels

    AirCard 797 Mobile Hotspot 6. In the Admin login field, change the password used to log in as an administrator. Best practice is to set a more secure password. Enter a maximum of 31 characters. 7. Click the Save button .
  • Page 42 AirCard 797 Mobile Hotspot 6. If you do not have an OpenDNS account, do the following: a. Click the Sign Up link. b. Complete the fields to create your OpenDNS account. c. Click the Sign Up button. 7. If you already have an OpenDNS account, enter the user name and password.

  • Page 43: Block Access To Websites

    AirCard 797 Mobile Hotspot Block Access to Websites You can use website filters to block access to websites that you specify. You can also allow unrestricted access on specific computers and devices. To block access to a website: 1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web browser.

  • Page 44: View, Block, Or Unblock Connected Devices

    AirCard 797 Mobile Hotspot To set up website filters: 1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web browser. 2. Enter http://attwifmanager/ . The mobile hotspot web page displays. 3. Enter the administrator login password.

  • Page 45: View Connected Devices From The Mobile Hotspot Web Page

    AirCard 797 Mobile Hotspot View Connected Devices From the Mobile Hotspot Web Page To view the connected devices from the mobile hotspot web page: 1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web browser.

  • Page 46: Block A Device From The Mobile Hotspot Web Page

    AirCard 797 Mobile Hotspot The Connected Devices section of the page displays a list of devices connected to your network. If you notice a Wi-Fi device that you do not recognize, you can block that device from connecting to your Wi-Fi network.

  • Page 47: View A List Of Blocked Devices From The Mobile Hotspot Web Page

    AirCard 797 Mobile Hotspot The MAC Filter page displays. 5. From the MAC Filter Mode menu, select Black list - Block all in list. The list of blocked devices displays. 6. Click the x button next to the device. The device can access your network.
  • Page 48 AirCard 797 Mobile Hotspot To set up an Internet access schedule from the mobile hotspot web page: 1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web browser. 2. Enter http://attwifmanager/. The mobile hotspot web page displays.

  • Page 49: Activate Sim Security

    AirCard 797 Mobile Hotspot 6. Click the Add Rule button. 7. Enter a name for the rule and select the days and times when you want to allow connections to the mobile hotspot network. 8. Click the Save button. Your settings are saved.

  • Page 50: Enable Port Forwarding

    AirCard 797 Mobile Hotspot The default password is attadmin. The password is case-sensitive. The home page displays. 4. Select Settings > Mobile Broadband > SIM Security. The SIM Security page displays. 5. Click the Activate button. 6. Enter your PIN and click the Save button.

  • Page 51: Enable Port Filtering

    AirCard 797 Mobile Hotspot 4. Select Settings > Router > Port Forwarding. 5. Select the Enable radio button . The page adjusts. 6. Enter the following port forwarding information: • Label. Enter a descriptive name. • IP. Enter the IP address of a connected device.
  • Page 52 AirCard 797 Mobile Hotspot To enable port filtering: 1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web browser. 2. Enter http://attwifmanager/. The mobile hotspot web page displays. 3. Enter the administrator login password.

  • Page 53: Chapter 4 Maintain Your Mobile Hotspot

    Maintain Your Mobile Hotspot The chapter covers the following topics:...

  • Page 54: Extend Battery Life

    AirCard 797 Mobile Hotspot Extend Battery Life The mobile hotspot, by default, is configured to optimize battery life. The following factors affect battery life: • Screen brightness. • Standby time. • Data throughput. • Mobile broadband signal strength (the better the signal, the longer the battery life).

  • Page 55: Adjust Display Settings To Increase Battery Life

    AirCard 797 Mobile Hotspot Adjust Display Settings to Increase Battery Life Dim the screen to reduce the LCD screen’s brightness level. Set the screen time-out to a shorter period to reduce the amount of time the mobile hotspot waits without the LCD screen being touched before the screen turns blank.

  • Page 56: Back Up And Restore Mobile Hotspot Settings

    AirCard 797 Mobile Hotspot The home page displays. 4. Select Settings > About. Back Up and Restore Mobile Hotspot Settings You can back up and restore mobile hotspot settings. Backing up and restoring are useful if you use more than one device and you want the same settings on all of your devices.

  • Page 57: Back Up Mobile Hotspot Settings Using The Web Page

    AirCard 797 Mobile Hotspot Back Up Mobile Hotspot Settings Using the Web Page To back up mobile hotspot settings using the web page: 1. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web browser.

  • Page 58: Restore Mobile Hotspot Settings Using The Lcd Display

    AirCard 797 Mobile Hotspot 3. Enter the administrator login password. The default password is attadmin. The password is case-sensitive. The home page displays. 4. Select Settings > General > Software and Reset. 5. Click the Choose File button. 6. Navigate to the location where the export.cfg file is stored and select it.

