Panasonic WV-SW158 Operating Instructions Manual
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Panasonic WV-SW158 Operating Instructions Manual

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Operating Instructions

Network Camera

WV-SW158
Model No.
WV-SF138
WV-SW158
WV-SF138
Before attempting to connect or operate this product, please read these instructions
carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.

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Summary of Contents for Panasonic WV-SW158

  • Page 1: Operating Instructions

    Operating Instructions Network Camera WV-SW158 Model No. WV-SF138 WV-SW158 WV-SF138 Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. The model number is abbreviated in some descriptions in this manual.

  • Page 2: About The User Manuals

    • Installation Guide: Explains how to install and connect devices. The screens used in these operating instructions show the case of WV-SW158. Depending on the model used, the screens shown in the explanations may differ to the actual camera screens.

  • Page 3: Viewer Software

    Preface Viewer software It is necessary to install the viewer software “Network Camera View 4S” (ActiveX ) to display images on a PC. ® This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer Software] on the menu of the CD-ROM provided, and then following the on-screen instructions.

  • Page 4: Table Of Contents

    Table of Contents Table of Contents 1 Monitor images on a PC ................7 Monitor images from a single camera ................7 About the “Live” page ......................9 Monitor cropping images ....................12 Monitor picture in picture images .................13 Monitor images from multiple cameras ................15 2 Monitor images on a cellular phone/mobile terminal ......16 Monitor images on a cellular phone ................16 Monitor images on a mobile terminal ................18...
  • Page 5 Configure the settings relating to the audio detection [Audio detection] ....113 13.6 Configuration of the settings relating to the E-mail notification [Notification] ..115 13.7 Configure the settings relating to Panasonic alarm protocol [Notification] ...117 14 Configure the settings related to advanced view [Advanced view] ......................120 14.1 Configure the settings relating to cropping [Cropping] ..........120...
  • Page 6 Installing the manuals ....................180 21.4 Installing the Viewer software ..................180 21.5 Configure the network settings of the camera using the Panasonic “IP Setting Software” ........................181 22 About the displayed system log ............184 23 Troubleshooting ...................188 24 Directory structure of drive B .............199...

  • Page 7: Monitor Images On A Pc

    The following are descriptions of how to monitor images from the camera on a PC. 1.1 Monitor images from a single camera Start up the web browser. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the browser. •...
  • Page 8 1 Monitor images on a PC Press the [Enter] key on the keyboard. → The “Live” page will be displayed. Refer to page 9 for further information about the “Live” page. When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries.

  • Page 9: About The "Live" Page

    1 Monitor images on a PC 1.2 About the “Live” page [select language] pull-down-menu The camera’s display language can be selected. The default language can be set in the [Language] in the [Basic] settings. (®page 46) [Setup] button Displays the setup menu. The button will turn green and the setup menu will be displayed. [Live] button Displays the “Live”...
  • Page 10 1 Monitor images on a PC • [640x360] button: The characters “640x360” will turn green and images in the main area will be displayed in 640 x 360 (pixels). • [320x180] button: The characters “320x180” will turn green and images in the main area will be displayed in 320 x 180 (pixels).
  • Page 11 1 Monitor images on a PC Click this button to manually record images on the SD memory card. Refer to page 21 for descriptions of how to manually record images on the SD memory card. [Log] button [List] button will become available only when “On” is selected for “Save logs” on the setup menu. (®page 69) When this button is clicked, the log list will be displayed and images saved on the SD memory card can be played.

  • Page 12: Monitor Cropping Images

    1 Monitor images on a PC Note • When operated by a lower access level user, images displayed on the screen may be changed temporarily. This does not affect operation of the camera. • Depending on the PC in use, screen tearing* may occur when the shooting scene drastically changes due to the GDI restrictions of the OS.

  • Page 13: Monitor Picture In Picture Images

    1 Monitor images on a PC Sequence display using the cropping function Note • The cropping function can be used only when “2 mega pixel [16:9]”, “1.3 mega pixel [16:9]”, or “1.3 mega pixel [4:3]” is selected for “Image capture mode”. 1.4 Monitor picture in picture images By using the picture in picture function, a cropping image or an alarm image can be added to an image and transmitted.
  • Page 14 1 Monitor images on a PC When an alarm action is selected in “Picture in picture mode”, a predetermined area is transmitted as a sub image according to each setting. Main image Sub image Operating Instructions...

  • Page 15: Monitor Images From Multiple Cameras

    • When displaying images on a 4-screen, panning, tilting and zooming operations become available only for images from cameras with Pan/Tilt/Zoom functions. Refer to our website (http://security.panasonic.com/pss/security/support/info.html) for further information about the compatible cameras and their versions. • Only JPEG images can be displayed on a multi-screen. Audio will not be heard.

  • Page 16: Monitor Images On A Cellular Phone/Mobile Terminal

    2 Monitor images on a cellular phone/mobile terminal 2 Monitor images on a cellular phone/mobile terminal 2.1 Monitor images on a cellular phone It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only) from the camera on the screen of the cellular phone.
  • Page 17 2 Monitor images on a cellular phone/mobile terminal Functions Outline of functions A Refresh control Press the dial key “5” or the [Manual Refresh] button to refresh the camera images. Press the [Auto Refresh] button to refresh the images from the camera in 5-second intervals.

  • Page 18: Monitor Images On A Mobile Terminal

    JPEG ® format image is displayed by the standard browser. For further information about compatible devices, refer to our website (http://security.panasonic.com/pss/security/support/info.html). IMPORTANT • When the authentication window is displayed, enter the user name and password. The default user name and password are as follows.
  • Page 19 2 Monitor images on a cellular phone/mobile terminal Access to “http://IP address/cam” or “http://Host name registered in the DDNS server/cam” using a mobile terminal. → Images from the camera will be displayed. Live images area Displays images from the camera. Resolution ratio control area Displays the available resolution ratio buttons.
  • Page 20 2 Monitor images on a cellular phone/mobile terminal “https://IP address: (colon) + port number/cam” or “https://Host name registered in the DDNS server: (colon) + port number/cam” • When the authentication window is displayed, enter the user name of an administrator or user and password.

  • Page 21: Record Images On The Sd Memory Card Manually

    3 Record images on the SD memory card manually 3 Record images on the SD memory card manually Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable only when “Manual” is selected for “Save trigger” on the [SD memory card] tab on the “Basic” page of the setup menu.
  • Page 22 3 Record images on the SD memory card manually Note • Image data saved on Drive B can be obtained by executing “Access img.” on the [SD memory card] tab and logging in from the user authentication window (®page 60). The destination to save image data is a fixed directory on Drive B.

  • Page 23: Action At An Alarm Occurrence

    VMD alarm: When motion is detected in the set VMD area, the alarm action will be performed. *VMD stands for “Video Motion Detection”. • Command alarm: When a Panasonic alarm protocol is received from the connected device via a network, the alarm action will be performed. •...
  • Page 24 When “On” is selected for “Panasonic alarm protocol notification”, the connected Panasonic device will be notified that the camera is in the alarm state. The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol section of the [Notification] tab of the [Alarm] page. (®page 117)

  • Page 25: Transmit Images Onto An Ftp Server

    5 Transmit images onto an FTP server 5 Transmit images onto an FTP server Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available. IMPORTANT •...

