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Summary of Contents for Gericom Hollywood D470W

  • Page 3: Trademarks

    Preface Notice The company reserves the right to revise this publication or to change its contents without notice. Infor- mation contained herein is for reference only and does not constitute a commitment on the part of the man- ufacturer or any subsequent vendor. They assume no responsibility or liability for any errors or inaccuracies that may appear in this publication nor are they in anyway responsible for any loss or damage resulting from the use (or misuse) of this publication.
  • Page 4: Fcc Statement

    Preface FCC Statement (Federal Communications Commission) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 5: Important Safety Instructions

    Preface IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
  • Page 6: Instructions For Care And Operation

    Preface Instructions for Care and Operation The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions: Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged.
  • Page 7 Preface Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other strong magnetic fields. These can hinder proper performance and damage your data. Follow the proper working procedures for the computer. Shut the computer down properly and don’t forget to save your work.
  • Page 8: Power Safety

    Preface Power Safety The computer has specific power requirements: • Only use a power adapter approved for use with this computer. • Your AC adapter may be designed for international travel but it still requires a steady, uninterrupted power supply. If you are unsure of your local power specifi- Power Safety cations, consult your service representative or local power company.
  • Page 9: Battery Precautions

    Preface Battery Precautions • Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the com- puter. • Recharge the batteries using the notebook’s system. Incorrect recharging may make the battery explode. • Do not try to repair a battery pack. Refer any battery pack repair or replacement to your service representative or qualified service personnel.
  • Page 10: Cleaning

    Preface Cleaning Do not apply cleaner directly to the computer, use a soft clean cloth. Do not use volatile (petroleum distillates) or abrasive cleaners on any part of the computer. Servicing Do not attempt to service the computer yourself. Doing so may violate your warranty and expose you and the computer to electric shock.
  • Page 11: Travel Considerations

    Preface Travel Considerations Packing As you get ready for your trip, run through this list to make sure the system is ready to go: Check that the battery pack and any spares are fully charged. Power off the computer and peripherals. Close the display panel and make sure it’s latched.
  • Page 12 Preface On the Road In addition to the general safety and maintenance suggestions in this preface, and Chapter 8: Troubleshoot- ing, keep these points in mind: Hand-carry the notebook - For security, don’t let it out of your sight. In some areas, computer theft is very common.
  • Page 13 Preface Developing Good Work Habits Developing good work habits is important if you need to work in front of the computer for long periods of time. Improper work habits can result in discomfort or serious injury from repetitive strain to your hands, wrists or other joints.
  • Page 14 Preface Lighting Proper lighting and comfortable display viewing angle can reduce eye strain and muscle fatigue in your neck and shoulders. • Position the display to avoid glare or reflections from overhead lighting or outside sources of light. • Keep the display screen clean and set the brightness and contrast to levels that allow you to see the screen clearly.
  • Page 15: Table Of Contents

    Preface Contents LCD Panel ............1-7 Microphone ............ 1-7 Notice ................I LED Power & Communication Indicators ..1-7 Trademarks ............I LED Status Indicators ........1-7 FCC Statement ...........II Hot-Key Buttons ..........1-8 Instructions for Care and Operation ....IV Close Cover Switch ........
  • Page 16 Preface Right Side View .............1-15 Overview ..............2-1 Security Lock Slot ........1-15 The Power Sources ..........2-2 Rear View ...............1-16 AC Adapter ............2-2 Vent ..............1-16 Battery ..............2-2 DC-In Jack ............1-16 Recharging the Battery with the AC Adapter ..2-3 2 * USB 2.0/1.1 Ports ........1-17 Proper handling of the Battery Pack ....
  • Page 17 Preface Function Keys and Numeric Keypad .....2-19 Advanced Configuration and Power Interface . 3-14 Function Keys ..........2-19 Enabling Power Options ........3-15 Numeric Keypad ..........2-20 Conserving Power (Individual Components) ... 3-16 TouchPad and Buttons/Mouse .......2-21 Turn off Monitor .......... 3-16 Configuring the TouchPad and Buttons ..2-21 Turn off Hard Disk ........
  • Page 18 Preface Windows 2000 Professional ........4-6 Wireless LAN (WinXP) ........4-15 New Hardware Found .........4-6 Bluetooth (WinXP) .......... 4-15 Audio (Win2000) ..........4-7 Auto Mail (WinXP) ......... 4-15 Modem (Win2000) ..........4-7 BIOS Utilities .......5-1 LAN (Win2000) ..........4-7 Overview ..............5-1 Video (Win2000) ..........4-7 Important BIOS Settings ..........
  • Page 19 Preface Battery Removal Process ........6-3 Audio Setup ..........7-13 Upgrading the Hard Disk Drive .......6-4 AMCAP ............7-15 Hard Disk Upgrade Process ........6-4 Set Capture File ........... 7-15 Upgrading the System Memory (RAM) ....6-6 Eliminating Screen Flicker ......7-16 Memory Upgrade Process ........6-7 Other Optional Modules ........
  • Page 20 Preface Wireless LAN & Bluetooth Modules .....8-19 Optional ............... A-5 Driver Installation ..........8-20 Hyper-Threading Notes ..........8-21 Appendix A. Specifications Processor ............. A-1 Core Logic ............A-1 Structure .............. A-1 Security ..............A-1 Memory ............... A-1 BIOS ..............A-1 LCD ..............A-2 Display ..............
  • Page 21: Introduction

    Introduction Chapter 1: Introduction Overview Notes Check the light colored This manual refers to the hardware and essential software required to run your boxes with the mark notebook computer. Depending on how your system is configured, some or all above to find detailed of the features described may already be set up.
  • Page 22: Warning Boxes

    Introduction Warning Boxes No matter what your level please pay careful attention to the warning and safe- ty information indicated by the symbol. Also please note the safety and handling instructions as indicated in the Preface . Not Included Operating Systems (e.g. Windows 2000 Professional, Windows XP etc.) have their own manuals, as do applications (e.g.
  • Page 23: Quick Start Guide

    Introduction Quick Start Guide This guide assumes that you are already familiar with computers and can tell at a glance what and where all the key components are. If you are not that com- Peripheral Devices fortable with this type of device, then please refer to the following pages, Please note that pe- which give an overview of the system.
  • Page 24: System Map

    Introduction System Map Your computer has a lot of built-in features. Most of these are enabled by your operating system. Further explanations of the various subsystems are covered in the chapter or pages indicated. Getting to Know Your Computer The following graphics will help you to become familiar with the basic func- tions, and to learn the location of the various ports and components of your computer.
  • Page 25: Top View

    Introduction Top View Figure 1 - 1 Top View with LCD Panel Closed LCD Latches LED Power & Communication Indicators To open the LCD display: Place the computer on a stable surface. Move the LCD latches in the direction of the arrows to release the top cover.
  • Page 26: Top View With Lcd Panel Open

    Introduction Top View with LCD Panel Open Figure 1 - 2 Top View with LCD Panel Open Optional PC Camera Built-In Microphone LED Power & Communication Indicators LED Status Indicators Hot-Key buttons Close Cover Switch Power Button Keyboard 10. TouchPad and Buttons 11.
  • Page 27: Pc Camera