  • Page 59: Configure Mobile Broadband

    AirCard 797 Mobile Hotspot Configure Mobile Broadband You can configure mobile broadband settings to view WAN details such as the active network, connection status, and signal strength. You can also adjust these settings to establish which users and applications can access your network.

  • Page 60: Enable Vpn Pass-Through

    AirCard 797 Mobile Hotspot 4. Select Settings > Router > Basic. 5. In the LAN section, select the IP Passthrough Mode Enabled radio button. 6. Click the Save button. Enable VPN Pass-Through To connect to a corporate network using VPN, you must first enable VPN connections (pass-through).

  • Page 61: Configure Apn Details

    AirCard 797 Mobile Hotspot 4. Select Settings > Router > Basic. 5. In the LAN section, select the VPN Passthrough On radio button. 6. Click the Save button. Your settings are saved. Configure APN Details Your mobile hotspot comes preconfigured with the access point name (APN) for your network service provider.
  • Page 62 AirCard 797 Mobile Hotspot The home page displays. 4. Select Settings > Mobile Broadband > APN. The APN screen displays. 5. Click the Add button. 6. Enter the name and password, if they are required for the network. 7. Select the network authentication mode: •...

  • Page 63: Select An Apn To Use

    AirCard 797 Mobile Hotspot Note: PDP roaming protocol is the IP protocol used while you are roaming (for example when you are traveling and the roaming network does not support IPv6). 10. Click the Save button. The entry is added to the table.

  • Page 64: Enable Dmz

    AirCard 797 Mobile Hotspot 4. Select Settings > Mobile Broadband > APN. 5. Click the Deletebutton. The APN is removed. Enable DMZ In a demilitarized zone (DMZ) network configuration, a computer runs outside the firewall in the DMZ. This computer intercepts incoming Internet traffic, providing an extra layer of protection for the rest of the network, and sending all incoming data to a particular IP address.

  • Page 65: Set Lan Options

    AirCard 797 Mobile Hotspot 5. Scroll down to display the DMZ section. 6. Select the DMZ Enabled On radio button. 7. In the DMZ Address field, enter the IP address of the computer to which you want all data sent.

  • Page 66: Update Mobile Hotspot Software And Firmware

    AirCard 797 Mobile Hotspot 4. Select Settings > Router > Basic. 5. In the LAN section, enter the appropriate details. If the DHCP server is enabled, it automatically assigns an IP address to each device on the network and manages its configuration information.

  • Page 67: Update In Response To An Alert

    AirCard 797 Mobile Hotspot Update in Response to an Alert To update the mobile hotspot software or firmware in response to an alert: 1. To wake the device, press the Power button. The home screen displays. 2. Press the Power button again.
  • Page 68 AirCard 797 Mobile Hotspot 4. Select Settings > General > Software and Reset. 5. If the Check for update button displays, click it to see if a new update is available. 6. If an update is available, click the Start Download button.

  • Page 69: Chapter 5 Frequently Asked Questions

    Frequently Asked Questions This chapter provides answers to possible questions about your mobile hotspot: • Questions About Connecting and Disconnecting Devices and Accessing the Internet • Questions About the Mobile Hotspot Web Page • General Questions...

  • Page 70: Questions About Connecting And Disconnecting Devices And Accessing The Internet

    AirCard 797 Mobile Hotspot Questions About Connecting and Disconnecting Devices and Accessing the Internet Review these topics for answers to questions about connecting and disconnecting devices and accessing the Internet. What do I do if I can’t connect a device to the mobile...

  • Page 71: How Do I Disconnect From The Mobile Broadband Network

    AirCard 797 Mobile Hotspot How do I disconnect from the mobile broadband network? Turning off domestic data and international roaming disconnects your mobile hotspot from the mobile broadband network. For more information, see Turn Domestic Data On and Off From the Mobile Hotspot Web Page on page 22.

  • Page 72: Why Can't My Device Access The Mobile Hotspot Web

    AirCard 797 Mobile Hotspot Why can’t my device access the mobile hotspot web page when connected to a VPN? If you are using your mobile hotspot while connected to a VPN, you might not be able to access the mobile hotspot web page using http://attwifmanager/.

  • Page 73: Questions About The Mobile Hotspot Web Page

    AirCard 797 Mobile Hotspot 4. Select Settings > Mobile Broadband > APN. 5. Review ISP settings. Questions About the Mobile Hotspot Web Page Review these topics for answers to questions about the mobile hotspot web page. How do I go back to the mobile hotspot web page? To view the mobile hotspot web page: 1.

