Dell PowerVault MD3200i Hardware Installation And Troubleshooting Manual page 68

Table A-1. General Cluster Troubleshooting
Problem
Unable to add a node
to the cluster.
Public network clients
cannot access the
applications or services
that are provided by
the cluster.
68
Troubleshooting Tools
Probable Cause
The new node cannot
access the shared disks.
One or more nodes may
have the Internet
Connection Firewall
enabled, blocking RPC
communications between
the nodes.
One or more nodes may
have the Internet
Connection Firewall
enabled, blocking RPC
communications between
the nodes.
(continued)
Corrective Action
Ensure that the new cluster node
can enumerate the cluster disks
using Windows Disk
Administration. If the disks do
not appear in Disk
Administration, check the
following:
• Check all cable connections
• Check the Access Control
settings on the attached
storage systems
Configure the Internet
Connection Firewall to allow
communications that are
required by the Microsoft
Cluster and the clustered
applications or services. For more
information, see the Microsoft
Knowledge Base article
KB883398 at
support.microsoft.com.
Configure the Internet
Connection Firewall to allow
communications that are
required by the Microsoft
Cluster and the clustered
applications or services.
For more information, see the
Microsoft Knowledge Base article
KB883398 at
support.microsoft.com.