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EDM Solution-16 Operator's Manual

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Solution-16
Operators Manual
ISSUE 1.50

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Summary of Contents for EDM Solution-16

  • Page 1 Solution-16 Operators Manual ISSUE 1.50...
  • Page 2 Document Part Number MA880O DOCUMENT ISSUE 1.50 Printed 26 April 2001 Control Panel This documentation is provided to suit the Solution-16/Solution-16 Safecom (CC880/LP880/SC8016). Firmware Revision 1.10 – 2.06 Hardware Revision A - K Alarm Link required = 2.72 or higher Copyright Notice All rights reserved.

  • Page 3: Table Of Contents

    Table Of Contents INTRODUCTION ..........................6 CODEPAD INDICATORS........................7 Zone Indicators ..............................7 AWAY Indicator..............................7 STAY Indicator..............................8 System Disarmed..............................8 MAINS Indicator ..............................8 Off Indicator / Zone Sealed..........................8 On Indicator / Zone In Alarm..........................8 FAULT Indicator..............................9 Audible Indications...............................
  • Page 4 Telephone Line Fail............................17 E2 Fault................................17 Zone 16 In Alarm - Partitioned Systems Only ....................18 Communication Fail ............................18 DATE AND TIME ..........................18 TURNING OUTPUT DEVICES ON/OFF ..................19 RESET LATCHING OUTPUTS......................19 TESTING...............................20 Horn Speaker Test .............................. 20 Bell Test ................................20 Strobe Test................................
  • Page 5 BASIC PAGER REPORTING ......................29 Basic Pager Display Information........................29 Subscriber ID Number........................... 29 Zone Status ..............................29 System Status..............................29 PET PAGER/SMS REPORTING....................... 31 GLOSSARY OF TERMS ........................32 GLOSSARY OF TERMS ........................32 WARRANTY STATEMENT......................35 YEAR 2000 COMPLIANCE....................... 35 SPECIFICATIONS ..........................

  • Page 6: Introduction

    Operators Manual Solution-16 Introduction Congratulations on selecting the Solution-16 control panel to protect you and your property. So that you can obtain the most from your unit, we suggest that you take the time to read through this manual and familiarise yourself with the numerous outstanding operating features of this system.

  • Page 7: Codepad Indicators

    Operators Manual Solution-16 Codepad Indicators Figure 1: CP5 Eight Zone Figure 2: CP5 Eight Zone LED Codepad LCD Codepad The codepad is the communications interface between you and your alarm system. The codepad allows you to issue commands and offers both visual and audible indications that guide you through the general operation.

  • Page 8: Stay Indicator

    Operators Manual Solution-16 STAY Indicator The STAY indicator is used to display that the system is armed in STAY Mode 1 or STAY Mode 2. The STAY indicator will also flash in unison with the AWAY indicator when programming various options throughout the operator’s manual.

  • Page 9: Fault Indicator

    Operators Manual Solution-16 FAULT Indicator The FAULT indicator is used to display that the system has detected a system fault. Refer to Fault Analysis Mode on page 16 for additional information on system faults. Every time a new system fault has been detected (eg. FAULT indicator flashing), the codepad will begin to beep once every minute.

  • Page 10: Arming The System

    Operators Manual Solution-16 Arming The System There are several different ways to arm the system depending on whether you are leaving the premises and require all active zones to be in a ready state for an intruder, or, if you are remaining in the premises and only require part of the system to be in a ready state for an intruder.

  • Page 11: Arming In Stay Mode 1

    Operators Manual Solution-16 Arming In STAY Mode 1 STAY Mode 1 is only used when the perimeter and unused areas of the premises need to be armed to detect any would be intruder from entering the premises and at the same time, allowing you to move freely within an area that has been automatically isolated.

  • Page 12: Arming In Stay Mode 2

    Operators Manual Solution-16 Arming In STAY Mode 2 STAY Mode 2 is only used when the perimeter and unused areas of the premises need to be armed to detect any would be intruder from entering the premises and at the same time, allowing you to move freely within an area that has been automatically isolated.

  • Page 13: Disarming The System

    Operators Manual Solution-16 Disarming The System When you enter the premises after the system has been armed in AWAY Mode, or if you have armed the system in STAY Mode 1 or STAY Mode 2, you will need to disarm the system to disable detection devices that will activate an alarm.

  • Page 14: Codepad Duress Alarm

    Operators Manual Solution-16 Codepad Duress Alarm A codepad duress alarm is used as a silent hold-up alarm. This will only occur when the number 9 is added to the end of any valid user code that us being used to disarm the system (eg.

