Grandstream Networks GXP2130 User Manual
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Grandstream Networks GXP2130 User Manual

Grandstream Networks GXP2130 User Manual

Enterprise ip phone
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Download this manual See also: Administration Manual, User Manual
Grandstream Networks, Inc.
GXP2130/GXP2140/GXP2160
Enterprise IP Phone User Guide
GXP2130/GXP2140/GXP2160 USER GUIDE

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Summary of Contents for Grandstream Networks GXP2130

  • Page 1 Grandstream Networks, Inc. GXP2130/GXP2140/GXP2160 Enterprise IP Phone User Guide GXP2130/GXP2140/GXP2160 USER GUIDE...

  • Page 2: Gxp2130/Gxp2140/Gxp2160 User Guide

    This page intentionally left blank GXP2130/GXP2140/GXP2160 USER GUIDE...

  • Page 3: Table Of Contents

    CONNECTING YOUR PHONE ......................15 GXP2200EXT MODULE ........................16 SAFETY COMPLIANCES ........................18 WARRANTY ............................18 GETTING TO KNOW GXP2130/GXP2140/GXP2160 ....... 19 IDLE SCREEN ............................. 19 USING THE KEYPAD .......................... 25 MAKING PHONE CALLS........................27 HANDSET, SPEAKER AND HEADSET MODE ................27 MULTIPLE SIP ACCOUNTS AND LINES ..................
  • Page 4 CALL FEATURES ..........................36 CONNECTING TO DEVICES ..............39 EHS HEADSET ............................ 39 BLUETOOTH ............................39 USB CONNECTION (GXP2140/GXP2160 ONLY) ................40 RESTORE FACTORY DEFAULT SETTINGS ........... 41 EXPERIENCING THE GXP2130/GXP2140/GXP2160 ......43 GXP2130/GXP2140/GXP2160 USER GUIDE Page 2 of 43...
  • Page 5 Table of Tables GXP2130/GXP2140/GXP2160 User Manual Table 1: GXP2130/GXP2140/GXP2160 FEATURES IN A GLANCE ............9 Table 2: GXP2130/GXP2140/GXP2160 COMPARISON GUIDE ..............10 Table 3 GXP2130 TECHNICAL SPECIFICATIONS ..................11 Table 4: GXP2140 TECHNICAL SPECIFICATIONS ................... 12 Table 5: GXP2160 TECHNICAL SPECIFICATIONS ................... 13 Table 6: GXP2130/GXP2140/GXP2160 EQUIPMENT PACKAGING ............

  • Page 6: Document Purpose

    DOCUMENT PURPOSE This User Guide describes the basic concept and tasks necessary to use and configure your GXP2130/GXP2140/GXP2160. This document will cover the topic of phone installation, making basic calls and connecting phone to devices. To learn the advanced features and configurations, please visit http://www.grandstream.com/support...

  • Page 7: Gui Interface Examples

    1. Screenshot of Login Page 2. Screenshots of Status Pages 3. Screenshots of Accounts Pages 4. Screenshots of Settings Pages 5. Screenshots of Network Pages 6. Screenshots of Maintenance Pages 7. Screenshots of Phonebook Pages GXP2130/GXP2140/GXP2160 USER GUIDE Page 5 of 43...

  • Page 8: Gnu Gpl Information

    GNU GPL INFORMATION GXP2130/GXP2140/GXP2160 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 9: Welcome

    2.8 inch TFT Color LCD, 4 programmable context-sensitive soft keys, 4-way voice conference and EHS with Plantronics headsets. Also, this series can support up to 3 lines for GXP2130, 4 lines for GXP2140 and 6 lines for GXP2160. The GXP2130/GXP2140/GXP2160 delivers superior HD audio quality, rich and...
  • Page 10 This page intentionally left blank GXP2130/GXP2140/GXP2160 USER GUIDE Page 8 of 43...

  • Page 11: Product Overview

    PRODUCT OVERVIEW FEATURE HIGHTLIGHTS Table 1: GXP2130/GXP2140/GXP2160 FEATURES IN A GLANCE  3 lines  2.8 inch (320x240) TFT color LCD  4 programmable soft keys GXP2130  Bluetooth V2.1 (GXP2130v2 only)  8 programmable Multi-Purpose Keys  4-way conference ...

  • Page 12: Table 2: Gxp2130/Gxp2140/Gxp2160 Comparison Guide

    Table 2: GXP2130/GXP2140/GXP2160 COMPARISON GUIDE Features GXP2130 GXP2140 GXP2160 LCD Display 480 x 272 480 x 272 320x240 Backlight Number of Lines Programmabl e Hard Keys Programmabl e Soft Keys Yes, Extension Module up to 4 EXT Boards, GXP2130/GXP2140/GXP2160 USER GUIDE...