    Introduction PC Camera If you have purchased the optional PC Camera, make sure to install the soft- ware application (see “PC Camera” on page 7 - 10). LCD Panel The computer comes with a 17.0" TFT (Liquid Crystal Display) screen, de- pending upon the configuration purchased.
  • Page 28: Hot-Key Buttons

    Introduction Hot-Key Buttons The three hot-keys allow you instant access to your default Internet browser, default e-mail program, and an application of your choice. To learn how to set the buttons, see “Hot-Keys” on page 2 - Close Cover Switch This switch acts as a sensor to tell when the LCD Panel is closed.
  • Page 29: Keyboard

    Introduction Keyboard The computer has a “Win Key” keyboard including a numeric keypad. It has the same features as a full-sized desktop keyboard and can easily be replaced Forced Off with a different language keyboard should you desire. If the system “hangs”, and the Ctrl + Alt + Del TouchPad &...
  • Page 30: Front View

    Introduction Front View Figure 1 - 3 Front View LCD Latches Consumer Infrared Transceiver (functions with optional TV Tuner) Mini-IEEE 1394 Port S/PDIF Out Port Microphone-In Jack Mini-IEEE 1394 Headphone-Out Jack The Mini-IEEE 1394 port only supports SELF POWERED IEEE 1394 devices. Infrared Transceiver Wireless Module...
  • Page 31: S/Pdif Out Port

    Introduction S/PDIF Out Port This S/PDIF (Sony/Philips Digital Interface Format) Out Port allows you to connect your DVD-capable PC to a Dolby AC-3 compatible receiver for “5.1” or ‘dts’ surround sound. Microphone-In Jack Record on your notebook computer with an external microphone. Headphone-Out Jack Headphones may be connected through this jack.
  • Page 32: Wireless Module On/Off Switch

    Introduction Wireless Module ON/OFF Switch If you have purchased the optional 802.11b Wireless LAN and/or Bluetooth module(s), you can use this switch to turn the module(s) ON or OFF. To en- able the module(s) you will need to install the drivers/software for it/them. You can use the key combination Fn + F12 to toggle through the options if you have two modules installed (see “Wireless LAN &...
  • Page 33: Left Side View

    Introduction Left Side View Figure 1 - 4 Left Side View CD Device Bay USB 2.0/1.1 Port Floppy Disk Drive CD Device Bay PC Card Slot PC Card Slot Eject A 5.25" CD-ROM drive, or DVD-ROM drive, or CD-RW, or Combination Button CD-RW and DVD-ROM Drive, or DVD-RW (12.7mm height) is standard de- pending on the model you purchased.
  • Page 34: Usb 2.0/1.1 Port

    Introduction USB 2.0/1.1 Port This USB 2.0 compatible port (USB 2.0 is fully USB 1.1 compliant) is for low-speed peripherals such as keyboards, mice or scanners, and for high- speed peripherals such as external HDDs, digital video cameras or high-speed scanners etc.
  • Page 35: Right Side View

    Introduction Right Side View Figure 1 - 5 Right Side View Security Lock Slot Security Lock Slot To prevent possible theft, a Kensington-type lock can be attached to this slot. Locks can be purchased at any computer store. Right Side View 1 - 15...
  • Page 36: Rear View

    Introduction Rear View Figure 1 - 6 Rear View Vent 7 8 9 10 DC-In Jack 2 * USB 2.0/1.1 Ports External Monitor (CRT) Port Overheating Parallel Port To prevent your com- Serial Port puter from overheating S-Video-Out Port make sure nothing PS/2 Type Port...
  • Page 37: Usb 2.0/1.1 Ports

    Introduction 2 * USB 2.0/1.1 Ports These USB 2.0 compatible ports (USB 2.0 is fully USB 1.1 compliant) are for low-speed peripherals such as keyboards, mice or scanners, and for high- speed peripherals such as external HDDs, digital video cameras or high-speed scanners etc.
  • Page 38: S-Video-Out Port

    Introduction S-Video-Out Port Connect your television to your computer and view DVDs, VCDs or anything else your computer can display. You will need an S-Video cable to make the connection. Enable this port from the video driver controls (see “Enabling TV Display”...
  • Page 39: Bottom View

    Introduction Bottom View Figure 1 - 7 Bottom View Vent/Fan Outlets Battery Cover Hard Disk Cover Bluetooth Module Cover CPU & Memory Socket Cover Optional Module Cover (Sub Woofer or TV Tuner or 6-in-1 Flash Card Reader) Note: The RAM and option- al Wireless LAN module are located under the CPU Heat- The CPU is not a user serviceable part.
  • Page 40: Vent

    Introduction Vent This enables airflow to prevent the notebook from overheating. Battery “Battery Information” on page 3 - 20 for instructions on battery use and care. Hard Disk Drive The internal hard disk drive is used to store your data. See information on page 6 - 4 for information on upgrading/replacing your hard disk drive.
  • Page 41: Optional Modules

    Introduction Optional Modules You may have one or more of the following optional modules included in your purchase. Wireless LAN & • Wireless LAN (network) module Bluetooth Modules • Bluetooth module The Wireless LAN and • PC Camera module Bluetooth modules •...
  • Page 42: 6-In-1 Flash Card Reader

    Introduction Sub Woofer Module The sub woofer module enhances the audio output with a deep precise bass sound. 6-in-1 Flash Card Reader The card reader allows you to use the most popular digital storage cards. The formats which can be read include: •...
  • Page 43: Using The Computer

    Using The Computer Chapter 2: Using The Computer Overview To learn more about using your computer, please read this chapter. This chapter includes: • The Power Sources • Turning on the Computer • The LED Indicators • The Auto Mail Program •...
  • Page 44: The Power Sources

    Using The Computer The Power Sources The computer can be powered by either an AC adapter or a battery pack. Power Button as Standby or Hibernate AC Adapter Button Use only the AC adapter that comes with your computer. The wrong type of If you are using a fully AC adapter will damage the computer and its components.
  • Page 45: Recharging The Battery With The Ac Adapter

    Using The Computer Recharging the Battery with the AC Adapter The battery pack automatically recharges when the AC adapter is attached and plugged into an electrical outlet. If the computer is powered on, and in use, it Battery Removal will take several hours to fully recharge the battery. When the computer is We recommend that turned off but plugged into an electrical outlet, battery charge time is less.
  • Page 46: Turning On The Computer

    Using The Computer Turning on the Computer Now you are ready to begin using your computer. To turn it on simply press the power button on the front panel. Shutdown Note that you should When the computer is on, you can use the power button as a Standby/Hiber- always shut your com- nate/Shutdown hot-key button when it is pressed for less than 4 seconds puter down by choos-...
  • Page 47: Led Indicators

    Using The Computer LED Indicators There are two sets of LED indicators (LED Power & Communication Indi- cators and LED Status Indicators) on your computer that will display help- ful information about the current status of the computer. The LED Power & Communication Indicators are also visible when the top of your computer is closed.
  • Page 48: Led Power & Communication Indicators

    Using The Computer LED Power & Communication Indicators Icon Color Description Battery Problem Green The computer is on If the battery has a se- Blinking Green The computer is in standby mode rious problem contact Orange The battery is being charged your service represen- tative.
  • Page 49: Auto Mail Checker

