Lorex LH010 ECO BLACKBOX SERIES Instruction Manual
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Lorex LH010 ECO BLACKBOX SERIES Instruction Manual

Digital video surveillance recorder
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DIGITAL VIDEO SURVEILLANCE RECORDER
Instruction Manual
English Version 3.0
THE ECONOMICAL SOLUTION TO PROTECT YOUR
RETAIL
www.lorextechnology.com
Copyright © 2012 Lorex Technology Inc.
INDUSTRY
BUSINESS
BUSINESS
LH010 ECO BLACKBOX SERIES
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Summary of Contents for Lorex LH010 ECO BLACKBOX SERIES

  • Page 1 DIGITAL VIDEO SURVEILLANCE RECORDER Instruction Manual English Version 3.0 THE ECONOMICAL SOLUTION TO PROTECT YOUR HOME BUSINESS RETAIL INDUSTRY BUSINESS HOME BUSINESS OUTDOOR LH010 ECO BLACKBOX SERIES www.lorextechnology.com Copyright © 2012 Lorex Technology Inc.
  • Page 2 Thank you for purchasing the ECO Blackbox Series Digital Video Surveillance Recorder. This manual refers to the following models: • LH014 (4-channel) • LH018 (8-channel) • LH016 (16-channel) • LH014H (4-channel ECO Blackbox+) • LH018H (8-channel ECO Blackbox+) • LH016H (16-channel ECO Blackbox+) ...

  • Page 3: Need Help

    For all other matters, visit www.lorextechnology.com By Phone: North America: : 1-888-425-6739 Customer Service (for warranty matters) (1-888-42-LOREX) : 1-877-755-6739 Tech Support (for technical/installation issues) (1-877-75-LOREX) Mexico: 001-800-681-9263, 001-800-514-6739 International: +800-425-6739-0 (Example: From the UK, dial 00 instead of +)
  • Page 4 1-888-425-6739 (1-888-42-LOREX) Asistencia técnica Soutien technique (para asuntos técnicos o de instalación) (pour les questions d’ordre technique ou relatives à 1-877-755-6739 (1-877-75-LOREX) : 1-877-755-6739 (1-877-75-LOREX) l’installation) Mexique : 001-800-681-9263, 001-800-514-6739 Mexico: 001-800-681-9263, 001-800-514-6739 Internacional: +800-425-6739-0 International : +800-425-6739-0 (par exemple : à partir du Royaume-Uni, composez le 00 au lieu de +)
  • Page 5 Please make sure to register your product at www.lorextechnology.com to receive product updates and technical support THIS PRODUCT MAY REQUIRE PROFESSIONAL INSTALLATION LOREX IS COMMITTED TO FULFILLING YOUR SECURITY NEEDS • We have developed user friendly products and documentation. Please read the Quick Start Guide and User Manual before you install this product.
  • Page 6 ESTE PRODUCTO PUEDE EXIGIR UNA IN- CE PRODUIT PEUT NÉCESSITER UNE STALACIÓN PROFESIONAL INSTALLATION PROFESSIONNELLE LOREX S’ENGAGE À RÉPONDRE À VOS LOREX SE COMPROMETE A SATISFACER BESOINS EN MATIÈRE DE SÉCURITÉ SUS NECESIDADES EN SEGURIDAD • Favor de leer la guía de instalación rápida y la •...

  • Page 7: Important Safeguards

    Important Safeguards In addition to the careful attention devoted to quality standards in the manufacture process of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment.
  • Page 8 Installation (Continued) Service Ventilation Servicing - Slots and openings in the case are - Do not attempt to service this product provided for ventilation to ensure reliable operation of yourself, as opening or removing covers may expose the product and to protect it from overheating. These you to dangerous voltage or other hazards.
  • Page 9 NOTICES FCC/IC Notice: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction, may cause harmful interference to radio communications.
  • Page 10 No claim is made to the exclusive right to use the trademarks listed, other than the trademarks owned by Lorex Technology Inc. We reserve the right to change models, configurations or specifications without notice or liability. Product may not be exactly as shown.
  • Page 11 • Instant Mobile Viewing on compatible Smart phones & Tablets • PC and Mac Compatible (Internet Explorer & Safari browsers) • Free LOREX DDNS (Dynamic Domain Name Service) for advanced remote connectivity at all times • Instant email alerts with snap shot attachment •...

  • Page 13: Table Of Contents

    TABLE OF CONTENTS Getting Started ..........1 DVR Overview .
  • Page 14 Using a NTP Server to set your System Time ..........21 Recording.
  • Page 15 Connecting to your DVR using Lorex Client 11 ....... 67...
  • Page 16 Lorex Player 11 Interface Overview ........
  • Page 17 Step 2 of 2: Configuring and Connecting to Lorex Mobile ECO ......

  • Page 19: Getting Started

    Getting Started The system comes with the following components: REMOTE CONTROL 12V DC POWER SUPPLY DVR (DIGITAL VIDEO RECORDER) (may not be exactly as shown) HDMI CABLE (BLACKBOX+ ETHERNET CABLE USB MOUSE SERIES ONLY) QUICKSTART GUIDES DOCUMENTATION CD HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY BY MODEL.

  • Page 20: Dvr Overview

    DVR Overview Front Panel (All Models) IR Sensor: IR receiver for the remote control. LED Indicators: • PWR: Power LED. • HDD: Hard disk activity LED. USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup or firmware updates.

