Grandstream Networks GXP2130 User Manual
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Grandstream Networks GXP2130 User Manual

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Download this manual See also: Administration Manual, User Manual
Grandstream Networks, Inc.
GXP2130/GXP2140/GXP2160
Enterprise IP Phone User Guide
GXP2130/GXP2140/GXP2160 USER GUIDE

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Summary of Contents for Grandstream Networks GXP2130

  • Page 1 Grandstream Networks, Inc. GXP2130/GXP2140/GXP2160 Enterprise IP Phone User Guide GXP2130/GXP2140/GXP2160 USER GUIDE...

  • Page 2: Gxp2130/Gxp2140/Gxp2160 User Guide

    This page intentionally left blank GXP2130/GXP2140/GXP2160 USER GUIDE...

  • Page 3: Table Of Contents

    CONNECTING YOUR PHONE ......................15 GXP2200EXT MODULE ........................17 SAFETY COMPLIANCES ........................19 WARRANTY ............................19 GETTING TO KNOW GXP2130/GXP2140/GXP2160 ....... 21 IDLE SCREEN ............................. 21 USING THE KEYPAD .......................... 27 MAKING PHONE CALLS........................29 HANDSET, SPEAKER AND HEADSET MODE ................29 MULTIPLE SIP ACCOUNTS AND LINES ..................
  • Page 4 CALL FEATURES ..........................41 CONNECTING TO DEVICES ..............45 EHS HEADSET ............................ 45 BLUETOOTH ............................45 USB Connection (GXP2140/GXP2160 only) ..................45 RESTORE FACTORY DEFAULT SETTINGS ........... 47 EXPERIENCING THE GXP2130/GXP2140/GXP2160 ......49 GXP2130/GXP2140/GXP2160 USER GUIDE Page 2 of 49...
  • Page 5 Table of Tables GXP2130/GXP2140/GXP2160 User Manual Table 1: GXP2130 /GXP2140/GXP2160 FEATURES IN A GLANCE ............9 Table 2: GXP2130/ /GXP2140/GXP2160 COMPARISON GUIDE .............. 10 Table 3 GXP2130 TECHNICAL SPECIFICATIONS ..................11 Table 4: GXP2140 TECHNICAL SPECIFICATIONS ................... 12 Table 5: GXP2160 TECHNICAL SPECIFICATIONS ................... 13 Table 6: GXP2130/GXP2140/GXP2160 EQUIPMENT PACKAGING ............

  • Page 6: Document Purpose

    DOCUMENT PURPOSE This User Guide describes the basic concept and tasks necessary to use and configure your GXP2130/GXP2140/GXP2160. This document will cover the topic of phone installation, making basic calls and connecting phone to devices. To learn the advanced features and configurations, please visit http://www.grandstream.com/support...

  • Page 7: Gui Interface Examples

    1. Screenshot of Login Page 2. Screenshots of Status Pages 3. Screenshots of Accounts Pages 4. Screenshots of Settings Pages 5. Screenshots of Network Pages 6. Screenshots of Maintenance Pages 7. Screenshots of Phonebook Pages GXP2130/GXP2140/GXP2160 USER GUIDE Page 5 of 49...

  • Page 8: Gnu Gpl Information

    GNU GPL INFORMATION GXP2130/GXP2140/GXP2160 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 9: Welcome

    2.8 inch TFT Color LCD, 4 programmable context-sensitive soft keys, 4-way voice conference and EHS with Plantronics headsets. Also, this series can support up to 3 lines for GXP2130, 4 lines for GXP2140 and 6 lines for GXP2160. The GXP2130/GXP2140/GXP2160 delivers superior HD audio quality, rich and...
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  • Page 11: Product Overview

    PRODUCT OVERVIEW FEATURE HIGHTLIGHTS Table 1: GXP2130 /GXP2140/GXP2160 FEATURES IN A GLANCE 3 lines 2.8 inch (320x240) TFT color LCD 4 programmable soft keys GXP2130 8 programmable Multi-Purpose Keys 4-way conference 4 lines 4.3 inch (480x272) TFT color LCD 5 programmable soft keys GXP2140 Bluetooth V2.1...

