Troubleshooting; Safety Caution; Error Mode Summary - LG WM3885H*CA Service Manual

8. TROUBLESHOOTING

8-1. SAFETY CAUTION

Both 120 volts AC and DC voltages are present on the main board. Be careful to avoid a shock
hazard.
After cutting off the power when changing PWB assembly, disconnect or assemble.
Be careful static when handling PWB assembly, and use Electro Static Discharge plastic pack when
delivering or keeping it.

8-2. ERROR MODE SUMMARY

If you press the START/PAUSE button when an error is displayed, any error except
will disappear and the machine will go into the pause status.
In case of PE ERROR,
seconds, or in the case of other errors, if the error is not resolved within 4 minutes, power will be
turned off automatically and the error code will blink. But in the case of
be turned off.
ERROR
WATER INLET
1
ERROR
UNBALANCE
2
ERROR
3 DRAIN ERROR
4 OVERFLOW ERROR
PRESSURE SENSOR
5
ERROR
6 DOOR OPEN ERROR
7
HEATING ERROR
tE ERROR, dE ERROR if the error is not resolved within 20
SYMPTOM
IE ERROR
NO WATER SUPPLY.
CHECK TAP & HOSE.
(LGUS)1-800-243-0000
(LGCANADA)1-888-542-2623
UE ERROR
LOAD IS OUT OF BALANCE.
REARRANGE WASH LOAD.
(LGUS)1-800-243-0000
(LGCANADA)1-888-542-2623
OE ERROR
NOT DRAINING.
CHECK THE DRAIN HOSE & FILTER.
(LGUS)1-800-243-0000
(LGCANADA)1-888-542-2623
FE ERROR
SEE OWNER`S
MANUAL.
(LGUS)1-800-243-0000
(LGCANADA)1-888-542-
2623
PE ERROR
SEE OWNER`S
MANUAL.
(LGUS)1-800-243-0000
(LGCANADA)1-888-542-
2623
dE ERROR
THE DOOR IS OPEN.
PLEASE CLOSE THE DOOR
COMPLETELY.
(LGUS)1-800-243-0000
(LGCANADA)1-888-542-2623
tE ERROR
SEE OWNER`S MANUAL.
(LGUS)1-800-243-0000
(LGCANADA)1-888-542-2623
24
CAUSE
• Correct water level (24.6kHz) is not reached within
8 minutes after water is supplied or it does not reach
the preset water level within 20 minutes.
• The load is too small.
• The appliance is tilted.
• Laundry is gathered to one side.
• Non distributable things are put into the drum.
• Not fully drained within 10 minutes.
• Water is overflowing.
(water level frequency is over 21.3kHz).
If
FE ERROR
operate to drain the water automatically.
• The PRESSURE SENSOR ASSEMBLY is out of
order.
• When water level frequency maintain condition of
below 10 kHz and over 30 kHz.
• Door not all the way closed.
• Loose electrical connections at Door switch and
PWB Assembly.
• The DOOR SWITCH ASSEMBLY is out of order.
• The THERMISTOR is out of order.
PE ERROR
FE ERROR, power will not
is displayed, the drain pump will