    Using The Computer Auto Mail Checker After you have installed the driver for the Auto Mail program (see “What to Install” on page 4 - 2) you may then configure it to give you notification when you receive new mail. You must be online to receive this notification (note that this program only supports the POP3 protocol), and your default mail program does not need to be open.
  • Page 50 Using The Computer You may then configure the options for your mailserver, name, password, pro- gram and method(s) of notification. Note Check with your Inter- net Service Provider, network administrator or Mail Service provid- er for details on what to put on these pages.
  • Page 51: Special Group

    Using The Computer Special Group You may add the e-mail addresses of those you wish to assign to your special group here. The Mail LED will then blink fast when mail is received from members of this group, if LED notification is enabled in the control panel (Figure 2 - Figure 2 - 4 Special Group Setup...
  • Page 52: Hard Disk Drive

    Using The Computer Hard Disk Drive The hard disk drive is used to store your data in the notebook computer. The hard disk can be taken out to accommodate other 2.5" IDE hard disk drives Power Safety with a height of 9.5 mm. Before attempting to access any of the inter- The hard disk...
  • Page 53: Floppy Disk Drive (Fdd)

    Using The Computer Floppy Disk Drive (FDD) The computer is equipped with a fixed 1.44 MB, 3.5" floppy disk drive mod- ule. By default it is labeled “Drive A:”, and can be used as a boot device if Media Warning properly set in the BIOS (refer to “Boot Menu”...
  • Page 54: Cd/Dvd Device

    Using The Computer CD/DVD Device There is a bay for either a CD-ROM, or DVD-ROM, or CD-RW, or Combi- nation CD-RW and DVD-ROM, or DVD-RW drive, depending on the model Sound Volume Adjustment you purchased. The CD Device is usually labeled “Drive D:”, and may be used as a boot device if properly set in the BIOS (“Boot Menu”...
  • Page 55: Handling Cds Or Dvds

    Using The Computer Handling CDs or DVDs Proper handling of your CDs/DVDs will prevent them from being damaged. Please follow the advice below to make sure that the data stored on your CD- CD Emergency Eject ROMs/DVD-ROMs can be accessed. If you need to manually Remember to: eject a CD (e.g.
  • Page 56: Dvd Regional Codes

    Using The Computer DVD Regional Codes DVD region detection is device dependent, not OS-dependent. You can select your module’s region code 5 times. The fifth selection is permanent. This can- not be altered even if you change your operating system or you use the module in another computer.
  • Page 57: Changing Dvd Regional Codes

    Using The Computer Changing DVD Regional Codes Go to the Control Panel in WindowsXP/Windows 2000 and double-click Sys- tem > Hardware (tab), click Device Manager, then click the + next to DVD/ CD-ROM drives. Double-click on the DVD-ROM device to bring up the Properties menu, and select the DVD Region (tab) to bring up the control panel as seen in “DVD Regional Codes (Windows XP)”...
  • Page 58: Pc Card Slot

    Using The Computer PC Card Slot The computer is equipped with a PCMCIA 3.3V/5V slot for one type II PC Card. Make sure you install the driver for the PC Card (see “What to Install” on page 4 - Inserting and Removing PC Cards •...
  • Page 59: Hot-Keys

    Using The Computer Hot-Keys The computer has two sets of Hot-Keys, three Hot-Key buttons on the com- puter, and the function key combinations on the keyboard. Non-Default E-Mail and Browser Programs Hot-Key Buttons It is possible to config- These keys access the internet, e-mail or a user-defined application with one ure both the e-mail and quick button press.
  • Page 60 Using The Computer To configure and specify an application for Application 1 (the default Hot- Key setting is for the CD Player application), you must follow the instruc- tions below. Application.exe Right click the Hot-Key driver icon on the taskbar and the following You will need to locate menu will appear.
  • Page 61: Function Keys And Numeric Keypad

    Using The Computer Function Keys and Numeric Keypad Function Keys Other Keyboards On the bottom-left of the keyboard is the Fn key or Function key. The Fn key If your keyboard is allows you to change operational features instantly. To use the functions press damaged or you just and hold the Fn key, then press the appropriate function key (F3 - F9 etc.) lo- want...
  • Page 62: Numeric Keypad

    Using The Computer Numeric Keypad The keyboard includes a numerical keypad (on the right side of the keyboard) for easy numeric data input. Special Characters Some software appli- Activate the Number Lock feature by pressing the NumLk key at the top cations allow right of the keyboard.
  • Page 63: Touchpad And Buttons/Mouse

    Using The Computer TouchPad and Buttons/Mouse The TouchPad is a device for pointing (controlling input positioning) on the computer’s display screen by sensing finger movement, and downward pres- Mouse Driver sure. It is an alternative to the mouse, however, you can also add a mouse to If you are using an ex- your computer either through the PS/2 interface, or one of the USB ports.
  • Page 64 Using The Computer Easy Launcher You can add programs to the menu from the Others Mouse control panel. Click on Settings for Easy Launcher to get the settings options. Click the New button and browse to any pro- grams you wish to add to the menu.
  • Page 65: Adding A Printer

    Using The Computer Adding a Printer The most commonly used peripheral is a printer. The following conventions will help you to add a printer, however it is always best to refer to the printer manual for specific instructions and configuration options. USB Printer Most new printers have a USB interface connection.
  • Page 66: Parallel Printer

    Using The Computer Parallel Printer This is still the most common type of printer. Install Instructions: Set up the printer according to its instructions (unpacking, paper tray, toner/ ink cartridge etc.). Attach the parallel cable to the printer. Connect the printer’s parallel cable to the parallel port at the rear of the computer (see “Rear View”...
  • Page 67: Advanced Controls

    Advanced Controls Chapter 3: Advanced Controls Overview This chapter covers: Drivers • Advanced video controls • Power and battery management features You are unable to use • Configuring the Infrared settings for FIR most advanced con- trols until the neces- sary drivers utilities are properly in-...
  • Page 68: Advanced Video Controls

    Advanced Controls Advanced Video Controls This section is about making adjustments for the LCD, and switching display devices. Protecting the LCD Do not allow any for- Opening the LCD eign objects (i.e. paper As you open the lid, adjust it so you can look at the screen straight on, without or plastic) to get be- tween the lid/LCD and any glare.
  • Page 69: Video Driver Controls

    Advanced Controls Video Driver Controls The video interface lets you change the screen resolution and color output to whatever is most comfortable/efficient for you. This is a matter of hardware, Screen Resolution/ Screen Area Note video memory and the driver for your operating system. The driver interface shows the available options (see “LCD”...
  • Page 70: Making Adjustments For The Display

    Advanced Controls Making Adjustments for the Display The higher the resolution you set the LCD for, the more information the LCD can display on screen. To change the LCD’s resolution and color depth go to the Display Properties control panel: Click Start, point to Settings and click Control Panel.
  • Page 71 Advanced Controls Figure 3 - 3 Advanced Display Properties When the Display Properties control panel is open, click the Advanced (but- ton) to bring up the options tabs. Clicking through these tabs allows you to make any video adjustments you require. Video Driver Controls 3 - 5...
  • Page 72 Advanced Controls Access the menus from ATI taskbar to get further help on display options, TV options etc. Right-click the ATI icon in the taskbar and point to Help or Trou- bleshooting (Figure 3 - Figure 3 - 4 ATI Help & Troubleshooting 3 - 6 Video Driver Controls...
  • Page 73: Display Devices

