Contacting Xplore: Service & Questions - XPLORE TECHNOLOGIES iX101B1 User Handbook Manual

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 Carrying handle with Stylus and Shoulder Strap

 Tablet backside hand‐strap

Memory

 SD memory

Additional Accessories (Optional)

 CAC reader expansion bay

 1D2D bar code scanner

 Auto adapter (cigarette lighter adapter)

Contacting Xplore: Service & Questions

Note: To troubleshoot problems (including wireless and GPS problems), before you call, read the FAQ page of

the Xplore Technologies Web site. Go to http://www.xploretech.com; then select Customer Support; then FAQ.

If you purchased your tablet from an authorized Xplore dealer, contact the dealer for service and support.

If you purchased your tablet directly from Xplore, use any of the following methods to contact Xplore for

service and support:

Website: http://www.xploretech.com

E‐mail: customersupport@xploretech.com

Toll free: 1‐866‐296‐8541, extension 222

Fax: 1‐512‐336‐7791

Before you contact Xplore, have the following information ready so that the customer support representative

can quickly provide a solution:

Product name: IX101B1

Product serial number

 The serial number is on the back of the tablet

Conditions under which the problem occurred

Any error messages that were displayed

Type of device connected, if any

1‐888‐44‐XPLORE (9‐7567)

WWW.XPLORETECH.COM

CUSTOMERSUPPORT@XPLORETECH.COM

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