Error
Error Message
Code
2102
Failed to send via FTP.
2103
Failed to send the e-mail.
Failed to send i-FAX.
2201
Failed to send the e-mail.
Failed to send via FTP.
Failed to send via SMB.
Failed to send i-FAX.
2202
Failed to send the e-mail.
Failed to send via FTP.
Failed to send i-FAX.
2203
Failed to send via FTP.
Failed to send via SMB.
2231
Failed to send via FTP.
2204
Failed to send the e-mail.
Failed to send i-FAX.
3101
Failed to send the e-mail.
Failed to send i-FAX.
Failed to send via FTP.
3201
Failed to send the e-mail.
Failed to send i-FAX.
Corrective Actions
Check the following of the FTP
server.
- Is FTP available?
- The server is not operating properly.
Check the network.
- The network cable is connected.
- The hub is not operating properly.
- The server is not operating properly
Check the network.
- The network cable is connected.
- The hub is not operating properly.
- The server is not operating properly.
Check the network.
- The network cable is connected.
- The hub is not operating properly.
- The server is not operating properly.
Check the e-mail size limit of the
SMTP settings on the Command
Center RX.
Check the authentication methods of
both the sender and the recipient.
Check the network.
- The network cable is connected.
- The hub is not operating properly.
- The server is not operating properly.
Check the SMTP user authentication
method of the recipient.
12-20
Troubleshooting
Reference Page
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2-25
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