Phonak Una User Manual
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Phonak Una User Manual

Phonak Una User Manual

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Summary of Contents for Phonak Una

  • Page 1 User Guide...

  • Page 2: Table Of Contents

    Tamper proof battery compartment Identifying left and right instruments Inserting Una hearing aid with earmold into your ear Inserting Una hearing aid with Fit’nGo slim tube or Fit’nGo standard tube into your ear 20 Operation Switching ON / OFF Controlling the volume...
  • Page 3 FM communication with Una (optional) Attaching / removing MicroLink FM receiver ML9S / Audio shoe AS9 Manual selection of an FM program Multi-frequency FM products Care and maintenance Wind and Weather Protector Open fitting: Fit’nGo slim tube Troubleshooting Important safety information...
  • Page 4 This user guide is valid for: Non wireless models CE mark applied Una M 2007 Una M AZ 2007 Una SP 2007 Una SP AZ 2007 The following table shows what battery you need for your hearing aid model. Model...

  • Page 5: Welcome

    Welcome Your new hearing aid is a premium Swiss quality product. It was developed by Phonak, one of the world`s leading companies in hearing technology. Your hearing aid offers the most modern digital hearing technology currently available on the market.

  • Page 6: Description

    Description Una hearing aid with earmold Microphone inputs with Wind and Weather Protector Program switch (TacTronic) Volume control Battery compartment with ON / OFF switch Hook /sound output Individual earmold (detachable)
  • Page 7 Una hearing aid with Fit’nGo slim tube – see left diagram Slim tube (sound output) Dome (detachable) Retention Una hearing aid with Fit’nGo standard tube – see left diagram Fit’nGo standard tube Fit’nGo wax protector Retention...

  • Page 8: Short Introduction

    Short introduction Inserting the battery More details see page 10 Switching ON / OFF More details see page 24...

  • Page 9: Controlling The Volume

    Controlling the volume More details see page 26 Volume up Volume down Selecting a hearing program More details see page 28...

  • Page 10: Preparation

    Preparation Replacing the battery Use battery size 13 for all Una behind-the-ear instruments (BTE). Using the nail grip, open the battery compartment completely and remove the old battery. Remove the protective foil from the new battery.
  • Page 11 Insert the new battery with the “+” sign (flat side of the battery) in line with the “+” marked on the battery cover and close it.
  • Page 12 Preparation Replacing the battery Handle the battery cover with care and do not use excessive force. If there is any resistance when shutting the cover, ensure that the battery is inserted correctly. The cover may not close properly if the battery is upside down, and the instrument will not work.

  • Page 13: Tamper Proof Battery Compartment

    (see page 15). To lock the battery compartment after it is closed: Use a Phonak screwdriver and turn the screw to its middle position (slot vertical). To unlock the battery cover: Turn the screw until...
  • Page 14 Preparation Please make sure that the screw is not in the locked position when you close the battery compartment. Locked Unlocked The ON / OFF switch is not available when the battery compartment is locked. To switch the hearing system OFF, it is necessary to unlock the tamper proof battery compartment.

  • Page 15: Identifying Left And Right Instruments

    Identifying left and right hearing aids It is important to use the correct hearing aid for each ear. Your hearing care professional can mark the hearing aids for you. The color code on the housing will identify left and right hearing aids. The color code is as follows: red = right blue = left...

  • Page 16: Inserting Una Hearing Aid With Earmold Into Your Ear

    Preparation Inserting Una hearing aid with earmold into your ear Using the hand on the same side you wear your hearing aid, grasp the earmold between the thumb and index finger. Raise your hand to your ear making sure the canal portion of the earmold faces your ear.
  • Page 17 Place the canal portion of the earmold inside your ear canal. If it is difficult to get it into place, stretch your ear by pulling it gently backwards and upwards with your other hand. When the canal portion is in place, twist the earmold backwards so that it fits into the concha and the helix portion is under the fold.
  • Page 18 Preparation Now position the hearing aid behind the ear. Be careful not to twist the tubing.
  • Page 19 Check the placement of the earmold by tracing the contour of the ear with your finger. To remove your hearing aid, grasp the earmold, not the tubing, and pull it out of your ear gently but firmly.

