Help Troubleshooting - Panasonic UB-5315 Operating Instructions Manual

Troubleshooting
Treat problems according to the information given in the table below. If problems still persist, call your dealer for
service.
Symptom
Power switch is on but the
indicator is off.
Copied copy paper will not
come out.
Nothing is printed on the
paper or copies are faint or
blurred.
Black streaks or blank
(unprinted) spots appear on
the copy (copy paper is dirty).
A black or white horizontal
line appears, or the page
prints in black or blank.
The screen does not
advance when the Copy or
Advance Key is pressed.
Contrast/Remaining
Film Indicator flashes.
When connecting a USB cable
after installing the driver, the
warning message is displayed
to require the Panaboard UB5-
7 Driver Disk.
The software installed before
is deleted from the Programs
menu or cannot be used after
installing the Panasonic-
DMS.
32
Care and Remedy
Check that the power plug is securely plugged in.
(If the indicator still does not light, turn the power off and on again.)
The unit is out of copy paper or thermal transfer film. (The Error
Indicator flashes " " or "
Insert copy paper or replace the thermal transfer film.
The printer door is open. (The Error Indicator flashes "
Close the printer door firmly until a click is heard.
The paper cover is open.
Close the paper cover firmly until a click is heard.
Paper is jammed in the printer. (The Error Indicator flashes "
Open the printer door and remove the jammed paper.
The platen roller and pick-up roller are dirty.
Open the printer door and wipe the platen roller and the pick-up
roller to clean them.
The writing on the screen is too thin or light.
Make thicker, darker lines or change to a new marker.
The printer door is slightly open.
Close the printer door firmly until a click is heard.
The printer head or platen roller is dirty.
Open the printer door and clean any dirt off the printer head and
platen roller.
The thermal transfer film is wrinkled because it was set in place without
removing excess slack.
Rewind the used portion of the thermal transfer film to remove the
excess slack, then reattach it.
The unit is in strong sunlight or strong lighting.
Change the direction of the screen or block the light.
Static electricity was generated when the screen film was wiped.
Turn off the power and slowly move the screen by hand.
The time to replace the thermal transfer film is approaching. (Only
about 15 more sheets may be copied.)
Prepare a new replacement film (UG-6001).
The necessary file is not found in Windows 98.
Click the location's box and select the path
"UB5-7\UsbDrv\Win98-Me" in the pull down menu.
After the existing Panasonic-DMS software is uninstalled, the new
Panasonic-DMS is installed.
Install the new Panasonic-DMS again as follows.
1. Uninstall the current Panasonic-DMS.
2. Install the old Panasonic-DMS.
3. Install the new Panasonic-DMS in the same folder with the old one.
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