NETGEAR Telstra Wi-Fi 4G Advanced II AirCard 790S User Manual
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NETGEAR Telstra Wi-Fi 4G Advanced II AirCard 790S User Manual

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Telstra Wi-Fi 4G Advanced II 
AirCard 790S

User Manual

September 2014
202-11433-01
350 East Plumeria Drive
San Jose, CA 95134
USA

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Summary of Contents for NETGEAR Telstra Wi-Fi 4G Advanced II AirCard 790S

  • Page 1: User Manual

    Telstra Wi-Fi 4G Advanced II  AirCard 790S User Manual September 2014 202-11433-01 350 East Plumeria Drive San Jose, CA 95134...
  • Page 2 See the regulatory compliance document before connecting the power supply. Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice....

  • Page 3: Table Of Contents

    Tethered Mode ........... 16 NETGEAR AirCard App for Smartphones and Tablets ....17 Hotspot Web Page .
  • Page 4 Telstra Wi-Fi 4G Advanced II Enable Airplane Mode ..........62 Manage Hotspot Security .
  • Page 5 Telstra Wi-Fi 4G Advanced II The No Signal icon displays on either the touchscreen or the hotspot  web page ............101 Your device cannot access the hotspot web page when connected to ...

  • Page 6: Get Started

    Note: Firmware updates with new features and bug fixes are available at downloadcenter.netgear.com. Some products regularly check the site and download new firmware, or you can check for and download new firmware manually. If the features or behavior of your product do not match what is described in this manual, you might need to update your firmware.

  • Page 7: Know Your Device

    You can manage your device and change settings using the following features: • The device’s touchscreen. See Touchscreen on page 8. • The hotspot web page. See Hotspot Web Page on page 17. • A mobile app. See NETGEAR AirCard App for Smartphones and Tablets on page 17. Get Started...

  • Page 8: Power Key

    Telstra Wi-Fi 4G Advanced II Power Key Use the Power key to wake the hotspot and to power the device on and off. Table 1. Power key usage Desired Result Action Turn on hotspot. Press and hold the Power key for three seconds. Turn off hotspot.

  • Page 9: Touchscreen Elements

    Telstra Wi-Fi 4G Advanced II Touchscreen Elements You can use the touchscreen icons and other screen elements to view the hotspot’s status, configure Wi-Fi band settings, view data usage details, and view system alerts and carrier messages. Traffic Network name Signal strength Battery icon Wi-Fi network...

  • Page 10: Accessories

    Telstra Wi-Fi 4G Advanced II Table 3. Touchscreen icons (continued) Icon Indicates Traffic. Arrows show the cellular Internet traffic status: • Gray outline. The hotspot is connected. • Solid white outline. The hotspot is sending or receiving information. • None. The hotspot is not connected. Network name The name of the network carrier.

  • Page 11: Power Sources

    You can purchase the following accessories separately: • Charging cradle • Extended battery For more information, visit www.netgear.com/telstraaccessories. Power Sources Your hotspot can receive power from any of the following sources: • Rechargeable battery included with the hotspot For more information, see Install the Battery on page 14.

  • Page 12: Set Up And Connect To The Internet

    Telstra Wi-Fi 4G Advanced II Note: You cannot charge the hotspot while it is boosting another device.  To start the jump-boost of another device from the touchscreen: Plug the jump-boost cable into your hotspot. Plug the device you want to charge into the other end of the jump-boost cable. On the Home screen, a pop-up window appears with boost options.

  • Page 13: Install The Micro Sim Card

    Telstra Wi-Fi 4G Advanced II Install the Micro SIM Card  To insert the SIM card: Remove the hotspot back cover by lifting at the notch on either corner of the device. If present, remove the battery. Insert the micro SIM card. Micro SIM card Insert the battery as shown.

  • Page 14: Install The Battery

    Telstra Wi-Fi 4G Advanced II Install the Battery  To install the battery: Remove the hotspot back cover by lifting at the notch on either corner of the device. Make sure that the micro SIM card is already installed. For more information, see Install the Micro SIM Card on page 13.

  • Page 15: Connect To The Internet

    Telstra Wi-Fi 4G Advanced II Note: The battery comes partially charged and ready to use. When the battery needs recharging, follow the instructions in Recharge the Battery on page 59. Connect to the Internet Your computer and other devices can connect to the hotspot wirelessly. You can also connect to the Internet with the hotspot tethered to a computer with the USB cable.

