Contacting Xplore: Service & Questions - XPLORE TECHNOLOGIES Bobcat User Handbook Manual

Contacting Xplore: Service & Questions
Note: To troubleshoot problems (including wireless and GPS problems), before you call, read the FAQ page of
the Xplore Technologies Web site. Go to http://www.xploretech.com; then select Customer Support; then
FAQ.
If you purchased your tablet from an authorized Xplore dealer, contact the dealer for service and support.
If you purchased your tablet directly from Xplore, use any of the following methods to contact Xplore for
service and support:
Website: http://www.xploretech.com
E-mail: customersupport@xploretech.com
Toll free: 1-866-296-8541, extension 222
Fax: 1-512-336-7791
Before you contact Xplore, have the following information ready so that the customer support representative
can quickly provide a solution:
Product name: BOBCAT
Product serial number
 The serial number is on the back of the tablet
Conditions under which the problem occurred
Any error messages that were displayed
Type of device connected, if any
1-888-44-XPLORE (9-7567) WWW.XPLORETECH.COM
CUSTOMERSUPPORT@XPLORETECH.COM
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