  • Page 21: 16-Channel

    mouse and system interface between BNC and VGA monitors, press 0 three times on the remote control. NOTE: Use a BNC to RCA adapter (not included) to connect the DVR to RCA inputs (i.e. for a TV connection). Audio Input: Input for 1 RCA audio-enabled camera (not included). Audio Output: Output for 1 RCA audio channel (e.g.

  • Page 22: Eco Blackbox+ Series

    ECO Blackbox+ Series 4-Channel 9 10 8-Channel 9 10 Video Input: Connect BNC cameras. Video Output: Outputs the DVR interface to a BNC connection. This allows you to see your mouse cursor and have full control of the system on a secondary monitor. To switch the mouse and system interface between BNC and VGA monitors, press 0 three times on the remote control.

  • Page 23: 16-Channel

    16-Channel Video Input: Connect BNC cameras. Video Output: Outputs the DVR interface to a BNC connection. This allows you to see your mouse cursor and have full control of the system on a secondary monitor. To switch the mouse and system interface between BNC and VGA monitors, press 0 three times on the remote control.

  • Page 24: Basic Setup

    Basic Setup Basic Setup Step 1: Connect the BNC Cameras • Connect BNC cameras to the Video In ports on the rear panel of the DVR. 8-channel model shown Push and twist the BNC connector clockwise to secure it to the BNC port. Step 2: Connect the Mouse •...

  • Page 25: Step 4: Connect The Monitor

    Basic Setup Step 4: Connect the Monitor • Connect a VGA cable (not included) from the VGA port to the monitor. • ECO Blackbox+ Series only: connect the included HDMI cable from the HDMI port to your HDTV or monitor. 8-channel model shown 16-channel ECO Blackbox+ shown HDMI port (featured on...

  • Page 26: Step 7: Set The Time

    Basic Setup Step 7: Set the Time • Set the system time and date for accurate video time stamps. Videos with inaccurate times may not be valid as surveillance evidence. • For details on setting the system time, see “Setting the Date and Time” on page 19. Default System Password &...

  • Page 27: Connecting Cameras

    Basic Setup Connecting Cameras ATTENTION: Cameras differ in terms of installation or mounting instructions. Please see the documentation that came with your camera(s) for specific installation instructions. Test the cameras before permanent installation. Plan where you will route the wiring for the camera and where you will aim the camera.

  • Page 28: Connecting Bnc Cameras To Your Dvr

    Basic Setup Connecting BNC Cameras to your DVR Connect the male power connector on the BNC extension cable to the female power connector on the camera. • Connect the BNC connector to the camera. Connect the female power connector on the BNC extension cable to the power adapter. Connect the BNC connector to one of the Video Input ports on the rear panel of the DVR.

  • Page 29: Mouse Control

    Mouse Control Mouse Control The DVR is designed for mouse navigation. To use a USB mouse (included), connect the mouse to a USB port on the DVR. 8-channel model shown Rear panel Front panel USB port USB port Use the mouse buttons to perform the following: •...

  • Page 30: Remote Control

    Remote Control Remote Control You can also control the DVR using the included remote control. Number Keys (1-0): Press to select the desired channel in Full-screen View. Press 1+0 for channel 10, 1+1 for channel 11, etc. • : In Live Viewing Mode, press to open Split-screen View.

  • Page 31: 16-Channel Remote Control

    Remote Control 16-Channel Remote Control NOTE: This remote control is only included with the ECO Blackbox 16-channel model (LH016). REC: Press to resume recording after recording has been stopped. • SEARCH: Press to open the Search menu. • Number Keys (1-0): In Live Viewing Mode, press to open the desired channel in Full-screen view.

  • Page 32: Using The On-Screen Display

    Using the On-Screen Display Using the On-Screen Display Use the system’s graphical on-screen display to navigate menus and configure options and settings. 1. Date & Time 2. Record Status 3. Channel number / Channel Title Date & Time: Displays the date and time on the system. Record Status: Displays the current recording status of the system: C=continuous (normal recording);...

  • Page 33: Using The Menu Bar

    Using the On-Screen Display Using the Menu Bar The Menu Bar allows you to access the Main Menu and control basic functions of the DVR. To access the Menu Bar: Right-click or move the mouse cursor to the bottom of the screen to access the Menu Bar. PIP1X1 PIP1X2 Zoom Split screen...

  • Page 34: Using The Virtual Keyboard And Mini-Keyboard

    Using the On-Screen Display Using the Virtual Keyboard and Mini-Keyboard You can input numeric or text values using the on-screen virtual keyboard. You will need to use the Virtual Keyboard when entering your User ID and Password. The Virtual Mini-Keyboard is used to input numeric values, such as the time and date. To use the Virtual Keyboard: Using the mouse, click on an option or field, such as the User ID and Password fields (if passwords are enabled).

  • Page 35: Using The Zoom Mode

    Using the On-Screen Display Using the Zoom Mode Zoom Mode allows you to zoom in on an image while viewing your cameras live. This can be useful if you want to get a closer look at a situation. NOTE: Zoom Mode is not supported on the 16-channel model of ECO Blackbox (LH016). To use the Zoom Mode: In Live Viewing Mode, select the channel you want to zoom in on in full-screen (double-click the channel if you are in a Split-screen View).

  • Page 36: Using Picture In Picture (Pip) Mode

    Using the On-Screen Display Using Picture in Picture (PIP) Mode Picture in Picture (PIP) Mode allows you to view one channel in full-screen while viewing up to two other channels. NOTE: Picture in Picture Mode is not supported on the 16-channel model of ECO Blackbox (LH016).