  • Page 26: Save Images On The Sd Memory Card When Images Fail To Transmit Using The Ftp Periodic Image Transmission Function

    SD memory card. It is possible to select a trigger to save images on the SD memory card on the [SD memory card] tab of the “Basic” page. (®page 51) To use the SD memory recording function featured in Panasonic network disk recorder, select “Off” for “FTP periodic image transmission” (®page 165) and “FTP error” for “Save trigger” (®page 54).

  • Page 27: Display The Log List

    6 Display the log list 6 Display the log list The history of various logs will be displayed in list form. The display format varies depending on the “Recording format” of the SD memory card. 6.1 When “JPEG” is selected for “Recording format”...
  • Page 28 6 Display the log list Click the [List] button. → The log list will be displayed in a newly opened window (log list window). Number of the listed logs IMPORTANT • Only a single user can operate the log list window. Other users cannot access the log list window. Note •...

  • Page 29: About The Log List Window

    6 Display the log list About the log list window Number of the listed logs Total number of the logs of the selected log type and a number of the log being displayed on the top of the log list will be displayed. Note •...

  • Page 30: When "H.264(1)" Or "H.264(2)" Is Selected For "Recording Format" Of The Sd Memory Card

    6 Display the log list [SD memory card] Available capacity and the original capacity of the SD memory card will be displayed. The displayed descriptions are the same descriptions displayed as “Remaining capacity” on the [SD memory card] tab. (®page 58) [Delete] button Click this button to delete the currently displayed log list.
  • Page 31 6 Display the log list Display the “Live” page. Click the [List] button. → The log list will be displayed in a newly opened window (log list window). IMPORTANT • Only a single user can operate the log list window. Other users cannot access the log list window. Operating Instructions...
  • Page 32 6 Display the log list Time Displays the time period of the data recorded on the SD memory card. Select a log type to display on the log list. • All: All logs will be displayed. • Select: Only the logs of the selected log type will be displayed. –...
  • Page 33 6 Display the log list • [SD memory card]: Available capacity and the original capacity of the SD memory card will be displayed. • [Delete] button: Click this button to delete the currently displayed log list. When using the SD memory card, images associated with the log list will also be deleted.

  • Page 34: Playback Of Images On The Sd Memory Card

    7 Playback of images on the SD memory card 7 Playback of images on the SD memory card When clicking a time and date listed on the log list window, the “Live” page will turn to the “Playback” page. When images associated with the clicked time and date are on the SD memory card, the first image of them will be displayed.
  • Page 35 7 Playback of images on the SD memory card [REV PLAY] button Images will be played in reverse sequential order. [PLAY] button When this button is clicked, images will be played in sequential order. [FF] button Each time the button is clicked, the playback speed will change. When the [PLAY] button or the [REV PLAY] button is clicked during fast playback/fast reverse playback, playback speed will return to the normal playback speed.
  • Page 36 7 Playback of images on the SD memory card Select the image to be downloaded, and then click the [OK] button. • All: All images saved at the selected time and date will be downloaded. • Current image: Only the currently displayed image will be downloaded. •...

  • Page 37: When "H.264(1)" Or "H.264(2)" Is Selected For "Recording Format" Of The Sd Memory Card

    7 Playback of images on the SD memory card 7.2 When “H.264(1)” or “H.264(2)” is selected for “Recording format” of the SD memory card IMPORTANT • Depending on the network environment, download of video data may fail. [PAUSE] button Playback will be paused when this button is clicked during playback. [PLAY] button When this button is clicked, recorded data will be played.
  • Page 38 7 Playback of images on the SD memory card [STOP] button Playback will stop and the “Playback” window will turn to the “Live” page. [Time] Time and date when each log has been recorded will be displayed. [Duration] Displays the period of time that the data has been recorded on the SD memory card. [Event] The event type will be displayed.

  • Page 39: About The Network Security

    8 About the network security 8 About the network security 8.1 Equipped security functions The following security functions are featured in this camera. Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to “On”.

  • Page 40: Display The Setup Menu From A Pc

    9 Display the setup menu from a PC 9 Display the setup menu from a PC The settings of the camera can be configured on the setup menu. IMPORTANT • The setup menu is only operable by users whose access level is “1. Administrator”. Refer to page 126 for how to configure the access level.
  • Page 41 9 Display the setup menu from a PC → The setup menu will be displayed. Refer to page 44 for further information about this menu. Operating Instructions...

  • Page 42: How To Operate The Setup Menu

    9 Display the setup menu from a PC 9.2 How to operate the setup menu Menu buttons Setup page Click the desired button in the frame on the left of the window to display the respective setup menu. When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, click the desired tab to display and configure the setting items relating to the name of the tab.
  • Page 43 9 Display the setup menu from a PC When completing the setting items in field A, click the [Set] button (B) below field (A). The edited settings in field A will not be applied unless the [Set] button (B) below field (A) is clicked. In the same manner as above, click the [Set] button (D) below field C when completing the setting items in field C.

  • Page 44: About The Setup Menu Window

    9 Display the setup menu from a PC 9.3 About the setup menu window [Setup] button Displays the “Setup” page. [Live] button Displays the “Live” page. [Basic] button Displays the “Basic” page. The basic settings such as time and date and camera title, and the settings relating to the SD memory card can be configured on the “Basic”...
  • Page 45 9 Display the setup menu from a PC [Network] button Displays the “Network” page. The network settings and the settings relating to DDNS (Dynamic DNS), SNMP (Simple Network Management Protocol) and the FTP (File Transfer Protocol) periodic transmission can be configured on the “Network” page. (®page 136) [Schedule] button Displays the “Schedule”...

  • Page 46: Configure The Basic Settings Of The Camera [Basic]

    • Available number of characters: 0 - 20 characters • Unavailable characters: " & • Default: Varies as follows depending on the model in use. WV-SW158 / WV-SF138 SW158 SW158 SF138 SF138 [Date/time] Enter the current time and date.

  • Page 47: Time Zone

    10 Configure the basic settings of the camera [Basic] • Available range: Jan/01/2010 00:00:00 - Dec/31/2035 23:59:59 IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the system operation. (®page 133) [Time display format] Select the time display format from “24h”, “12h”...
  • Page 48 10 Configure the basic settings of the camera [Basic] • Default: None (blank) [OSD] - [Position] Select the position where the time and date and a character string to be displayed on the image of the “Live” page. • Upper left: The information will be displayed at the upper left corner of the main area on the “Live” page. •...

  • Page 49: Configure The Internet Settings [Internet]

    10 Configure the basic settings of the camera [Basic] [Alarm status reception port] When selecting “Real time” for “Alarm status update mode”, designate a port number to which the status change notification is to be sent. • Available port number: 1 - 65535 •...
  • Page 50 10 Configure the basic settings of the camera [Basic] Note • Due to auto port forwarding, the port number may sometimes be changed. When the number is changed, it is necessary to change the port numbers registered in the PC and recorders, etc. •...

  • Page 51: Configure The Settings Relating To The Sd Memory Card [Sd Memory Card]

    10 Configure the basic settings of the camera [Basic] 10.3 Configure the settings relating to the SD memory card [SD memory card] Click the [SD memory card] tab on the “Basic” page. (®page 40, page 42) The settings relating to the SD memory card can be configured on this page. Operating Instructions...
  • Page 52 10 Configure the basic settings of the camera [Basic] Operating Instructions...