  • Page 16: Additional Information

    Telstra Wi-Fi 4G Advanced II Additional Information The following topics are covered in this section: • Tethered Mode on page 16 • NETGEAR AirCard App for Smartphones and Tablets on page 17 • Hotspot Web Page on page 17 • Security Credentials on page 18 •...

  • Page 17: Netgear Aircard App For Smartphones And Tablets

    NETGEAR AirCard App for Smartphones and Tablets Download and use the complimentary NETGEAR AirCard app to view your connection, settings, and data usage from your smartphone or tablet. Search the app store for NETGEAR AirCard.

  • Page 18: Security Credentials

    Telstra Wi-Fi 4G Advanced II Log in as an administrator to change settings and view detailed information. (The default administrator login password is admin.)  To log in as an administrator: From a computer or wireless device that is connected to your network, launch an Internet browser.

  • Page 19: External Antennas

    Telstra Wi-Fi 4G Advanced II You can change these passwords on the hotspot web page (http://m.home http://192.168.1.1). For more information, see Manage Hotspot Security on page 64 and Change Hotspot Web Page Login Settings on page 68. External Antennas Using an external antenna might be recommended in areas of lower coverage to improve your device performance.

  • Page 20: Chapter 2 Use Your Mobile Hotspot

    Use Your Mobile Hotspot This chapter explains how to use your hotspot. The chapter covers the following topics: • View Data Usage • Manage Wi-Fi • Set Mobile Broadband Options • View Messages • Extend Battery Life • Manage Hotspot Security •...

  • Page 21: View Data Usage

    Telstra Wi-Fi 4G Advanced II View Data Usage You can view an estimate of your data usage on the hotspot web page and on the hotspot touchscreen. The plan data counter resets automatically when the next billing cycle starts, and the session data counter resets automatically for each session.

  • Page 22: Manage Wi-Fi

    Telstra Wi-Fi 4G Advanced II The hotspot web page displays the data usage for the current billing cycle and for the current broadband session. Manage Wi-Fi Advanced users can set up the Wi-Fi radio of the hotspot to meet their Wi-Fi needs by customizing settings on the hotspot web page.

  • Page 23: Specify The Wi-Fi Settings

    Telstra Wi-Fi 4G Advanced II Specify the Wi-Fi Settings From the touchscreen, you can specify a number of Wi-Fi settings. For more detailed profile selections, visit the hotspot web page (http://m.home or http://192.168.1.1). You can establish any one of the following types of networks: •...
  • Page 24 Telstra Wi-Fi 4G Advanced II The Wi-Fi Options screen displays. To disable the Wi-Fi signal in a restricted area, tap the > button next to Wi-Fi Signal. Slide the ON button to the OFF position. Your setting is saved. To set the Wi-Fi range, tap the > button next to Wi-Fi Range. Tap the radio button for the selection that you want.
  • Page 25 Telstra Wi-Fi 4G Advanced II To power down the Wi-Fi radio after a set period of inactivity, tap the > button next to Wi-Fi Standby. Tap the radio button for the selection that you want. Your setting is saved. Use the hotspot web page to set up a profile that is more detailed than the basic profiles offered on the touchscreen screen.
  • Page 26 Telstra Wi-Fi 4G Advanced II Select Wi-Fi > Options. In the Wi-Fi Profiles list, select a predefined profile or select Custom Setup to choose your own options. Use Your Mobile Hotspot...
  • Page 27 Telstra Wi-Fi 4G Advanced II The Wi-Fi Options screen that displays depends on the Wi-Fi profile that is selected. To modify the displayed profile (even if you selected a predefined profile), use the following options: • Secondary Wi-Fi. Select the Enable secondary Wi-Fi network check box to use a secondary Wi-Fi network.