  • Page 37: Setting The Date And Time

    • (Optional) NTP: Click the Setup button next to NTP to synchronize your DVR’s time and date with a Network Time Protocol (NTP) time server. Lorex provides a free NTP service that automatically updates your DVR’s time for Daylight Savings Time.

  • Page 38: Configuring Daylight Savings Time (Dst)

    Configuring Daylight Savings Time (DST) If your region observes Daylight Savings Time (DST), follow the instructions below to configure your DVR to automatically update the time when the clock updates. To enable automatic DST adjustments: Click the DST Setup button. DST Setup Configure the following: •...

  • Page 39: Using A Ntp Server To Set Your System Time

    Using a NTP Server to set your System Time A NTP (Network Time Protocol) server syncs your system time with an online time server. Lorex provides a free NTP service that allows your DVR to automatically update the time for Daylight Savings Time.

  • Page 40: Recording

    Recording Recording By default, the system is set to immediately record video from connected cameras in Continuous Recording Mode. • Recording—Continuous: Normal, continuous recording. You can set the system to stop recording once the hard drive is full, or to continually record by overwriting previously recorded data.

  • Page 41: Playback And Backup

    Playback and Backup Playback and Backup You can view and back up recorded video on the system through the Search Menu. Playing Back Recorded Video To playback a specific date and time: Right-click to open the Menu Bar and click the Record Search button ( ).
  • Page 42 Playback and Backup To search for recorded footage on the DVR: Right-click to open the Menu Bar and click the Record Search button ( ). The Record Search tab opens. Configure the following: • CH: Select the channel you wish to search. Select All to search all channels. •...

  • Page 43: Using The On-Screen Playback Controls

    Playback and Backup Using the On-Screen Playback Controls Move the mouse slightly to display the on-screen playback controls. You can also use the playback control buttons on the remote control. Playback controls Reverse playback Fast Forward Slow Motion Play Pause / Frame by Frame •...

  • Page 44: Advanced Playback Controls (Eco Blackbox+ Series Only)

    Playback and Backup Advanced Playback Controls (ECO Blackbox+ Series Only) The ECO Blackbox+ has advanced playback controls that allow you to see when you have recorded footage and motion events on your cameras. They also allow you to use digital zoom in playback mode or take backups from short video clips.

  • Page 45: Controlling The Time Range Of The Playback Bar (Eco Blackbox+ Series Only)

    Playback and Backup Controlling the Time Range of the Playback Bar (ECO Blackbox+ Series Only) The time range is the start and end times of the footage displayed in the Playback bar. By default, the Playback bar displays recordings recorded on the day selected for playback (from 00:00~24:00).

  • Page 46: Using Video Clip Backup (Eco Blackbox+ Series Only)

    Playback and Backup Click and drag on the area of the screen you would like to enlarge. The image zooms in on the selected area. Click and drag to zoom in on an area Click and drag inside the Zoom icon box to move the zoom area...

  • Page 47: Backing Up Video

    Backup For details on viewing backed up video, see “Lorex Player 11: Playing Backed up Video on PC” on page 91 or see “Lorex Player for Mac: Viewing Backed up Video on Mac” on page 93. Backing Up Video You can back up video to a USB flash drive (not included) connected to the DVR.

  • Page 48: Viewing Backed Up Video

    To view the downloaded video, you must install the Lorex Player software. For details on viewing backed up video, see “Lorex Player 11: Playing Backed up Video on PC” on page 91, or see “Lorex Player for Mac: Viewing Backed up Video on Mac” on page 93.
  • Page 49 Playback and Backup Click Open and then locate the backed up video file on your hard drive. Open Select the desired file format (.264 , h.264, All File) that you wish to search for. Click Open. Open Click Start to convert and save the file in the default save folder. •...

  • Page 50: Managing Passwords

    Managing Passwords Managing Passwords admin 000000 ATTENTION: By default, the system user name is and the password is . Passwords are disabled by default and are not required to access the Menu Bar or Main Menu. However, you may be asked for a password to access certain functions. By default, you do not need to enter a password to access the system using the browser-based remote software.

  • Page 51: Adding Users

    Configure the following: • User Name: Enter the desired admin user name. • Password Enable: Select Enable to enable system passwords. • Password: Enter your desired password. • Confirm: Re-enter the password. Click Apply to save your settings. Adding Users You can allow multiple users to log in to the system.
  • Page 52 Managing Passwords Select the menus and channels the user will have access to: Select the menus that the user will have access to. Select which channels will have access to: Backup, Preview, Playback and PTZ Control. Click Apply to save your settings. Right-click and then click Edit.

  • Page 53: Using The Main Menu

    Using the Main Menu Using the Main Menu To open the Main Menu: • Right-click to open the Menu Bar and click the Main Menu button ( NOTE: If passwords are enabled on the system, you need to enter the 6-digit numerical password to open the Main Menu.

  • Page 54: Display

    Using the Main Menu Display • U-L: Upper left hand corner. • D-L: Lower left hand corner. The display menu allows you • U-R: Upper right hand corner. to configure camera image • D-R: Lower right hand corner. settings and video output •...

  • Page 55: Configuring The Time And Recording Time Display

    Using the Main Menu In the Covert drop-down menu, select Changing the Video-out Resolution Enable. Click the Output tab. Click Apply to save your settings. Click the drop-down menu beside VGA Resolution and select the output Configuring the Time and resolution.