  • Page 53: Sd Memory Card

    When “H.264(2)” is selected, the settings for “H.264(2)” on the [JPEG/H.264] tab of the “Image/ Audio” page will be changed to the settings for “H.264(2) & recording”. • When using the SD memory recording function of a Panasonic network disk recorder, select “JPEG” for “Recording format”. •...
  • Page 54 Common [Remaining capacity notification] When the E-mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memory card, select a level to be notified at from the following. 50%/ 20%/ 10%/ 5%/ 2% •...
  • Page 55 10 Configure the basic settings of the camera [Basic] • When “Manual” or “Schedule” is selected when “H.264(1)” or “H.264(2)” is selected for “Recording format”, even if “Save logs” (®page 69) of “Alarm” is set to “On”, detected alarm logs are not recorded in the log list.
  • Page 56 10 Configure the basic settings of the camera [Basic] Off/1pic/2pics/3pics/4pics/5pics • Default: Off Note • When “1920x1080” is selected for the image capture size of the JPEG images to be saved, “4pics” and “5pics” cannot be selected. [Image saving interval/Number of images to be saved(Post alarm)] - [Image saving interval] When “Alarm input”...

  • Page 57: Frame Rate

    10 Configure the basic settings of the camera [Basic] H.264 recording This setting is available only when “H.264(1)” or “H.264(2)” is selected for “Recording format” of the SD memory card. When the [Set] button is clicked after selecting “H.264(1)” or “H.264(2)” in “Recording format”, “H.264 recording”...

  • Page 58: Image Quality

    10 Configure the basic settings of the camera [Basic] [Image quality] Select the quality for H.264 images to be recorded from the following. Low(Motion priority)/ Normal/ Fine(Image quality priority) • Default: Normal Note • When “Constant bit rate” is selected for “Recording priority”, this setting is available. [Refresh interval] Select an interval (I-frame interval;...
  • Page 59 Save/obtain images in accordance with the schedule settings – Save/obtain the alarm logs, the manual/schedule logs, the FTP error logs and the system logs – Save/obtain images recorded using the SD memory recording function of Panasonic network disk recorder – Play/download images on the SD memory card •...

  • Page 60: Access Copy Images Saved On The Sd Memory Card Onto The Pc [Sd Memory Card Images]

    10 Configure the basic settings of the camera [Basic] 10.4 Access copy images saved on the SD memory card onto the PC [SD memory card images] Click the [SD memory card] tab on the “Basic” page. (®page 40, page 42) The following are descriptions of how to copy images saved on the SD memory card onto the PC.
  • Page 61 10 Configure the basic settings of the camera [Basic] Possible number of JPEG images that can be saved on the SD memory card (as indications) IMPORTANT • The numbers on the following table are just indications. They are not actual numbers of images that can be saved on the SD memory card.
  • Page 62 10 Configure the basic settings of the camera [Basic] Image capture size: 1920x1080 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 89,600 115,200 147,200 160,000 192,000 32 GB 44,800 57,600 73,600 80,000 96,000 16 GB 22,400 28,800 36,800...
  • Page 63 10 Configure the basic settings of the camera [Basic] Image capture size: 1280x960 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 128,000 160,000 192,000 224,000 256,000 32 GB 64,000 80,000 96,000 112,000 128,000 16 GB 32,000 40,000 48,000...
  • Page 64 10 Configure the basic settings of the camera [Basic] Image capture size: 1280x720 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 135,600 204,800 256,000 281,600 332,800 32 GB 76,800 102,400 128,000 140,800 166,400 16 GB 38,400 51,200 64,000...
  • Page 65 10 Configure the basic settings of the camera [Basic] Image capture size: VGA Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 320,000 448,000 512,000 576,000 640,000 32 GB 160,000 224,000 256,000 288,000 320,000 16 GB 80,000 112,000 128,000...
  • Page 66 10 Configure the basic settings of the camera [Basic] Image capture size: 640x360 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 384,000 563,200 665,600 716,800 819,200 32 GB 192,000 281,600 332,800 358,400 409,600 16 GB 96,000 140,800 166,400...
  • Page 67 10 Configure the basic settings of the camera [Basic] Image capture size: QVGA Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 768,000 832,000 864,000 896,000 960,000 32 GB 384,000 416,000 432,000 448,000 480,000 16 GB 192,000 208,000 216,000...
  • Page 68 10 Configure the basic settings of the camera [Basic] Image capture size: 320x180 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 921,600 1,049,600 1,126,400 1,152,000 1,228,800 32 GB 460,800 524,800 563,200 576,000 614,400 16 GB 230,400 262,400 281,600...

  • Page 69: Configure The Settings Relating To The Logs [Log]

    10 Configure the basic settings of the camera [Basic] 10.5 Configure the settings relating to the logs [Log] Click the [Log] tab on the “Basic” page. (®page 40, page 42) The settings relating to the log list can be configured in this section. Alarm Settings for the alarm log list can be performed.
  • Page 70 10 Configure the basic settings of the camera [Basic] Note • When “Recording format” is set to “H.264(1)” or “H.264(2)”, “Save logs” is set to “On” or “Off” depending on the setting of “Save trigger”. • Schedule saving is available only when “H.264(1)” or “H.264(2)” is selected for “Recording format”. FTP error Perform the settings for the FTP error log list.

  • Page 71: How The Logs And Images Are Saved Depending On The Settings For "Alarm

    10 Configure the basic settings of the camera [Basic] 10.5.1 How the logs and images are saved depending on the settings for “Alarm” [Log] tab [SD memory card] tab Logs and associated images Alarm: Save SD memory Save trigger logs card Alarm input •...

  • Page 72: How The Logs And Images Are Saved Depending On The Settings For "Manual/Schedule

    10 Configure the basic settings of the camera [Basic] 10.5.2 How the logs and images are saved depending on the settings for “Manual/Schedule” [Log] tab [SD memory card] tab Manual/ Logs and associated images SD memory Schedule: Save trigger Overwrite card Save logs Manual/...
  • Page 73 10 Configure the basic settings of the camera [Basic] [Log] tab [SD memory card] tab Manual/ Logs and associated images SD memory Schedule: Save trigger Overwrite card Save logs Manual/ • Logs: Will not be saved. Schedule • Images: Will be saved. When the remaining capacity of the SD memory card becomes insufficient, the older images will be overwritten by the newer images.

  • Page 74: How The Logs And Images Are Saved Depending On The Settings For "Ftp Error

    10 Configure the basic settings of the camera [Basic] 10.5.3 How the logs and images are saved depending on the settings for “FTP error” [Log] tab [SD memory card] tab Logs and associated images FTP error: SD memory Save trigger Save logs card FTP error...

  • Page 75: Configure The Settings Relating To Images And Audio [Image/Audio]

    11 Configure the settings relating to images and audio [Image/Audio] 11 Configure the settings relating to images and audio [Image/Audio] The settings relating to JPEG and H.264 images such as the settings of image quality, audio, etc. can be configured on this page. The “Image/Audio”...

  • Page 76: Configure The Settings Relating To Jpeg Images [Jpeg/H.264]

    11 Configure the settings relating to images and audio [Image/Audio] 11.2 Configure the settings relating to JPEG images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 40, page 42) JPEG Configure the settings such as “Refresh interval (JPEG)*”, “Image capture size” and “Image quality” on this section.

  • Page 77: Image Quality Setting

    11 Configure the settings relating to images and audio [Image/Audio] • Default: 1920x1080 [Image quality] Select the image quality of JPEG images displayed initially on the “Live” page. • Default: Quality1 [Image quality setting] Select two types of image quality of JPEG images for each image capture size. 0 Super fine/ 1 Fine/ 2/ 3/ 4/ 5 Normal/ 6/ 7/ 8/ 9 Low •...