  • Page 74: General Questions

    AirCard 797 Mobile Hotspot General Questions Review these topics for answers to general questions about the mobile hotspot. Why isn’t my battery charging? If you are in a low-coverage area, are transferring a lot of data, or left the mobile hotspot in a hot location, the internal temperature of the mobile hotspot can rise above 45°C.

  • Page 75: The Lcd Screen Is Not Lit. How Do I Know If The Mobile Hotspot Is Still Powered On

    AirCard 797 Mobile Hotspot The LCD screen is not lit. How do I know if the mobile hotspot is still powered on? The LCD screen dims to save energy. The LED continues to blink slowly to indicate that the mobile hotspot is still powered on. To wake the mobile hotspot, press and quickly release the Power button.

  • Page 76: Find The Ip Address On Devices Running Other Operating Systems

    AirCard 797 Mobile Hotspot Find the IP address on devices running other operating systems To find the IP address on devices running other operating systems: Refer to the user documentation for your operating system or computer. How do I find a device’s MAC address? You must know the MAC address for a device when you are doing the following: •...

  • Page 77: Find The Mac Address On A Mac Os X Device

    AirCard 797 Mobile Hotspot It appears as a series of numbers and letters. This is the MAC address of your wireless adapter. Find the MAC address on a Mac OS X device To find the MAC address on a Mac OS X device: 1.

  • Page 78: Chapter 6 Troubleshooting

    Troubleshooting This chapter provides suggestions for troubleshooting problems that might arise when you are using your mobile hotspot. The chapter covers the following topics: • View Alerts • Reset the Mobile Hotspot...

  • Page 79: View Alerts

    AirCard 797 Mobile Hotspot View Alerts Your mobile hotspot displays alerts to advise you of device status changes. See View Messages From the Mobile Hotspot Web Page on page 19. SIM Not Installed Ensure that the micro SIM card is installed correctly. The mobile hotspot comes with a preinstalled SIM.

  • Page 80: Temperature-Related Alerts

    AirCard 797 Mobile Hotspot Temperature-Related Alerts The mobile hotspot is designed to work over a wide temperature range. (For more information, see Environmental Specifications on page 87.) The mobile hotspot shuts down automatically if it goes out of the supported temperature range.
  • Page 81 AirCard 797 Mobile Hotspot Table 2. Connection alerts (Continued) Semantic error in the TFT operation Syntactical error in the TFT operation Unknown PDP context PDP context without TFT already activated Semantic errors in packet filters Syntactical errors in packet filters...

  • Page 82: Reset The Mobile Hotspot

    AirCard 797 Mobile Hotspot Table 2. Connection alerts (Continued) PDP Duplicate UE RAT Change Reset the Mobile Hotspot You can reset the mobile hotspot to the factory settings. This is useful if you forgot your attadmin login password for the mobile hotspot web page.
  • Page 83 AirCard 797 Mobile Hotspot 3. Enter the administrator login password. The default password is attadmin. The password is case-sensitive. The home page displays. 4. Select Settings > General > Software and Reset. 5. Click the Reset button. A message displays telling you that devices currently connected will lose Internet access.

  • Page 84: Appendix A Specifications

    Specifications This appendix covers the following topics: • Battery Specifications • Display Specifications • Environmental Specifications • Mechanical Specifications • Mobile Band Specifications • Package Contents • Port Specifications • Security Specifications • WiFi Specifications...

  • Page 85: Battery Specifications

    AirCard 797 Mobile Hotspot Battery Specifications Battery specifications: • Removable Li-ion battery • Up to 11 hours of continuous usage Note: 11+ hour battery life is achieved by the following heaviest case: stream YouTube for 1 hour, followed by 30 minutes of idle time, and then repeat for over 11 hours.

  • Page 86: Display Specifications

    AirCard 797 Mobile Hotspot Display Specifications The mobile router includes an 1.77 in. LCD display. Specifications User Manual...

  • Page 87: Environmental Specifications

    AirCard 797 Mobile Hotspot Environmental Specifications Table 3. Recommended operating and storage temperatures Environment Temperature Operating temperature 0°C to 35°C (32 F to 95°F) Storage temperature –10°C to +60°C (14°F to 140°F) Mechanical Specifications Table 4. Physical dimensions Parameter Dimension Weight 78 g (2.75 oz) without...

  • Page 88: Port Specifications

    AirCard 797 Mobile Hotspot Package Contents Your mobile router package includes the following: • AT&T Unite Express 2 (AirCard 797S Mobile Hotspot) • Pre-installed SIM card • Removable lithium ion battery • AC charger • USB cable • Quick Start Guide Port Specifications The mobile router provides one micro-USB 2.0 port.
  • Page 89 AirCard 797 Mobile Hotspot • Multiple SSID/Guest WiFi Support with optional timer • WPS (WiFi Protected Setup) Specifications User Manual...

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