  • Page 56: Adjusting The Video Margin

    Using the Main Menu Adjusting the Video Margin In the Channel drop-down menu, select the channel you wish to configure. If you connect your DVR to a BNC monitor, you can adjust the video Privacy Zone margins. NOTE: You must select the BNC output mode to adjust the margins.

  • Page 57: Creating A Custom Split-Screen Display (Eco Blackbox+ Series Only)

    Using the Main Menu • Click on the edge of a privacy area and You will need to disable View Setup to return to normal operation. drag to resize a privacy area. • Right-click when you are finished to exit. Select Enable (Optional) Use the drop-downs next to Copy to copy privacy areas to another...

  • Page 58: Record

    Using the Main Menu Record Changing the file size changes the duration of backed up files. For The Record menu allows you to example, if you select 15 minutes as configure recording settings, your file size, the system stores video such as the recording resolution, files in 15 minute durations.

  • Page 59: Enabling Audio Recording

    Using the Main Menu (Optional): Use the top Copy and Copy To to select D1 unless you have cameras that drop-down to copy the recording schedule are 960H-capable. to a specific day or all days. Click Copy to NOTE: If you change this setting, the DVR copy the schedule.

  • Page 60: Search

    Using the Main Menu Under the FPS drop-down menu, select Search the number of frames per second you want The Search menu allows you the DVR to record on each channel. to search for saved video on your system for playback and (Optional) Use the Copy and Copy To backup.

  • Page 61: Backing Up Video Files

    Click the checkbox under BAK next to the file you want to backup. Click the Backup button to begin copying the video files to your flash drive. NOTE: You will need the Lorex Player (included on the CD) to view the saved files. Using the Event Search Event Search allows you to find videos that are marked as "Alarm"...

  • Page 62: Using The Log Search

    Using the Main Menu Using the Log Search To perform an Event Search: A log search allows you to search Click the Event Search tab. system event logs. To perform a Log search: Click the Log tab. Configure the following: •...

  • Page 63: Network

    Using the Main Menu Network Click Apply to save your settings. The Network menu allows Right-click until you exit all menus. You you to configure the will be prompted to restart. system’s DDNS and network settings. Enabling Auto Port Forwarding Auto Port Forwarding allows the DVR to Configuring Network Type: DHCP &...

  • Page 64: Adjusting Remote Connectivity Streaming Rates

    To adjust the SubStream settings: From the Email drop-down menu, select from: Click the SubStream tab. • Default: Uses the Lorex email server to send out alarm notifications. This is the recommended selection. • Enable: Uses custom email server settings.

  • Page 65: Changing The Mobile Connectivity Port, User Name, And Password

    Using the Main Menu If you want to use Lorex’s email server • Sender Password: Enter your email (recommended): server’s password. • Receiver Email: Enter the recipient’s In the Email drop-down menu, select email address. Default. • Interval: Enter the interval the DVR waits Select Default before sending a new email notification.

  • Page 66: Configuring Ddns Settings

    Using the Main Menu Alarm • The default Mobile port is 1025. This must be port forwarded on your router to enable The Alarm tab allows you to remote access. Note that 1025 is configure Motion Detection represented as "01025". settings.

  • Page 67: Configuring Alarm Settings (16-Channel Eco Blackbox+ Only)

    Using the Main Menu • Sensitivity: Select motion sensitivity. The Configure the following: greater the number, the greater the • Alarm In: Select the channel you wish to sensitivity. configure. • Show Message: Select the checkbox if you • Alarm Type: Select the alarm type of the want the system to display a system device.

  • Page 68: Device

    Using the Main Menu Device In the Overwrite drop-down menu, select Auto. (recommended), or select the The Device menu allows desired duration the hard drive should you to configure hard drive retain its data. and PTZ settings and format a USB flash drive NOTE: If overwrite recording is enabled, the system’s hard drive automatically (not included).

  • Page 69: System

    Using the Main Menu System Changing Video Output - NTSC & The System tab allows you to configure the system time To change the video output: and user accounts. In the Video Format drop-down menu, select NTSC or PAL. • For instructions on how to set the system Click Apply to save your settings.

  • Page 70: Viewing System Information

    Using the Main Menu Viewing System Information Advanced • Click the Info tab. The Advanced menu allows you to update system firmware, load system defaults. Configuring the "Auto Reboot" feature Auto Reboot allows the system to restart during a specified time and date. Restarting the system every so often ensures system stability.

  • Page 71: Upgrading The System Firmware

    Using the Main Menu Upgrading the System Firmware Restoring to Factory Default Firmware upgrades can provide Settings improved functionality to your DVR. Restoring to factory default settings When firmware upgrades become reverts any setting changes you have available, you can download them for made to their original settings.

  • Page 72: Restarting Or Shutting Down The Dvr

    Using the Main Menu Click OK to return to the menu. To configure system warnings: Click the Events tab. Right-click until you have exited all menus. The DVR prompts you to restart. Restarting or Shutting Down the To restart or shut down the DVR: Right-click to open the Menu Bar and click the Main Menu button ( Configure the following:...

  • Page 73: Saving Your System Configuration To A Usb Flash Drive (Eco Blackbox+ Series Only)

    Using the Main Menu Saving Your System Configuration Loading a System Configuration to a USB Flash Drive (ECO from a USB Flash Drive (ECO Blackbox+ Series Only) Blackbox+ Series Only) The DVR allows you to save your current Insert a USB flash drive (not included) that contains a saved configuration to a USB system configuration to a USB flash port.