  • Page 20: Inserting Una Hearing Aid With Fit'ngo Slim Tube Or Fit'ngo Standard Tube Into Your Ear

    Preparation Inserting Una hearing aid with Fit’nGo slim tube or Fit’nGo standard tube into your ear Before inserting the dome, check that it is correctly attached to the tube (dome length is completely slided over the tube). Place the hearing aid over the top of your ear Hold the slim / Fit’nGo tube where it attaches to the...
  • Page 21 The dome or Fit’nGo wax protector should be placed far enough into the ear so that the slim / Fit’nGo tube lies flush with your head Place the retention tail of the slim / Fit’nGo tube into the bowl of your concha...
  • Page 22 Preparation Closed domes The closed dome has a different design than the open dome, refer to picture. The closed dome consists of two fins overlapping each other. Before inserting the closed dome into the ear canal it is important to check the position of these fins.
  • Page 23 Correct position Wrong position Moving the fins...

  • Page 24: Operation

    Using the nail grip, slightly open the battery cover until it snaps into its OFF position. Switching ON Close the battery compartment. Your Una hearing aids are always working in the initial hearing program, and at the preset volume when turned ON.
  • Page 25 Your hearing care professional may have delayed the activation of your Una hearing aid after switching ON (9 or 15 seconds), in order to avoid any disturbance when placing it on your ear. The activation is confirmed by an acoustic signal.

  • Page 26: Controlling The Volume

    Operation Controlling the volume The volume of your Una hearing aid can be adjusted above or below the preset volume. Volume up Volume down...
  • Page 27 Note • A beep confirms each action on the volume control. A double beep indicates that you have reached the limit of your volume control range. • If not required, your hearing care professional can remove the volume control switch.

  • Page 28: Selecting A Hearing Program

    Operation Program selection Upon request, your hearing care professional can program for you additional individual hearing programs dedicated to specific hearing situation or FM (wireless communication) use. Important Ask your hearing care professional to print out the complete description of your individual hearing programs and how to access them with your program switch.

  • Page 29: Telecoil (Optional)

    Program switch (TacTronic) The program switch allows manual toggling between the different hearing programs your hearing care professional may have activated in your Una hearing aid. Telecoil (optional) Your hearing care professional may have activated a Telecoil (T-coil) in your Una hearing aids. The...

  • Page 30: Fm Communication With Una (Optional)

    MicroLink receivers attached to the Una hearing aids. Your multi-frequency MicroLink ML9S or MicroMLxS, fixed onto your Una hearing aid, is the world’s smallest high-end FM receiver. For more information about the use of your FM system, please refer to the appropriate FM transmitter user...
  • Page 31 ML9S and Audio shoe AS9 Your hearing care professional has already prepared your Una hearing aid for use with an FM receiver. To attach the MicroLink receiver ML9S or the audio shoe AS9, firmly hold it in your hand and push the small...
  • Page 32 FM communication with Una (optional) Then, push the hearing aid down until it snaps in click To remove the MicroLink ML9S or audio shoe, place the hearing aid on a firm surface, hold the MicroLink / audio shoe firmly and slide the locking system.

  • Page 33: Manual Selection Of An Fm Program

    Note With the audio shoe, a universal MicroLink, MicroMLxS or another audio signal source can be connected to your Una hearing aid. Manual selection of an FM program Use the program switch to select the desired FM program, identified by the appropriate acoustic signal.

  • Page 34: Multi-Frequency Fm Products

    FM communication with Una (optional) Multi-frequency FM products Phonak recommends the following FM systems with your Una hearing aid. FM Receivers MicroLink ML9S: Perfectly integrated in the Una design. Universal MicroLink: MicroMLxS together with the Audio shoe interface AS9-MLxS. If you use a MicroMLxS or...
  • Page 35 FM Transmitter e.g. EasyLink: transmitter with a built in microphone and an easy one-button user interface. • Improved speech understanding in noise • Compatible with all Phonak FM receivers...

  • Page 36: Care And Maintenance

    Care and maintenance Diligent and routine care of your hearing aid contributes to outstanding performance and a long service life. Please use the following specifications as a guideline: General information Before using hair spray or applying cosmetics, you should remove your hearing aid from your ear, because these products may damage it.
  • Page 37 Wind and Weather Protector Important: The Wind and Weather Protector is an exclusive Phonak system designed to protect Una's high-tech microphones from dust and humidity. As a result they last much longer, reducing the service costs of your hearing aids. The life span of the...
  • Page 38 Care and maintenance Daily Inspect the earmold (dome or SlimTip) and tube for earwax and moisture deposits. Clean the surfaces with a lint-free cloth. Never use cleaning agents such as household detergents, soap, etc. for cleaning your hearing aid. It is not recommended to rinse these parts with water, risk for lodging in the tube.