  • Page 15: Isolating Zones

    Operators Manual Solution-16 Isolating Zones Isolating zones allow you to manually disable one or more zones before arming the system. Once a zone has been isolated, access is allowed into that zone during the armed state without activating an alarm.

  • Page 16: Code To Isolate

    Operators Manual Solution-16 Code To Isolate The method will restrict only those user codes that have the priority level ‘Code To Isolate’ set to be able to isolate zones. Therefore, if any user code has this priority level set, the method of standard isolating will not function.

  • Page 17: Fault Descriptions

    Operators Manual Solution-16 Zone Indicator Description Battery Fail Date & Time Sensor Watch Horn Speaker Fail Telephone Line Fail E2 Fault Zone 16 In Alarm (Partitioned Systems Only) Communication Fail Table 7: Fault Indicators Fault Descriptions Low Battery A low battery fault will register when the system detects a low capacity back-up battery.

  • Page 18: Zone 16 In Alarm - Partitioned Systems Only

    Operators Manual Solution-16 Zone 16 In Alarm - Partitioned Systems Only This fault will register when Zone 16 has registered an alarm condition. The AUX indicator will display if a ‘Master Partitioned’ codepad is used if the system has been partitioned. You may need to contact your installer regarding this fault.

  • Page 19: Turning Output Devices On/Off

    Operators Manual Solution-16 Turning Output Devices On/Off This feature is only applicable if your security company has programmed an output that can operate external devices (ie. toggle on/off via the codepad). The output programmed by your security company could control a pool pump or outside lighting etc. Up to five different outputs can be programmed.

  • Page 20: Testing

    Operators Manual Solution-16 Testing There are various functions that allow you to test that your system is operating correctly. Horn Speaker Test Press and hold button 1 until two beeps are heard. The horn speaker will sound for two seconds.

  • Page 21: Day Alarm

    Operators Manual Solution-16 Day Alarm Day alarm allows a combination of zones to be monitored during the disarmed state by beeping the codepad buzzer. Only your installer can program zones 1 – 4 to operate for day alarm. Example An example set-up of a day alarm could be the front door of a shop that has a pressure mat or electronic beam that customers activate as they enter to and from the shop.

  • Page 22: Partitioning

    Operators Manual Solution-16 Partitioning Your control panel can be partitioned or split into four individual areas. Each areas can be operated from one ‘Master Partitioned’ codepad, or from separate ‘Area Addressable’ codepads. Master Partitioned Codepad Indicators The indicators on a ‘Master Partitioned’ codepad are configured into four groups (ie.

  • Page 23: Operation Of Codepads In Partitioning

    Operators Manual Solution-16 Operation Of Codepads In Partitioning Area Addressable Codepad Operations If you have a system that has been partitioned with ‘Area Addressable’ eight zone codepads, the operating procedure is exactly the same as described as a non-partitioned system except that all operations are only relative to the area that the codepad has been assigned to.

  • Page 24: Remote Arming Via Telephone

    Operators Manual Solution-16 Remote Arming Via Telephone This feature allows you to arm your system from any remote location via the telephone. For obvious security reasons, the system cannot be disarmed using this method. To make use of this feature, you will require a touch-tone telephone and a phone controller. Your security company needs to program this feature to operate.

  • Page 25: Operating The System Via A Touch-Tone Telephone

    Operators Manual Solution-16 Operating The System Via A Touch-Tone Telephone If the system has been installed with an optional DTMF command module, the system can be operated via a touch-tone telephone. Once a communication link has been established between a touch-tone telephone and your alarm system, you can operate the system via the telephone as if you where operating the system at a codepad.

  • Page 26: Domestic Dialling

    Operators Manual Solution-16 Domestic Dialling Domestic dialling can be used to call your mobile phone or a relative/friend in the event that your control panel has activated an alarm. Up to three different telephone numbers may be programmed for the control panel to call when alarm occurs. Only your installer can program the system to report in the domestic format, however, the Master Code holder may change the telephone numbers at any time.

  • Page 27: Programming Domestic Telephone Numbers

    Operators Manual Solution-16 Programming Domestic Telephone Numbers If your system has been set-up for domestic dialling, this function allows any Master Code holder to program telephone numbers that the control panel will call in the event of an alarm. How To Program Telephone Numbers Enter your Master Code followed by 2 and the # button (eg.

  • Page 28: Domestic Voice Message Reporting

    Operators Manual Solution-16 Domestic Voice Message Reporting The system can be configured by your security company to report to your mobile phone when an alarm occurs and playback a pre-recorded message detailing instructions. The pre-recorded message can be changed as many times as necessary (up to a maximum of 16 seconds in length).