  • Page 78: Configure The Settings Relating To H.264 Images [Jpeg/H.264]

    11 Configure the settings relating to images and audio [Image/Audio] 11.3 Configure the settings relating to H.264 images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 40, page 42) Operating Instructions...
  • Page 79 11 Configure the settings relating to images and audio [Image/Audio] Configure the settings relating to H.264 image such as “Max bit rate (per client)”, “Image capture size”, “Image quality”, etc. in this section. Refer to page 76 for the settings relating to JPEG images. Operating Instructions...
  • Page 80 11 Configure the settings relating to images and audio [Image/Audio] H.264(1)/H.264(2) [H.264 transmission] Select “On” or “Off” to determine whether or not to transmit H.264 images. • On: Transmits H.264 images. • Off: Does not transmit H.264 images. • Default: On Note •...
  • Page 81 11 Configure the settings relating to images and audio [Image/Audio] • Best effort: In accordance with the network bandwidth, H.264 images will be transmitted with the bit rate varying between the maximum and minimum bit rates that are set for “Max bit rate (per client)*”. •...
  • Page 82 11 Configure the settings relating to images and audio [Image/Audio] – H.264(2): 1536kbps* * The range of bit rates that can be configured for H.264 bit rates differs depending on the “Image capture size”. • QVGA, VGA, 320x180, and 640x360: 64kbps - 4096kbps * •...
  • Page 83 11 Configure the settings relating to images and audio [Image/Audio] • Available port number: 1024 - 50000 (Only even numbers are available.) • Default: – H.264(1): 33004 – H.264(2): 33014 [Multicast address] Enter the multicast IP address. Images and audio will be transmitted to the designated IP address. •...
  • Page 84 11 Configure the settings relating to images and audio [Image/Audio] Note • Even when “H.264” is selected, if “Off” is selected for “H.264 transmission”, only JPEG images are displayed. It is not possible to configure this setting for both H.264(1) and H.264(2) simultaneously. It is necessary to designate the unicast port number when “Unicast port (MANUAL)”...

  • Page 85: Configure The Settings Relating To Image Adjust, Extra Zoom, Privacy Zone, Viqs, And Lens Distortion Compensation [Image Quality]

    11 Configure the settings relating to images and audio [Image/Audio] 11.4 Configure the settings relating to image adjust, extra zoom, privacy zone, VIQS, and lens distortion compensation [Image quality] Click the [Image quality] tab on the “Image/Audio” page. (®page 40, page 42) When the [Setup>>] button of each setting item is clicked, the detailed settings menu will be displayed in a newly opened window.

  • Page 86: Configure The Settings Relating To Image Quality ("Image Adjust" Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] [Lens distortion compensation] Click the [Setup>>] button to display the setup menu that can configure the settings relating to lens distortion compensation. The setup menu will be displayed in a newly opened window. (®page 101) 11.4.1 Configure the settings relating to image quality (“Image adjust”...
  • Page 87 11 Configure the settings relating to images and audio [Image/Audio] The settings relating to image quality can be configured with the setup menu displayed in a newly displayed window. When the values are changed, the changed values will be applied to the currently displayed image on the [Image quality] tab.
  • Page 88 11 Configure the settings relating to images and audio [Image/Audio] • On: The super dynamic function will work. • Off: The super dynamic function will not work. • Default: Off Note • When the following are observed depending on the light condition, select “Off” for “Super Dynamic(SD)”.
  • Page 89 11 Configure the settings relating to images and audio [Image/Audio] Note • When “Off” is selected for “Super Dynamic(SD)”, the interactive control with face detection is unavailable. [Adaptive black stretch] Select “On” or “Off” to determine whether or not to activate the darkness compensation function. The darkness compensation function can make darker parts of images brighter by digital image processing.

  • Page 90: Auto Slow Shutter

    11 Configure the settings relating to images and audio [Image/Audio] • Under extremely strong lighting, flickering may happen even when “Indoor scene” is selected for “Light control mode”. When the brightness (illuminance) level on the screen is set to a relatively low level with the [Brightness] buttons, flickering may frequently happen.
  • Page 91 11 Configure the settings relating to images and audio [Image/Audio] • AWC: Selects the automatic white balance control mode. This adjustment is suitable for a location where a light source is stable. Operating color temperature range is approx. 2,000 K to 10,000 K. •...

  • Page 92: Set Mask Areas

    11 Configure the settings relating to images and audio [Image/Audio] • On: Activates the fog compensation function. • Off: Stops the fog compensation function. • Default: Off [Level] Adjust the fog compensation level. The level of fog compensation will increase when the cursor is moved in the “+” direction, and decrease when the cursor is moved in the “-”...
  • Page 93 11 Configure the settings relating to images and audio [Image/Audio] Display the “Image adjust” setup menu. (®page 85) Operating Instructions...
  • Page 94 11 Configure the settings relating to images and audio [Image/Audio] Click the [Start] button of “Mask area”. → Borders will appear and the image displayed on the [Image quality] tab will be divided into 48 (6x8). Operating Instructions...
  • Page 95 11 Configure the settings relating to images and audio [Image/Audio] Click the divided areas to be masked. → The clicked areas will be masked and will become white. To cancel masking, click the area again. Click the [End] button after completing masking areas. →...

  • Page 96: Adjust The Angular Field Of View Using The Extra Zoom Function

    11 Configure the settings relating to images and audio [Image/Audio] 11.5 Adjust the angular field of view using the extra zoom function Click the [Setup>>] button of “Extra zoom” on the [Image quality] tab of the “Image/Audio” page. (®page 85) It is possible to adjust the angular field of view using the extra zoom function.

  • Page 97: Configure The Settings Relating To The Privacy Zone ("Privacy Zone" Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] 11.6 Configure the settings relating to the privacy zone (“Privacy zone” setup menu) Click the [Setup>>] button of “Privacy zone” on the [Image quality] tab of the “Image/Audio” page. (®page 85) When there is a zone that you do not want to display, set the zone as a privacy zone not to be displayed.
  • Page 98 11 Configure the settings relating to images and audio [Image/Audio] • After configuring the privacy zone, the privacy zone may move out of alignment when “Extra zoom” is configured. Make sure to check the privacy zone after configuring “Extra zoom”. Operating Instructions...

  • Page 99: Configure The Viqs Setting

    11 Configure the settings relating to images and audio [Image/Audio] 11.7 Configure the VIQS setting Click the [Setup>>] button of “VIQS” on the [Image quality] tab of the “Image/Audio” page. (®page 85) The VIQS function can change the data size of images before sending them by performing operations such as increasing the resolution of important monitoring points in the image and reducing the resolution of other areas.

  • Page 100: Configure The Viqs Area

    11 Configure the settings relating to images and audio [Image/Audio] IMPORTANT • After the VIQS setting is set to “On”, the VIQS area may move out of alignment when the JPEG/H.264 “Image capture mode” setting is changed. Make sure to check the VIQS setting after changing the “Image capture mode”...

  • Page 101: Configure The Settings Relating To Lens Distortion Compensation

    11 Configure the settings relating to images and audio [Image/Audio] 11.8 Configure the settings relating to lens distortion compensation Click the [Setup>>] button of “Lens distortion compensation” on the [Image quality] tab of the “Image/Audio” page. (®page 85) Distortion correction can be performed using lens distortion compensation. The amount of compensation performed can be adjusted.