    Advanced Controls Display Devices Besides the built-in LCD, you can also use an external CRT connected to the Vertical Refresh Rate external monitor (CRT) port as your display device. You may also connect a TV. The following are the display options: The vertical refresh rate of your CRT is impor- The built-in LCD.
  • Page 74: Display Options

    Advanced Controls Display Options Table 3 - 1 Display Options Display Mode Windows XP Windows 2000 Single Multiple - Clone Mode Multiple - Extended Not Available Desktop Mode Single - Either the LCD, CRT or TV as a display device. Multiple (Clone) - The LCD, CRT or TV outputting the same view (you can apply different display modes with different resolutions and refresh rates).
  • Page 75: Enabling Other Displays

    Advanced Controls Enabling Other Displays Attach a monitor to the External Monitor (CRT) port on the rear panel. In the Advanced ATI Mobility Radeon Properties (Figure 3 - 3 on page 3-5) click Primary & Clone on Display to get the other display options, including those for TV (different Displays OS’s will appear with different options).
  • Page 76: Clone Mode

    Advanced Controls Clone Mode Clone Mode simply shows an exact copy of the Primary display desktop on the other display(s). This mode will drive multiple displays with the same con- tent. Use this feature to display the screen through a projector for a presenta- tion.
  • Page 77 Advanced Controls Use the Display Properties window to select the second monitor by clicking on the icon, or by selecting it from the “Display:” pop-up menu. Click “Extend my Windows desktop onto this monitor.” Click Apply (click Yes to keep the settings if prompted). 10.
  • Page 78 Advanced Controls 13. One display will be set to 1 (Primary), and the other to 2 (Clone). The displays may be switched as long as one as set to Primary. Figure 3 - 8 Displays Tab (Extended Desktop Mode) 14. To switch from Extended Desktop mode back to Clone mode, first uncheck the tick box to disable the Extended Desktop (via the settings tab in the “Extended Display Properties control panel) and click Apply (see...
  • Page 79: Enabling Tv Display

    Advanced Controls Enabling TV Display To display desktop images on a TV display, connect the TV to your computer by using an S-Video cable from the TV to the S-Video-Out port at the rear of TV Format the computer (see “Rear View”...
  • Page 80: Power Management Features

    Advanced Controls Power Management Features To conserve power, especially when using the battery, your notebook comput- er uses the ACPI power management system. Power management conserves OS Note power by controlling individual components of the computer (the monitor and Power management hard disk drive) or the whole system.
  • Page 81: Enabling Power Options

    Advanced Controls Enabling Power Options Power Options are enabled through the control panel in your Windows sys- tem (Power Options). With other operating systems you may have power management available, so check your documentation. Figure 3 - 10 Power Options Control Panel You may conserve power through individual components or throughout the whole system.
  • Page 82: Conserving Power (Individual Components)

    Advanced Controls Conserving Power (Individual Components) Turn off Monitor Resuming Operation To conserve power, you can set the monitor to turn off after a specified time. system resume from Monitor Turn off Hard Disk or Hard Disk Standby by pressing a key on The computer's hard disk motor will be turned off if the hard disk drive has the keyboard.
  • Page 83: Conserving Power (System)

    Advanced Controls Conserving Power (System) With this function you can stop the notebook’s operation and restart where you left off. This system features Standby and Hibernate sleep mode levels (Hibernate mode will need to be enabled by clicking the option in the Hiber- nate tab in the Power Options control panel - Figure 3 - 12 on page 3-18).
  • Page 84: Standby

    Advanced Controls Standby Standby saves the least amount of power, but takes the shortest time to return to full operation. During Standby the hard disk is turned off, and the CPU is System Resume made to idle at its slowest speed. All open applications are retained in memo- system ry.
  • Page 85: Configuring The Power Button

    Advanced Controls Configuring the Power Button The power button may be set to send the computer in to either Standby or Hi- bernate mode (Figure 3 - 13). In Standby mode, the LED will flash Sleep Button green, and in Hibernate mode the LED will be off. If you are in a power sav- ing mode set to save power through individual components (e.g.
  • Page 86: Battery Information

    Advanced Controls Battery Information Please follow these simple guidelines to get the best use out of your battery. Caution New Battery Danger of explosion if Always completely discharge, then fully charge, a new battery before using it battery is incorrectly (see “Battery FAQ”...
  • Page 87: Battery Faq

    Advanced Controls Battery FAQ How do I completely discharge the battery? Use the computer with battery power until it shuts down due to a low battery. Conserving Battery Don’t turn off the computer by yourself even when you see a message that in- Power dicates the battery is critically low, just let the computer use up all of the bat- To conserve battery...
  • Page 88: Configuring The Infrared Settings For Fir

    Advanced Controls Configuring the Infrared Settings for FIR You will need to change the settings for the infrared device in the BIOS (see “I/O Device Configuration (Advanced Menu)” on page 5 - 11) to enable the Infrared Communication FIR setting support. The infrared transceiv- To configure your computer for Fast Infrared (FIR) communication follow er operates on a “Line...
  • Page 89: Drivers & Utilities

    Drivers & Utilities Chapter 4: Drivers & Utilities Overview This chapter deals with installing the drivers and utilities essential to the operation or improvement Assumption of some of the computer’s subsystems. The system takes advantage of some newer hardware compo- We assume that you will install all drivers and utilities nents for which the latest versions of most available from the built-in CD device and it is assigned to “Drive...
  • Page 90: What To Install

    Drivers & Utilities What to Install The Device Drivers & Utilities + User’s Manual CD-ROM contains the drivers and utilities neces- Wireless Module ON/OFF Switch sary for the proper operation of the computer. While installing the drivers make sure that the Table 4 - 1 on page 4-5 lists what you need to in- Wireless Module ON/OFF switch is turned OFF,...
  • Page 91: Authorized Driver Message

    Drivers & Utilities Authorized Driver Message If you receive a message telling you that the driver you are installing is not authorized (Digital Signa- ture Not Found), just click Yes or Continue Any- Navigate (Browse...) to D: way to ignore the message and continue the You will notice that many of the instructions for driver installation procedure.
  • Page 92: Updating/Reinstalling Individual Drivers

    Drivers & Utilities Updating/Reinstalling Individual If the driver is not listed in the Add/Remove Pro- grams item: Drivers If you wish to update/reinstall individual drivers it 1. Click Start (menu), point to Settings and click may be necessary to uninstall the original driver. Control Panel.
  • Page 93 Drivers & Utilities Feature Windows 2000 Windows XP Audio page 4 - 7 page 4 - 12 Modem page 4 - 7 page 4 - 12 Network (LAN) page 4 - 7 page 4 - 12 Video page 4 - 7 page 4 - 13 Install Windows XP Service Pack 1, after USB 2.0...
  • Page 94: Windows 2000 Professional

