Page 139: Table Of Contents
Instruments and Controls Instruments and Engine Coolant Temperature Information Displays Gauge ..... . 5-17 Driver Information Controls Voltmeter Gauge ... . . 5-18 Center (DIC) .
Page 140: Steering Wheel Adjustment
Instruments and Controls Transmission Messages ..5-50 Controls To adjust the steering wheel: Vehicle Reminder 1. Hold the steering wheel and pull Messages ....5-51 Steering Wheel the lever.
Page 141: Steering Wheel Controls
Instruments and Controls Steering Wheel Controls Radio Navigating Folders on an iPod or USB Device (Vehicles without a To select preset or favorite radio Navigation System): stations: 1. Press and hold Press and release while listening to a song until the go to the next or previous radio contents of the current folder station stored as a preset or...
Page 142: Instruments And Controls
Instruments and Controls Navigating an iPod or USB Device For vehicles with the navigation 2. Press and hold on the Main Audio Screen system, press and hold this button move quickly through the tracks (Vehicles with a Navigation for longer than one second to within the selected category.
Page 143: Horn
Instruments and Controls For vehicles with a navigation Windshield Wiper/Washer (Adjustable Interval Wipes): system: Turn the band up for more frequent wipes or down for less frequent 1. Press and hold until a beep is wipes. heard, to place the radio into (Low Speed): Slow SCAN mode.
Page 144: Compass
Instruments and Controls Windshield Washer Compass To adjust for compass variance, use the following procedure: The vehicle may have a compass in WARNING Compass Variance (Zone) the Driver Information Center (DIC). Procedure In freezing weather, do not use Compass Zone 1.
Page 145 Instruments and Controls 4. Press the trip/fuel button until If CAL should ever appear in the the vehicle heading, for DIC display, the compass should be example, N for North, is calibrated. displayed in the DIC. Or, if the If the DIC display does not show a vehicle does not have DIC heading, for example, N for North, buttons, press and hold the trip...
Page 146: Clock
Instruments and Controls To calibrate the compass, use the 3. Press the set/reset button to Clock following procedure: start the compass calibration. Or, AM-FM Radio and AM FM if the vehicle does not have DIC Compass Calibration Procedure buttons, press and hold the trip Radio with CD Player 1.
Page 147 Instruments and Controls 3. Press the softkey located under To change the time default setting 4. Press the button until the any one of the tabs to change from 12 hour to 24 hour or to change 12HR or 24HR time format that setting.
Page 148: Power Outlets
5-10 Instruments and Controls 2. Press the MENU button and To change the time default setting Power Outlets from 12 hour to 24 hour or to change then the softkey under the Accessory power outlets can be the date default setting from month/ to display HR, MIN, MM, DD, used to plug in electrical equipment, day to day/month:...
Page 149: Cigarette Lighter
Instruments and Controls 5-11 The accessory power outlets are Certain power accessory plugs may Cigarette Lighter powered, even when the ignition is not be compatible to the accessory To use the cigarette lighter, push it in LOCK/OFF. Continuing to use power outlet and could overload in all the way, and let go.
Page 150: Ashtrays
5-12 Instruments and Controls Ashtrays Warning Lights, Gauges can indicate when there could be a problem with a vehicle Gauges, and The vehicle may have a front function. Often gauges and warning ashtray located near the center of lights work together to indicate a Indicators the instrument panel.
Page 151: Instrument Cluster
Instruments and Controls 5-13 Instrument Cluster English Light Duty Premium Shown. Metric, Uplevel, Base and Heavy Duty Similar.
Page 152: Speedometer
5-14 Instruments and Controls ® For vehicles with a DURAMAX Engine Hour Meter Display To display the odometer reading ® Diesel engine, see the DURAMAX with the ignition off, press the reset The Driver Information Center (DIC) Diesel Supplement for more button.
Page 153: Fuel Gauge
Instruments and Controls 5-15 Fuel Gauge When the ignition is on, the fuel Here are some situations owners gauge shows about how much fuel can experience with the fuel gauge. is left in the fuel tank. None of these indicate a problem with the fuel gauge.
Page 154: Gauge
5-16 Instruments and Controls Engine Oil Pressure A reading outside the normal operating range can be caused by a Gauge dangerously low oil level or some other problem causing low oil pressure. Check the vehicle's oil as soon as possible. See OIL PRESSURE LOW STOP ENGINE under WARNING...
Page 155 Instruments and Controls 5-17 Lack of proper engine oil Engine Coolant maintenance can damage the Temperature Gauge engine. The repairs would not be covered by the vehicle warranty. Always follow the maintenance schedule for changing engine oil. If the vehicle has a diesel engine, see the Duramax diesel supplement for more information.
Page 156: Voltmeter Gauge
5-18 Instruments and Controls It also provides an indicator of how Voltmeter Gauge When the ignition is on, this gauge hard the vehicle is working. During a indicates the battery voltage. majority of the operation, the gauge When the engine is running, this reads 100°C (210°F) or less.
Page 157: Safety Belt Reminders
Instruments and Controls 5-19 Readings outside the normal Safety Belt Reminders Passenger Safety Belt operating range can also occur Reminder Light Driver Safety Belt Reminder when a large number of electrical accessories are operating in the Light vehicle and the engine is left idling There is a driver safety belt for an extended period.
Page 158: Airbag Readiness Light
5-20 Instruments and Controls If the passenger safety belt is Airbag Readiness Light WARNING buckled, neither the chime nor the The system checks the airbag's light comes on. If the airbag readiness light stays electrical system for possible The front passenger safety belt on after the vehicle is started or malfunctions.
Page 159: Airbag On-Off Light
Instruments and Controls 5-21 Airbag On-Off Light Then, after several more seconds, the status indicator ON or OFF, If the vehicle has an airbag on-off or either the on or off symbol, will switch, it also has a passenger light to let you know the status of airbag status indicator located in the the right front passenger frontal overhead console.
Page 160 5-22 Instruments and Controls WARNING (Continued) WARNING (Continued) Do not turn off the passenger To help avoid injury to yourself or airbag unless the person sitting others, have the vehicle serviced there is in a risk group identified right away. See by the national government.
Page 161: Indicator
Instruments and Controls 5-23 Passenger Airbag Status If the word ON or the on symbol is lit on the passenger airbag status Indicator indicator, it means that the right front passenger frontal airbag is If the vehicle has one of the enabled (may inflate).
Page 162: Charging System Light
5-24 Instruments and Controls If, after several seconds, both status Charging System Light The light should go out once the indicator lights remain on, or if there engine starts. If it stays on, are no lights at all, there may be a or comes on while driving, there problem with the lights or the could be a problem with the...
Page 163: Indicator Lamp
Instruments and Controls 5-25 Malfunction Malfunctions often are indicated by vehicle warranty. This could also the system before any problem is result in a failure to pass a Indicator Lamp apparent. Being aware of the light required Emission Inspection/ can prevent more serious damage Maintenance test.
Page 164 5-26 Instruments and Controls Check that good quality fuel is If the light continues to flash, stop Emissions Inspection and used. Poor fuel quality causes and park the vehicle. Turn the Maintenance Programs the engine not to run as vehicle off, wait at least 10 seconds, Some local governments may have efficiently as designed and may and restart the engine.