  • Page 102: Configure The Settings Relating To Audio [Audio]

    11 Configure the settings relating to images and audio [Image/Audio] 11.9 Configure the settings relating to audio [Audio] Click the [Audio] tab on the “Image/Audio” page. (®page 40, page 42) The settings relating to audio can be configured on this page. Note •...
  • Page 103 11 Configure the settings relating to images and audio [Image/Audio] • [Audio bit rate] is unavailable when “G.711” is selected for “Audio encoding format”. [Mic input volume (Camera to PC)] Select a volume level on the PC to hear audio transmitted from the camera. •...

  • Page 104: Configure The Multi-Screen Settings [Multi-Screen]

    12 Configure the multi-screen settings [Multi-screen] 12 Configure the multi-screen settings [Multi-screen] The cameras from which images are to be displayed on a multi-screen can be registered on the “Multi-screen” page. (®page 40, page 42) [IP address] Enter the IP address or the host name of the camera to be used for the multi-screen. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered.

  • Page 105: Camera Title

    Available number of characters: 0 - 20 characters • Unavailable characters: " & • Default: – (Cam. 1) Varies as follows depending on the model in use. WV-SW158 / WV-SF138 SW158 SW158 SF138 SF138 – (Cam. 2 - 16) None (blank) Note •...

  • Page 106: Configure The Alarm Settings [Alarm]

    Select “On” or “Off” to determine whether or not to receive the command alarm. The command alarm is a function that receives notification of a Panasonic protocol alarm from the other cameras. When “On” is selected, alarm actions will be performed between multiple cameras.

  • Page 107: Configure The Settings Relating To The Alarm Image [Alarm]

    13 Configure the alarm settings [Alarm] 13.2 Configure the settings relating to the alarm image [Alarm] Click the [Alarm] tab on the “Alarm” page. (®page 40, page 42) The settings relating to the alarm image to be transmitted to an FTP server can be configured in this section. The alarm image will be transmitted to an FTP server.
  • Page 108 13 Configure the alarm settings [Alarm] File name: [“Entered file name” + “Time and date (year/ month/ day/ hour/ minute/ second)”] + “Serial number” • Available number of characters: 1 - 32 characters • Unavailable characters: " & * / : ; < > ? \ | [Post alarm] •...

  • Page 109: Configure The Settings Relating To H.264 Recording [Alarm]

    13 Configure the alarm settings [Alarm] 13.3 Configure the settings relating to H.264 recording [Alarm] Click the [Alarm] tab on the “Alarm” page. (®page 40, page 42) The settings relating to the recording H.264 data on the SD memory card when an alarm is detected can be configured on this page.

  • Page 110: Configure The Vmd Settings [Vmd Area]

    13 Configure the alarm settings [Alarm] 13.4 Configure the VMD settings [VMD area] Click the [VMD area] tab on the “Alarm” page. (®page 40, page 42) The video motion detection areas can be set on this page. Up to 4 areas can be set. When motion is detected in the set area, it will be regarded as an alarm. IMPORTANT •...

  • Page 111: Set The Vmd Areas [Vmd Area]

    When “On” is selected for “Light detection control”, the video motion detection may not be performed even when detecting a subject moving over the whole screen. [Area No. notification] When “Panasonic alarm protocol notification >>” is clicked, the [Notification] tab of the “Alarm” page will be displayed. (®page 117) VMD information addition [Information addition] Select “On”...
  • Page 112 13 Configure the alarm settings [Alarm] IMPORTANT • When the settings are being configured on the setup menu, sometimes the VMD function may not work correctly. Set the video motion detection area by dragging the mouse on the screen. → The designated area will become the VMD area “1(White)”...

  • Page 113: Configure The Settings Relating To The Audio Detection [Audio Detection]

    13 Configure the alarm settings [Alarm] To delete the VMD area, click the [Delete] button corresponding to the area to be deleted. → The outline of the respective VMD area will disappear. Click the [Set] button. → The edited settings will be applied. 13.5 Configure the settings relating to the audio detection [Audio detection] Click the [Audio detection] tab on the “Alarm”...
  • Page 114 13 Configure the alarm settings [Alarm] • On: Performs audio detection. • Off: Does not perform audio detection. • Default: Off Note • The volume level for when audio detection is performed can be changed in “Mic input volume (Camera to PC)”...

  • Page 115: Configuration Of The Settings Relating To The E-Mail Notification [Notification]

    13 Configure the alarm settings [Alarm] Adjust the “Mic input volume (Camera to PC)” on the [Audio] tab of the “Image/Audio” page as necessary. (®Page 102) → The settings and the actual audio detection status are displayed on the bottom of the preview screen. If the volume level goes above the audio detection level, a red bar, which indicates that sound has been detected, is displayed.
  • Page 116 13 Configure the alarm settings [Alarm] [E-mail notification] Select “On” or “Off” to determine whether or not to provide notification by E-mail according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below. – When an alarm is detected (“Alarm”) –...

  • Page 117: Configure The Settings Relating To Panasonic Alarm Protocol [Notification]

    The settings relating to Panasonic alarm protocol can be configured in this section. Panasonic alarm protocol notification [Panasonic alarm protocol] Select “On” or “Off” to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below. –...
  • Page 118 Default: 2 Destination of notification [Address 1] - [Address 8] Enter the destination IP address or host name of the Panasonic alarm protocol from the following. Up to 8 destination server addresses can be registered. • [Alarm] checkbox: When the checkbox is checked, the Panasonic alarm notification will be provided upon an alarm occurrence.
  • Page 119 13 Configure the alarm settings [Alarm] IMPORTANT • When entering the host name of the “Destination server address”, the DNS settings on the [Network] tab of the “Network” page must be configured. (®page 136) • Confirm that the destination IP addresses are registered correctly. When a registered destination does not exist, notification may be delayed.

  • Page 120: Configure The Settings Related To Advanced View [Advanced View]

    14 Configure the settings related to advanced view [Advanced view] 14 Configure the settings related to advanced view [Advanced view] Settings related to cropping and picture in picture (PiP) can be configured on the “Advanced view” page. The “Advanced view” page has the [Cropping] tab, and the [PiP] tab. 14.1 Configure the settings relating to cropping [Cropping] Click the [Cropping] tab on the “Advanced view”...

  • Page 121: Configure The Picture In Picture Settings [Pip]

    14 Configure the settings related to advanced view [Advanced view] Cropping area setting Full image display Displays the full camera angle image. Cropping outline Displays the set cropping area. Up to 4 areas can be set. When set, numbers are automatically assigned and displayed on the top left of the cropping area.
  • Page 122 14 Configure the settings related to advanced view [Advanced view] The settings related to picture in picture can be configured on this page. [Picture in picture mode] Select a picture in picture mode from the following settings. Off: Images are not combined. Live: Always combines images according to “Picture in picture setting”.
  • Page 123 14 Configure the settings related to advanced view [Advanced view] Note • When the picture in picture function is used, combined JPEG and H.264 images with the following image capture sizes are transmitted. – When “2 mega pixel [16:9]” is selected for “Image capture mode”: 1920x1080 –...

  • Page 124: Alarm Trigger

    14 Configure the settings related to advanced view [Advanced view] • Default: Lower right [Display size of sub image] Select a sub image display size from the following settings. Large: The sub image is displayed at a size 1/3 of the width of the main screen. Small: The sub image is displayed at a size 1/4 of the width of the main screen.
  • Page 125 14 Configure the settings related to advanced view [Advanced view] [Set] button Applies the picture in picture settings. [Preview screen >>] button You can check the configured picture in picture image with a still image. Note • In order to check the picture in picture image in the preview screen, “Live” must be selected for “Picture in picture mode”.