    Drivers & Utilities Windows 2000 Professional This section covers driver and utility installation in- structions for Windows 2000 Professional. New Hardware Found Windows 2000 Service Pack 3 If you see the message “New Hardware Found” (Found New Hardware Wizard) during the Make sure that you install Windows 2000 Service Pack 3 after installing all the drivers.
  • Page 95: Audio (Win2000)

    Drivers & Utilities Audio (Win2000) LAN (Win2000) 1. Click Start (menu) > Run ... 1. Click Start (menu) > Run ... 2. Navigate (Browse...) to 2. Navigate (Browse... to D:\Drivers\Audio\Setup.exe and click OK > D:\Drivers\lan\Setup.exe and click OK. Next. 3. To continue click Next. 3.
  • Page 96: Usb 2.0 (Win2000)

    Drivers & Utilities USB 2.0 (Win2000) PC Card/PCMCIA (Win2000) 1. Click Start (menu) > Run ... 1. Click Start (menu), point to Settings and click 2. Navigate (Browse...) to Control Panel. Double-click System (icon) D:\Drivers\Usb2.0\win2000\USB20.exe and and then click Hardware (tab) > Device Man- click OK.
  • Page 97: Pc Camera (Win2000)

    Drivers & Utilities PC Camera (Win2000) TouchPad (Win2000) See install procedure in “PC Camera Driver In- 1. Click Start (menu), point to Settings and click Control Panel. Double-click System (icon) stallation (Win2000)” on page 7 - and then click Hardware (tab) > Device Man- ager (button).
  • Page 98: Wireless Lan (Win2000)

    Drivers & Utilities Wireless LAN (Win2000) Auto Mail (Win2000) 1. Click Start (menu) > Run ... See install procedure in “Wireless LAN Driver In- 2. Navigate (Browse...) to stallation (Win2000)” on page 7 - D:\Drivers\AutoMail\SETUP.EXE and click Bluetooth (Win2000) 3. To continue click Next > Next. See install procedure in “Bluetooth Driver Instal- 4.
  • Page 99: Windows Xp

    Drivers & Utilities Windows XP This section covers driver and utility installation in- structions for Windows XP. New Hardware Found Windows XP Service Pack 1 If you see the message “New Hardware Found” Make sure that you install Windows XP Service (Found New Hardware Wizard) for the Univer- Pack 1 after installing all the drivers (if your Win- dows XP version includes Service Pack 1 you can...
  • Page 100: Audio (Winxp)

    Drivers & Utilities Audio (WinXP) Modem (WinXP) 1. Click Start (menu) > Run ... 1. Click Start (menu) > Run ... 2. Navigate (Browse...) to 2. Navigate (Browse...) to D:\Drivers\Audio\Setup.exe and click OK > D:\Drivers\MODEM\WINXP\Setup.exe and Next. click OK. 3. Click Finish to restart your computer. 3.
  • Page 101: Video (Winxp)

    Drivers & Utilities Video (WinXP) then right-click it to make the sub-menu appear and scroll down to Properties and click on it 1. Click Start (menu) > Run ... (go to step 3). 2. Navigate (Browse..) to 2. If you cannot see the My Computer icon click D:\Drivers\vga\Setup.exe and click OK.
  • Page 102: Pc Camera (Winxp)

    Drivers & Utilities PC Camera (WinXP) make the sub-menu appear and scroll down to Properties and click on it (go to step 3). See install procedure in “PC Camera Driver In- 3. Click the Hardware (tab), then click Device stallation (WinXP)” on page 7 - Manager (button).
  • Page 103: Wireless Lan (Winxp)

    Drivers & Utilities Wireless LAN (WinXP) Auto Mail (WinXP) 1. Click Start (menu) > Run ... See install procedure in “Wireless LAN Driver In- 2. Navigate (Browse...) to stallation (WinXP)” on page 7 - D:\Drivers\AutoMail\SETUP.EXE and click Bluetooth (WinXP) 3. To continue click Next > Next. See install procedure in “Bluetooth Driver Instal- 4.
  • Page 104 Drivers & Utilities 4 - 16...
  • Page 105: Bios Utilities

    BIOS Utilities Chapter 5: BIOS Utilities Overview BIOS Settings Warning This chapter gives a brief introduction to the computer’s built-in software: Incorrect settings can cause your system to Diagnostics: The POST (Power-On Self Test) malfunction. To correct mistakes, return Configuration: The Setup utility Setup and restore the If your computer has never been set up, or you are making important changes Setup Defaults with...
  • Page 106: Important Bios Settings

    BIOS Utilities Important BIOS Settings Generally speaking you should not have to adjust any of the BIOS settings, as they will already be set for your computer. However the following is a quick reference to the most important settings you may need to change at some point.
  • Page 107: The Power-On Self Test (Post)

    BIOS Utilities The Power-On Self Test (POST) Each time you turn on the computer, the system takes a few seconds to con- duct a POST, including a quick test of the on-board RAM (memory). POST Screen 1.BIOS information As the POST proceeds, the computer will tell you if there is anything wrong. 2.CPU type If there is a problem that prevents the system from booting, it will display a 3.Memory status...
  • Page 108: Failing The Post

    BIOS Utilities Failing the POST Errors can be detected during the POST. There are two categories, “fatal” and “non-fatal”. Fatal Errors These stop the boot process and usually indicate there is something seriously wrong with your system. Take the computer to your service representative or authorized service center as soon as possible.
  • Page 109: The Setup Program

    BIOS Utilities The Setup Program The Phoenix Setup program tells the system how to configure itself and man- age basic features and subsystems (e.g. port configuration). Entering Setup To enter Setup, turn on the computer and press F2 during the POST. The Figure 5 - 1 prompt (“Press F2 to Enter Setup”) seen in is usually present...
  • Page 110: Setup Screens

    BIOS Utilities Setup Screens The following pages contain additional advice on portions of the Setup. Setup Menus Along the top of the screen is a menu bar with five (5) menu headings. When Setup menus you select a heading, a new screen appears. Scroll through the features listed shown in this section on each screen to make changes to Setup.
  • Page 111: Main Menu

    BIOS Utilities Main Menu Figure 5 - 2 PhoenixBIOS Setup Utility Main Menu Main Main Advanced Security Boot Exit Item Specific Help System Time: [22:11:05] System Date: [11/26/2002] <Tab>, <Shift Tab>, or Legacy Diskette A: [1.44 MB 3½"] <Enter> selects field. Primary Master [TOSHIBA MK3018GAP-(PM)] Secondary Master...
  • Page 112 BIOS Utilities Primary Master (Main Menu) Pressing Enter under opens the sub-menu to show the configuration of the HDD that fits into the computer’s HDD bay. These items are configured au- Switching Hard Disks tomatically for you. Every time you install a Secondary Master (Main Menu) different hard disk in the computer, it will be...
  • Page 113: Advanced Menu