Page 165: Light
Instruments and Controls 5-27 The vehicle may not pass If this has been done and the The vehicle brake system consists inspection if: vehicle still does not pass the of two hydraulic circuits. If one inspection for lack of OBD II circuit is not working, the remaining The malfunction indicator lamp is system readiness, your dealer...
Page 166: Warning Light
5-28 Instruments and Controls Antilock Brake System WARNING (ABS) Warning Light The brake system might not be working properly if the brake system warning light is on. Driving with the brake system Metric English warning light on can lead to a crash.
Page 167: Four-Wheel-Drive Light
Instruments and Controls 5-29 If the regular brake system warning Four-Wheel-Drive Light Tow/Haul Mode Light light is not on, the vehicle still has brakes, but not antilock brakes. If the regular brake system warning light is also on, the vehicle does not have antilock brakes and there is a problem with the regular brakes.
Page 168: Stabilitrak ® Off Light
5-30 Instruments and Controls ® StabiliTrak OFF Light If the StabiliTrak/TCS system is off, If the light comes on and stays on the system does not assist in while driving, and a message controlling the vehicle. Turn on the displays in the Driver Information StabiliTrak/TCS system and the Center (DIC), have the vehicle indicator light turns off.
Page 169: Engine Oil Pressure Light
Instruments and Controls 5-31 When the Light Is On Steady Engine Oil Pressure Light This light comes on briefly while starting the engine. If it does not, This indicates that one or more of have the vehicle serviced by your the tires are significantly dealer.
Page 170: Low Fuel Warning Light
5-32 Instruments and Controls Low Fuel Warning Light Security Light For information regarding this light and the vehicle's security system, High-Beam On Light This light, under the fuel gauge, The security light should come on comes on briefly while the engine is briefly as the engine is started.
Page 171: Front Fog Lamp Light
Instruments and Controls 5-33 Front Fog Lamp Light Cruise Control Light Information Displays Driver Information Center (DIC) The vehicle has a Driver Information Center (DIC). The DIC displays information about For vehicles with fog lamps, this For vehicles equipped with cruise this vehicle.
Page 172 5-34 Instruments and Controls The DIC has different displays DIC Buttons The temperature will be shown in °C which can be accessed by pressing or °F depending on the units the DIC buttons located on the selected. instrument panel, next to the (Vehicle Information): Press steering wheel.
Page 173 Instruments and Controls 5-35 Trip/Fuel Menu Items (with DIC The trip odometer can be reset to For example, if the vehicle was zero by pressing the set/reset driven 8 km (5 miles) before it is Buttons) button while the trip odometer is started again, and then the (Trip/Fuel): Press this button displayed.
Page 174 5-36 Instruments and Controls For example, if driving in traffic and Fuel Used Time will continue to be counted as making frequent stops, this display long as the ignition is on, even if Press the trip/fuel button until may read one number, but if the another display is being shown on FUEL USED displays.
Page 175 Instruments and Controls 5-37 Instantaneous Economy and will display. See When the remaining oil life is low, Active Fuel Management the CHANGE ENGINE OIL SOON Indicator more information. message will appear on the display. See CHANGE ENGINE OIL SOON If the vehicle has this display, press Blank Display under the trip/fuel button until INST ECON...
Page 176 5-38 Instruments and Controls Units If a low tire pressure condition is OUTPUT shows the power output to detected by the system while the trailer any time a trailer with Press the vehicle information button driving, a message advising you to electric brakes is connected.
Page 177 Instruments and Controls 5-39 Oil Pressure Trip Odometer Reset Stem The trip odometer has a feature called the retro-active reset. This Menu Items (with DIC Buttons) This display shows the oil pressure can be used to set the trip odometer in either kilopascals (kPa) or pounds Use the trip odometer reset stem to the number of miles (kilometers)
Page 178 5-40 Instruments and Controls Language Engine Hours 3. Continue to press and hold the trip odometer reset stem to scroll This display allows you to select the To display the ENGINE HOURS, through all of the available language in which the DIC place the ignition in LOCK/OFF or languages.
Page 179 Instruments and Controls 5-41 The trip odometer has a feature Transmission Temperature To adjust trailer gain see Integrated called the retro-active reset. This Trailer Brake Control System under Press the trip odometer reset stem can be used to set the trip odometer until TRANS TEMP displays.
Page 180: Vehicle Messages
5-42 Instruments and Controls Oil Pressure change the oil on a schedule Vehicle Messages consistent with your driving This display shows the oil pressure Messages displayed on the DIC conditions. in either kilopascals (kPa) or pounds indicate the status of the vehicle or per square inch (psi).
Page 181: Messages
Instruments and Controls 5-43 Battery Voltage and could drain the battery. Turn off all vehicle and check for the message unnecessary accessories. Have the on the DIC display. If the message Charging Messages electrical system checked as soon is still displayed or appears again as possible.
Page 182: Door Ajar Messages
5-44 Instruments and Controls See Integrated Trailer Brake LEFT REAR DOOR OPEN the door for obstructions, and close Control System under the door again. Check to see if the (Crew Cab) for more message still appears on the DIC. This message displays and a chime information.
Page 183: Engine Oil Messages
Instruments and Controls 5-45 ENGINE OVERHEATED IDLE ENGINE OVERHEATED STOP Engine Oil Messages ENGINE ENGINE CHANGE ENGINE OIL SOON If you drive the vehicle If you drive the vehicle This message displays when the while the engine is overheating, while the engine is overheating, engine oil needs to be changed.
Page 184: Engine Power Messages
5-46 Instruments and Controls OIL PRESSURE LOW STOP Engine Power Messages Fuel System Messages ENGINE ENGINE POWER IS REDUCED FUEL LEVEL LOW If you drive the vehicle This message displays and a chime This message displays and a chime while the engine oil pressure is may sound when the cooling system may sound if the fuel level is low.
Page 185: Key And Lock Messages
Instruments and Controls 5-47 Key and Lock Messages Object Detection System SERVICE PARK ASSIST Messages This message displays if there is a REPLACE BATTERY IN problem with the Ultrasonic Rear REMOTE KEY PARK ASST BLOCKED SEE Parking Assist (URPA) system. Do OWNERS MANUAL This message displays if a Remote not use this system to help you...
Page 186 5-48 Instruments and Controls SERVICE TRACTION TRACTION XX STABILITRAK OFF may also display when the stability control CONTROL STABILITRAK XX has been automatically disabled. If the vehicle has StabiliTrak, this This message displays when the There are several conditions that message displays when there is a traction control and/or StabiliTrak can cause this message to appear.
Page 187: Airbag System Messages
Instruments and Controls 5-49 The message turns off as soon as off the engine. See to appear. See the conditions that caused the for more message to be displayed are no information. more information. If the warning longer present. comes on and stays on, there may Starting the Vehicle be a problem with the TPMS.
