Voice Messages (Message Waiting Indicator); Shared Call Appearance (Sca); Call Features; Table 12: Call Features - Grandstream Networks GXP2130 User Manual

VOICE MESSAGES (MESSAGE WAITING INDICATOR)

A blinking red MWI (Message Waiting Indicator) on the top right corner of the phone indicates a message
is waiting. Dial into the voicemail box to retrieve the message by entering the voice mail number of the
server or pressing the Voicemail button (Voice Mail User ID has to be properly configured as the voice mail
number under Web GUI->Account x->General Settings). An IVR will prompt the user through the process
of message retrieval.

SHARED CALL APPEARANCE (SCA)

The GXP2130/GXP2140/GXP2160 phone supports shared call appearance by Broadsoft standard. This
feature allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active,
progressing, hold) of the shared line. When there is an incoming call designated for the SCA group, all of
the members of the group will be notified of an incoming call and will be able to answer the call from the
phone with the SCA extension registered.
All the users that belong to the same SCA group will be notified by visual indicator when a user seizes the
line and places an outgoing call, and all the users of this group will not be able to seize the line until the line
goes back to an idle state or when the call is placed on hold (with the exception of when multiple call
appearances are enabled on the server side).
In the middle of the conversation, there are two types of hold: Public Hold and Private Hold. When a member
of the group places the call on public hold, the other users of the SCA group will be notified of this by the
red-flashing button and they will be able to resume the call from their phone by pressing the line button.
However, if this call is placed on private-hold, no other member of the SCA group will be able to resume
that call.
To enable shared call appearance, the user would need to register the shared line account on the phone.
In addition, they would need to navigate to "Settings"->"Programmable Keys" on the web UI and set the
line key mode as "Shared Line". If the user requires more shared call appearances, the user can configure
multiple line buttons to be "shared line" buttons associated with the account.

CALL FEATURES

The GXP2130/GXP2140/GXP2160 supports traditional and advanced telephony features including caller
ID, caller ID with caller Name, call forward and etc.

Table 12: CALL FEATURES

GXP2130/GXP2140/GXP2160 USER GUIDE Page 41 of 49