  • Page 12: Table 2: Gxp2130/ /Gxp2140/Gxp2160 Comparison Guide

    Table 2: GXP2130/ /GXP2140/GXP2160 COMPARISON GUIDE Features GXP2130 GXP2140 GXP2160 480 x 272 480 x 272 LCD Display 320x240 Backlight Number of Lines Programmabl e Hard Keys Programmabl e Soft Keys Yes, Extension Module up to 4 EXT Boards, GXP2130/GXP2140/GXP2160 USER GUIDE...

  • Page 13: Gxp2130/Gxp2140/Gxp2160 Technical Specifications

    GXP2130/GXP2140/GXP2160 TECHNICAL SPECIFICATIONS Table 3 GXP2130 TECHNICAL SPECIFICATIONS Protocols/Standards SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6 Network Interfaces Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with...

  • Page 14: Table 4: Gxp2140 Technical Specifications

    Temperature 32-104℉ / 0～40℃, 10-90% (non- condensing) Humidity Package Content GXP2130 phone, handset with cord, base stand, universal power supply, network cable, Quick Start Guide Compliance FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024, EN60950-1, AS/NZS CISPR22 Class B...

  • Page 15: Table 5: Gxp2160 Technical Specifications

    DTMF (in audio, RFC2833, SIP INFO) Auxiliary Ports RJ9 headset jack (allowing EHS with Plantronics headsets), USB Telephony Features Hold, transfer, forward, 5-way conference, call park, call pickup, shared-call- GXP2130/GXP2140/GXP2160 USER GUIDE Page 13 of 49...
  • Page 16 Humidity Package Content GXP2160 phone, handset with cord, base stand, universal power supply, network cable, Quick Start Guide Compliance FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024, EN60950-1, AS/NZS CISPR22 Class B GXP2130/GXP2140/GXP2160 USER GUIDE Page 14 of 49...

  • Page 17: Installation

    RJ9 handset connector port Headset Port RJ9 headset connector port (supporting EHS with Plantronics headset) USB Port USB port connecting a USB flash drive. (not on GXP2130 ) LAN Port 10/100/1000Mbps RJ-45 port connecting to Ethernet PC Port 10/100/1000Mbps RJ-45 port connecting to PC...
  • Page 18 6. Using the keypad configuration menu or phone's embedded web server (Web GUI) by entering the IP address in web browser, you can further configure the phone. GXP2130/GXP2140/GXP2160 USER GUIDE Page 16 of 49...

  • Page 19: Gxp2200Ext Module

    6. After successfully booting up, the GXP2200EXT board will stay in idle. Press and hold the Left button for 3 to 5 seconds to check the version information and status. GXP2130/GXP2140/GXP2160 USER GUIDE Page 17 of 49...

  • Page 20: Figure 1: Gxp2140 Back View With Gxp2200Ext

    Left or Right button on the GXP2200EXT board and users could browse all the MPK's status in different pages. For more information on installing, connecting and configuring the GXP2200EXT board with GXP2140, please refer to the GXP2200EXT board user manual: http://www.grandstream.com/support GXP2130/GXP2140/GXP2160 USER GUIDE Page 18 of 49...

  • Page 21: Safety Compliances

    SAFETY COMPLIANCES The GXP2130/GXP2140/GXP2160 phone complies with FCC/CE and various safety standards. The GXP2130/GXP2140/GXP2160 power adapter is compliant with the UL standard. Use the universal power adapter provided with the GXP2130/GXP2140/GXP2160 package only. The manufacturer’s warranty does not cover damages to the phone caused by unsupported power adapters.
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  • Page 23: Getting To Know Gxp2130/Gxp2140/Gxp2160

    GETTING TO KNOW GXP2130/GXP2140/GXP2160 IDLE SCREEN GXP2130/GXP2140/GXP2160 screen displays differently depending on whether the phone is idle or in use (active). The following figures show the idle screen of GXP2130/GXP2140/GXP2160. Figure 2: GXP2130 Idle Screen Figure 3: GXP2140 Idle Screen...