Page 188: Transmission Messages
5-50 Instruments and Controls TIRE LOW ADD AIR TO TIRE the tire pressure values. See TRANSMISSION HOT IDLE ENGINE If the vehicle has the Tire Pressure Monitor System (TPMS), this If you drive the vehicle message displays when the while the transmission fluid is Transmission Messages pressure in one or more of the overheating and the transmission...
Page 189: Washer Fluid Messages
Instruments and Controls 5-51 Vehicle Reminder As soon as it is safe to do so, This message clears itself after carefully pull the vehicle over to the several seconds. This message also Messages side of the road and turn the ignition clears if you acknowledge it.
Page 190: Vehicle Personalization
5-52 Instruments and Controls Vehicle To change customization Press the customization button until preferences, use the following the PRESS TO DISPLAY IN Personalization procedure. ENGLISH screen appears on the DIC display. Press the set/reset Entering the Feature Vehicle Personalization button once to display all DIC Settings Menu (With DIC Buttons) messages in English.
Page 191 Instruments and Controls 5-53 NO CHANGE: No change will be Press the customization button until AUTO DOOR UNLOCK made to this feature. The current AUTO DOOR LOCK appears on the This feature allows you to turn off setting will remain. DIC display.
Page 192 5-54 Instruments and Controls DRIVER IN PARK: Only the driver NO CHANGE: No change will be door will unlock when the vehicle is made to this feature. The current shifted into P (Park) . more information. setting will remain. Press the customization button until To select a setting, press the set/ ALL AT KEY OUT: All of the doors will unlock when the key is taken...
Page 193 Instruments and Controls 5-55 Press the customization button until DELAY DOOR LOCK ON (default): The doors will not REMOTE DOOR UNLOCK appears lock until five seconds after the last On vehicles with a crew cab, this on the DIC display. Press the set/ door is closed.
Page 194 5-56 Instruments and Controls 30 SECONDS (default): The Press the customization button until To select a setting, press the set/ exterior lamps will stay on for APPROACH LIGHTING appears on reset button while the desired 30 seconds. the DIC display. Press the set/reset setting is displayed on the DIC.
Page 195 Instruments and Controls 5-57 To select a setting, press the set/ PASSENGER MIRROR: The Press the customization button until reset button while the desired passenger outside mirror will be EASY EXIT RECALL appears on setting is displayed on the DIC. tilted down when the vehicle is the DIC display.
Page 196 5-58 Instruments and Controls NO CHANGE: No change will be NO CHANGE: No change will be Entry (RKE) transmitter is pressed. made to this feature. The current made to this feature. The current On some vehicles with the setting will remain. setting will remain.
Page 197 Instruments and Controls 5-59 Press the customization button until Press the customization button until If you do not exit, pressing the REMOTE START appears on the FACTORY SETTINGS appears on customization button again will DIC display. Press the set/reset the DIC display. Press the set/reset return you to the beginning of the button once to access the settings button once to access the settings...
Page 198: Universal Remote System
5-60 Instruments and Controls Universal Remote This system provides a way to the lease ends. See Erasing replace up to three remote control Universal Home Remote Buttons in System transmitters used to activate this section. devices such as garage door Park the vehicle outside of the openers, security systems, and for information...
Page 199 Instruments and Controls 5-61 hanging antenna wire is 5. Press and release the same attached to the motor-head unit button again. The garage door and may be a colored button. should move, confirming that Press this button. After pressing programming is successful and this button, complete the complete.
Page 200 5-62 Instruments and Controls Programming Universal Home Your hand-held transmitter can have between 8 to 12 dip Remote Fixed Code switches depending on the For questions or help programming brand of transmitter. the Universal Home Remote The garage door opener receiver System, call 1-866-572-2728 or go (motor head unit) could also to www.learcar2u.com.
Page 201 Instruments and Controls 5-63 If a switch is set between The switch positions on the the up and down position, hand-held transmitter could be write Middle. labeled as follows: The switch settings written A switch in the up position down in Step 2 now could be labeled as Up, become the button strokes +, or On.
Page 202 5-64 Instruments and Controls 4. The indicator lights will blink 6. Press and hold the button that slowly. Enter each switch setting will be used to control the from Step 2 into your vehicle's garage door until the garage Universal Home Remote. You door moves.
Page 203: Universal Remote System Operation
Instruments and Controls 5-65 Universal Remote System Erasing Universal Home 2. Once the indicator lights begin to blink, release both buttons. The Remote Buttons Operation codes from all buttons will be The programmed buttons should be erased. Press and hold the appropriate erased when the vehicle is sold or button for at least half of a second.
Page 204 5-66 Instruments and Controls NOTES...
Page 285 Starting the Engine ..9-30 ® Fast Idle System ... . . 9-31 StabiliTrak System ..9-59 Retained Accessory Locking Rear Axle .
Page 286 Designate a front seat passenger to handle potential General Towing distractions. Information ....9-79 Driving Characteristics and Become familiar with vehicle Towing Tips ....9-80 Distraction comes in many forms features before driving, such as Trailer Towing .
Page 287 Defensive driving means always Death and injury associated with Taking your eyes off the road too expect the unexpected. The first drinking and driving is a global long or too often could cause a step in driving defensively is to wear tragedy.
Page 288 If the engine ever stops while the If the vehicle is a hybrid, see the vehicle is being driven, brake hybrid supplement for more Braking, steering, and accelerating normally but do not pump the information. are important factors in helping to brakes.
Page 289 2. Turn the steering wheel about Defensive drivers avoid most skids one-eighth of a turn, until the by taking reasonable care suited to right front tire contacts the existing conditions, and by not pavement edge. overdriving those conditions. But skids are always possible. 3.
Page 290 Try to avoid sudden steering, Controlling the vehicle is the key to acceleration, or braking, successful off-road driving. One of Have all necessary maintenance including reducing vehicle speed the best ways to control the vehicle and service work completed. by shifting to a lower gear. Any is to control the speed.
Page 291 To gain more ground clearance if For more information about loading needed, it may be necessary to the vehicle, see Vehicle Load Limits remove the front fascia lower and Tires. air dam. Always use established trails, Unsecured cargo on the load roads, and areas that have been floor can be tossed about set aside for public off-road...
Page 292 Before driving on a hill, assess the steepness, traction, and Driving safely on hills requires good obstructions. If the terrain ahead judgment and an understanding of Driving to the top of a hill at high cannot be seen, get out of the what the vehicle can and cannot do.
Page 293 Never try to turn the vehicle around. If the hill is steep enough to stall the vehicle, If the vehicle has the two speed Heavy braking when going down it is steep enough to cause automatic transfer case, shifting a hill can cause your brakes to it to roll over.
Page 294 Surface conditions can be a 3. If the vehicle cannot be restarted problem. Loose gravel, muddy after stalling, set the parking spots, or even wet grass can brake, shift an automatic Getting out of the vehicle on the cause the tires to slip sideways, transmission into P (Park) or a downhill side when stopped downhill.
Page 295 Traction is reduced on hard packed While the exhaust pipe is under snow and ice and it is easy to lose water, you will not be able to start control. Reduce vehicle speed when the engine. When going through driving on hard packed snow water, the brakes get wet, and it and ice.
