Minimum Requirements ....................1.3 Product Introduction ................2.1 Product Overview ....................... 2.1 Technical Specifi cations ....................2.2 DVR (ZMD-DT-SJN6) ....................... 2.2 Compatibility ........................2.3 Package Contents ......................2.4 Getting Familiar with your DVR ................... 2.5 Main Functions & Features ..................... 2.5 Rear Panel ..........................
Page 3
PTZ Control ........................4.23 Remote-viewing Setup ....................4.25 Updating your DVR ......................4.29 From your Mobile Device (via Zsight) ..............4.29 From your DVR (via USB) ................... 4.29 Support ....................5.1 Troubleshooting ........................5.1 Warranty & RMA ........................ 5.3 Zmodo Support ........................5.6...
DVR. Chapter 5: Support This chapter covers common troubleshooting issues that can be easily resolved, warranty information, and information for Zmodo support and other resources. Please refer to this chapter before calling technical support. Before Using this Product...
Manual Conventions This manual uses several symbols, typographies and abbreviations that carry specifi c defi nitions. In order to properly follow instructions, please familiarize yourself with the following conventions. [Text] Text enclosed in square [brackets] indicates a menu or an item to select.
Section 2 • Product Introduction 2.1 Product Overview This Zmodo DVR system is specially designed to safeguard your home or business by providing cutting-edge video surveillance and monitoring. Instant email notifi cations and multiple live streaming and recording options make your DVR available and accessible anywhere at anytime.
Language Support 11 languages 2.3 Compatibility This DVR is compatible with all Zmodo BNC surveillance cameras. Cameras can be purchased at: http://www.cctvhotdeals.com/. When purchasing cameras, we recommend that you check under the specifi cations to make sure that the video output type is “BNC”.
2.4 Package Contents Before proceeding with any setup procedures, please make sure that your package includes the following contents: • 16-Channel Security DVR (ZMD-DT-SJN6) • USB Mouse • 12V 5A Power Adapter • Quick Installation Guide • Case Screws (not pictured)
2.5 Getting Familiar with your DVR Main Functions & Features Live Remote Viewing Access your DVR remotely from anywhere in the world on your Android or iOS mobile device. Intelligent Recording Mode Intelligent recording identifi es surveillance footage triggered by critical events such as motion detection and alarm triggering and optimizes storage by increasing recording quality when a critical event occurs.
Section 3 • First-time Setup 3.1 DVR Installation & HDD Installation IMPORTANT: Your system will not be preinstalled with a hard disk drive (HDD) unless the system was specifi cally purchased with an included HDD. You may install a SATA HDD between 250GB and 4TB of storage after receiving your system.
Page 13
2. Connect the SATA power and data cables from the DVR to the corresponding ports on your HDD (as shown): 3. Once connected, place the HDD into the DVR with the cables placed as shown. Make IMPORTANT: sure that the cables do not come into contact with the cooling fan! First-time Setup...
Page 14
4. Holding the hard drive and the DVR, gently turn it over and line up the holes on the hard drive with the holes on the DVR. Using a Phillips screwdriver, screw the provided screws into the holes. First-time Setup...
Page 15
5. Slide the DVR panel back on and locate the 5 black Phillips screws (found in kit). Apply the screw in the one hole on the back panel, and the two holes on each of the sides. (Both sides) First-time Setup...
Page 16
6. When you power on your system, you will see a popup asking you to format your HDD. Press [OK] and wait 5-10 minutes. NOTE: If you do not see this popup, please manually format your HDD by going to the Disk Drive Info page (for more instructions, please refer to 4.1 Main Menu Detailed).
Connecting your DVR 1. Connect your analog cameras directly to the system with the correct cables as shown. For detailed instruction, please refer to 3.2 Camera Installation. 2. Connect your display to the appropriate display input. For detailed instruction, please refer to 3.1 DVR Installation – Connecting the Display. 3.
Connecting Video & Audio BNC cables BNC connections are uncommon with the exception of some very specifi c applications for it. If you are going to connect to your display via BNC, you will need a BNC male to RCA male cable (as shown on the right). If you want to connect both a video and audio, you will need two such cables.
3.2 Camera Installation This DVR system is compatible with all Zmodo analog video cameras, video and audio cameras, and PTZ cameras and can support up to 16 cameras. Your connection may vary depending on the specifi c camera purchased.
Connecting the cameras to the DVR 1. Connect the power adapter to the outlets. Connect the camera power adapter to a power outlet near the DVR. In most cases, you will have a 4-port power splitter cable. If so, connect the female end of the 4-port splitter into the male end of the power adapter.
5. Let go of the orange tab and the port should clamp onto the cable. Give the wire a light tug to ensure that it is securely clamped. 6. Repeat steps 2-5 for the negative wire, and the orange tab labeled ‘B’. Mounting the Camera Please complete the instructions for “Connecting the cameras to the IMPORTANT:...
3.3 DVR First-time Startup Power on your DVR and double-click anywhere on the screen. On the login screen, a Startup Wizard will appear to help you quickly setup your DVR. Please follow the on-screen instructions to quickly and easily confi gure basic settings on your DVR.