  • Page 126: Configure The Settings Relating To The Authentication [User Mng.]

    15 Configure the settings relating to the authentication [User mng.] 15 Configure the settings relating to the authentication [User mng.] The settings relating to the authentication such as users and PCs restrictions for accessing the camera with a PC or cellular phone/mobile terminal can be configured on the “User mng.” page. The “User mng.”...

  • Page 127: Configure The Settings Relating To The Host Authentication [Host Auth.]

    15 Configure the settings relating to the authentication [User mng.] Note • When the [Authentication] setting has been changed, close the web browser, and then access the camera again. • For other devices such as network disk recorders, unless otherwise stated, Digest authentication is not supported.

  • Page 128: Configure The Settings Relating To The Priority Stream [System]

    15 Configure the settings relating to the authentication [User mng.] The restriction settings of PCs (IP address) from accessing the camera can be configured on this page. [Host auth.] Select “On” or “Off” to determine whether or not to authenticate the host. •...

  • Page 129: Stream Type

    15 Configure the settings relating to the authentication [User mng.] The description below is the configuration of the priority stream that can transmit images without deteriorating the image quality and refresh interval even when multiple users access concurrently. Priority stream [Activation] Select “On”...
  • Page 130 15 Configure the settings relating to the authentication [User mng.] Note • When “On” is selected for “H.264 transmission”, the transmission interval may be longer than the set value when any value with an asterisk (*) on the right is selected. [Image capture size] Select the image capture size from the following.

  • Page 131: Configure The Settings Of The Servers [Server]

    16 Configure the settings of the servers [Server] 16 Configure the settings of the servers [Server] The settings relating to the E-mail server, the FTP server and the NTP server can be configured on this page. The “Server” page has the [E-mail] tab, the [FTP] tab and the [NTP] tab. 16.1 Configure the settings relating to the E-mail server [E-mail] Click the [E-mail] tab on the “Server”...

  • Page 132: Configure The Settings Relating To The Ftp Server [Ftp]

    16 Configure the settings of the servers [Server] IMPORTANT • When entering the host name for “SMTP server address” or “POP server address”, it is necessary to configure the DNS settings on the [Network] tab of the “Network” page. (®page 136) [Authentication] •...

  • Page 133: Configure The Settings Relating To The Ntp Server [Ntp]

    16 Configure the settings of the servers [Server] [FTP server address] Enter the IP address or the host name of the FTP server. • Available number of characters: 1 - 128 characters • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-).
  • Page 134 16 Configure the settings of the servers [Server] IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the system operation. [Time adjustment] Select the time adjustment method from the following. Time adjusted by the selected method will be used as the standard time of the camera.
  • Page 135 16 Configure the settings of the servers [Server] [Time adjustment interval] Select an interval (1 - 24 hours: in 1 hour intervals) of synchronization with the NTP server. • Default: 1h Operating Instructions...

  • Page 136: Configuring The Network Settings [Network]

    17 Configuring the network settings [Network] 17 Configuring the network settings [Network] The network settings and the settings relating to DDNS (Dynamic DNS) and SNMP (Simple Network management Protocol) can be configured on the “Network” page. The “Network” page has the [Network] tab, the [DDNS] tab, the [SNMP] tab and the [FTP img. trans.] tab. 17.1 Configure the network settings [Network] Click the [Network] tab on the “Network”...

  • Page 137: Network Settings

    17 Configuring the network settings [Network] IPv4 network [Network Settings] Select the method of how to configure the IP address from the following. • Static: The IP address is configured by entering manually on “IP address(IPv4)”. • DHCP: The IP address is configured using the DHCP function. •...

  • Page 138: Subnet Mask

    17 Configuring the network settings [Network] • Default: Auto(Advanced) Note • When “Auto(AutoIP)” is selected and the IP address cannot be obtained from the DHCP server, an IP address not used in the same network will be searched within 169.254.1.0 - 169.254.254.255. [IP address(IPv4)] When not using the DHCP function, enter the IP address of the camera.
  • Page 139 17 Configuring the network settings [Network] Note • When connecting to the manually configured IPv6 address beyond the router, use an IPv6 compatible router and turn on the automatic IPv6 address assignment function. In this case, it is necessary to configure IPv6 address including prefix information provided from the IPv6 compatible router.
  • Page 140 17 Configuring the network settings [Network] When the MSS is restricted in the network line in use, select “Limited(1024byte)” or “Limited(1280byte)”. Refer to the network administrator for further information about the MSS in the network line. • Default: Unlimited(1460byte) UPnP This camera support UPnP (Universal Plug and Play).
  • Page 141 17 Configuring the network settings [Network] [Start] ® select [Apps] ® [Control Panel] ® [Network and Internet] ® [Network and Sharing Center] ® select [Turn on network discovery] of [Network discovery] of [Change advanced sharing settings] ® click [Save changes] ® Complete HTTPS It is possible to enhance the network security by encrypting the access to cameras using the HTTPS function.
  • Page 142 “JPEG” on the [JPEG/H.264] tab or set “Image quality setting” of “JPEG” lower. [Easy IP Setup accommodate period] Select “20min” or “Unlimited” to determine how long the network setting operation using the Panasonic “IP Setting Software” can be allowed. •...
  • Page 143 17 Configuring the network settings [Network] Note • The camera information display using the Panasonic “IP Setting Software” is allowed without time limitation, and camera images can be opened. • Refer to the network administrator for the addresses of each server.

  • Page 144: Configure The Https Settings

    17 Configuring the network settings [Network] 17.2 Configure the HTTPS settings Click the [Network] tab on the “Network” page. (®page 40, page 42) The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access to cameras on this page.

  • Page 145: Generation Of The Crt Key (Ssl Encryption Key)

    17 Configuring the network settings [Network] Note • To use the server certificate, you need to apply for the approval and the issue of server certificate by • Either of the self-signed certificate or the server certificate is available. If both of them are installed, the server certificate will be used prior to the self-signed certificate.

  • Page 146: Generation Of The Self-Signed Certificate (Security Certificate)

    17 Configuring the network settings [Network] key. When the [Apply] button is clicked on the “Previous CRT key” dialog box, it is possible to replace the current CRT key with the previous one. 17.2.2 Generation of the self-signed certificate (security certificate) IMPORTANT •...
  • Page 147 17 Configuring the network settings [Network] Item Description Available number of characters [Organizational Enter the unit name of the organization. 64 characters Unit] (Omission is OK.) [CRT key] Displays the key size and generation time & date of the current key. Note •...

  • Page 148: Generation Of Csr (Certificate Signing Request)

    17 Configuring the network settings [Network] • When the [Delete] button is clicked, the generated self-signed certificate (security certificate) will be deleted. • When “HTTPS” is selected for “Connection”, it is impossible to delete the self-signed certificate. 17.2.3 Generation of CSR (Certificate Signing Request) IMPORTANT •...

  • Page 149: Installation Of The Server Certificate

    17 Configuring the network settings [Network] Item Description Available number of characters [CRT key] Displays the key size and generation time & date of the current key. Note • To use the server certificate, follow the requests from the CA about the information to be entered. •...

  • Page 150: Configuration Of The Connection Protocol

    17 Configuring the network settings [Network] • When the [Confirm] button is clicked, the registered information of the installed server certificate will be displayed in the “CA Certificate - Confirm” dialog box. (Only “Organizational Unit” will be displayed with an asterisk (*).) •...