  • Page 28: Connect To Wi-Fi From Wireless Device

    Telstra Wi-Fi 4G Advanced II Connect to Wi-Fi from Wireless Device You can connect up to 15 wireless devices (such as smartphones, laptops, tablets, digital cameras, printers, gaming consoles, and digital picture frames) to your hotspot network. For information about setting connections for main Wi-Fi and guest Wi-Fi networks, see Set the Maximum Number of Connected Devices on page 35.
  • Page 29 Telstra Wi-Fi 4G Advanced II Tap the Wi-Fi button. Tap the WPS button. Tap the Pair with Main Wi-Fi button. Within two minutes, press the WPS key on the wireless device you want to connect. Your mobile hotspot and the wireless device communicate and establish the connection. ...

  • Page 30: Enable Guest Wi-Fi

    Telstra Wi-Fi 4G Advanced II Select Wi-Fi > Connect. Click the WPS button for either the main Wi-Fi or secondary Wi-Fi network (if available). Choose the WPS method you want to use: • WPS button pairing. If the device you want to connect has a WPS key, click the WPS button pairing button and, within two minutes (120 seconds), press the device’s WPS key.
  • Page 31 Telstra Wi-Fi 4G Advanced II Tap the Home ( ) button. Tap the Wi-Fi button. Tap the Guest Wi-Fi button. Slide the OFF button to the ON position. Guest Wi-Fi is enabled. Use Your Mobile Hotspot...
  • Page 32 Telstra Wi-Fi 4G Advanced II  To enable guest Wi-Fi from the hotspot web page: From a computer or wireless device that is connected to your network, launch an Internet browser. Enter http://m.home or http://192.168.1.1. A login screen displays. Enter the administrator login password. The default password is admin.

  • Page 33: Enable Dual-Band Wi-Fi

    Telstra Wi-Fi 4G Advanced II Enable Dual-Band Wi-Fi When all of your devices support 5 GHz Wi-Fi, use dual-band Wi-Fi for faster downloads. Dual-band Wi-Fi uses more power.  To enable dual-band Wi-Fi from the touchscreen: To wake up the device, press the Power key. Tap the Home ( ) button.
  • Page 34 Telstra Wi-Fi 4G Advanced II Enter the administrator login password. The default password is admin. The password is case-sensitive. The Home screen displays. Select Wi-Fi > Options. The Wi-Fi Options screen displays. In the Wi-Fi Profiles list, select Dual-Band Wi-Fi. Under Frequency, select the 5 GHz radio button.

  • Page 35: Set The Maximum Number Of Connected Devices

    Telstra Wi-Fi 4G Advanced II Set the Maximum Number of Connected Devices You can connect up to 15 wireless devices to the hotspot. These connections are shared between the hotspot’s main and secondary Wi-Fi networks.  To set the number of devices that can connect to each Wi-Fi network from the touchscreen: To wake up the device, press the Power key.
  • Page 36 Telstra Wi-Fi 4G Advanced II The Max Wi-Fi Devices screen displays. Slide the button to specify how you want the Wi-Fi devices to be shared between each Wi-Fi network. Tap the Submit button. Your setting is saved.  To set the number of devices that can connect to each Wi-Fi network from the hotspot web page: From a computer or wireless device that is connected to your network, launch an Internet browser.

  • Page 37: View Or Block Connected Users

    Telstra Wi-Fi 4G Advanced II The Wi-Fi Options screen displays. Scroll down to the bottom of the screen. From the Max Wi-Fi list, select the number of devices that are allowed to access your hotspot. Click the < button or the > button to adjust the number of connections available on each of the Wi-Fi networks (main and secondary).
  • Page 38 Telstra Wi-Fi 4G Advanced II Tap the Home ( ) button. Tap the Wi-Fi button. Tap the Devices button.  To view the connected devices from the hotspot web page: From a computer or wireless device that is connected to your network, launch an Internet browser.
  • Page 39 Telstra Wi-Fi 4G Advanced II A list of devices connected to the main Wi-Fi and guest Wi-Fi networks displays on the home screen. If you notice a Wi-Fi device that you do not recognize, you can block that device from connecting to your Wi-Fi network.
  • Page 40 Telstra Wi-Fi 4G Advanced II Tap the Wi-Fi button. Tap the Devices button. Tap the device that you want to block. Tap the Block Device button. Tap the Continue Block button. The device is blocked from your network. Use Your Mobile Hotspot...
  • Page 41 Telstra Wi-Fi 4G Advanced II  To block a device from the hotspot web page: From a computer or wireless device that is connected to your network, launch an Internet browser. Enter http://m.home or http://192.168.1.1. A login screen displays. Enter the administrator login password. The default password is admin.
  • Page 42 Telstra Wi-Fi 4G Advanced II Tap the Devices button. Tap the Blocked List button. Note: Devices display when Blocked List feature is set to ON.  To view a list of blocked devices from the hotspot web page: From a computer or wireless device that is connected to your network, launch an Internet browser.
  • Page 43 Telstra Wi-Fi 4G Advanced II Select Wi-Fi > Mac Filter. From the MAC Filter Mode list, select Black list - Block all in list. The list of blocked displays.  To unblock a device from the touchscreen: To wake up the device, press the Power key. Tap the Home ( ) button.
  • Page 44 Telstra Wi-Fi 4G Advanced II Tap the Devices button. Tap the Blocked List button. Note: Devices display when Blocked List feature is set to ON. Tap the device that you want to unblock. Tap the Unblock button. The device has access to your network. ...

