Module Status Leds - Alarm.Com Concord 4 CDM Installation Manual

Table 4: Status LED Condition Patterns
Condition Red Yellow Green
Number LED LED LED
1 Off Off Off
2 On Off Off
3 On On Off
4 On On Blinks
5 On Blinks Blinks
6 Blinks On Blinks
7 Blinks On Off
8 Blinks Blinks Blinks

Module Status LEDs

There are four small CDMA status LEDs, located below the serial number
label on the module (Figure 1 on page 1).
LED L1 (red)
LED L1 flashes when an error is encountered. The number of flashes is
the error number. If there are two or more errors at the same time, the
errors will be flashes one after the other. The LED will stay off for at least
four seconds between errors. Table 5 describes the errors indicated by
LED L1.
Table 5: Error descriptions
Number
of
Flashes
Module cannot communicate with the panel. Perform a power
cycle on the panel. If the error persists lift the module out of the
1 panel and re-insert it. If the error is still observed try a different
module. Finally, if that does not fix the problem try a different
panel.
2 then 4 The module provisioning process could not be completed.
The module provisioning process could not be completed because
2 then 5
the module is currently roaming on the carrier's network.
The module is trying to register on the CDMA network. If it persists
for more than a few minutes, the module is having problems
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registering. Check L4 for signal level. If signal level is lower than 2
bars, change the panel's location or use a remote antenna option.
The module is registered on the CDMA network but could not
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connect with Alarm.com. Contact Alarm.com Technical Support.
Radio portion of the module is not working correctly. If this
persists for more than a few minutes the module may need to be
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replaced. This error is extremely rare so verify that the module is
flashing 5 times.
This is an error only if it persists for more than a minute.
6 Otherwise, it's an indication that the module is fixing an unusual
condition regarding communication with the CDMA network.
7 Access Code Lock On: This option MUST be turned off at the panel
(System Programming - 0003) for module to communicate.
8 If it persists, the account may have been set up
incorrectly. Contact Alarm.com Technical Support. You will be
asked to check the serial number of the module.
LED L2 (yellow)
L2 flashes with every communication between the module and the
panel. Normal pattern calls for a series of quick flashes every two
seconds in Idle Mode or four seconds in PowerSave Mode.
Condition
Module not powered up/not working
Module in range, first message not sent,
not currently sending message.
Module in range, first message sent, not
currently sending message.
Module in range, first message sent,
currently sending message.
Module in range, sending first message,
currently sending message.
Module out of range, first message sent,
currently sending message.
Module out of range, first message sent,
not currently sending message.
Module out of range, sending first
message, currently sending message.
Error and Solution
Copyright © 2012 Alarm.com
Concord 4 CDMA Module
It also occasionally flashes in patterns to indicate Z-Wave status. See
Table 6 for a description of various possibilities.
LED L3 (green or yellow)
L3 flashes with every communication between the module and its radio
unit in Idle mode, and with every communication with Alarm.com in
Connected Mode. In PowerSave mode, this LED flashes in unison with
LED L2.
LED L4 (green or yellow)
L4 indicates the CDMA signal level as a number of flashes (0 to 5 bars).
The number of bars may not correspond to the bars shown on your cell
phone. A level of 5 bars is obtained only in the strongest signal
conditions. Signal level is updated every ten seconds if it fluctuates, or
every 30 seconds if it is fairly stable.
If LED L4 is continuously flashing, the module provisioning process is in
progress. The signal level indication will resume after the process
completes.
If LED L4 is not flashing it indicates one of the following states:
• The module is in power save mode;
• The module just powered up;
• There is no CDMA coverage in the area. Alarm.com recommends
a steady signal level of 2 or higher for proper operation of the
module.
In Connected mode, LED L4 toggles on and off.
LED L5 (yellow)
L5 indicates Z-Wave errors. The possible signals and what they indicate is
shown in Table 6 .
Table 6: Z-Wave Status & Error Descriptions
LED L2 LED L5 Device Status or
Error
4-blink Add mode (lasts
120 seconds or
until a device is
added)
2-blink Delete mode
(lasts 120
seconds or until a
device is deleted)
Solid Successful add
node/remove
node/ replication
(lasts 60 seconds)
Solid Add node
with attempt failed
one because node
blink already in
network (lasts 60
seconds)
2-blink No other nodes
are in the
network (lasts
until a device is
added to the
network)
5-blink Learn mode error
(lasts 60 seconds)
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Description
In this mode you can add a device to
the local Z-Wave network. Devices
cannot be added to a network if they
are already a part of a network.
In this mode you can delete a device
from a Z-Wave network. A device can
only be in one network at a time, and
must receive a "delete" command
before it can be learned into a new
network.
After receiving this signal leave all
devices by the CDMA Module for 1
minute. Locks must be left next to the
module for 4 minutes.
The device you attempted to add to a
network is already in a network, and
must be "deleted" before it can join a
new network.
No devices have been added that can
be controlled by the CDMA Module.
See above for instructions on how to
add devices.
The device you attempted to add into
a Z-Wave network was not successfully
added.
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