Page 296 Besides slowing down, other wet Rain and wet roads can reduce weather driving tips include: happens, you and other vehicle vehicle traction and affect your occupants could drown. Do not ability to stop and accelerate. Allow extra following distance. Always drive slower in these types ignore police warnings and be Pass with caution.
Page 297 Always be alert and pay attention to Driving on steep hills or through Coasting downhill in N (Neutral) your surroundings while driving. mountains is different than driving or with the ignition off is If you become tired or sleepy, find a on flat or rolling terrain.
Page 298 Pay attention to special road Try not to break the fragile traction. signs (falling rocks area, winding If you accelerate too fast, the drive Being stuck in snow can be a roads, long grades, passing or wheels will spin and polish the serious situation.
Page 299 To save fuel, run the engine for only short periods as needed to warm the vehicle and then shut the engine Fully open the air outlets on Snow can trap engine exhaust off and close the window most of or under the instrument under the vehicle.
Page 300 For information about using tire hooks can be used, if the vehicle chains on the vehicle, see has them. If the vehicle does need Slowly and cautiously spin the to be towed out, see wheels to free the vehicle when stuck in sand, mud, ice, or snow.
Page 301 It is very important to know how Do not load the vehicle any much weight your vehicle can heavier than the Gross carry. This weight is called the Vehicle Weight Rating vehicle capacity weight and (GVWR), or either the includes the weight of all maximum front or rear Gross occupants, cargo, and all Axle Weight Rating (GAWR).
Page 302 positions (A), and the maximum vehicle capacity weight (B) in kilograms and pounds. Locate the statement The combined weight of The Tire and Loading occupants and cargo should Information label also shows the never exceed XXX kg or size of the original equipment XXX lbs on your vehicle's tires (C) and the recommended placard.
Page 303 The resulting figure equals If your vehicle will be towing the available amount of cargo a trailer, the load from your and luggage load capacity. trailer will be transferred to For example, if the XXX your vehicle. Consult this amount equals 1400 lbs and manual to determine how this there will be five 150 lb reduces the available cargo...
Page 304 weight of the driver, passengers, and cargo should never exceed your vehicle's capacity weight. A. Vehicle Capacity Weight for A. Vehicle Capacity Weight for Example 2 = 453 kg (1,000 lbs) Example 3 = 453 kg (1,000 lbs) B. Subtract Occupant Weight @ B.
Page 305 Rating (GVWR). The GVWR calculate it? under includes the weight of the vehicle, all occupants, fuel, and Axle Weight Rating (GAWR). cargo. This can cause systems to break and change the way the The Certification/Tire label also vehicle handles. This could tells you the maximum weights In the case of a sudden stop cause loss of control and a...
Page 306 If you put things inside your vehicle like suitcases, tools, packages, or anything Do not leave an Things you put inside the else they go as fast as the unsecured child restraint vehicle can strike and injure vehicle goes. If you have to stop in the vehicle.
Page 307 Any load that extends beyond Remember not to exceed the vehicle's taillamp area must the Gross Axle Weight Depending on the model of your be properly marked according to Rating (GAWR) of the front or pick up, an upper load platform local laws and regulations.
Page 308 aftermarket equipment. See When installing and loading a www.gmupfitter.com for additional slide-in camper, check the pick-up box load bearing structural manufacturer's instructions. information. When carrying a slide-in camper, the total cargo load of the vehicle is the weight of the camper, plus the following: A vehicle-specific Truck Camper Everything added to the...
Page 309 Refer to the Truck-Camper Here is an example of proper When the truck is used to carry Loading Information label in the truck and camper match: a slide in camper, the total cargo glove box for dimensions A and load of the truck consists of the B as shown in the following manufacturer's camper weight illustration.
Page 310 Any accessories or other (GAWR). The total axle loads equipment that are added to the should not exceed your vehicle's vehicle must be weighed. Then, gross vehicle weight rating subtract this extra weight from (GVWR). These ratings are the CWR. This extra weight may given on the vehicle certification shorten the center of gravity label attached to the rear edge...
Page 311 Press the bottom of the control to move the pedals closer. Press the top of the control to move the pedals away. On vehicles with this feature, you can change the position of the Before you start driving, fully press throttle and brake pedals.
Page 312 If the vehicle must be shut off in an When the vehicle is emergency: stopped, turn the ignition switch to 1. Brake using a firm and steady LOCK/OFF to turn the engine off. pressure. Do not pump the Retained Accessory Power (RAP) brakes repeatedly.
Page 313 If you leave the key in the ACC/ ACCESSORY or ON/RUN position with the engine off, the battery could Turning off the vehicle while be drained. You may not be able to This moving may cause loss of power start the vehicle if the battery is position lets things like the radio assist in the brake and steering allowed to drain for an extended...
Page 314 START for many seconds, cranking will be stopped after If the vehicle has a diesel engine, 15 seconds to prevent cranking see the Duramax diesel supplement motor damage. To prevent gear for more information. damage, this system also prevents cranking if the engine 1.
Page 315 If the vehicle starts briefly but To control the fast idle: then stops again, do the same To enable the Fast Idle System, thing. This clears the extra press and release the Cruise gasoline from the engine. Do not Control On/Off button and race the engine immediately ensure that the switch LED is lit.
Page 316 Pressing the Cruise Control Set switch a second time. The engine heater can provide Pressing the accelerator greater 1. Turn off the engine. easier starting and better fuel than a quarter of the down. economy during engine warm-up in 2. Open the hood and unwrap the Turning the ignition switch to the cold weather conditions at or electrical cord.
Page 317 1. Hold the brake pedal down, then set the parking brake. Plugging the cord into an for more information. ungrounded outlet could cause an It can be dangerous to get out of electrical shock. Also, the wrong 2. Move the shift lever into the the vehicle if the shift lever is not kind of extension cord could P (Park) position by pulling the...
Page 318 If you have to leave the vehicle with When you are ready to drive, move the engine running, be sure your the shift lever out of P (Park) before vehicle is in P (Park) and the you release the parking brake. parking brake is firmly set before If torque lock does occur, you may you leave it.
Page 319 The shift lock release is always If you are still having a problem functional except in the case of an shifting, then have the vehicle Vehicles with V8 engines may have uncharged or low voltage (less than serviced soon. Active Fuel Management . This 9 volt) battery.
Page 320 There are holes or openings It is better not to park with the in the vehicle body from engine running. But if you ever have damage or aftermarket Engine exhaust contains carbon to, here are some things to know. modifications that are not monoxide (CO) which cannot be completely sealed.
Page 321 It can be dangerous to get out of Four-wheel drive vehicles with the If the vehicle is a hybrid, see the the vehicle if the automatic transfer case in N (Neutral) will hybrid supplement for more transmission shift lever is not fully allow the vehicle to roll, even if information.
Page 322 There are several different positions This position locks the for the shift lever. rear wheels. It is the best position to use when starting the engine always set the parking brake and because the vehicle cannot move move the shift lever to P (Park). easily.
Page 323 Use this gear to This position is for back up. normal driving. It provides the best fuel economy. If you need more Shifting into a drive gear while the power for passing, and you are: engine is running at high speed is Going less than about 55 km/h dangerous.