  • Page 45: Set Mobile Broadband Options

    Telstra Wi-Fi 4G Advanced II A list of devices connected to the main Wi-Fi and guest Wi-Fi networks displays in the right column of the screen. Select Wi-Fi > Mac Filter. From the MAC Filter Mode list, select Black list - Block all in list. The list of blocked displays.
  • Page 46 Telstra Wi-Fi 4G Advanced II Tap the Settings button. Tap the Network button. To set the network mode, tap the Network Mode > button. Tap the radio button for the selection that you want. Your setting is saved. Tap x to close the confirmation message window. To set the auto connection method, tap the Auto Connect >...
  • Page 47 Telstra Wi-Fi 4G Advanced II Your setting is saved. Tap x to close the confirmation message window. Tap the Home ( ) button. The Home screen displays.  To set auto connect options from the hotspot web page: From a computer or wireless device that is connected to your network, launch an Internet browser.

  • Page 48: View Messages

    Telstra Wi-Fi 4G Advanced II Note: If SIM PIN security is enabled, you must enter the SIM PIN before the hotspot can establish a connection. See Enable SIM Security page 80. The Submit button displays after you change any of the displayed preferences. Click the Submit button.
  • Page 49 Telstra Wi-Fi 4G Advanced II A login screen displays. Enter the administrator login password. The default password is admin. The password is case-sensitive. The Home screen displays. Select Messages. A list of messages displays, showing the first portion of the text. Click a message to read the full text.

  • Page 50: View Alerts

    Telstra Wi-Fi 4G Advanced II  To delete a message from the hotspot web page: From a computer or wireless device that is connected to your network, launch an Internet browser. Enter http://m.home or http://192.168.1.1. A login screen displays. Enter the administrator login password. The default password is admin.
  • Page 51 Telstra Wi-Fi 4G Advanced II Note: Alerts remain as long as the issues that cause them are active. When the issues are resolved, the alerts are removed automatically.  To view alerts from the hotspot web page: From a computer or wireless device that is connected to your network, launch an Internet browser.

  • Page 52: Extend Battery Life

    Telstra Wi-Fi 4G Advanced II Extend Battery Life The mobile hotspot, by default, is configured to optimize battery life. The following factors affect battery life: • Standby time. • Data throughput. • Mobile broadband signal strength (the better the signal, the longer the battery life). •...
  • Page 53 Telstra Wi-Fi 4G Advanced II Tap the Home ( ) button. Tap the Wi-Fi button. Tap the Options button. To disable the Wi-Fi signal when you are on a USB tether, tap the Wi-Fi Signal > button. Slide the ON button to the OFF position. Your setting is saved.
  • Page 54 Telstra Wi-Fi 4G Advanced II To set the Wi-Fi range, tap the Wi-Fi Range > button. Tap the radio button for the selection that you want. Your setting is saved. Tap the x button. The WiFi Options screen displays. To power down the Wi-Fi radio after a set period of inactivity, tap the Wi-Fi Standby > button. Tap the radio button for the selection that you want.
  • Page 55 Telstra Wi-Fi 4G Advanced II Scroll to the bottom of the screen. Adjust any of these settings in the Wi-Fi Options supported section: Wi-Fi Range: Short range has the smallest coverage; however, battery life is longer. Medium range provides moderate coverage and battery life. Long range enables you to have connected Wi-Fi devices farther from your mobile hotspot and still connect to your Wi-Fi network, but battery life is shorter.

