Alarm.Com Concord 4 CDM Installation Manual
Alarm.Com Concord 4 CDM Installation Manual

Alarm.Com Concord 4 CDM Installation Manual

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Concord 4 CDMA Module
INSTALLATION GUIDE
Introduction
The CDMA Module V4 for Concord 4 & higher enables wireless reporting
of all alarms and other system events from the Interlogix Concord 4
control panel using the CDMA wireless (cellular) network. The module
can be used as the primary communication path for all alarm signaling,
or as a backup to a telephone line connection to the central monitoring
station. The wireless alarm signaling and routing service is operated by
Alarm.com. The Concord 4 CDMA module also features integrated
support for Alarm.com's emPower
capabilities and is compatible with the Alarm.com Image Sensor
(additional hardware required).
The module interfaces with the Concord panel data bus and is powered
by the panel battery or an auxiliary 12 VDC power supply. Status LEDs
indicate bus and cellular network communications.
Contact Information
For additional information and support on Alarm.com products and
services, please visit
www.alarm.com/dealer
Technical Support at 1-866-834-0470.
Copyright © 2012 Alarm.com. All rights reserved
Compatibility
The module can be used on Concord 4.0 and higher to enable
Alarm.com's interactive suite of services.
Account Creation
Before installing the Alarm.com CDMA Module in a Concord system, a
new customer account needs to be created with Alarm.com. We
recommend creating the account at least 24 hours in advance of
installation to ensure that the radio is activated prior to installation.
To activate an account go to www.alarm.com/dealer and login. Under
the "Customers" heading at the top left of the page click on "Create New
Customer". You will need the following customer information to create
the account:
• Customer Name
• Customer Address
• Customer Phone Number
• Customer E-mail
• Preferred login name for the customer
• Alarm.com Module Serial Number
At the end of the account creation process you will be able to print a
Welcome Letter for the customer that has their login information and
temporary password for the Alarm.com website.
Installation Overview & Guidelines
Before beginning the module installation, familiarize yourself with the
following installation guidelines and the location of the module and
troubleshooting LEDs and their function as shown in Figure 1 and Table
2, as they are referenced throughout this guide. Using these tips will
help guarantee a successful module installation.
Create the customer account on the Alarm.com Dealer Site at least 24
1)
hours before installation. See
Turn off the "Access Code Lock" feature on the panel. This feature
2)
MUST be off for the system to communicate with Alarm.com.
TM
solution with built-in Z-Wave
or contact Alarm.com
Account Creation
above.
Copyright © 2012 Alarm.com
Concord 4 CDMA Module
Installation consists of finding a mounting location for optimum
3)
wireless signal strength, mounting and wiring the module, and
installing a case tamper (if necessary). Use the CDMA Status LEDs on
the module to check the signal strength before you permanently mount
the module to avoid signaling issues after the installation is complete.
4)
Power the module off of the battery, not off of the panel. (See
on page 2.)
5)
Perform a manual phone test (Comm Test) to initiate communication
(See
Power up
on page 3.)
6)
Observe panel power limitations as stipulated below:
• The module draws a maximum of 65 mA (continuous) in PowerSave
mode and 100 mA (continuous) in Idle Mode and Connected Mode
from the panel. The module can draw up to 1600 mA
(instantaneous peaks) from the panel.
• Do not exceed the panel total output power when using panel
power for bus devices and hardwired sensors (refer to panel
documentation).
• Use four-conductor, 22 or 18 gauge stranded wire to connect the
module to the panel. Table 1 shows the maximum wire length for
each gauge.
Table 1: Maximum wire length
Gauge
Maximum Wire Length
22 gauge
40 ft. (12.2 m)
18 gauge
90ft. (27.4 m)
Figure 1: Main module components
PWR LED
BUS LED
AUTO LED
Unused LED
Gateway
Status LEDs
Wiring
Terminals
Table 2: Component Descriptions
Component
Function
PWR LED
Indicates module power status.
BUS LED
Indicates data bus activity between the panel and module.
AUTO LED
Indicates module/data transceiver communication.
Indicates the current signal and status of the wireless gateway
Gateway Status
module. (See
LEDs
information.)
Wiring terminals
Provides wiring connection to the panel.
Antenna
Snap-in MMCX antenna connector.
Connector
Module status
Indicates communication with the CDMA network, report errors,
LEDs
and signal strength.
Serial number
A 15-digit number. Only the last 10 digits (after the dash "-") are
used for account activation.
Figure 2 on page 2 shows the CDMA status LEDs and Table 3 on page 2
describes the LED functions. See
more information.
|
www.alarm.com
|
v3.0
|
Installation Guide
Serial number label
Antenna Connector
Orange Z-Wave
Antenna
Module Status
LEDs
Gateway Status LEDs
on page 3 for more
Module Status LEDs
on page 4 for
Wiring
1

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Summary of Contents for Alarm.Com Concord 4 CDM

  • Page 1 LED functions. See Module Status LEDs on page 4 for more information. Create the customer account on the Alarm.com Dealer Site at least 24 hours before installation. See Account Creation above. Turn off the “Access Code Lock” feature on the panel. This feature MUST be off for the system to communicate with Alarm.com.
  • Page 2: Module Installation

    CDMA signal strength level (where 5 is the strongest 10 amp fuse signal). Alarm.com recommends a signal level of two or higher for proper operation of the CDMA Module. If required, connect an input device to the module Z1 and ZCOM •...
  • Page 3: Gateway Status Leds

    Alarm.com’s emPower solution with built-in Z-Wave capabilities. Z- Off: The LED is off as soon as Alarm.com receives a message from the Wave devices can be enrolled into the system using a push button on module (off most of the time).
  • Page 4: Module Status Leds

    Module in range, first message not sent, not currently sending message. unit in Idle mode, and with every communication with Alarm.com in Module in range, first message sent, not Connected Mode. In PowerSave mode, this LED flashes in unison with currently sending message.
  • Page 5: Troubleshooting/Testing

    Entering Installer Programming mode will cause the module to go into Idle mode. Regulatory Information Changes or modifications not expressly approved by Alarm.com can void the user’s authority L1 - Flashes errors, if any to operate the equipment. L2 - Communication with panel L3 - Communication with Alarm.com...

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