Page 324 The vehicle has a shift stabilization vehicle is being used, such as with This position is also used feature that adjusts the transmission a heavy load or when temperature for normal driving. It reduces vehicle shifting to the current driving changes.
Page 325 For the Hydra-Matic speed while driving down hill or 4-Speed transmission this position towing a trailer by letting you select reduces vehicle speed even more a desired range of gears. than 2 (Second) without using the To use this feature, do the following: brakes.
Page 326 This number is the highest gear that can be used. However, the vehicle can automatically shift to lower gears as it adjusts to driving conditions. This means that all gears below that number are available. When 5 (Fifth) is selected, 1 (First) through 5 (Fifth) gears are automatically shifted by the vehicle, but 6 (Sixth) cannot be used until...
Page 327 The selector button is located on the Grade Braking is only active while end of the shift lever. Turn the Tow/ the Tow/Haul Mode is selected and Haul Mode on and off by pressing you are not in the Range Selection the button.
Page 328 ® If the vehicle has StabiliTrak shifting into Four-Wheel Drive Low will turn Traction Control and StabiliTrak off. See A Four-Wheel Drive indicator light The front axle engages and comes on when you shift into disengages automatically when you four-wheel drive and the front axle shift the transfer case.
Page 329 This setting also engages the front axle and delivers extra torque. You may never need Four-Wheel Drive Low. It sends maximum power to all Normal four wheels. You might choose Severe Four-Wheel Drive Low if you are driving off-road in deep sand, deep Extreme mud, deep snow, and while climbing Vehicle in Tow*...
Page 330 Shift to this setting only when the vehicle needs to be towed. See Shifts into or out of Four-Wheel Drive Low or N (Neutral) should be made using quick motions to avoid excessive gear grinding. This A parking brake symbol is located Shifting slowly may make it more setting is used for driving in most next to the N (Neutral) symbol as a...
Page 331 If the transfer case shifter is in Shifting from Two-Wheel Drive the N (Neutral) position and you High to Four-Wheel Drive High have difficulty reaching the while the vehicle is in motion selected transfer case mode, may require that moderate force with the engine running, shift the be applied to the shift lever for a transmission momentarily to...
Page 332 Shift the transmission into When this happens, make sure N (Neutral). the engine is on, shift the transmission momentarily to D (Drive) and back to N (Neutral), and then complete Shifting the transfer case to the transfer case shift. N (Neutral) can cause the vehicle Shift the transfer case shift lever to roll even if the transmission is in one continuous motion into...
Page 333 the Four-Wheel Drive High position when extra traction is needed, such as on snowy or icy roads or in most off-road situations. This setting also Normal engages the front axle to help drive Severe the vehicle. This is the best setting to use when plowing snow.
Page 334 ® If the vehicle has StabiliTrak If the SERVICE 4 WHEEL DRIVE stopped or moving less than 5 km/h shifting into Four-Wheel Drive Low message stays on, you should take (3 mph) with the transmission in will turn Traction Control and the vehicle to your dealer for N (Neutral).
Page 335 If the knob is turned to the indicator light to stop flashing and Drive High indicator light will flash Four-Wheel Drive Low position remain on before shifting the for 30 seconds but will not complete when the vehicle is in gear and/or transmission into gear.
Page 336 6. Turn the transfer case dial 9. Place the transmission shift clockwise to N (Neutral) until it lever in P (Park). stops and hold it there until the 10. Release the parking brake prior Neutral light starts blinking. This to moving the vehicle. will take at least 10 seconds.
Page 337 An indicator light will flash while shifting the transfer case. It will the Four-Wheel Drive High position remain illuminated when the shift is when extra traction is needed, such complete. If for some reason the as on snowy or icy roads or in most transfer case cannot make a off-road situations.
Page 338 Extended high-speed operation in Four-Wheel Drive Low may damage or shorten the life of the drivetrain. Shifting the transfer case to Turn the knob to the Four-Wheel To shift to the Four-Wheel Drive N (Neutral) can cause the vehicle Drive High or AUTO position. This Low position, the ignition must be in to roll even if the transmission is can be done at any speed, except...
Page 339 It is typical for the vehicle to exhibit Four-Wheel Drive Low is If the knob is turned to the significant engagement noise and to have the vehicle moving Four-Wheel Drive High, AUTO, bump when shifting between 1.6 to 3.2 km/h (1 to 2 mph). Turn the or Two-Wheel Drive High switch Four-Wheel Drive Low and knob to the Four-Wheel Drive High,...
Page 340 5. Shift the transfer case to 8. Turn the ignition to ACC/ 4. Release the parking brake prior Two-Wheel Drive High. ACCESSORY, which will turn the to moving the vehicle. engine off. 6. Turn the transfer case dial clockwise to N (Neutral) until it 9.
Page 341 If driving safely on a wet road and it suddenly slows or stops. Always becomes necessary to slam on the leave enough room up ahead to brakes and continue braking to stop, even with ABS. avoid a sudden obstacle, a computer senses that the wheels are slowing down.
Page 342 ® If this vehicle has StabiliTrak , it also has a Brake Assist feature designed to assist the driver in stopping or decreasing vehicle speed in emergency driving conditions. This feature uses the stability system hydraulic brake To release the parking brake, hold control module to supplement the the regular brake pedal down, then power brake system under...
Page 343 no rolling. The brakes will automatically release when the Non hybrid vehicles with StabiliTrak accelerator pedal is applied within have a Hill Start Assist (HSA) the two second window. If the feature, which may be useful when vehicle is equipped with the The vehicle has a vehicle stability the vehicle is stopped on a grade.
Page 344 StabiliTrak is on automatically If cruise control is being used when whenever the vehicle is started. To StabiliTrak activates, the cruise assist with directional control of the control automatically disengages. vehicle, the system should always The cruise control can be be left on.
Page 345 system. See Traction Control Operation next for more The TCS is part of the StabiliTrak information. system. Traction control limits wheel When the TCS has been turned off, spin by reducing engine power to system noises may still be heard as the wheels (engine speed a result of the brake-traction control management) and by applying...
Page 346 If cruise control is being used when Non-hybrid vehicles with StabiliTrak the system activates, the StabiliTrak have a Hill Start Assist (HSA) light will flash and cruise control will feature. See automatically disengage. Cruise control may be reengaged when Adding non dealer accessories can road conditions allow.
Page 347 For vehicles with an Allison or Hydra Matic 6 speed automatic transmission, see Grade Braking under for an explanation of how cruise Cruise control can be dangerous control interacts with the Range where you cannot drive safely at Selection Mode, tow/haul and grade a steady speed.
Page 348 To increase vehicle speed in Press to disengage small amounts, press the +RES cruise control without erasing the If the cruise control is set at a button. Each time this is done, set speed from memory. desired speed and then the brakes the vehicle goes about 1.6 km/h are applied, the cruise control is (1 mph) faster.
Page 349 Vehicles with a six speed automatic transmission have a There are three ways to end cruise Cruise Grade Braking feature Use the accelerator pedal to control: that may automatically shift to a increase the vehicle speed. When lower gear to keep the speed To disengage cruise control;...