  • Page 56: Adjust Display Settings To Increase Battery Life

    Telstra Wi-Fi 4G Advanced II Select Settings > General > Device. From the Wi-Fi Standby list, select a shorter time period. The shorter the time, the longer the battery life. The Submit button displays after you make a selection. Click the Submit button. Adjust Display Settings to Increase Battery Life Dim the screen to reduce the touchscreen’s brightness level.
  • Page 57 Telstra Wi-Fi 4G Advanced II Tap the Home ( ) button. Tap the Settings button. Tap the Display button. Tap the Display Brightness > button. Slide the button to select the display brightness that you want. Your setting is saved. Use Your Mobile Hotspot...
  • Page 58 Telstra Wi-Fi 4G Advanced II Tap the Back ( ) button. Tap the Display Timeout > button. Tap the radio button for the selection that you want. Your setting is saved.  To adjust display settings to increase battery life from the hotspot web page: From a computer or wireless device that is connected to your network, launch an Internet browser.

  • Page 59: Recharge The Battery

    Telstra Wi-Fi 4G Advanced II Select Settings > General > Device. Adjust any of these settings: • Display Brightness . Select the Dimradio button. • Timeout on AC, Timeout on USB . From the lists, select shorter time periods. The Submit button displays after you make a selection. Click the Submit button.
  • Page 60 Telstra Wi-Fi 4G Advanced II  To recharge the battery from a wall socket: Attach one end of the micro USB cable to the connector on the right on the mobile hotspot and attach the other end to the wall charger (included). Plug the wall charger into a wall socket.

  • Page 61: Usb Tethering

    Telstra Wi-Fi 4G Advanced II Note: The touchscreen goes into sleep mode after a set time to extend battery life. To wake up the touchscreen, press and quickly release the Power key. USB Tethering Use USB tethering to connect to the Internet from supported computers with a USB cable and charge the hotspot battery at the same time.

  • Page 62: Enable Airplane Mode

    Telstra Wi-Fi 4G Advanced II Tap the Settings button. Tap the USB Tethering button. Slide the OFF button to the ON position. USB tethering is enabled. Enable Airplane Mode Turn on airplane mode if you want to use jump-boost while on an airplane or in areas where Wi-Fi is restricted.
  • Page 63 Telstra Wi-Fi 4G Advanced II Tap the Settings button. Tap the Airplane Mode button. Slide the OFF button to the ON position. Airplane mode is enabled.  To enable airplane mode from the hotspot web page: From a computer or wireless device that is connected to your network, launch an Internet browser.

  • Page 64: Manage Hotspot Security

    Telstra Wi-Fi 4G Advanced II Click the Jump-boost button. Click the Enable Airplane Mode button. Airplane mode is enabled. Manage Hotspot Security The following topics are covered in this section: • Change Network Names and Passwords on page 65 • Change Hotspot Web Page Login Settings on page 68 •...

  • Page 65: Change Network Names And Passwords

    Telstra Wi-Fi 4G Advanced II Note: When you change the Wi-Fi settings, the hotspot resets. Any devices connected to the hotspot are disconnected when the hotspot resets. Change Network Names and Passwords The main and guest Wi-Fi network names identify your Wi-Fi networks and are visible to other Wi-Fi-enabled devices.
  • Page 66 Telstra Wi-Fi 4G Advanced II To change the network name and password of the main Wi-Fi, tap the Main Wi-Fi button. To change the network name and password of the guest Wi-Fi, tap the Guest Wi-Fi button. To change the Wi-Fi name, tap the Edit button that is next to Wi-Fi name. A warning message displays.
  • Page 67 Telstra Wi-Fi 4G Advanced II For guest Wi-Fi, to change the password each time you enable guest Wi-Fi, select the New password each session check box. When this option is selected, the password entered in step 12 remains only for the current session.