    BIOS Utilities Advanced Menu Figure 5 - 3 Advanced Menu PhoenixBIOS Setup Utility Main Advanced Advanced Security Boot Exit Setup Warning Item Specific Help Setting itmes on this menu to incorrect CPU Hyper- values may cause your system to malfunction. Select the operating Threading system installed...
  • Page 114 BIOS Utilities Intel On-Screen Branding Logo Advanced Menu) Set this item to enable or disable the Intel logo display on the screen. Hyper-Threading CPU Hyper-Threading (Advanced Menu) You can enable (the default setting is disabled) Hyper-Threading if your com- To use Hyper-Threading you must have a computer puter has an Intel Pentium®...
  • Page 115 BIOS Utilities Embedded Modem Device/Audio Device/1394 Device (Advanced Menu >Advanced Chipset Control) These items allow you to disable these devices, should you need to do so. I/O Device Configuration (Advanced Menu) The sub-menus under this item include options to configure the Serial port A (Serial Mouse), Serial port B (Infrared) and Parallel (Printer) port.
  • Page 116: Security Menu

    BIOS Utilities Security Menu Figure 5 - 4 PhoenixBIOS Setup Utility Security Menu Main Advanced Security Security Boot Exit Item Specific Help Supervisor Password Is: Clear Supervisor Password Set Supervisor Password [E E nter] controls access to the setup utility. Fixed disk boot sector: [Normal] Password on boot:...
  • Page 117 BIOS Utilities Set Supervisor Password: (Security Menu) Set a password for access to the Setup utility (this will not affect access to the computer OS, only the Setup utility). Password Warning Fixed disk boot sector: (Security Menu) If you choose to set a Choose Write Protect to protect the area of the hard disk containing informa- boot password, NEV- ER forget your pass-...
  • Page 118: Boot Menu

    BIOS Utilities Boot Menu Figure 5 - 5 PhoenixBIOS Setup Utility Boot Menu Main Advanced Security Boot Boot Exit Item Specific Help Removable Devices Keys used to view or CD-ROM Drive configure devices: Hard Drive <Enter> expands or Network Boot collapses devices with a + or - <Ctrl+Enter>...
  • Page 119 BIOS Utilities Boot devices usually are hard drives, floppy drives, CD-ROMs and LANs (Local Area Networks). When you specify a device as a boot device on the Boot Menu, it requires the availability of an operating system on that device. Most home computers come with an operating system already installed on “Drive C:”.
  • Page 120: Configuring The Network Boot Protocol

    BIOS Utilities Configuring the Network Boot Protocol The system supports booting from FDD, HDD, CD or LAN (network). To boot from a network, set Network Boot as the first item in the boot order. Fol- Enabling Network low the full instructions in the sidebar to configure the network boot protocol. Boot Go to the Boot Menu.
  • Page 121: Exit Menu

    BIOS Utilities Exit Menu Figure 5 - 7 PhoenixBIOS Setup Utility Exit Menu Exit Main Advanced Security Boot Exit Item Specific Help Exit Saving Changes Exit Discarding Changes Exit System Setup and Load Setup Defaults save your changes to CMOS. Discard Changes Save Changes Help...
  • Page 122 BIOS Utilities 5 - 18...
  • Page 123: Upgrading The Computer

    Upgrading The Computer Chapter 6: Upgrading The Computer Overview This chapter contains information on upgrading the computer. Follow the steps outlined to make the desired upgrades. If you have any trouble or prob- Warranty Warning lems you can contact your service representative for further help. Before you Please check with your begin you will need: service representative...
  • Page 124: Upgrading The Computer

    Upgrading The Computer When Not to Upgrade These procedures involve opening the system’s case, adding and sometimes replacing parts. Power Safety Warning You should not perform any of these upgrades if: Before you undertake any upgrade proce- • Your system is still under warranty or a service contract dures, make sure that •...
  • Page 125: Removing The Battery

    Upgrading The Computer Removing the Battery If you are confident in undertaking upgrade procedures yourself, for safety reasons it is best to remove the battery. Under normal circumstances we rec- Warranty Warning ommend that you do not remove the battery. Please check with your Battery Removal Process service representative...
  • Page 126: Upgrading The Hard Disk Drive

    Upgrading The Computer Upgrading the Hard Disk Drive The hard disk drive can be taken out to accommodate other 2.5" IDE hard disk drives with a height of 9.5mm (h) (see “Storage Devices” on page A - 2). Fol- HDD System low your operating system’s installation instructions, and install all necessary Warning drivers and utilities as outlined in...
  • Page 127 Upgrading The Computer Carefully disconnect the hard disk cable from the rear of the hard disk assembly, and pay careful attention to which end of the cable connects to the hard disk (see sidebar). Remove screws from the hard disk assembly. HDD Cable Take the HDD out of the case, and pay careful attention to the orientation of The hard disk cable...
  • Page 128: Upgrading The System Memory (Ram)

    Upgrading The Computer Upgrading the System Memory (RAM) The computer has two memory sockets for 200 pin Small Outline Dual In-line (SO-DIMM) type memory modules supporting DDR SDRAM SODIMM (2.5V) - DDR 200/ DDR 266/ DDR 333. The main memory can be expanded up to 1024MB. The SO-DIMMs support- ed are 128MB, 256MB, and 512MB in size, and the total memory size is au- tomatically detected by the POST routine once you turn on your computer.
  • Page 129: Memory Upgrade Process

    Upgrading The Computer Memory Upgrade Process Turn the computer off, and turn it over. Remove screws from the memory socket cover Carefully lift up the memory socket cover (a fan cable is still attached to the mainboard and there is no need to disconnect it) and set it on the computer. Remove any currently installed module(s), if it/they need to be upgraded or Figure 6 - 4 replaced.
  • Page 130 Upgrading The Computer Figure 6 - Gently pull the two release latches ( & on the sides of the memory socket toward the sides of the computer. Contact Warning Be careful not to touch the metal pins on the module’s connecting edge.
  • Page 131 Upgrading The Computer The module’s pin alignment will allow it to only fit one way. Make sure the module is seated as far into the slot as it will go. DO NOT FORCE the module; it should fit without much pressure. Figure 6 - 6 Memory Sockets One &...
  • Page 132: Upgrading The Cd Device

    Upgrading The Computer Upgrading the CD Device The easy changeable CD device may be upgraded or changed. CD Device Upgrade Process Turn the computer off, and turn it over. Remove screws from the memory socket cover Carefully lift up the memory socket cover (a fan cable is still attached to the mainboard and there is no need to disconnect it) and set it on the computer.
  • Page 133 Upgrading The Computer Use a screwdriver to carefully push the CD device assembly out of the computer at point Figure 6 - 8 CD Device Removal Insert the new device and carefully slide it into the computer (the device only fits one way).
  • Page 134: Upgrading The Processor

    Upgrading The Computer Upgrading the Processor If you want to upgrade your computer by replacing the existing processor with a faster/new one you will need to contact your customer service representa- Warranty tive. We recommend that you do not do this yourself, since if it is done incor- The CPU is not a user rectly you may damage the processor or mainboard.
  • Page 135: Optional Modules

    Optional Modules Chapter 7: Optional Modules Overview This chapter contains the information on the various optional modules which may come with your computer, depending on the configuration pur- chased. If you are unsure please contact your service representative. The chapter includes information on the following: •...
  • Page 136: Wireless Lan & Bluetooth Modules

