Datapath Limited; Technical Support - Datapath ImageDP4 User Manual

Datapath Limited

Datapath has a long and very successful history in the computer graphics industry. Datapath has been
designing and supplying high performance, high quality graphics display systems to the world's larg-
est and most demanding companies and institutions since 1982. Datapath was one of the founding
companies of multi-screen Windows acceleration using single and multi board solutions. Now using
the very latest display technology Datapath offers some of the world's leading multi screen graphics
accelerators for the most demanding applications.
As new technology advances, so we at Datapath improve the performance and functionality of both
our hardware and software to give our customers more. Following a continuous development pro-
gram, we pride ourselves on our support and responsive nature towards all our customers and their
changing needs. As more sophisticated equipment and techniques become readily available, so we
are there to exploit the power and potential that this technology presents.

Technical Support

Registered users can access our technical support line using, email, and the Support page on the Data-
path Web Site, usually with a response within 24 hours (excluding weekends).
Via Email
Send an email to support@datapath.co.uk with as much information about your system as possible.
To enable a swift response we need to know the following details:
• Specification of the PC - including processor speed
• Operating System
• Application Software
• Datapath Hardware / Software
• The exact nature of the problem - and please be as specific as possible.
Please quote version and revision numbers of hardware and software in use wherever possible.
Copyright Statement
© Datapath Ltd., England.
Datapath Limited claims copyright on this documentation. No part of this documentation may be
reproduced, released, disclosed, stored in any electronic format, or used in whole or in part for any
purpose other than stated herein without the express permission of Datapath Limited.
Whilst every effort is made to ensure that the information contained in this User Manual is correct,
Datapath Limited make no representations or warranties with respect to the contents thereof, and
do not accept liability for any errors or omissions. Datapath reserves the right to change specification
without prior notice and cannot assume responsibility for the use made of the information supplied.
All registered trademarks used within this documentation are acknowledged by Datapath Limited
18