  • Page 151: Access The Camera Using The Https Protocol

    17 Configuring the network settings [Network] • When using the server certificate: In advance, install the root certificate and intermediate certificate on the browser in use. Follow the instructions of CA for how to obtain and install these certificates. • When the camera is accessed using the HTTPS protocol, the refresh interval and frame rate of images may be lower.
  • Page 152 17 Configuring the network settings [Network] • When the camera access is open to the Internet, enter the address name or host name to access via the Internet for “Common Name”. In this case, the security alert window will be displayed each time the camera is locally accessed, even if the security certificate is installed.
  • Page 153 17 Configuring the network settings [Network] Click “Certificate Error” over the URL, and click “View certificates”. Operating Instructions...
  • Page 154 17 Configuring the network settings [Network] Click “Install Certificate...”. Note • If [Install Certificate...] is not displayed, close Internet Explorer once, and select [Run as Administrator] to launch Internet Explorer again. Click [Start] ® [All Programs] ® right click [Internet Explorer] ®...
  • Page 155 17 Configuring the network settings [Network] Click “Next” displayed on “Certificate Import Wizard”. Select “Place all certificates in the following store”, and click “Browse...”. Operating Instructions...
  • Page 156 17 Configuring the network settings [Network] Select “Trusted Root Certificate Authorities”, and click “OK”. Click “Next”. Operating Instructions...
  • Page 157 17 Configuring the network settings [Network] Click “Finish”. Click “Yes”. → When the import is successfully completed, the screen “The import was successful.” will be displayed. Operating Instructions...

  • Page 158: Configure The Settings Relating To Ddns [Ddns]

    Refer to the DDNS service providers for the selection and configuration of the DDNS services other than the “Viewnetcam.com” service. Note • “Viewnetcam.com” is a Dynamic DNS service designed for use with Panasonic Network Cameras. Refer to the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information about the service. About DDNS services (IPv4/IPv6) By using a DDNS service, it becomes possible to view camera images via the Internet.

  • Page 159: Configuration Of The Ddns Service (Example Of The "Viewnetcam.com" Service)

    17 Configuring the network settings [Network] 17.4.1 Configuration of the DDNS service (Example of the “Viewnetcam.com” service) DNS server Internet Provider “Viewnetcam.com” service server Remote site Global address is changed. The contracted provider allocates a global address to the router (or the camera). The global address is not static but dynamic.

  • Page 160: When Using The "Viewnetcam.com" Service

    17 Configuring the network settings [Network] • Depending on the provider, local addresses may be allocated. In this case, the DDNS service is unavailable. Refer to the contract provider for further information. [Area] Select the region where the camera is installed. If the camera is used outside of Japan, select “Global”. If the camera is used in Japan, select “Japan”.

  • Page 161: Procedure To Register Information For The "Viewnetcam.com" Service

    17 Configuring the network settings [Network] [Access interval] Select the interval to access the “Viewnetcam.com” service server to check the IP address and the host name from the following. 10min/ 20min/ 30min/ 40min/ 50min/ 1h • Default: 1h [Global IP Address Notification Method] Typically [Global IP Address Notification Method] should be set to “Normal”.

  • Page 162: Checking The Information Registered For The "Viewnetcam.com" Service

    17 Configuring the network settings [Network] The URL set at the time of registration can be used for camera access. However, this URL is unavailable when accessing the camera from the PC connected to the same network (LAN). Note • When the registration for the “Viewnetcam.com”...

  • Page 163: When Using "Dynamic Dns Update(Dhcp)

    17 Configuring the network settings [Network] [Host name] Enter the host name to be used for the Dynamic DNS Update service. • Available number of characters: 3 - 250 characters Enter in the form of “(host name). (domain name)”. • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-).

  • Page 164: Configure The Settings Relating To The Ftp Periodic Image Transmission [Ftp Img. Trans.]

    17 Configuring the network settings [Network] The settings relating to SNMP can be configured on this page. It is possible to check the status of the camera by connecting to the SNMP manager. When using the SNMP function, contact the network administrator. [Community] Enter the community name to be monitored.
  • Page 165 17 Configuring the network settings [Network] • When “On” is selected for both of the alarm image transmission function and the FTP periodic image transmission function, the alarm image transmission function will be given priority over the FTP periodic image transmission function. For this reason, images may not be transmitted at the exact designated interval or period if alarms occur frequently.

  • Page 166: Configure The Schedule Settings Of The Ftp Periodic Image Transmission [Ftp Img. Trans.]

    17 Configuring the network settings [Network] • Unavailable characters: " & ; : / * < > ? \ | • Default: None (blank) Note • When “Name w/time&date” is selected, the file name will be [“Entered file name” + “Time and date (year/ month/ day/ hour/ minute/ second)”...

  • Page 167: How To Set The Schedules

    17 Configuring the network settings [Network] 17.7.1 How to set the schedules Check the check box of the desired day of the week of “FTP image transmission schedule”. → The selected day of the week will be validated for the schedule. To designate time, select the desired “hour”...

  • Page 168: How To Delete The Set Schedule

    17 Configuring the network settings [Network] 17.7.2 How to delete the set schedule Uncheck the check box of the set day of the week. Click the [Set] button after completing the settings. → The schedule of the selected day of the week is deleted. Operating Instructions...

  • Page 169: Configure The Settings Relating To The Schedules [Schedule]

    18 Configure the settings relating to the schedules [Schedule] 18 Configure the settings relating to the schedules [Schedule] On the “Schedule” page, it is possible to configure the settings relating to schedules as follows. • VMD permission (Video motion detection will be active only in the specified schedule.) •...
  • Page 170 18 Configure the settings relating to the schedules [Schedule] Up to 5 schedules can be set. Select an action to be assigned to the schedule from “Schedule mode”. “Off” is selected at the default. • Off: No action will be taken for the respective schedule. •...
  • Page 171 18 Configure the settings relating to the schedules [Schedule] • Audio detection permission: The audio detection function will be active during the period of the schedule. • Access permission: Users whose access level is set to 2 and 3 on the [User auth.] tab (®page 126) can access the camera only in the period of schedule.

  • Page 172: Maintenance Of The Camera [Maintenance]

    19 Maintenance of the camera [Maintenance] 19 Maintenance of the camera [Maintenance] System log check, firmware upgrade, status check and initialization of settings can be performed on this page. The “Maintenance” page has the [System log] tab, the [Upgrade] tab, [Status] tab and the [Default reset] tab. 19.1 Check the system log [System log] Click the [System log] tab of the “Maintenance”...
  • Page 173 19 Maintenance of the camera [Maintenance] The current firmware can be checked and upgraded to the latest version on this page. Contact the dealer for further information about the firmware upgrade. [Model no.], [MAC address], [Serial no.], [Firmware version], [IPL version], [HTML version], [IP address(IPv6)], [Viewer software installation counter], [Time past from the date of manufacture] Information of each item will be displayed.

  • Page 174: Check The Status [Status]

    19 Maintenance of the camera [Maintenance] IMPORTANT • After completing the upgrade, delete temporary internet files. (®page 188) • Upgrade the firmware using a PC in the same subnet as the unit. • Follow the instructions from the dealer when upgrading the firmware. •...

