Troubleshooting - Strong SRT 8114 User Manual

NoTE:

8.0 TroUbLEShooTING

There may be various reasons for abnormal operation of the receiver. Check the receiver according to
the procedures shown below. If the receiver does not work properly after checking it, please contact
your dealer or the local Service Hotline. Do NOT try to open or disassemble the receiver. It may cause
a dangerous situation and warranty will be void.
Problem
LED indicator not lit
No signal found
No picture or sound on TV or
amplifier
Scrambled channel
Message
No response to remote control
Forgotten PIN code
Forgotten channel lock code
22
After performing this function, the USB device is no longer accessible from
your receiver. To gain access to your storage device again, re-insert it or
switch the receiver to standby and on again.
Possible cause
Mains lead unplugged
Aerial is disconnected
Aerial is damaged/misaligned
Out of digital signal area
Active antenna requires to
switch ON antenna power/
external power
HDMI or SCART is not selected
on your TV or amplifier or the
unit is set to higher resolution
as the TV supports.
TV/amplifier is not switched on
Channel is scrambled
Receiver off
Remote not aimed correctly
Front panel obstructed
Remote batteries exhausted
What to do
Check mains plug
Check aerial lead
Check aerial
Check with dealer
Switch receiver's Antenna
Power ON/connect external
power
Switch to correct TV/amplifier
input
Select lower resolution on
receiver
Switch TV/amplifier on.
Check if S / PDIF connection
is used.
Select alternative channel
Plug in and turn on plug
Aim remote at front panel
Check for obstructions
Replace remote batteries
Default PIN is 1234
Contact local Service Hotline or
send email to our Support via
www . strong . tv