  • Page 68: Change Hotspot Web Page Login Settings

    Telstra Wi-Fi 4G Advanced II The Wi-Fi Options screen that displays depends on the Wi-Fi profile that is selected. In the Main Wi-Fi and Secondary Wi-Fi sections, change the Wi-Fi Name and Wi-Fi Password fields as desired. To create a new guest password each time you power on the hotspot, select the Generate a new password each time I turn on the Guest Wi-Fi check box.
  • Page 69 Telstra Wi-Fi 4G Advanced II The default password is admin. The password is case-sensitive. The Home screen displays. Select Settings > General > Device. (Optional) In the Host Name field, change the host name used to access the hotspot web page.

  • Page 70: Change Device Encryption Security Settings

    Telstra Wi-Fi 4G Advanced II Change Device Encryption Security Settings  To change the type of security used for main and secondary or guest Wi-Fi: From a computer or wireless device that is connected to your network, launch an Internet browser. Enter http://m.home or http://192.168.1.1.

  • Page 71: View Details About Your Mobile Hotspot

    Telstra Wi-Fi 4G Advanced II The Submit button displays after you make a selection. Click the Submit button. Reconnect your Wi-Fi devices, if necessary, using the new Wi-Fi credentials. Connect to the Internet on page 15. View Details About Your Mobile Hotspot You can view details about your device such as the model number, software version, and IMEI (International Mobile Station Equipment Identity).
  • Page 72 Telstra Wi-Fi 4G Advanced II Tap the Device Information > button.  To view details about your device from the hotspot web page: From a computer or wireless device that is connected to your network, launch an Internet browser. Enter http://m.home or http://192.168.1.1. A login screen displays.

  • Page 73: Update Mobile Hotspot Software And Firmware

    Telstra Wi-Fi 4G Advanced II Click the About link. Update Mobile Hotspot Software and Firmware The hotspot checks automatically for new software or firmware updates once a week. If an update becomes available, the hotspot displays an alert. Open the alert and click the Download button.
  • Page 74 Telstra Wi-Fi 4G Advanced II Tap the Home ( ) button. Tap the Settings button. Tap the More button. Tap the Software Updates > button.. Tap the Check for updates now button. If an update is available, tap the Start Download button. The update downloads.
  • Page 75 Telstra Wi-Fi 4G Advanced II Tap the Update now button to install the update.  To update software from the hotspot web page: From a computer or wireless device that is connected to your network, launch an Internet browser. Enter http://m.home or http://192.168.1.1. A login screen displays.

  • Page 76: Chapter 3 Advanced Settings

    Advanced Settings This chapter provides information about how to configure various aspects of the hotspot such as Wi-Fi settings, WAN settings, router settings. The chapter covers the following topics: • Back Up and Restore Hotspot Settings • Manage Wi-Fi Network Options •...

  • Page 77: Back Up And Restore Hotspot Settings

    Telstra Wi-Fi 4G Advanced II Back Up and Restore Hotspot Settings You can back up and restore hotspot settings. Backing up and restoring is useful if you use more than one device and you want the same settings on all of your devices. You can also save your settings before resetting to factory defaults or changing the settings.

  • Page 78: Manage Wi-Fi Network Options

    Telstra Wi-Fi 4G Advanced II The default password is admin. The password is case-sensitive. The Home screen displays. Select Settings > General > Software and Reset. In the Restore Settings section, click the Browse button. Navigate to the location where the export.cfg file is stored. By default, hotspot setting files are saved to your Downloads folder.
  • Page 79 Telstra Wi-Fi 4G Advanced II Enter the administrator login password. The default password is admin. The password is case-sensitive. The Home screen displays. Select Wi-Fi > Options. Set the Wi-Fi options: • Channel. The Wi-Fi channel being used. Best practice is to set the channel to Auto. The hotspot chooses the channel that provides the least interference.

  • Page 80: Enable Sim Security

    Telstra Wi-Fi 4G Advanced II • Broadcast Network Name. If you select the Show radio button, your Wi-Fi network name (SSID) is broadcast to everyone nearby. Select the Hide radio button if you do not want it broadcast. The Submit button displays after you make a selection. Click the Submit button.

  • Page 81: Configure Mobile Broadband

    Telstra Wi-Fi 4G Advanced II Configure Mobile Broadband You can configure mobile broadband settings to view WAN details such as the active network, connection status, signal strength. You can also adjust these settings to establish which users and applications can access your network. View WAN Information ...