Page 350 When the distance is less than 30 cm (12 in) the beeping is a continuous tone for five seconds. The URPA system does not To be detected, objects must be at detect pedestrians, bicyclists, least 25 cm (10 in) off the ground animals, or any other objects and below tailgate level.
Page 351 A trailer was attached to the When the system is off, PARK vehicle, or an object was ASSIST OFF displays on the Driver This hanging out of the tailgate during Information Center (DIC). The message can occur under the the last drive cycle. Once the message disappears after a short following conditions: object is removed and the...
Page 352 To turn off the RVC system, press Failure to use proper care before and hold , located on the inside If available, the Rear Vision Camera backing may result in injury, rearview mirror, until the left (RVC) system displays part of the death, or vehicle damage.
Page 353 The delay after shifting out of Touch the + (plus) R (Reverse) is approximately (minus) screen buttons to To turn the RVC system on or off: 10 seconds. The delay can be increase or decrease the contrast of 1. Shift into P (Park). canceled by performing one of the the screen.
Page 354 To turn the symbols on or off: To turn the guidelines on or off: 1. Make sure that URPA has not 1. Make sure that URPA has not been disabled. been disabled. 2. Shift into P (Park). 2. Shift into P (Park). 3.
Page 355 Displayed images may be further or closer than they appear. The area displayed is limited and objects which are close to either corner of the bumper or under the bumper do not display. The rear vision camera must be disconnected if the tailgate needs to be removed.
Page 356 The RVC system display in the rearview mirror may turn off or not appear as expected due to one of The RVC system might not work the following conditions. If this properly or display a clear image if: occurs the left indicator light on the mirror will flash.
Page 357 During any of these fault conditions, the display will be blank and the For diesel engine vehicles, see indicator will flash while the vehicle Fuel for Diesel Engines in the is in R (Reverse) or until the Duramax Diesel Supplement. conditions return to normal.
Page 358 Vehicles that have a FlexFuel badge and a yellow fuel cap can use either Use regular unleaded gasoline with unleaded gasoline or ethanol fuel a posted octane rating of 87 or containing up to 85% ethanol (E85). At a minimum, gasoline should meet higher.
Page 359 regulations. To help keep fuel injectors and intake valves clean and avoid problems due to dirty injectors or valves, look for gasoline If the vehicle is certified to meet Never use leaded gasoline or any that is advertised as TOP TIER California Emissions Standards, it is other fuel not recommended in the Detergent Gasoline.
Page 360 Gasolines containing oxygenates, fuel contains MMT. We recommend website (www.afdc.energy.gov/afdc/ such as ethers and ethanol, and against the use of such gasolines. locator/stations/) that can help you reformulated gasolines might be Fuels containing MMT can reduce find E85 fuel. Those stations that do available in your area.
Page 361 to 30°C ( 20°F) is possible, provided a winter grade ethanol blend is used. sparks, flames, and smoking It is best not to alternate repeatedly materials away from fuel. Do not between gasoline and E85. If you leave the fuel pump unattended do switch fuels, it is recommended when refueling the vehicle.
Page 362 To remove the fuel cap, turn it Be careful not to spill fuel. Do not slowly counterclockwise. top off or overfill the tank and wait a few seconds after you have finished If a fire starts while you are pumping before removing the refueling, do not remove the nozzle.
Page 363 Bring the fill nozzle in contact with the inside of the fill opening before operating the Only use towing equipment that has Never fill a portable fuel container nozzle. Contact should be been designed for the vehicle. while it is in the vehicle. Static maintained until the filling is Contact your dealer or trailering electricity discharge from the...
Page 364 Consider using a sway control. Vehicles can tow in D (Drive). For information on towing a disabled See Hitches under Shift the transmission to a lower vehicle, see gear if the transmission shifts . For information on too often under heavy loads and/ towing the vehicle behind another Do not tow a trailer at all during or hilly conditions.
Page 365 electric brakes, start the combination moving and then apply the trailer brake controller by hand Fully open the air outlets on to be sure the brakes work. or under the instrument When towing a trailer, exhaust During the trip, check occasionally panel.
Page 366 If the trailer turn signal bulbs burn When towing at high altitude on out, the arrows on the instrument steep uphill grades, consider the Hold the bottom of the steering panel will still flash for turns. It is following: Engine coolant will boil at wheel with one hand.
Page 367 4. Reapply the brake pedal. Then apply the parking brake and shift into P (Park). Always put the shift lever fully in 5. If the vehicle is four-wheel-drive, P (Park) with the parking brake Parking the vehicle on a hill with be sure the transfer case is in a firmly set.
Page 368 If the vehicle has a diesel engine, The vehicle needs service more The driver can lose control when see the Duramax diesel supplement often when pulling a trailer. See pulling a trailer if the correct for more information. equipment is not used or the If the vehicle is a hybrid, see the .
Page 369 The following information has many Trailer weight rating (TWR) is time-tested, important trailering tips calculated assuming the tow vehicle and safety rules. Many of these are has only the driver but all required important for your safety and that of trailering equipment.
Page 370 1500 Series 2WD Regular Cab Standard Box 4.3L V6 (b) 3.23 2 177 kg (4,800 lbs) 4 309 kg (9,500 lbs) 4.3L V6 With Automatic 3.73 2 449 kg (5,400 lbs) 4 536 kg (10,000 lbs) Transmission (b) 4.3L V6 With Manual 3.73 1 860 kg (4,100 lbs)
Page 371 5.3L V8 K5L HD Cooling 3.42 4 400 kg (9,700 lbs) 6 804 kg (15,000 lbs) Conventional Trailer 5.3L V8 K5L HD Cooling 3.42 4 264 kg (9,400 lbs) 6 804 kg (15,000 lbs) Fifth-Wheel Trailer 6.2L V8 K5L HD Cooling 3.42 4 400 kg (9,700 lbs) 6 804 kg (15,000 lbs)
Page 372 5.3L V8 (LMG) K5L HD 3.42 4 355 kg (9,600 lbs) 6 804 kg (15,000 lbs) Cooling Pkg 6.2L V8 K5L HD Cooling Pkg 3.42 4 400 kg (9,700 lbs) 6 804 kg (15,000 lbs) 6.2L V8 NHT Max Trailering Pkg 3.73 4 808 kg (10,600 lbs) 7 257 kg (16,000 lbs)
Page 373 5.3L V8 K5L HD Cooling 3.42 4 309 kg (9,500 lbs) 6 804 kg (15,000 lbs) Conventional Trailer 5.3L V8 K5L HD Cooling 3.42 4 082 kg (9,000 lbs) 6 804 kg (15,000 lbs) Fifth-Wheel Trailer 1500 Series 4WD Regular Cab Standard Box 4.3L V6 (b) 3.73 2 313 kg (5,100 lbs)
Page 374 5.3L V8 K5L HD Cooling 3.42 4 354 kg (9,600 lbs) 6 804 kg (15,000 lbs) Conventional Trailer 5.3L V8 K5L HD Cooling 3.42 4 354 kg (9,600 lbs) 6 804 kg (15,000 lbs) Fifth-Wheel Trailer 6.2L V8 K5L HD Cooling 3.42 4 264 kg (9,400 lbs) 6 804 kg (15,000 lbs)
Page 375 1500 Series 4WD Regular Cab Long Box 4.3L V6 (b) 3.73 2 223 kg (4,900 lbs) 4 536 kg (10,000 lbs) 4.8L V8 (b) 3.42 2 631 kg (5,800 lbs) 4 990 kg (11,000 lbs) 5.3L V8 (b) 3.08 2 858 kg (6,300 lbs) 5 216 kg (11,500 lbs) 5.3L V8 K5L HD Cooling 3.08...