  • Page 24: Table 9: Lcd Display Definitions

    Figure 4: GXP2160 Idle Screen The following table describes the items displayed on the GXP2130/GXP2140/GXP2160 idle screen. Table 9: LCD DISPLAY DEFINITIONS Displays the current date and time. It can be synchronized with Internet DATE AND TIME time servers. Shows the status of network. It will indicate whether the network is down NETWORK ICON or starting.
  • Page 25 Redials the last dialed number when there is existed dialed call log. Note: If GMI application is used for GXP2130/GXP2140/GXP2160, the softkey for GMI application will show up in the default idle screen as configured. (GMI application is pending.) The softkeys are context sensitive and will change depending on the call status of the phone.

  • Page 26: Table 10: Gxp2130/Gxp2140/Gxp2160 Lcd Icons

    To park the call, press the "CallPark" softkey and select a UCM61xx) green MPK to park the call on available parking lot. Table 10: GXP2130/GXP2140/GXP2160 LCD ICONS Network Status. OFF - Network connection is up ON - Network connection is down DND Status.
  • Page 27 Outgoing Call. The current call is an outgoing call Call On Hold. OFF - No call on hold ON – Call on hold Call Connect. OFF - No call ON - Call connected GXP2130/GXP2140/GXP2160 USER GUIDE Page 25 of 49...
  • Page 28 Handset Volume Down Call screen icon. Handset volume is decreasing Ringtone Volume Down Call screen icon. The volume of ringtone is decreasing Ringtone Volume Up Call screen icon. The volume of ringtone is increasing GXP2130/GXP2140/GXP2160 USER GUIDE Page 26 of 49...

  • Page 29: Using The Keypad

    Ringtone Volume Down Call screen icon. The volume of ringtone is decreasing VOC status Call screen icon. OFF - VOC is off. ON - VOC is on. USING THE KEYPAD Figure 5: GXP2130 Keyboard GXP2130/GXP2140/GXP2160 USER GUIDE Page 27 of 49...

  • Page 30: Table 11: Gxp2130/Gxp2140/Gxp2160 Keypad Buttons

    Figure 6: GXP2140 Keyboard Figure 7: GXP2160 Keyboard Table 11: GXP2130/GXP2140/GXP2160 Keypad Buttons Contacts. Press to view and edit contact information. Hold. Press to put call on hold or resume the call. Mute. Press to mute or unmute the call.

  • Page 31: Making Phone Calls

    GXP2160 can support up to 6 independent SIP accounts; GXP2140 can support up to 4 independent SIP accounts; GXP2130 can support up to 3 independent SIP accounts. Each account is capable of independent SIP server, user and NAT settings. Each of the line buttons is "virtually" mapped to an individual SIP account.
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  • Page 33: Completing Calls

    If the target number appears on the list, user could select the number by Up/Down key and dial out. GXP2130/GXP2140/GXP2160 has predefined call feature code (the first digit is *). When user enter * as the first digit of target number, the phone will list all feature codes as candidates.
  • Page 34 REDIAL; • By default, # can be used as SEND to dial the number out. Users could disable it by setting "User # as Dial Key" to "No" from Web GUI->Account X->Call Settings; GXP2130/GXP2140/GXP2160 USER GUIDE Page 32 of 49...

  • Page 35: Making Calls Using Ip Addresses

    Quick IP Call Mode: The GXP2130/GXP2140/GXP2160 also supports Quick IP Call mode. This enables the phone to make direct IP calls using only the last few digits (last octet) of the target phone's IP address. This is possible only if both phones are under the same LAN/VPN.
  • Page 36 If you have a SIP server configured, direct IP call still works. If you are using STUN, direct IP call will also use STUN; • Configure the "User Random Port" to "No" when completing direct IP calls. GXP2130/GXP2140/GXP2160 USER GUIDE Page 34 of 49...