  • Page 82: Enable Port Forwarding

    Telstra Wi-Fi 4G Advanced II Enable Port Forwarding If your computer is hosting a server, you can enable port forwarding so that other users can access the server.  To enable port forwarding: From a computer or wireless device that is connected to your network, launch an Internet browser.

  • Page 83: Enable Port Filtering

    Telstra Wi-Fi 4G Advanced II Your settings are saved. Enable Port Filtering You can select which applications (for example, HTTP, FTP, email servers) can access the Internet. Used with other security measures such as a firewall, port filtering can enhance network security.

  • Page 84: Enable Ip Passthrough Mode

    Telstra Wi-Fi 4G Advanced II Enable IP Passthrough Mode To turn off the hotspot router functionality and assign the network IP address directly to the attached device, enable IP passthrough. If you make this change, the attached device restarts using a different driver configuration. WARNING: If you enable this feature, Wi-Fi is disabled and you must use a USB cable to tether the device.

  • Page 85: Enable Vpn Passthrough

    Telstra Wi-Fi 4G Advanced II Select Settings > Router > Basic. In the LAN section, select the Enabled radio button next to IP Passthrough Mode. Click the Submit button. Enable VPN PassThrough To connect to a corporate network using VPN, you must first enable VPN connections (passthrough).

  • Page 86: Configure Apn Details

    Telstra Wi-Fi 4G Advanced II Select Settings > Router > Basic. In the LAN section, select the On radio button next to VPN Passthrough. The Submit button displays after you make a selection. Click the Submit button. Configure APN Details Your mobile hotspot comes preconfigured with the access point name (APN) for your network service provider.
  • Page 87 Telstra Wi-Fi 4G Advanced II Select Settings > Network > APN. In the blank row, enter the name of the network service provider and the APN that you obtained from it. Enter the user name and password, if they are required for the wireless network. Select the network authentication mode: •...

  • Page 88: Enable Dmz

    Telstra Wi-Fi 4G Advanced II A login screen displays. Enter the administrator login password. The default password is admin. The password is case-sensitive. The Home screen displays. Select Settings > Network > APN. Select the Active radio button next to the APN entry to be used. The APN is selected.
  • Page 89 Telstra Wi-Fi 4G Advanced II  To enable the DMZ and designate a computer to screen incoming traffic: From a computer or wireless device that is connected to your network, launch an Internet browser. Enter http://m.home or http://192.168.1.1. A login screen displays. Enter the administrator login password.

  • Page 90: Set Lan Options

    Telstra Wi-Fi 4G Advanced II Set LAN Options  To set the hotspot’s LAN options: From a computer or wireless device that is connected to your network, launch an Internet browser. Enter http://m.home or http://192.168.1.1. A login screen displays. Enter the administrator login password. The default password is admin.

  • Page 91: Chapter 4 Frequently Asked Questions

    Frequently Asked Questions This chapter provides answers to questions you might have about your hotspot. (Also see Chapter 5, Troubleshooting.) The chapter covers the following topics: • Why can’t I connect a device to the hotspot? • Why can’t I access the Internet? •...

  • Page 92: Why Can't I Connect A Device To The Hotspot

    Telstra Wi-Fi 4G Advanced II Why can’t I connect a device to the hotspot? If you are experiencing problems connecting to the hotspot, try the following suggestions: • Turn off your device and take the battery out, wait 10 seconds, put the battery back in, and turn your device on.

  • Page 93: Why Is The Download Or Upload Speed Slow

    Telstra Wi-Fi 4G Advanced II Why is the download or upload speed slow? Data transfer speed depends on signal strength and interfering radio sources like electrical generators or other hotspot Wi-Fi devices. Review the following possibilities: • Check your signal strength and network type (for example, LTE 4G is generally faster than 3G).
  • Page 94 Telstra Wi-Fi 4G Advanced II Tap the Home ( ) button. Tap the Settings button. Tap the More button. Tap Factory Reset > button. Frequently Asked Questions...

  • Page 95: How Do I Disconnect From The Mobile Broadband Network

    Telstra Wi-Fi 4G Advanced II Tap the Yes button.. Tap the Begin Reset button. A factory reset takes about one minute. After the device resets, reconnect Wi-Fi devices. How do I disconnect from the mobile broadband network?  To disconnect from the network from the hotspot web page: From a computer or wireless device that is connected to your network, launch an Internet browser.

