Limited Warranty - D-Link DES-1226R User Manual

Limited Warranty

Hardware:
D-Link warrants its hardware products to be free from defects in workmanship and materials, under normal use and
service, for the following periods measured from date of purchase from D-Link or its Authorized Reseller:
Product Type
Complete products
Spare parts and spare kits
The one-year period of warranty on complete products applies on condition that the product's Registration Card is
filled out and returned to a D-Link office within ninety (90) days of purchase. A list of D-Link offices is provided at
the back of this manual, together with a copy of the Registration Card. Failing such timely registration of purchase,
the warranty period shall be limited to 90 days.
If the product proves defective within the applicable warranty period, D-Link will provide repair or replacement of
the product. D-Link shall have the sole discretion whether to repair or replace, and replacement product may be new
or reconditioned. Replacement product shall be of equivalent or better specifications, relative to the defective product,
but need not be identical. Any product or part repaired by D-Link pursuant to this warranty shall have a warranty
period of not less than 90 days, from date of such repair, irrespective of any earlier expiration of original warranty
period. When D-Link provides replacement, then the defective product becomes the property of D-Link.
Warranty service may be obtained by contacting a D-Link office within the applicable warranty period, and
requesting a Return Material Authorization (RMA) number. If a Registration Card for the product in question has
not been returned to D-Link, then a proof of purchase (such as a copy of the dated purchase invoice) must be
provided. If Purchaser's circumstances require special handling of warranty correction, then at the time of
requesting RMA number, Purchaser may also propose special procedure as may be suitable to the case.
After an RMA number is issued, the defective product must be packaged securely in the original or other suitable
shipping package to ensure that it will not be damaged in transit, and the RMA number must be prominently marked
on the outside of the package. The package must be mailed or otherwise shipped to D-Link with all costs of
mailing/shipping/insurance prepaid; D-Link will ordinarily reimburse Purchaser for mailing/shipping/insurance
expenses incurred for return of defective product in accordance with this warranty. D-Link shall never be
responsible for any software, firmware, information, or memory data of Purchaser contained in, stored on, or
integrated with any product returned to D-Link pursuant to this warranty.
Any package returned to D-Link without an RMA number will be rejected and shipped back to Purchaser at
Purchaser's expense, and D-Link reserves the right in such a case to levy a reasonable handling charge in addition
mailing or shipping costs.
Software:
Warranty service for software products may be obtained by contacting a D-Link office within the applicable warranty
period. A list of D-Link offices is provided at the back of this manual, together with a copy of the Registration Card.
If a Registration Card for the product in question has not been returned to a D-Link office, then a proof of purchase
(such as a copy of the dated purchase invoice) must be provided when requesting warranty service. The term
"purchase" in this software warranty refers to the purchase transaction and resulting licence to use such software.
D-Link warrants that its software products will perform in substantial conformance with the applicable product
documentation provided by D-Link with such software product, for a period of ninety (90) days from the date of
purchase from D-Link or its Authorized Reseller. D-Link warrants the magnetic media, on which D-Link provides its
software product, against failure during the same warranty period. This warranty applies to purchased software, and
to replacement software provided by D-Link pursuant to this warranty, but shall not apply to any update or
replacement which may be provided for download via the Internet, or to any update which may otherwise be
provided free of charge.
D-Link's sole obligation under this software warranty shall be to replace any defective software product with product
which substantially conforms to D-Link's applicable product documentation. Purchaser assumes responsibility for the
selection of appropriate application and system/platform software and associated reference materials. D-Link makes
no warranty that its software products will work in combination with any hardware, or any application or
system/platform software product provided by any third party, excepting only such products as are expressly
represented, in D-Link's applicable product documentation as being compatible. D-Link's obligation under this
warranty shall be a reasonable effort to provide compatibility, but D-Link shall have no obligation to provide
compatibility when there is fault in the third-party hardware or software. D-Link makes no warranty that operation
Warranty Period
One year
90 days