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Ensure that your Ethernet Adapter is working, and that all network drivers are installed properly.
Network adapter names will vary depending on your specific adapter. The installation steps listed
below are applicable for all network adapters.
1.
Go to Start > Right click on "My Computer" > Properties.
2.
Select the Hardware Tab.
3.
Click Device Manager.
4.
Double-click on "Network Adapters".
5.
Right-click on Wireless Card bus Adapter or your specific network adapter.
6.
Select Properties to ensure that all drivers are installed properly.
7.
Look under Device Status to see if the device is working properly.
8.
Click "OK".
2 What can I do if my Ethernet connection does not
work properly?
A.
Make sure the RJ45 cable connect with the router.
B.
Ensure that the setting on your Network Interface Card adapter is "Enabled".
C.
If settings are correct, ensure that you are not using a crossover Ethernet cable, not all
Network Interface Cards are MDI/MDIX compatible, and use a patch cable is
recommended.
D.
If the connection still doesn't work properly, then you can reset it to default.
3 Problems with 3G connection?
A. What can I do if the 3G connection is failed by Auto detection?
Maybe the device can't recognize your ISP automatically. Please select "Manual" mode,
and filling in dial-up settings manually.
B. What can I do if my country and ISP are not in the list?
Please choose "Others" item from the list, and filling in dial-up settings manually.
C. What can I do if my 3G connection is failed even the dongle is plugged?
Please check the following items:
I.
Make sure you have inserted a validated SIM card in the 3G data card, and the
subscription from ISP is still available
II.
If you activate PIN code check feature in SIM card, making sure the PIN code you
fill in dial-up page is correct
III.
Checking with your ISP to see all dial-up settings are correct
IV.
Make sure 3G signal from your ISP is available in your environment
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