Page 376 2500 Series 2WD Extended Cab Standard Box HD 6.0L V8 3.73 4 445 kg (9,800 lbs) 7 257 kg (16,000 lbs) 6.0L V8 Conventional Trailer 4.10 5 897 kg (13,000 lbs) 9 299 kg (20,500 lbs) 6.0L V8 Fifth-Wheel Trailer 4.10 6 486 kg (14,300 lbs) 9 299 kg (20,500 lbs)
Page 377 2500 Series 2WD Extended Cab Long Box HD 6.0L V8 3.73 4 400 kg (9,700 lbs) 7 257 kg (16,000 lbs) 6.0L V8 Conventional Trailer 4.10 5 897 kg (13,000 lbs) 9 299 kg (20,500 lbs) 6.0L V8 Fifth-Wheel Trailer 4.10 6 441 kg (14,200 lbs) 9 299 kg (20,500 lbs)
Page 378 2500 Series 4WD Regular Cab Long Box HD 6.0L V8 3.73 4 491 kg (9,900 lbs) 7 257 kg (16,000 lbs) 6.0L V8 Conventional Trailer 4.10 5 897 kg (13,000 lbs) 9 299 kg (20,500 lbs) 6.0L V8 Fifth-Wheel Trailer 4.10 6 532 kg (14,400 lbs) 9 299 kg (20,500 lbs)
Page 379 6.0L V8 (Dual Rear Wheels) 3.73 4 354 kg (9,600 lbs) 7 257 kg (16,000 lbs) 6.0L V8 (Dual Rear Wheels) 4.10 6 396 kg (14,100 lbs) 9 299 kg (20,500 lbs) 3500 Series 2WD Extended Cab Long Box 6.0L V8 (Single Rear Wheels) 3.73 4 309 kg (9,500 lbs) 7 257 kg (16,000 lbs)
Page 380 6.0L V8 (Single Rear Wheels) 4.10 6 305 kg (13,900 lbs) 9 299 kg (20,500 lbs) Fifth-Wheel Trailer 6.0L V8 (Dual Rear Wheels) 3.73 4 082 kg (9,000 lbs) 7 257 kg (16,000 lbs) 6.0L V8 (Dual Rear Wheels) 4.10 6 123 kg (13,500 lbs) 9 299 kg (20,500 lbs) 3500 Series 4WD Regular Cab Long Box...
Page 381 6.0L V8 (Dual Rear Wheels) 3.73 4 037 kg (8,900 lbs) 7 257 kg (16,000 lbs) 6.0L V8 (Dual Rear Wheels) 4.10 6 078 kg (13,400 lbs) 9 299 kg (20,500 lbs) 3500 Series 4WD Crew Cab Standard Box 6.0L V8 3.73 4 173 kg (9,200 lbs) 7 257 kg (16,000 lbs)
Page 382 Ask your dealer for trailering information or advice, or write us at The tongue load (A) of any trailer is our Customer Assistance Offices. very important because it is also part of the vehicle weight. The Gross Vehicle Weight (GVW) includes the curb weight of the for more vehicle, any cargo carried in it, and...
Page 383 Trailering may be limited by the vehicle's ability to carry tongue weight. Tongue or kingpin weight 1500 Weight Carrying 272 kg (600 lbs) cannot cause the vehicle to exceed the GVWR (Gross Vehicle Weight 1500 Weight Distributing 499 kg (1,100 lbs) Rating) or the RGAWR (Rear Gross 1500 Fifth-Wheel Gooseneck...
Page 384 that uses spring bars to distribute the trailer tongue weight among the two vehicle and trailer axles. Be sure the vehicle's tires are It is important that the combination Fifth-wheel and gooseneck hitches inflated to the inflation pressures of the tow vehicle and trailer does may also be used.
Page 385 The hitch should be located in the pickup bed so that its centerline is over or slightly in front of the rear Fifth-wheel and gooseneck trailers axle. Take care that it is not so far can be used with many pickup forward that it will contact the back models.
Page 386 Be sure to follow the proper installation instructions included with Always attach chains between the A loaded trailer that weighs more any electrical equipment that is vehicle and the trailer. Cross the than 900 kg (2,000 lbs) needs to installed. safety chains under the tongue of have its own brake system that is the trailer to help prevent the tongue...
Page 387 The seven-wire harness contains the following trailer circuits: All regular, extended cab and crew cab pickups have a seven wire Yellow: Left Stop/Turn Signal trailer towing harness. Dark Green: Right Stop/Turn For vehicles not equipped with Signal heavy duty trailering, the harness is Brown: Taillamps secured to the vehicle's frame White: Ground...
Page 388 Brown: Taillamps If charging a remote (non-vehicle) When the camper-wiring harness is battery, press the Tow/Haul Mode ordered without the heavy-duty White: Ground button, if equipped, located at the trailering package, a seven-wire Light Green: Back-up Lamps end of the shift lever. This will boost harness with a seven-pin connector the vehicle system voltage and is located at the rear of the vehicle...
Page 389 When pulling a heavy trailer or a If the vehicle is equipped with an large or heavy load in Integrated Trailer Brake Control stop-and-go traffic. (ITBC) System, the blunt cuts exist, but are not connected further in the When pulling a heavy trailer or a harness.
Page 390 cause the vehicle s antilock brake or ITBC system is fully functional only StabiliTrak systems to activate, when the ignition is in ON or power sent to the trailer's brakes will in RUN. be automatically adjusted to The ITBC system can only be used minimize trailer wheel lock-up.
Page 391 When trailering, make sure of the information. The control panel following: allows adjustment to the amount of output, referred to as trailer gain, The ITBC system is used only available to the electric trailer with trailers that are equipped brakes and allows manual with electric brakes.
Page 392 The Trailer Brake Display Page can All DIC warning and service 0.0 (zero) gain is the factory default be displayed by performing any of messages must first be setting. To properly adjust trailer the following actions: acknowledged by the driver by gain, see Trailer Gain Adjustment pressing the odometer trip stem or Procedure later in this section.
Page 393 The Trailer Output will indicate - - - - - - on the Trailer The Manual Trailer Brake Apply Trailer Gain should be set for a Brake Display Page whenever the Lever is located on the Trailer Brake specific trailering condition and must following occur: Control Panel and is used to apply be adjusted any time vehicle...