    Optional Modules Wireless LAN & Bluetooth Modules If your purchase includes the optional 802.11b Wireless LAN module and/or Bluetooth module, make sure you install the supplied device driver(s) for it/ Communication Conflict them as indicated in the following pages (only install the drivers for the op- tional modules you have purchased).
  • Page 137: Wireless Lan Driver Installation (Win2000)

    Optional Modules Wireless LAN Driver Installation (Win2000) 1. Turn the Wireless Module ON/OFF switch ON. 2. If you only have the Wireless LAN module go straight to step 3. If you Network Protocols have two wireless modules, you may need to use the Fn + F12 key com- bination to enable the Wireless LAN module (the Mail LED indicator During the install proc- will be green - see...
  • Page 138: Wireless Lan Driver Installation (Winxp)

    Optional Modules Wireless LAN Driver Installation (WinXP) 1. Turn the Wireless Module ON/OFF switch ON. 2. If you only have the Wireless LAN module go straight to step 3. If you have two wireless modules, you may need to use the Fn + F12 key com- bination to enable the Wireless LAN module (the Mail LED indicator will be green - see “LED Power &...
  • Page 139: Bluetooth Driver Installation (Win2000)

    Optional Modules Bluetooth Driver Installation (Win2000) 1. Turn the Wireless Module ON/OFF switch ON. 2. If you only have the Bluetooth module go straight to step 3. If you have two wireless modules, you may need to use the Fn + F12 key combina- tion to enable the Bluetooth module (the Mail LED indicator will be orange - see...
  • Page 140: Bluetooth Driver Audio Setup (Win2000)

    Optional Modules Bluetooth Driver Audio Setup (Win2000) After installing the Bluetooth driver in Windows 2000 you may no longer hear any sound, nor see the Volume icon in the taskbar. If this is the case then fol- low this procedure: Go to the Sounds &...
  • Page 141: Bluetooth Driver Installation (Winxp)

    Optional Modules Bluetooth Driver Installation (WinXP) 1. Turn the Wireless Module ON/OFF switch ON. 2. If you only have the Bluetooth module go straight to step 3. If you have two wireless modules, you may need to use the Fn + F12 key combina- tion to enable the Bluetooth module (the Mail LED indicator will be orange -see...
  • Page 142: Control Panel Options (Bluetooth)

    Optional Modules Control Panel Options (Bluetooth) You may need to change some control panel options after installing the Blue- tooth driver: Audio Go to the Start menu and point to Settings and click Control Panel, then double-click the Sounds & Audio Devices/Sounds & Multimedia icon (Category View >...
  • Page 143: Fax (Win2000)

    Optional Modules FAX (Win2000) Go to the Start menu and point to Settings and click Control Panel, then double-click the Fax icon. Click Advanced Options (tab) and click the Open Fax Service Management Console (button). Click Devices in the Tree window on the left. The fax devices will be displayed in the right window, with the device with the highest priority displayed at the top.
  • Page 144: Pc Camera

    Optional Modules PC Camera If you have purchased the optional PC Camera you will need to install the de- vice driver for it as indicated in the following pages (only install the drivers for the optional modules you have purchased). After installing the driver you can run the application software by going to the PC Camera 301P item in the Start >...
  • Page 145: Pc Camera Driver Installation (Win2000)

    Optional Modules PC Camera Driver Installation (Win2000) 1. Insert the PC Camera CD-ROM into the CD Drive. 2. Click Start (menu) > Run ... 3. Navigate (Browse...) to D:\Default setting_60Hz\Setup.exe and click 4. Click Next (click Yes if asked if you want to continue at any time). 5.
  • Page 146: Pc Camera Driver Installation (Winxp)

    Optional Modules PC Camera Driver Installation (WinXP) 1. Insert the PC Camera CD-ROM into the CD Drive. 2. Click Start (menu) > Run ... 3. Navigate (Browse...) to D:\Default setting_60Hz\Setup.exe and click 4. Click Next ( click Continue Anyway if asked if you want to continue at any time).
  • Page 147: Audio Setup

    Optional Modules Audio Setup If you wish to capture video & audio with your camera, it is necessary to setup the audio recording options in Windows. To do this in Windows XP (for Win- Windows 2000 Audio dows 2000 see sidebar): Setup Go to the Start menu and point to Settings and click Control Panel, then Go to the Start menu...
  • Page 148 Optional Modules Windows 2000 Audio Setup (continued) Make sure the Select (check box) in the Mi- crophone section is checked, and boost the volume as high as it will go. Close the windows. Figure 7 - 1 Audio Setup (Windows XP) 7 - 14 PC Camera...
  • Page 149: Amcap

    Optional Modules AMCAP AMCAP is a video viewer useful for general purpose video viewing and test- ing, and can capture video files to .avi format. Pre-Allocating File To capture video: Space Run the AMCAP program from the Start > Programs menu (it is recom- You may pre-allocate mended that you set the capture file before the capture process - see Set the file size for the cap-...
  • Page 150: Eliminating Screen Flicker

    Optional Modules Eliminating Screen Flicker If you find that the video screen in the AMCAP program is flickering, you can try to adjust the option from the Video Capture Filter options. Run the AMCAP program from the Start > Programs menu. Go to Options and scroll down to select “Video Capture Filter...”.
  • Page 151: Other Optional Modules

    Optional Modules Other Optional Modules Sub Woofer Module The sub woofer module enhances the audio output with a deep precise bass sound. 6-in-1 Flash Card Reader The card reader allows you to use the most popular digital storage cards. The formats which can be read include: •...
  • Page 152: Tv Tuner Module

    Optional Modules TV Tuner Module With the TV tuner installed you can watch TV, video conference and capture still and video images on your computer. The TV tuner comes with a remote control unit and quick start guide. Consult the guides for full instructions on how to use the TV tuner and software.
  • Page 153: Troubleshooting

    Troubleshooting Chapter 8: Troubleshooting Overview Should you have any problems with your computer, before consulting your service representative, you may want to try to solve the problem yourself. This chapter lists some common problems and their possible solutions. This can’t anticipate every problem, but you should check here before you panic. If you don’t find the answer in these pages, make sure you have followed the instructions carefully and observed the safety precautions in the preface.
  • Page 154: Basic Hints And Tips

    Troubleshooting Basic Hints and Tips Many of the following may seem obvious but they are often the solution to a problem when your computer appears not to be working. • Power - Is the computer actually plugged into a working electrical outlet? If plugged into a power strip, make sure it is actually working.
  • Page 155: Backup And General Maintenance

    Troubleshooting Backup and General Maintenance • Always backup your important data, and keep copies of your OS and programs safe, but close to hand. Don’t forget to note the serial numbers if you are storing them out of their original cases, e.g.
  • Page 156: Viruses

    Troubleshooting Viruses • Install an Anti-Virus program and keep the definitions file (the file which tells your program which viruses to look for) up to date. New computer viruses are discovered daily, and some of them may seriously harm your computer and cause you to lose data. Anti-Virus programs are commercially available and the definitions file updates are usually downloadable directly from the internet.
  • Page 157: Upgrading And Adding New Hardware/Software