  • Page 74: Setting Up Your Dvr For Remote Connectivity

    Remote Viewing Client For details on navigating the remote viewing interface, see “Remote Viewing Interface” on page 68. System Requirements Prior to using Lorex Web Client, make sure your system meets or exceeds the following system requirements: Description Requirement ®...

  • Page 75: Accessing Your Dvr Within A Local Network (Lan)

    Setting up your DVR for Remote Connectivity Accessing your DVR within a Local Network (LAN) You can connect to your DVR through Internet Explorer through the local area network (LAN). It is recommended to confirm connectivity over a local network before setting up your DVR for Internet connectivity.

  • Page 76: Step 3 Of 3: Enter The Dvr's Local Ip Address Into The Browser

    Setting up your DVR for Remote Connectivity Write down the IP Address and HTTP Port number of the DVR. • A local IP looks something like this: 192.168.5.118. Note that single digit numbers appear as three digits. For example, "005" is the same as "5". •...

  • Page 77: To Connect To The Dvr's Local Ip Address On A Mac

    NOTE: If you are having difficulty logging into your system using Internet Explorer, it is recommended to use the Client Software provided on the CD or as a free download from www.lorextechnology.com. For instructions, see “Lorex Client 11: Client Software for PC” on page 67.

  • Page 78: Accessing Your Dvr Remotely Over The Internet

    Setting up your DVR for Remote Connectivity Click Download to download the plug-in for Safari. Click Download Click the downloads button ( ) on the top-right corner of Safari. Right-click SurveillanceClient.dmg in the downloads list and select Open. A web plugin folder appears. Right-click SurveillanceClient.dmg and click Open...

  • Page 79: Step 1 Of 4: Port Forwarding

    Step 2 of 4: Create a DDNS Account Lorex offers a free DDNS service for use with your system. A DDNS account allows you to set up a web site address that points back to your local network. This allows you to connect to your system remotely.
  • Page 80 Setting up your DVR for Remote Connectivity The My Lorex account login screen opens (if you are already logged in, skip to step 4). Create a new account or log into an existing account. To create a new account, fill in the required fields on the right and click Create Account.
  • Page 81 Setting up your DVR for Remote Connectivity Under Your Address, select an address or click Enter a New Address to create a new address. Fill in your address information and click Create Address. Enter your address information Click Create Address Fill in the warranty registration form with your product and purchase details.
  • Page 82 Setting up your DVR for Remote Connectivity A page pops up to prompt you to register your product for Lorex DDNS. Click Set Up a New DDNS. Click Set Up a New DDNS Configure the following: Select your product warranty...

  • Page 83: Step 3 Of 4: Enable Ddns On The Dvr

    Setting up your DVR for Remote Connectivity • URL Request: Enter the web site address that will be used to connect to your Lorex product. , the address to access your video will be  tomsmith For example, if you enter http://tomsmith.lorexddns.net...

  • Page 84: Step 4 Of 4: Enter The Ddns Address Into The Browser

    NOTE: If you are having difficulty logging into your system using Internet Explorer, it is recommended to use the Client Software provided on the CD or as a free download from www.lorextechnology.com. For instructions, see “Lorex Client 11: Client Software for PC” on page 67.

  • Page 85: Lorex Client 11: Client Software For Pc

    Lorex Client 11: Client Software for PC Lorex Client 11: Client Software for PC Lorex Client 11 is a client software for PC that allows you to connect to your DVR on a PC and view your cameras from anywhere in the world.

  • Page 86: Remote Viewing Interface

    Remote Viewing Interface Remote Viewing Interface Upon login, the Live tab opens. The Remote Viewing interface is the same on PC or Mac. Navigation Tabs: Allows you to access the following tabs: • Live: Watch live video. • Playback: View saved video footage. •...

  • Page 87: Changing Viewing Modes

    Remote Viewing Interface Viewing options: • : Click to open all connected channels. • : Click to close all connected channels. Note that the system continues to record when you close channels remotely. • : Previous page. • : Next page. •...

  • Page 88: Recording Video

    Remote Viewing Interface A pop-up window opens on the bottom left corner of the window. Click Preview to view the image or Folder to show the image in the save folder. If you receive an error taking a screen shot: You may receive an error when taking a screen capture.

  • Page 89: Adjusting Sub-Menu Options

    Remote Viewing Interface To show or hide video in the main video window: Click beside the channel number to show a channel. Click again to hide the channel. Click here to show or hide video Adjusting Sub-menu Options The sub-menu option gives you quick access functions such as viewing video bit rate, and viewing video in its original aspect ratio.

  • Page 90: Changing The Format Of Recorded Video (Pc Only)

    Remote Viewing Interface Select the desired save directory, and then click OK. Click Save to save your changes. Changing the Format of Recorded Video (PC Only) You can change the format of recorded video saved using Remote Surveillance. This allows you to directly backup footage from your DVR as an .avi file.

  • Page 91: Configuring Ptz Settings

    Remote Viewing Interface Configuring PTZ Settings The system supports remote PTZ controls for compatible PTZ cameras (not included). • For details on connecting PTZ cameras to your system, see “Appendix B: Connecting a PTZ Camera” on page 112. To control the PTZ settings on the DVR: From the Live tab, double-click to select the channel the PTZ camera is connected to.

  • Page 92: Video Playback

    Remote Viewing Interface Video Playback Video playback allows you to watch video that has been saved in the DVR’s hard drive. To playback video: Click the Playback tab. Playback tab In the calendar window, click the desired month, year, and date. Select month and year Select date Under the Type drop-down menu, select the desired recording type you wish to search for...

