GMC 2012 Terrain Owner's Manual page 189

Problem
Sometimes the wireless headphone audio cuts out or
buzzes.
The remote and/or the headphones are lost.
The DVD is playing, but there is no picture or sound.
DVD Display Error Messages
The video screen may display one
of the following error messages:
Disc Load/Eject Error or
Mechanical Error: There are disc
load or eject problems.
Disc Format Error or Unknown
Format: The disc is inserted with
the disc label wrong side up, or the
disc is damaged.
Tips and Troubleshooting Chart (cont'd)
Check for obstructions, low batteries, reception range,
and interference from cellular telephone towers or by
using a cellular telephone in the vehicle.
Check that the headphones are on correctly using the
L (left) and R (right) on the headphones.
Check that the headphones are positioned properly with
the headband across the top of the head.
See your dealer for assistance.
Check that the RSE video screen is sourced to the DVD
player by pressing the AUX button on the remote
control.
Disc Region Error or Disc Error:
The disc is not from a correct
region.
No Disc Inserted: No disc is
present when is pressed on the
radio.
I n f o r ma t i o n P r o v i d e d b y :
Infotainment System
Recommended Action
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Positioning
Systems (GPS)*, two-way radios,
mobile faxes, or walkie talkies.
It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar System.
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