    Troubleshooting Upgrading and Adding New Hardware/Software • Do not be tempted to make changes to your Windows Registry unless you are very sure of what you are doing, otherwise you will risk severely damaging your system. • Don’t open your computer or undertake any repair or upgrade work if you are not comfortable with what you are doing.
  • Page 158 Troubleshooting • Thoroughly check any recent changes you made to your system as these changes may affect one or more system components, or software programs. If possible, go back and undo the change you just made and see if the problem still occurs. •...
  • Page 159: Power

    Troubleshooting Power Problem Possible Cause - Solution You turned on the power Battery missing / incorrectly installed. Check the battery bay, make sure the battery is but it doesn’t work. present and seated properly (the design of the battery only allows it to go in one way). Make sure there’s nothing interfering with the battery contacts.
  • Page 160 Troubleshooting Problem Possible Cause - Solution A beeping sound is heard The battery power is nearly used up. Connect the AC adapter to your computer. and the low-battery indicator is on. A beep isn’t heard when The battery power is nearly used up and the volume control may be turned down. Adjust the low-battery indicator the volume control and connect the computer with the AC adapter.
  • Page 161: Display

    Troubleshooting Display Problem Possible Cause - Solution Nothing appears on The screen saver is activated. Press any key or touch the TouchPad. screen. The system is in a power saving mode. Toggle the sleep/resume key combination, Fn + F4 (see “Function Keys and Numeric Keypad”...
  • Page 162 Troubleshooting Problem Possible Cause - Solution The screen is flickering, The vertical refresh rate is insufficient on your external monitor. Avoid using the or the images aren’t Simultaneous display mode. Use LCD only or CRT only. Switch to a lower resolution and/ clear.
  • Page 163: Hard Disk & Boot Password

    Troubleshooting Hard Disk & Boot Password Problem Possible Cause - Solution The computer takes Data saved on the hard disk drive may be lost or damaged. Operate the scan disk or disk longer during Startup. defragmenter to check for any lost or damaged data. The computer is waking up from the Hibernate mode.
  • Page 164: Floppy Disk Drive

    Troubleshooting Floppy Disk Drive Problem Possible Cause - Solution The floppy disk drive will The floppy disk is not formatted. Format the disk (you may do this by right-clicking the disk not write data to disk. icon in My Computer in Windows and choosing Format from the menu). Bear in mind that this will erase all data contained on the floppy disk.
  • Page 165: Audio

    Troubleshooting Audio Problem Possible Cause - Solution The sound cannot be The volume might be set too low. Check the volume control in the Volume Control Panel heard or the volume is in the Windows taskbar, or use the key combination Fn + F5 and F6 (see “Function Keys very low.
  • Page 166: Cd Device

    Troubleshooting CD Device Problem Possible Cause - Solution The compact disc cannot The compact disc is dirty. Clean it with a CD-ROM cleaner kit. be read. The compact disc tray The compact disc is not correctly placed in the tray. Gently try to remove the disc using the will not open when there eject hole (see “Loading Discs”...
  • Page 167: Pc Card

    Troubleshooting PC Card Problem Possible Cause - Solution The system cannot The PC Card is not inserted into the socket or inserted incorrectly. Remove the card and recognize the PC Card. re-insert it aligning the PC Card with the slot. Push the card in until it locks into place. The PC Card or card driver is not compatible with the computer.
  • Page 168: Keyboard And Mouse

    Troubleshooting Keyboard and Mouse Problem Possible Cause - Solution I have installed a new You have not installed the driver to enable any extra functions. Make sure you read the external keyboard or documentation which comes with any new external device, and make sure you install the mouse but cannot use all driver for it as this will allow you to access any extra functions which come with your of the listed functions.
  • Page 169: Printer

    Troubleshooting Printer Problem Possible Cause - Solution The printer cannot be The printer is not turned on, is not correctly connected to the computer, or has an internal added to the system or problem. Make sure the printer is on. Check all connections and cables and then try to will not work.
  • Page 170: Operation

    Troubleshooting Operation Problem Possible Cause - Solution The system freezes or The system’s power saving features have timed-out. Use the AC adapter, press the sleep the screen goes dark. (Fn + F4) key combination, or press the power button if no LEDs are lit. A software conflict made the system “crash”.
  • Page 171: Wireless Lan & Bluetooth Modules

    Troubleshooting Wireless LAN & Bluetooth Modules Problem Possible Cause - Solution The Wireless LAN or The ON/OFF switch has not been switched ON. Make sure you have set the ON/OFF Bluetooth module cannot switch to ON in order to enable the module (see “Wireless LAN &...
  • Page 172: Driver Installation

    Troubleshooting Driver Installation Problem Possible Cause - Solution There is a problem You have enabled Windows XP Multi Language Options. Make sure that you do not installing the Audio enable any Multi Language Options when installing the drivers in Windows XP. drivers in Windows XP.
  • Page 173: Hyper-Threading Notes

    Troubleshooting Hyper-Threading Notes You can enable (the default setting is disabled) Hyper-Threading from the Advanced Menu in the BIOS (see “CPU Hyper-Threading (Advanced Menu)” on page 5 - 10). Hyper-Threading is only supported in computers with 3.06GHz processors. If you do not have this Processor the menu option will not ap- pear.
  • Page 174 Troubleshooting 8 - 22...
  • Page 175: Appendix A. Specifications

    Appendix A. Specifications Processor Structure • Intel Pentium 4 Processor • PC99 compliant µ 0.13) 0.13 Micron Process Technology, 512K L2 Security Cache & 400MHz FSB - 2.0/ 2.2/ 2.4/ 2.5/ 2.6GHz • Security (Kensington® Type) Lock - FC-PGA2 package (478-pin) •...
  • Page 176: Lcd

    • 12.7mm(h) Device Bay for ONE of the following drive configuration options: • 17.0" WXGA TFT (1440*900) CD-ROM DVD-ROM Display CD-RW • ATI Mobility Radeon 9000 high performance chip Combination CD-RW/DVD-ROM • Supports AGP DVD-RW • Integrated 128-bit 2D / 3D Graphics Accelerator Advanced HW accelerator for DVD playback •...
  • Page 177: Audio

    Audio • Three USB 2.0 ports • One Mini-IEEE 1394 port • AC'97 2.1 compliant interface • One S-Video-Out port for TV output • 3D stereo enhanced sound system • One serial port • Compatible with Sound-Blaster PRO™ • One parallel port (LPT1), supporting ECP / EPP •...
  • Page 178: Communication

    Communication Power • Wireless Infrared transfer IrDA 1.1 compliant, • Full range AC adapter 1cm - 1M operating distance, 115.2K bps SIR/ AC-Input 100~240V, 50~60Hz 4Mbps FIR DC Output 20V, 6A (120W) • Built-in 10/100Mb Ethernet LAN • Supports one removable Smart Li-Ion battery •...
  • Page 179: Physical Dimensions

    Physical Dimensions • 393 (w) x 275 (d) x 37.5 (h) mm Weight • 3.85 kg with battery Optional • DVD-ROM Drive • CD-RW Drive • Combination Drive • DVD-RW Drive • Software DVD player • Wireless LAN module • Bluetooth module •...
  • Page 180 A - 6...

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