  • Page 39: Open Fitting: Fit'ngo Slim Tube

    Open fitting: Fit’nGo slim tube The following care and maintenance instructions will help extend the life span and ensure the quality and comfort of your hearing aid fit with slim tube. The slim tube feeds the amplified sound from the hearing aid into the ear.
  • Page 40 Care and maintenance Remove the slim tube from the hearing aid before cleaning by unscrewing and taking it off . After cleaning it is important to remove the cleaning tool. Use a damp cloth to clean the slim tube and dome on the outside and use the black cleaning rod to “push”...
  • Page 41 Insert the cleaning rod where the slim tube attaches to the hearing aid and push all the way through the slim tube and out through the dome . It is not recommended to submerge or rinse the slim tube and the dome with water, as there is a risk that a water drop may become lodged in the slim tube.

  • Page 42: Troubleshooting

    Troubleshooting Hearing aids sound softer than usual / no sound First check whether you can adjust and make the sound louder with the volume control. Then check the hearing tube and earmold for earwax residue and clean if necessary. Check whether the battery is correctly inserted and properly fitted, adjust the fit if necessary.
  • Page 43 Whistling Check whether the earmold is correctly and firmly fitted. If this is the case, but the problem persists, please consult with your hearing care professional. Pain or inflammation in your ear Remove the hearing aid and consult with your hearing care professional.

  • Page 44: Important Safety Information

    They should not be used by any other person as they could damage hearing. Changes or modifications to the hearing aid that were not explicitly approved by Phonak are not permitted. Such changes may damage your ear or the hearing aid.
  • Page 45 Do not use the hearing aids in explosive areas (mines or industrial areas with danger of explosions). Hearing aid batteries are toxic if they are swallowed! Keep out of reach of children and mentally challenged people or pets. If batteries are swallowed, consult your physician immediately! If you feel pain in or behind your ear, if it is inflamed, if skin irritation or accelerated...
  • Page 46 External devices may only be connected if they have been tested in accordance with corresponding IECXXXXX standards. Only use accessories approved by Phonak AG, to avoid any electrical shock. ! The following is only applicable for persons with active implantable medical devices (i.e. pacemakers, defibrillators, etc.):...
  • Page 47 S You are not permitted to use wireless accessories for your hearing aids. Ask your hearing care professional for details. Information on product safety I Never immerse your hearing aid in water! Protect it from excessive moisture. Always remove your hearing aid before showering, bathing, or swimming, as the hearing aid contains sensitive electronic parts.
  • Page 48 Important safety information Always use new batteries for your hearing aid. In case a battery is leaking, replace it immediately with a new one to avoid any skin irritation. You can return used batteries to your hearing care professional. Remove the battery if you are not using your hearing aid for a long period of time.

  • Page 49: Service And Warranty

    International warranty Phonak offers a one year limited international warranty, valid starting from the date of purchase. This limited warranty covers manufacturing and material defects in the hearing aid itself, but not accessories such as batteries, tubes, earmolds, external receivers.
  • Page 50 Service and Warranty Serial number Serial number hearing aid – right: hearing aid – left: Serial number Serial number FM receiver – right: FM receiver – left: Date of purchase: Authorized hearing care professional (stamp/signature):...

  • Page 51: Compliance Information

    Compliance information Europe: Declaration of Conformity Hereby Phonak AG declares that this Phonak product meets the requirements of the Medical Devices Directive 93/42/EEC. The full text of the Declaration of Conformity can be obtained from the manufacturer or the local Phonak representative whose address can be taken from the list on www.phonak.com (Phonak worldwide locations).

  • Page 52: Information And Description Of Symbols

    Information and description of symbols With the CE symbol, Phonak AG confirms that this Phonak product – XXXX including accessories – meets the requirements of the Medical Devices Directive 93/42/EEC. The numbers after the CE symbol correspond to the code...
  • Page 53 EMC and Radio communications compliance label Australia. This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides. This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides.
  • Page 54 Information and description of symbols Transport Temperature: –20° to +60° Celsius and storage (–4° to + 140° Fahrenheit) conditions Humidity transportation: Up to 90% (non condensing) Humidity storage: 0% to 70%, if not in use. See instruction in chapter 2.2 regarding drying the hearing aid after use.
  • Page 55 Manufacturer: Phonak AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland 0459 www.phonak.com...

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