  • Page 96: How Can I Extend The Life Of The Battery

    Telstra Wi-Fi 4G Advanced II Click the Sign In button. How can I extend the life of the battery? For information about extending the life of the battery, see Extend Battery Life on page 52. How do I turn the hotspot off? Press and hold the Power key for a few seconds.

  • Page 97: Powered On

    Telstra Wi-Fi 4G Advanced II The touchscreen is not lit. How do I know if the hotspot is still powered on? The touchscreen dims to save energy. The LED continues to flash slowly to indicate that the mobile hotspot is still powered on. To wake up the touchscreen, press and quickly release the Power key.
  • Page 98 Telstra Wi-Fi 4G Advanced II • Assigning an IP address based on a MAC address (when using DHCP) • Allowing or denying devices to access your Wi-Fi network (MAC filtering) Tip: To display a list of connected devices, including the MAC address of each device, go to the hotspot web page and log in as an administrator.

  • Page 99: Where Can I Find More Information

    • The Quick Start Guide that came with your mobile hotspot. • Visit support.netgear.com, click the Support for Home Products link, search for your network service provider, and select your hotspot from the list of products to do the following:...

  • Page 100: Chapter 5 Troubleshooting

    Troubleshooting This chapter provides suggestions for troubleshooting problems that might arise when you are using your mobile hotspot. The chapter covers the following topics: • The Wi-Fi network name does not appear in the list of networks • The No Signal icon displays on either the touchscreen or the hotspot web page •...

  • Page 101: The Wi-Fi Network Name Does Not Appear In The List Of Networks

    Telstra Wi-Fi 4G Advanced II The Wi-Fi network name does not appear in the list of networks If you do not see the hotspot’s Wi-Fi networks from your Wi-Fi-enabled device, try these suggestions: • Refresh the list of networks. • If the touchscreen is dark, the Wi-Fi radio might be asleep.

  • Page 102: Reset The Hotspot

    Telstra Wi-Fi 4G Advanced II • Make sure that your micro SIM account is active. To check micro SIM status and activate the account, visit http://m.telstra.com. • If you use a pay-as-you-go micro SIM card, make sure that the account has a positive balance.
  • Page 103 Telstra Wi-Fi 4G Advanced II  To reset the hotspot from the touchscreen: To wake up the device, press the Power key. Tap the Home ( ) button. Tap the Settings button. Tap the More button. Tap Factory Reset > button. Troubleshooting...

  • Page 104: View Alerts

    Telstra Wi-Fi 4G Advanced II Tap the Yes button. Tap the Begin Reset button. A factory reset takes about one minute. After the device resets, reconnect Wi-Fi devices. View Alerts Your mobile hotspot displays alerts to advise you of device status changes. SIM Not Installed Ensure that the micro SIM card is installed correctly.

  • Page 105: Temperature-Related Alerts

    Telstra Wi-Fi 4G Advanced II Enter the micro SIM PIN when prompted. Click the Save button. Temperature-Related Alerts The hotspot is designed to work over a wide temperature range. (For information, see Environmental Specifications on page 109.) The mobile hotspot shuts down automatically if it goes out of the supported temperature range.
  • Page 106 Telstra Wi-Fi 4G Advanced II Table 4. Connection alerts (continued) Alert Description Feature not supported Semantic error in the TFT operation Syntactical error in the TFT operation Unknown PDP context PDP context without TFT already activated Semantic errors in packet filters Syntactical errors in packet filters Connection error Invalid transaction identifier value...
  • Page 107 Telstra Wi-Fi 4G Advanced II Table 4. Connection alerts (continued) Alert Description PDP Duplicate UE RAT Change Troubleshooting...

  • Page 108: Appendix A Specifications

    Specifications This appendix covers the following topics: • Mechanical Specifications • Environmental Specifications • Supported RF Bands...

  • Page 109: Mechanical Specifications

    Telstra Wi-Fi 4G Advanced II Mechanical Specifications Table 5. Physical dimensions Parameter Dimension Weight 136 g (4.5 oz) Length 110 mm (4.33 in) Width 68 mm (2.7 in) Thickness 15 mm (.57 in) Environmental Specifications Table 6. Recommended operating and storage temperatures Environment Temperature Operating temperature...

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