3.4 Home Screen Introduction The home screen is the main screen of your DVR, displaying the live-video stream from the connected cameras. There are several viewing options available locally on your DVR. By default it will be set to the 16-channel view with the live-video streams from all sixteen camera feeds.
Single View This option enables you to quickly view one camera feed in full-screen. Click on the icon to select the camera feed to view. For further live-video viewing options, refer to 4.1 Main Menu Detailed – Video Settings. Quad View Select four channels (1-4, or 5-8) to view simultaneously.
Section 4 • Using the DVR 4.1 Main Menu Detailed Use the main menu to access all of the full features of the DVR. The following chapter will explain how to navigate and perform the features through the menu. General Settings Use the General Settings menu to manage accounts, change the date &...
Page 26
Date & Language Use this menu to change the date & time settings and the language settings of your DVR. NTP Enabling the Network Time Protocol (NTP) allows the system to automatically set the date and time of your system. This requires an internet connection. Language Choose a diff erent language for your DVR system to display.
System Log The DVR will provide notifi cations when certain events occur. Such events could be, but are not limited to: a missing hard drive or hard drive failure, activated motion sensors, activated alarms, etc. Use this menu to review the system log of all event notifi...
Page 28
Disk Drive Info This menu allows you to review important HDD information, format HDD’s and change its settings. Hard Disk Drive Full Defi nes how the DVR will behave when the HDD is full. When the HDD has reached its storage capacity, the DVR will either stop recording or overwrite the older playback fi...
PTZ Settings Channel Select the channel that your PTZ camera is connected to. Protocol Refers to the language of communication between your DVR and camera. Address This allows the DVR to identify the diff erent PTZ cameras connected to the device. Refer to your camera’s manual for specifi c instructions on changing the address.
System Settings Use this menu to view and change basic settings and information of the DVR. From this menu, you may enable the startup guide, change the display resolution and video standard, view system information, upgrade the DVR fi rmware and reset the system to factory default settings.
Page 31
Help & FAQ Zmodo off ers comprehensive support for our users. This page provides links to some of our resources that will help guide you to a maximal experience of our products. Use a QR-code scanner on your mobile device and scan the QR-codes to access the websites, or manually input the URL’s provided.
Video Settings Display Settings The DVR off ers several options to best customize the content displayed on the home- screen of your DVR. Channel Select a channel display to customize. Each channel can display a specifi c channel name and the current time. IMPORTANT: When changing the settings on a channel, press [Save] before editing another channel or exiting the page otherwise all changes will be lost.
Page 33
Video Stream Settings Adjusts the video quality, frame rate, resolution and streaming bit rate. Channel Choose the channel that you would like to change the settings for. When changing the settings on a channel, press [Save] before editing IMPORTANT: another channel or exiting the page otherwise all changes will be lost. Local Video Stream Changes the video streaming settings for devices that are connected to the DVR locally (devices that are connected to the same internet connection as the DVR).
Page 34
Streaming Bit Rate This is the type of bit rate that the DVR uses to view video from the camera. VBR stands for the variable bit rate, and CBR stands for the constant bit rate— CBR is higher quality than variable, however it uses more bandwidth. Video Mask The DVR allows you to mask or hide certain areas of your camera feed from recording and monitoring.
Network Settings Basic Settings Selecting DHCP will allow the DVR to manually confi gure the IP address and network parameters. The settings on this page enable access to the DVR over the internet. Unless you are an advanced user, we do not recommend that you change these settings. These defi...
Page 36
DDNS NOTE: For advanced users only. Router port-forwarding is required. Use this page to set up a DDNS (Dynamic DNS Server) for remote surveillance, please refer to the knowledge base for full instructions. 4.12 Using the DVR...
Page 37
UPNP UPNP (Universal Plug and Play) is a protocol used to establish network connectivity and interaction between devices. Enabling this feature will allow easier network connectivity. NOTE: The UPNP settings for the device are not the same as the UPNP settings on your router and do not pose the same security risks.
Event Management This DVR system is specialized for continuous recording, and will automatically mark recordings that are triggered by “critical events” (motion detection and alarms) in the playback menu. Use this menu to defi ne “critical events” and best optimize recording and storage on the system.
Page 39
Scheduled Recording After selecting a recording mode, you can create a recording schedule. Your DVR will only record during the highlighted time periods. Edit a channel’s recording schedule by selecting the appropriate camera under [Channel]. Then Deselect (and reselect) squares by left-clicking and dragging the cursor across the schedule. NOTE: Selecting one of the channels in the bottom panel will apply schedule changes to the highlighted channel immediately.
Page 40
1. Choose a channel to edit. Select a channel under the dropdown menu next to [Channel]. 2. Customize schedules for motion detection. Next to the [Their Time] option, press the [Confi g] button and open the active schedule. The motion detection will be turned on during the times that are highlighted blue.