Page 394 In the Trailer Output display Use the following procedure to 6. Adjust the Trailer Gain to just on the DIC, - - - - - - will correctly adjust Trailer Gain for each below the point of trailer wheel disappear if there is no towing condition: lock-up, indicated by trailer error present.
Page 395 If the disconnect occurs while To determine if the electrical fault is the vehicle is stationary, this on the vehicle side or trailer side of In addition to displaying TRAILER message will automatically turn the trailer wiring harness GAIN and TRAILER OUTPUT off in about 30 seconds.
Page 396 Take the vehicle to an authorized GM dealer to have the ITBC system diagnosed and repaired. Non-hybrid vehicles with StabiliTrak If either the CHECK TRAILER have a Trailer Sway Control (TSC) WIRING or SERVICE TRAILER feature. If the vehicle is towing a BRAKE SYSTEM message is trailer and the system detects that displayed while driving the vehicle,...
Page 397 Some vehicles are built with a 135 kg (300 lb). This means that you special snow plow prep package, may only be able to carry one called RPO VYU. If the vehicle has passenger. But, even this may be this option, you can add a plow to it, too much if there is other equipment Before installing a snow plow on the provided certain weights, such as...
Page 398 The snow plow manufacturer or In order to calculate the amount of installer can assist you in weight any front accessory, such as determining the amount of rear a snow plow, is adding to the front ballast required, to help make axle, use the following formula: sure the snowplow/vehicle combination does not exceed...
Page 399 For example, adding a 318 kg Heavier equipment can be added on (700 lb) snow plow actually adds the front of the vehicle if it is more than 318 kg (700 lb) to the compensated for by carrying fewer manufacturer or installer's front axle.
Page 400 Keep in mind that reserve capacity See your dealer for additional numbers are intended as a guide advice and information about using when selecting the amount of a snow plow on the vehicle. Also, equipment or cargo the truck can We are aware that some vehicle carry.
Page 533 Canada) ....13-1 Reporting Safety Defects to GMC. Normally, any concerns with Customer Satisfaction the United States the sales transaction or the Procedure (Mexico) .
Page 534 If after contacting a When contacting GMC, remember 40 days. If you do not agree with the member of dealership management, that your concern will likely be decision given in your case, you it appears your concern cannot be resolved at a dealer's facility. That is...
Page 535 For further information concerning In the event that you do eligibility in the Canadian Motor not feel your concerns have been Vehicle Arbitration Plan (CAMVAP), addressed after following the call toll-free 1-800-207-0685, or call procedure outlined in Steps One the General Motors Customer Care and Two, General Motors of Canada Centre, 1-800-263-3777 (English), Limited wants you to be aware of its...
Page 536 If you have a problem that has not been satisfactorily handled through If your case is not resolved in a the normal means, we suggest the reasonable amount of time by your Owner satisfaction and goodwill are following steps: dealer, please call the General very important to your dealer and Motors Customer Assistance General Motors.
Page 537 C.P. 11520, Mexico, D.F. the toll-free number for assistance. CA1-163-005 However, if a customer wishes to 01-800-466-0801 1908 Colonel Sam Drive write or e-mail GMC, the letter Long Distance: 011-52-53 29 0801 Oshawa, Ontario L1H 8P7 should be addressed to: www.gmc.ca 1-800-263-3777 (English)
Page 538 Customer assistance is available and who use Text Telephones Monday through Friday, 08:00 to (TTYs), GMC has TTY equipment 1-800-999-5252 20:00 hours, and Saturdays from available at its Customer Assistance 08:00 to 15:00 hours.
Page 539 Storage for online service and to parts and service estimates, maintenance records. My GM Canada is a check trade-in values, GMC dealer locator for service password-protected section of or schedule a service nationwide. www.gm.ca where you can save appointment by adding the Exclusive privileges and offers.
Page 540 For more information on the limited the New Vehicle Limited Warranty. offer, visit www.gmmobility.com or When calling Roadside Assistance, GMC and General Motors of call the GM Mobility Assistance have the following information Center at 1-800-323-9935. Text Canada Limited reserve the right to...
Page 541 GMC and General Motors of Tow to the If your trip is Canada Limited reserve the right to nearest GMC dealer for warranty interrupted due to a limit services or payment to an service, or if the vehicle was in a...
Page 542 GMC under the terms and conditions of the repair orders. Once Customer Assistance Center at the program.
Page 543 If the vehicle cannot be received dealers. repair facility. by the nearest GMC dealer due : Tow to the to scheduling conflicts, the nearest dealer for warranty vehicle will be taken to a safe...
Page 544 Once the dealer has with a carrying capacity greater GMC dealership to repair the reported that the vehicle has than 3.5 tons. vehicle the same day, requiring been repaired, Roadside...
Page 545 Cost of towing a trailer when phone, use the following numbers: unforeseen circumstances, such choosing a GMC dealer that is as natural phenomena of an nearest to the temporary storage extraordinary nature, facility for the disabled vehicle.
Page 546 Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps When the vehicle requires warranty To enhance your ownership to minimize inconvenience by service, contact your dealer and experience, we and our participating providing several transportation request an appointment.
Page 547 Your dealer may arrange to provide If the vehicle requires overnight you with a courtesy rental vehicle or All program options, such as shuttle warranty repairs, and public reimburse you for a rental vehicle service, may not be available at transportation is used instead of that you obtain if the vehicle is kept every dealer.
Page 548 Recycled original equipment parts perform properly in subsequent may also be used for repair. These collisions. Aftermarket parts are not parts are typically removed from covered by the GM New Vehicle vehicles that were total losses in Limited Warranty, and any vehicle If the vehicle is involved in a prior crashes.
Page 549 If the vehicle is leased, the leasing Gather the following information: company may require you to have Driver name, address, and Protect your investment in the GM insurance that ensures repairs with telephone number. vehicle with comprehensive and Genuine GM Original Equipment collision insurance coverage.
Page 550 If another party's insurance Each bulletin contains instructions company is paying for the repairs, to assist in the diagnosis and you are not obligated to accept a service of the vehicle. In the event that the vehicle requires repair valuation based on that damage repairs, GM recommends insurance company's collision policy that you take an active role in its...
Page 551 To contact NHTSA, you may call the Vehicle Safety Hotline Technical Service Bulletins and toll-free at 1-888-327-4236 Manuals are available for current (TTY: 1-800-424-9153); go to and past model GM vehicles. write to: Administrator, NHTSA 1200 New Jersey Avenue, S.E. If you believe that your vehicle For Credit Card Orders Only Washington, D.C.
Page 552 General (1-800-462-8782), or write: performance and how it is driven. Motors of Canada Limited. Call GMC Customer Assistance Center For example, the vehicle uses Transport Canada at P.O. Box 33172 computer modules to monitor and...
Page 553 This data can help provide a better GM will not access this data or understanding of the circumstances share it with others except: with the This vehicle has an Event Data in which crashes and injuries occur. consent of the vehicle owner or, Recorder (EDR).
Page 554 If the vehicle is equipped with an active OnStar system, that system RFID technology is used in some This vehicle has systems that may also record data in crash or vehicles for functions such as tire operate on a radio frequency that near crash like situations.

GMC 2012 Sierra Owner's Manual

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