Troubleshooting - Bosch Rotak 32 Original Instructions Manual

OBJ_BUCH-1266-001.book Page 9 Tuesday, September 21, 2010 9:55 AM

Troubleshooting

STOP
Problem Possible Cause
Motor refuses to start Power turned off
Mains socket faulty
Extension cable damaged
Fuse faulty/blown
Possible clogging
Motor protector has activated
Mowing too low for the conditions
Garden product func- Extension cable damaged
tions intermittently
Internal wiring of garden product damaged Contact Service Agent
Motor protector has activated
Garden product Height of cut too low
leaves ragged finish
Cutting blade blunt
and/or
Possible clogging
Motor labours
Blade fitted upside down
Blade not rotating Cutting blade obstructed
while garden product
switched on
Blade nut/bolt loose
Excessive vibrations/ Blade nut/bolt loose
noise
Cutting blade damaged
After-sales Service and Customer
Assistance
www.bosch-garden.com
In all correspondence and spare parts orders, please
always include the 10-digit article number given on the
type plate of the garden product.
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham
Uxbridge
UB 9 5HJ
Tel. Service: +44 (0844) 736 0109
Fax: +44 (0844) 736 0146
E-Mail: boschservicecentre@bosch.com
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: +353 (01) 4 66 67 00
Fax: +353 (01) 4 66 68 88
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: +61 (01300) 307 044
Fax: +61 (01300) 307 045
Inside New Zealand:
Phone: +64 (0800) 543 353
Fax: +64 (0800) 428 570
Outside AU and NZ:
Phone: +61 (03) 9541 5555
www.bosch.com.au
Republic of South Africa
Customer service
Hotline: +27 (011) 6 51 96 00
Gauteng – BSC Service Centre
35 Roper Street, New Centre
Johannesburg
Tel.: +27 (011) 4 93 93 75
Fax: +27 (011) 4 93 01 26
E-Mail: bsctools@icon.co.za
Bosch Power Tools
Corrective Action
Turn power on
Use another socket
Inspect cable, replace if damaged
Replace fuse
Check underneath the garden product and
clear out as necessary (always wear garden-
ing gloves)
Allow motor to cool and increase height of
cut
Increase height of cut
Inspect cable, replace if damaged
Allow motor to cool and increase height of
cut
Increase height of cut
Replace the blade
Check underneath the garden product and
clear out as necessary (always wear garden-
ing gloves)
Refit blade correctly
Switch off garden product
Clear obstruction (always wear gardening
gloves)
Tighten blade nut/bolt (17 Nm)
Tighten blade nut/bolt (17 Nm)
Replace the blade
KZN – BSC Service Centre
Unit E, Almar Centre
143 Crompton Street
Pinetown
Tel.: +27 (031) 7 01 21 20
Fax: +27 (031) 7 01 24 46
E-Mail: bsc.dur@za.bosch.com
Western Cape – BSC Service Centre
Democracy Way, Prosperity Park
Milnerton
Tel.: +27 (021) 5 51 25 77
Fax: +27 (021) 5 51 32 23
E-Mail: bsc@zsd.co.za
Bosch Headquarters
Midrand, Gauteng
Tel.: +27 (011) 6 51 96 00
Fax: +27 (011) 6 51 98 80
E-Mail: rbsa-hq.pts@za.bosch.com
Disposal
Do not dispose of garden products into household
waste!
Only for EC countries:
According to the European directive
2002/96/EC for Waste Electrical and Elec-
tronic Equipment and its implementation
into national law, electrical and electronic
equipment that are no longer usable must
be collected separately and disposed of in an environ-
mentally correct manner.
Subject to change without notice.
F 016 L70 769 | (21.9.10)
English | 9