Page 41
External Alarm The DVR supports up to four external alarm inputs and one external alarm output. External alarm inputs may include, but are not limited to motion detectors, trip wires, door sensors, etc. External alarm outputs may include, but are not limited to sirens, visual alarms, silent alarms, etc.
Page 42
3. Defi ne how the system responds when an alarm is triggered. There are four possible responses when an alarm is triggered. Choose an option by selecting the box next to it. NOTE: The system will automatically record video when an alarm is triggered.
Page 43
1. Select a channel to edit. Select the channel you want to edit, and select [On] in order to activate a video loss response for that channel. 2. Defi ne how the system responds when video is lost. There are four possible responses when video is lost.
4.2 Camera Controls When on the home screen, you can access the DVR’s camera controls by double-click- ing on the desired channel feed and a blue menu will appear as shown. The icons rep- resent the six control features: mute, image setting, zoom, snapshot, playback and PTZ. Image Setting This will adjust the image settings of the camera from the DVR.
Zoom Selecting this will bring you into the zoom-in mode. Use the scroll wheel to zoom in and out, and click on areas of the screen in the bottom right corner to select viewing areas. Right click to exit out of the view. Snapshot You can quickly capture a snapshot at any time;...
Playback Access and review your surveillance footage from this menu. Video Playback 1. Select the channel of your recording on the right panel under “Channel”. When you select a channel, it will be highlighted in blue. 2. Select the month and year on the calendar in the right panel. The days that are highlighted in blue will have recordings available.
PTZ Control These control settings can only be used for cameras that have pan, tilt and/or zoom features (PTZ). Directional Arrows Move the camera in the direction of the arrow. Start the PTZ patrolling function (the camera will automatically patrol a certain movement path). Adjust the camera focus Adjust the lens aperture to optimize the image in specifi...
Page 48
Backup The system allows you to backup specifi c fi les from your machine onto an external USB drive. The following instructions will show you how to fi nd specifi c fi les on your system to backup. 1. Select the channel of your recording on the right panel under “Channel”. When you select a channel, it will be highlighted in blue.
4.3 Remote-viewing Setup Remote viewing allows you to access your DVR from any location in the world for unprecedented surveillance versatility using any Android or iOS mobile device with our ‘Zsight’ application installed. With our revolutionary user-friendly setup, we have eliminated the need for complex port-forwarding procedures and other networking hassles.
Page 50
1. Locate the DVR information on the outer casing of your system. 2. Connect your mobile device to the same local network as your DVR. Please make sure your mobile device is connected to the internet through the same wireless router as your DVR. 3.
Page 51
5. Add your DVR by scanning the QR code found in step 1. Select the [Scan QR Code] option as shown in the image, and a QR code scanner will open. Locate the QR code sticker found in step 1, point your camera at the QR code and hold it steadily until it successfully scans.
Page 52
7. Select your system from the device list to view the live video stream. Go back to the ‘Device List’ section and select your device from the list. Make sure that a live video stream from your DVR appears. 8. Disconnect from your wireless network and access the DVR using 3G/4G. Connect your mobile device to a diff erent internet connection from your DVR (3G/4G or any other wireless connection) and repeat step 6.
1. You can also share your device with anyone with a Zsight user account by accessing the settings menu for your device in the Zsight app. Congratulations, and thank you for choosing Zmodo! 4.4 Updating your DVR From your Mobile Device (via Zsight) Please refer to the following instructions to upgrade the fi...
Section 5 • Support 5.1 Troubleshooting Most problems encountered are common problems and are easily correctible. For your convenience, please refer to the following table before calling our Zmodo Technical Support. Common Problem Possible Causes Solution The system won’t turn The cables are not connected 1.
Page 55
Zsight account. linked Zsight account. It is possible that your device is currently linked to another account. Please email providing support@zmodo.com your Device ID and we will promptly resolve the issue. My camera can’t zoom The camera does not support...
Please visit http://www.zmodo.com/rma for complete information. General Guidelines Before returning any product to Zmodo for any reason, please fi rst obtain an RMA (Return Merchandise Authorization) number. You can complete the online form to request an RMA number. Online RMA requests are processed within 2 business days.
Page 57
Refund”) and has been shipped to Zmodo, your Non-conforming Product for Refund will be rejected or subject to a restocking fee of up to 15% at Zmodo’s sole discretion. The inspection may take up to 5 business days from the time your Product for Refund is received.
Page 58
Requesting this option implies that your Returned Product has the defective part and you will ship it back to Zmodo within 25 calendar days of the authorization of the cross shipment. You will be asked to secure the return by providing a credit card number.
Page 59
Zmodo products. Zmodo reserves the right to revise or update its products, software, or documentation in keeping with...
Technical Support and fi rmware upgrades for Zmodo products are restricted to the country/region of purchase. Please refer to www.zmodo. com/Contact/ in order to contact us to clarify any concerns with the warranty. 5.3 Zmodo Support Online Resources For full instructional manuals, software downloads, and more, please visit: http://www.
Need help?
Do you have a question about the ZMD-DT-SJN6 and is the answer not in the manual?
Questions and answers