  • Page 93: Video Playback Controls

    Remote Viewing Interface Video Playback Controls Playback window Video content Drag the line left or right to select the playback time Video slider Download Step Pause content Forward Volume Stop Play Stop all video Screen Capture • Step Forward: Plays video frame by frame. Click the Step Forward button to advance the video by 1 frame.

  • Page 94: Configuring Privacy Zone Settings

    Remote Viewing Interface Configure the following: • Channel: Select the channel you want to modify. • Name: Enter the channel name if you want to re-name the channel • Position: Select the position of where the title appears in the channel. •...

  • Page 95: Configuring Recording Parameters

    Remote Viewing Interface Configuring Recording Parameters To configure system recording parameters: Click the Remote Setting tab, and then click Record>Rec Parameters. Configure the following: • Channel: Select the channel you wish to configure. • Record: Select Enable or Disable to start or stop system recording. •...

  • Page 96: Configuring System Recording Quality

    Remote Viewing Interface Click the recording grid, and select the type and duration of recording. • 16-Channel ECO Blackbox+ Only: An additional row is shown in the chart for Alarm recording. Alarm recording requires external alarm devices (not included). (Optional) Use the top Copy and Copy To drop-down to copy the recording schedule to a specific day or all days.

  • Page 97: Configuring Basic Network Settings

    Remote Viewing Interface Configuring Basic Network Settings The basic network menu allows you to configure the network protocol type (DHCP or Static), UPnP and mobile phone login information. To configure basic network settings: Click the Remote Setting tab, and click Network. Configure the following under Basic Configuration: •...

  • Page 98: Configuring Email Notification Settings

    To configure email notification settings: Click the Remote Setting tab, and click Network> Email In the Email drop-down menu, select Default to use the default Lorex email server (recommended) or select Custom to use your own custom SMTP email server.

  • Page 99: Changing The Mobile User Name And Password

    Remote Viewing Interface • SSL: Select ON/OFF to enable/disable Secure Socket Layer protocol. • SMTP Port: Enter your SMTP address. • SMTP Server: Enter your SMTP Server. • Sender Email: Enter the sender email address. This can be any address of your choice. •...

  • Page 100: Configuring Ddns Settings

    Remote Viewing Interface Configuring DDNS Settings To configure DDNS settings: Click the Remote Setting, and click DDNS. Configure the following: • DDNS: Select Enable or Disable. • In the Server drop-down menu, select LOREXDDNS. • Domain Name: Enter your Domain name/URL Request from the confirmation email that was sent after you created your DDNS account.

  • Page 101: Configuring Your System To "Beep" During Motion

    Remote Viewing Interface • Buzzer: Select OFF to disable the buzzer when the system detects a motion event or select the duration of the buzzer after the system detects a motion event. Click and drag to configure motion detection areas Red: Motion detection enabled Clear: Motion detection disabled •...

  • Page 102: Configuring Alarm Notifications (16-Channel Eco Blackbox+ Only)

    Remote Viewing Interface Setting tab>Record>Schedule). Configuring Alarm Notifications (16-Channel ECO Blackbox+ Only) Configure the settings for alarm devices (not included). To configure alarm notifications: Click the Remote Setting tab, and click Alarm >Alarm. Configure the following: • Alarm In: Select the channel that you wish to configure. •...

  • Page 103: Configuring Hard Drive Recording Mode

    Remote Viewing Interface Configuring Hard Drive Recording Mode To configure the hard drive recording mode: Click the Remote Setting tab, and click Device>HDD. Overwrite drop-down menu In the Overwrite drop-down menu, select Auto to enable the hard drive to record in loop mode.

  • Page 104: Configuring The System Time And Date

    Remote Viewing Interface Configure the following: • Channel: Select the channel that the PTZ camera connects to. • Protocol: Select the protocol of the PTZ camera*. • Baud Rate: Select the baude rate of the PTZ camera*. • Data Bit: Select the data bit rate of the PTZ camera*. •...

  • Page 105: Configuring System User Accounts

    Remote Viewing Interface Configuring System User Accounts You can add user accounts on the system. To configure the user accounts menu: Click the Remote Setting tab, and click System>Users. Configure the following: • Click the desired user you wish to configure (i.e. user1). •...

  • Page 106: Viewing System Information

    Remote Viewing Interface Viewing System Information To view system information: Click the Remote Setting tab, and click System>Info. Upgrading System Firmware To upgrade the system firmware, download the latest firmware from the system’s product page at www.lorextechnology.com. To upgrade the system firmware: Download and extract the file to your computer’s desktop.

  • Page 107: Restoring Default Settings

    Remote Viewing Interface Restoring Default Settings To restore the system’s system defaults: Click the Remote Setting tab, and click Advanced>Load Default. Select the menus that you wish to restore to factory defaults. Click Save to restore system defaults for the selected items. Configuring Event Settings The Event Settings tab allows you to configure how the system behaves when a system event occurs (e.g.hard drive error, video loss).

  • Page 108: Configuring Auto-Reboot

    Remote Viewing Interface Configuring Auto-Reboot Auto-reboot allows the system to restart automatically at a set time or date. This improves system stability. To configure Auto Maintain: Click the Remote Setting tab, and click Advance>Maintain. Click the Auto Reboot drop-down menu, and select Enable or Disable to activate or deactivate the auto-reboot feature.