  • Page 29: Basic Pager Reporting

    Operators Manual Solution-16 Basic Pager Reporting This feature is only applicable if your system is reporting to a pocket pager. Basic pager reporting requires some interpretation of the numbers that appear of the display. However, it is possible to differentiate between 1000 different systems when a number of control panels are reporting to the one pocket pager.
  • Page 30 Operators Manual Solution-16 Figure 6: Basic Pager Display The example above shows that the transmission has come from the control panel that has an ID number of 678 and that zone 2 is in alarm. The example also displays that zone 3 has been manually isolated and the system is armed.

  • Page 31: Pet Pager/Sms Reporting

    Operators Manual Solution-16 PET Pager/SMS Reporting The system can be configured by your security company to report to your mobile phone via SMS messaging or a pocket pager when an alarm and/or any system event occurs. When using either of these two reporting formats, easy to understand text messages will be received so that the appropriate action can be taken.

  • Page 32: Glossary Of Terms

    Operators Manual Solution-16 Glossary Of Terms Term Description Alarm Condition Is when your alarm system is armed and one of the detection devices have been violated. A 24-hour zone (eg. smoke detector) can activate an alarm condition when your system is armed or disarmed.
  • Page 33 Operators Manual Solution-16 Term Description Hand Held Remote Can be used to remotely operate your system via hand held transmitters (Also Control known as RF keyfobs). Isolating Allows you to manually disable (isolate) one or more zones before arming the system.
  • Page 34 Operators Manual Solution-16 Term Description User Code A user code is the personal identification number that the operator uses to arm and disarm the system. Zones A monitored input used to trigger an alarm condition when violated. 24-Hour Zones A monitored input programmed to trigger an alarm condition when violated when the system is armed or disarmed 24-hours a day.

  • Page 35: Warranty Statement

    Year 2000 Compliance This notice is to confirm that all Solution-16 control panels are not susceptible to, or can be corrupted by the “Year 2000 Millennium Bug”. To date, all Solution products that incorporate time keeping functions employ a rotating 100- year calendar.

  • Page 36: Advice To Users

    Advice To Users The Austel permit that has been issued for this product is subject to the following conditions: • The Solution-16 control panel may only be powered by an EDM TF008 plug pack (Approval Number Q92128). New Zealand Telepermit Notes •...

  • Page 37: Installation Notes

    Operators Manual Solution-16 Installation Notes Installation Company Technicians Name Technicians Telephone Number Installation Date Warranty Expires Panel Software Version Service Notes Electronics Design and Manufacturing Pty Limited ISSUE150...
  • Page 38 Operators Manual Solution-16 Zone Descriptions This allows you to describe each zone and tick which zones have been programmed to be automatically isolated in STAY Mode 1 or have been programmed for day alarm operation. Isolated In STAY Day Alarm...
  • Page 39 Operators Manual Solution-16 User Code Names Master Master Code Code User #1 User #17 Default = 2580 User #2 User #18 User #3 User #19 User #4 User #20 User #5 User #21 User #6 User #22 User #7 User #23...
  • Page 40 Operators Manual Solution-16 Entry / Exit Times Entry Time 1 Exit Time Entry Time 2 Entry Guard Time Entry Time 3 Entry Time 4 Arming Options Single Button Arming (AWAY/STAY) Forced Arming Single Button Disarming (STAY Mode) Remote Arming Via Telephone...

  • Page 41: Communication Options

    Operators Manual Solution-16 Isolating Method Standard Isolating Code To Isolate Communication Options Back To Base Reporting Panel Account Number Domestic Reporting Domestic Reporting – No Of Beeps Basic Pager Reporting PET Pager/SMS Reporting Remote Arming Allowed DTMF Command Module Fitted...

  • Page 42: Index

    Operators Manual Solution-16 Index Programming Telephone Numbers ......27 Duress Alarm ..............14 Dynamic Battery Testing ..........32 24-Hour Zones.............. 34 E2 Fault .................17 Access Denied .............. 14 Entry Delay ..............32 Adding User Codes............13 Entry Guard Timer ..........11, 12 Advice To Users ............36 Entry Time ..............32...
  • Page 43 Operators Manual Solution-16 STAY Mode 2 ............12, 33 Entry Guard Timer ........... 12 New Zealand Telepermit Notes........36 Programming Zones ..........12 Strobe Test..............20 System Disarmed............8 Off Indicator..............8 On Indicator ..............8 Output Devices - Turn On/Off ........19 Telco Arming Sequence ..........33 Outputs Telco Disarm Sequence ..........

Table of Contents