  • Page 175: Reset The Settings/Reboot The Camera [Default Reset]

    The self check result of the hardware will be displayed. Note • Refer to our website (http://security.panasonic.com/pss/security/support/info.html) for further information about the contents of the displayed statuses (relating to the “Viewnetcam.com” service, the UPnP function, or the self check). 19.4 Reset the settings/Reboot the camera [Default reset] Click the [Default reset] tab of the “Maintenance”...
  • Page 176 The notification function allows users to notify errors to the destinations specified in “E-mail notification” - “Destination E-mail address” and “Panasonic alarm protocol notification” - “Destination server address” in the [Notification] tab on the “Alarm” page when an error occurs such as having no SD memory card inserted after rebooting or inserting a locked SD memory card.

  • Page 177: Number Of Users That Can Concurrently Access The Unit

    20 Number of users that can concurrently access the unit 20 Number of users that can concurrently access the unit The maximum number of users that can concurrently access the unit is 14, including users who receive H.264 images and users who receive JPEG images. (When “On” is selected for “Activation” of “Priority stream” on the [System] tab of the “User mng.”...

  • Page 178: Using The Cd-Rom

    Using the supplied CD-ROM, the following actions can be performed. The Panasonic “IP Setting Software” can be installed on the PC. (®page 179) Settings related to the camera’s network can be set from the Panasonic “IP Setting Software”. (®page 181) The manuals can be installed on the PC.

  • Page 179: Installing Panasonic "Ip Setting Software

    21 Using the CD-ROM 21.2 Installing Panasonic “IP Setting Software” On the CD launcher window, click the [Install] button next to [IP Setting Software] to display the Panasonic “IP Setting Software” installation window. Confirm the following settings before starting the installation.

  • Page 180: Installing The Manuals

    To uninstall the manuals delete the shortcut icon from where you specified it to be installed (the default is on the desktop) during installation and the [Manual] folder from the folder (the default is C: \Panasonic) you specified during installation. 21.4 Installing the Viewer software The Viewer software (Network Camera View 4S) must be installed on the PC in order to display camera images.

  • Page 181: Configure The Network Settings Of The Camera Using The Panasonic "Ip Setting Software

    However, settings can be changed after 20 minutes for cameras in the initial set mode. To start the Panasonic “IP Setting Software”, click the [Run] button next to [IP Setting Software] from the CD launcher menu window, or double-click on the shortcut icon created after installing the software on the •...
  • Page 182 21 Using the CD-ROM • The information displayed can be sorted by clicking the title of each displayed item. • When the [Network Settings] button is clicked, the “Network Settings” screen is displayed and network settings can be changed. For further information, refer to page 182. When the viewer software “Network Camera View 4S”...
  • Page 183 21 Using the CD-ROM • When using a firewall (including software), allow access to all UDP ports. Operating Instructions...

  • Page 184: About The Displayed System Log

    22 About the displayed system log 22 About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error. • Entered user name or password may be incorrect. Check if the E-mail settings are configured correctly.
  • Page 185 22 About the displayed system log Category Indication Description Internal error Undefined error. • An error occurred in the FTP function. Check if the FTP settings are configured correctly. Error indications relating to “Viewnetcam.com” Category Indication Description Viewnetcam.com Failed to resolve the •...

  • Page 186: Error Indications Relating To Ntp

    22 About the displayed system log Error indications relating to NTP Category Indication Description Connection error No response from the NTP server. • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. •...
  • Page 187 22 About the displayed system log Error indications relating to Panasonic alarm protocol notification Category Indication Description Panasonic alarm Failed to find destination of • The IP address of the destination of protocol notification notification. notification may be incorrect. Check if the...

  • Page 188: Troubleshooting

    If the network settings (IP address, subnet mask, and default gateway) are incorrect, reboot the camera and change the network settings by using the Panasonic “IP Setting Software” within 20 minutes after the restart. – In networks that do not have a DHCP server, the IP address of the camera will be configured to “192.168.0.10”...
  • Page 189 23 Troubleshooting Symptom Cause/solution Reference pages • Is “554” selected for the HTTP port number? For the HTTP port number, select a port number other than the following port numbers used by the camera. The number used by the camera: 20, 21, 23, 25, 42, 53, 67, 68, 69, 110, 123, 161, 162, 443, 554, 995, 10669, 10670, 59000 - 61000 •...
  • Page 190 23 Troubleshooting Symptom Cause/solution Reference pages • Is the setting of port forwarding configured for the router? To enable the access to the camera via the Internet, it is necessary to perform the port forwarding setting when the router in use does not support the UPnP function.
  • Page 191 23 Troubleshooting Symptom Cause/solution Reference pages • Are you accessing another camera in the same local network via a proxy server? Configure the web browser to not use the proxy server. • Are two or more users browsing the camera images simultaneously? It may take time to display the screen or refresh interval may become slower when two or more users...
  • Page 192 23 Troubleshooting Symptom Cause/solution Reference pages User registration for the • Is the registered E-mail address correct? “Viewnetcam.com” service When an E-mail with the “Viewnetcam.com” website fails. link is not received, the registered E-mail address may be incorrect. Visit the “Viewnetcam.com” website (http://www.viewnetcam.com/) to register the correct E-mail address.
  • Page 193 23 Troubleshooting Symptom Cause/solution Reference pages No image is displayed. / Older • When [Every time I visit the webpage] is not selected images or logs are displayed. for [Check for newer versions of stored pages:] in the [Temporary Internet Files] section, images sometimes may not be displayed on the “Live”...
  • Page 194 [SD memory card] tab? Format the SD memory card. • Is any recognition error received when the “Diag.” of “E-mail notification” or “Panasonic alarm protocol” is used? Format the SD memory card. • Isn’t the SD memory card out of order? There are limited times to overwrite on an SD memory card.
  • Page 195 23 Troubleshooting Symptom Cause/solution Reference pages Cannot download the log list. • Download of files using Internet Explorer may be disabled. Click “Internet Options...” on the [Tools] menu of Internet Explorer, and [Security] tab. Then, click the [Custom Level...] button to open the “Security Setting”...
  • Page 196 23 Troubleshooting Symptom Cause/solution Reference pages When displaying H.264 • This may occur due to the display adapter and driver images on two or more web combination. browser windows, images When this has occurred, first update the driver of the from two or more cameras are display adapter to the latest version.
  • Page 197 Select [Allow]. displayed on the information bar. “This webpage wants to run the following add-on: `WebVideo Module' from `Panasonic System Networks Co.,Ltd.`.” (Internet Explorer 9 or Internet Explorer 10) The following message is • Click the information bar and select “Install displayed on the information ActiveX Control”.
  • Page 198 Click the [Install] button on the bar. displayed “Security Warning” window. “This webpage wants to install the following add-on: `nwcv4Ssetup.exe' from `Panasonic System Networks Co.,Ltd.`.” (Internet Explorer 9 or Internet Explorer 10) An unnecessary status bar or • Click “Internet Options...” under “Tools” of the...

  • Page 199: Directory Structure Of Drive B

    (Ex.img_1301010123000001.jpg) 13010112.02 Destination where images are to be saved by the SD memory PULL recording function of Panasonic network disk recorder Destination where log files are to be saved (for the system administration) 10000001 M_ALARM Video saved at the alarm occurrence (Approx. 2 MB per file) (Ex.10000001_13 1224193826_A.mp4)
  • Page 200 Panasonic System Communications Company of North America, Unit of Panasonic Corporation of North America www.panasonic.com/business/ For customer support, call 1.800.528.6747 Three Panasonic Way, Secaucus, New Jersey 07094 U.S.A. Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada (905)624-5010 www.panasonic.ca...

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