  • Page 109: Lorex Player 11: Playing Backed Up Video On Pc

    Lorex Player 11: Playing Backed up Video on PC Lorex Player 11 allows you to view your backed up video files from your DVR on your PC. NOTE: To view backed up video files on Mac, see “Lorex Player for Mac: Viewing Backed up Video on Mac”...

  • Page 110: Lorex Player 11 Interface Overview

    Lorex Player 11: Playing Backed up Video on PC Lorex Player 11 Interface Overview Click here to open the Advanced Config menu Video Window Add file Remove file Delete file Hide/reveal playlist Rewind Fast Forward Open File Play Stop Previous...

  • Page 111: Lorex Player For Mac: Viewing Backed Up Video On Mac

    DVR for the model number). Navigate to the product page for your DVR model and download Backup Player for MAC. Extract the file and double-click the Lorex Mac Player installer (.pkg) file. Follow the on-screen instructions to install the software.

  • Page 112: Loading Individual Video Files

    Lorex Player for Mac: Viewing Backed up Video on Mac Loading Individual Video Files To load files saved onto your hard drive: Click the Load new file button ( Browse and select the desired file. Click Open to add the file to the video playlist.

  • Page 113: Mobile Apps: Accessing Your Dvr Using A Mobile Device

    Compatible Devices and Platforms Platform Supported Versions and Devices App Name Get App From iOS v. 4.0 and higher Lorex Mobile Eco Apple App Store iPhone/iPod Touch iPad (1st generation and above) Android Android v. 1.5 and above Lorex Mobile Eco...

  • Page 114: Iphone / Ipad

    Prerequisites • An iTunes account (requires valid credit card number). NOTE: Your credit card will not be billed when downloading the Lorex Mobile Eco App. Step 1 of 3: Downloading the App Install Lorex Mobile ECO from the App Store.
  • Page 115 Mobile Apps: Accessing your DVR Using a Mobile Device Touch to open the Device List menu and then touch Add. Enter the following: • Device Name: Enter the name of your system. This can be any name of your choice. •...

  • Page 116: Step 3 Of 3: Connecting To Your Dvr

    Mobile Apps: Accessing your DVR Using a Mobile Device Step 3 of 3: Connecting to your DVR In Quad View, touch the plus button (+). button  • If a channel is already selected, touch then touch + to select another channel. Touch the name of your DVR.

  • Page 117: Deleting Accounts

    Mobile Apps: Accessing your DVR Using a Mobile Device Deleting Accounts • From the Device List, swipe your finger on beside your device name. The Delete button appears. Touch the Delete button to remove the device. Taking Snapshots You can take a picture of the selected channel. The images save into your Photos directory.

  • Page 118: Interface Overview

    NOTE: For support on downloading or installing Android apps, consult your Android device’s user’s manual or the manufacturer’s support site. Step 2 of 2: Configuring and Connecting to Lorex Mobile ECO Open the Lorex Mobile ECO ( ) app from the applications list.
  • Page 119 Mobile Apps: Accessing your DVR Using a Mobile Device Touch the Settings button ( ) to open the Device List and touch Add. Touch Add Settings Configure the following: • DVR Title: Enter a name for your DVR of your choice. •...

  • Page 120: Viewing Controls

    Mobile Apps: Accessing your DVR Using a Mobile Device In Quad View, touch +. Touch the name of your DVR and select the channel you would like to display in the space in Quad view. Touch the arrow to change your DVR details or delete a DVR Touch Touch the name...

  • Page 121: Blackberry

    NOTE: Blackberry is not supported on ECO Blackbox+ mobile port (default: 1025) Series. on your router before you can connect to your system using Use the Lorex Mobile ECO application to connect to a mobile device (e.g. your DVR on a Blackberry smartphone. Blackberry 9000) Prerequisites: •...

  • Page 122: Step 2 Of 2: Configuring Lorex Mobile Eco

    Wait for the installation to complete. Step 2 of 2: Configuring Lorex Mobile ECO Locate the app in your BlackBerry and open Lorex Mobile ECO ( In the Setting window, enter the following: • Title: The name of your system. This can be any name of your choice.

  • Page 123: Connecting To The Dvr Through The Device List

    Mobile Apps: Accessing your DVR Using a Mobile Device Connecting to the DVR through the Device List In the Device List, select and open the name of the account you created. Controls Select channel you wish to view Play Settings PTZ controls Full Screen...
  • Page 124 Mobile Apps: Accessing your DVR Using a Mobile Device To enable APN: Press the Menu button ( ) and open the Options menu. Options folder Opening the Options folder Select Advanced Options > TCP/IP Opening APN settings menu Select the checkbox beside APN Settings to enable APN. Example APN address Enabling APN settings...

  • Page 125: Windows Mobile

    For support on downloading or installing Windows Mobile apps, consult your Windows Mobile’s user’s manual, or www.microsoft.com/windowsphone for support. Step 2 of 2: Configuring and Connecting to Lorex Mobile ECO Open the Lorex Mobile ECO ( ) app on your phone. Click the Setting button.

  • Page 126: Symbian Os

    Mobile Apps: Accessing your DVR Using a Mobile Device • Port: Enter the DVR’s Mobile Port number (by default, port 1025). Auto Connect check box Select the Auto Connect checkbox and then click Ok. From the Server window, select the DVR account you created. Click OK to connect to the DVR. Select the name of your DVR Symbian OS You must port forward the...