  • Page 37: Answering Phone Calls

    Call waiting tone (stutter tone) will be audible on new incoming call during the active call. MUTE During an active call, press the MUTE button to mute/unmute the microphone. The LCD will show the Mute GXP2130/GXP2140/GXP2160 USER GUIDE Page 35 of 49...
  • Page 38 GXP2130/GXP2140/GXP2160 USER GUIDE Page 36 of 49...

  • Page 39: Call Transfer

    CALL TRANSFER GXP2130/GXP2140/GXP2160 supports Blind Transfer, Attended Transfer and Auto-Attended Transfer. • Blind Transfer. During the first active call, press TRANSFER and dial the number to transfer to; Press SEND key or # to complete transfer of active call. •...
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  • Page 41: 4-Way/ 5-Way Conferencing

    4-WAY/ 5-WAY CONFERENCING GXP2130 can host up to 4-way conference call with other parties (PCMU/PCMA). GXP2140/GXP2160 can host up to 5-way conference call. • Initiate a conference call. Establish calls with 2 or more parties respectively; While 1 call is active, the other call will be put on hold with its LINE key blinking in green;...
  • Page 42 The option "Disable Conference" has to be set to "No" to establish conference. • When using Easy Conference Mode, use SEND key to dial out the second call instead of using #, even when # could be used as SEND in normal phone calls. GXP2130/GXP2140/GXP2160 USER GUIDE Page 40 of 49...

  • Page 43: Voice Messages (Message Waiting Indicator)

    SHARED CALL APPEARANCE (SCA) The GXP2130/GXP2140/GXP2160 phone supports shared call appearance by Broadsoft standard. This feature allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared line. When there is an incoming call designated for the SCA group, all of the members of the group will be notified of an incoming call and will be able to answer the call from the phone with the SCA extension registered.
  • Page 44 Dial *72 and then enter the number to forward the call; • Press OK softkey or SEND key. Cancel Unconditional Call Forward. To cancel the unconditional call forward: • Off hook the phone; GXP2130/GXP2140/GXP2160 USER GUIDE Page 42 of 49...
  • Page 45 Dial *92 and then enter the number to forward the call; • Press OK softkey or SEND key. Cancel Delayed Call Forward. To cancel the delayed call forward: • Off hook the phone; • Dial *93; • Hang up the call. GXP2130/GXP2140/GXP2160 USER GUIDE Page 43 of 49...
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  • Page 47: Connecting To Devices

    USB and Bluetooth devices. EHS HEADSET The GXP2130/GXP2140/GXP2160 supports normal RJ11 headset and Plantronics EHS headset. To use Plantronics EHS headset, go to the GXP2130/GXP2140/GXP2160 web GUI->Settings->Audio Control: Headset Type. Select "Plantronics EHS" and reboot the phone to take effect.
  • Page 48 GXP2140/GXP2160 is capable to connect to USB drive for importing wallpaper file and saving packets capture files. The basic and advance features about wallpaper application and packets capture are described "GXP2130/GXP2140/GXP2160 Administration Guide". Please visit http://www.grandstream.com/support to download the latest "GXP2130/GXP2140/GXP2160 Administration Guide". GXP2130/GXP2140/GXP2160 USER GUIDE Page 46 of 49...

  • Page 49: Restore Factory Default Settings

    A warning window will pop out to make sure a reset is requested and confirmed; • Press the "Yes" soft key to confirm and the phone will reboot. To cancel the Reset, press “No” soft key instead. GXP2130/GXP2140/GXP2160 USER GUIDE Page 47 of 49...
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  • Page 51: Gxp2130/Gxp2140/Gxp2160 User Guide

    EXPERIENCING THE GXP2130/GXP2140/GXP2160 Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs User and Developer Forum for answers to your general questions.

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