  • Page 127: Step 2 Of 2: Configuring And Connecting To Lorex Mobile Eco

    Mobile Apps: Accessing your DVR Using a Mobile Device Step 2 of 2: Configuring and Connecting to Lorex Mobile ECO Open the Lorex Mobile ECO ( ) app on your phone. Click the Settings button ( Settings Play Configure the following: tomsmith.lorexddns.net...

  • Page 128: Appendix A: System Specifications

    Appendix A: System Specifications Appendix A: System Specifications ECO Blackbox Series As our products are subject to continuous improvement, Lorex Technology Inc. and its subsidiaries reserve the right to modify product design, specifications, and prices without E&OE notice and without incurring any obligation.

  • Page 129: Eco Blackbox+ Series

    Appendix A: System Specifications ECO Blackbox+ Series As our products are subject to continuous improvement, Lorex Technology Inc. and its subsidiaries reserve the right to modify product design, specifications, and prices without E&OE notice and without incurring any obligation.

  • Page 130: Appendix B: Connecting A Ptz Camera

    Appendix B: Connecting a PTZ Camera Appendix B: Connecting a PTZ Camera You can connect RS-485 PTZ cameras (not included) to the RS485 ports on the rear panel. To connect a PTZ camera to the system: Connect the Transmit+ (TX+) Cable to the + side of the RS485 port on the rear panel. Connect the Transmit- (TX-) Cable to the - side of the RS485 port on the rear panel.

  • Page 131: Using The Ptz Menu (Local Dvr)

    Appendix B: Connecting a PTZ Camera Configure the following according to your PTZ camera’s specifications: • Channel: Select the channel the PTZ camera is connected to. • Protocol: Select from Pelco-D or Pelco-P • Baud rate: Select the PTZ camera’s baud rate •...

  • Page 132: Ptz Presets And Ptz Cruise

    Appendix B: Connecting a PTZ Camera PTZ Presets and PTZ Cruise You can set preset positions for your PTZ cameras. You can also use PTZ cruise to have the camera automatically cycle through presets. Setting PTZ Presets Using the PTZ controls, move the camera into position. (Optional) In the Time field, select the number of seconds the camera will remain in that position during PTZ cruise before going to the next position.

  • Page 133: Appendix C: Connecting Additional External Monitors

    Appendix C: Connecting Additional External Monitors Appendix C: Connecting Additional External Monitors Use the Video Output ports (BNC) on the rear panel of the system to connect an external monitor(s). This is useful if you need to monitor the system from a second location (e.g. a back office).

  • Page 134: Appendix D: Recording Audio

    Appendix D: Recording Audio Appendix D: Recording Audio The system can also record audio for up to: • 4/8-channel Blackbox Series: 1 channel. • 4/8-channel Blackbox+ Series and 16-channel Blackbox Series: 2 channels. • 16-channel Blackbox+ Series: 4 channels. You must have audio-capable cameras (not included) or self-powered microphones (not included) in order to record audio on the system.
  • Page 135 Appendix D: Recording Audio Click Record and select the MainStream tab. Check Audio to enable audio recording on each channel Ensure the Audio checkbox is checked next to the channel the audio-enabled camera is connected to. Click Apply to save your changes.

  • Page 136: Appendix E: Replacing The Hard Drive

    Appendix E: Replacing the Hard Drive Appendix E: Replacing the Hard Drive The system comes with a pre-installed 3.5" SATA hard drive. You can expand the hard drive capacity with a single replacement hard drive up to 2 terabyte (TB). NOTE: It is recommended to use surveillance or security-certified hard drives, which are designed to be reliable over long periods of time while recording 24/7.

  • Page 137: Replacing The Hard Drive

    Appendix E: Replacing the Hard Drive Carefully flip the DVR back over. Slide the hard drive to the left (if looking at the DVR from the front) and then lift the hard drive out of the DVR. Slide the hard drive to the left and then lift it out of the DVR Replacing the Hard Drive To replace the hard drive:...

  • Page 138: Formatting The Hard Drive

    Appendix E: Replacing the Hard Drive Carefully turn the DVR over and tighten the hard drive screws (4x). Tighten the hard drive screws Carefully turn the DVR back over. Replace the cover, tucking the lip of the cover at the front panel.

  • Page 139: Troubleshooting

    Troubleshooting Troubleshooting When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling Lorex Technical Support: Error Possible Causes Solutions • System is not •...

  • Page 140: Troubleshooting (Continued)

    Troubleshooting Troubleshooting (Continued) Error Possible Causes Solutions • There is no picture • Monitor/TV not detected by DVR • Power off the monitor/TV and DVR. Power on the on monitor/TV after monitor/TV, and then power on the DVR connecting it to the •...

  • Page 141: Troubleshooting Remote Connections

    Troubleshooting Troubleshooting Remote Connections Error Possible Causes Solutions • Cannot connect to the • DVR not connected to router • Connect an Ethernet cable from the DVR LAN port DVR on a local network to your router, and then restart the DVR by disconnecting and reconnecting the power adapter •...
  • Page 142 EXPAND AND CUSTOMIZE YOUR SYSTEM WITH A FULL RANGE OF CAMERAS & ACCESSORIES Specialty Cameras Wireless Cameras Dome Cameras Digital Video Recorders Monitors Simulated Cameras Security Hard Disc Drives Extension Cables Accessories www.lorextechnology.com 1 - 8 8 8 - 4 2 - L O R E X ( 1 - 8 8 8 - 4 2 5 - 6 7 3 9 ) SEP 6 2012 - R16...

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