  • Page 13: Gxp2130/Gxp2140/Gxp2160 Technical Specifications

    GXP2130/GXP2140/GXP2160 TECHNICAL SPECIFICATIONS Table 3 GXP2130 TECHNICAL SPECIFICATIONS Protocols/Standards SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6 Network Interfaces Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with...

  • Page 14: Table 4: Gxp2140 Technical Specifications

    Temperature 32-104℉ / 0～40℃, 10-90% (non- condensing) Humidity Package Content GXP2130 phone, handset with cord, base stand, universal power supply, network cable, Quick Start Guide Compliance FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024, EN60950-1, AS/NZS CISPR22 Class B...

  • Page 15: Table 5: Gxp2160 Technical Specifications

    11 dedicated function keys for : MESSAGE (with LED indicator), PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE, VOL+, VOL- Voice Codec Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), iLBC(pending) and in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO) GXP2130/GXP2140/GXP2160 USER GUIDE Page 13 of 43...
  • Page 16 Humidity Package Content GXP2160 phone, handset with cord, base stand, universal power supply, network cable, Quick Start Guide Compliance FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024, EN60950-1, AS/NZS CISPR22 Class B GXP2130/GXP2140/GXP2160 USER GUIDE Page 14 of 43...

  • Page 17: Installation

    Handset Port RJ9 handset connector port Headset Port RJ9 headset connector port (supporting EHS with Plantronics headset) USB port connecting a USB flash drive. (not on GXP2130 ) USB Port 10/100/1000Mbps RJ-45 port connecting to Ethernet LAN Port 10/100/1000Mbps RJ-45 port connecting to PC...

  • Page 18: Gxp2200Ext Module

    6. After successfully booting up, the GXP2200EXT board will stay in idle. Press and hold the Left button for 3 to 5 seconds to check the version information and status. GXP2130/GXP2140/GXP2160 USER GUIDE Page 16 of 43...

  • Page 19: Figure 1: Gxp2140 Back View With Gxp2200Ext

    Left or Right button on the GXP2200EXT board and users could browse all the MPK's status in different pages. For more information on installing, connecting and configuring the GXP2200EXT board with GXP2140, please refer to the GXP2200EXT board user manual: http://www.grandstream.com/support GXP2130/GXP2140/GXP2160 USER GUIDE Page 17 of 43...

  • Page 20: Safety Compliances

    SAFETY COMPLIANCES The GXP2130/GXP2140/GXP2160 phone complies with FCC/CE and various safety standards. The GXP2130/GXP2140/GXP2160 power adapter is compliant with the UL standard. Use the universal power adapter provided with the GXP2130/GXP2140/GXP2160 package only. The manufacturer’s warranty does not cover damages to the phone caused by unsupported power adapters.

  • Page 21: Getting To Know Gxp2130/Gxp2140/Gxp2160

    GETTING TO KNOW GXP2130/GXP2140/GXP2160 IDLE SCREEN GXP2130/GXP2140/GXP2160 screen displays differently depending on whether the phone is idle or in use (active). The following figures show the idle screen of GXP2130/GXP2140/GXP2160. Figure 2: GXP2130 Idle Screen Figure 3: GXP2140 Idle Screen...

  • Page 22: Table 9: Lcd Display Definitions

    Figure 4: GXP2160 Idle Screen The following table describes the items displayed on the GXP2130/GXP2140/GXP2160 idle screen. Table 9: LCD DISPLAY DEFINITIONS Displays the current date and time. It can be synchronized with DATE AND TIME Internet time servers. Shows the status of network. It will indicate whether the network is NETWORK ICON down or starting.
  • Page 23 Redials the last dialed number when there is existed dialed call log. Note: If GMI application is used for GXP2130/GXP2140/GXP2160, the softkey for GMI application will show up in the default idle screen as configured. (GMI application is pending.) The softkeys are context sensitive and will change depending on the call status of the phone.

  • Page 24: Table 10: Gxp2130/Gxp2140/Gxp2160 Lcd Icons

    And once feature codes are configured, either via server provisioning or local setting, a softkey named “Features” will show on the LCD screen. Table 10: GXP2130/GXP2140/GXP2160 LCD ICONS Network Status. OFF - Network connection is up ON - Network connection is down DND Status.
  • Page 25 OFF - Bluetooth icon disappears ON - Bluetooth icon appears Paired – Bluetooth icon turns bright USB Status. (GX2140/GXP2160) OFF - No USB connection ON - USB connected Incoming Call. The current call is an incoming call GXP2130/GXP2140/GXP2160 USER GUIDE Page 23 of 43...
  • Page 26 During an active call, this icon shows the call time. LCD Brightness Up Brightness is increasing LCD Brightness Down Brightness is decreasing Speaker Volume Up Call screen icon. Speaker volume is increasing Speaker Volume Down Call screen icon. Speaker volume is decreasing GXP2130/GXP2140/GXP2160 USER GUIDE Page 24 of 43...

  • Page 27: Using The Keypad

    Ringtone Volume Down Call screen icon. The volume of ringtone is decreasing VOC status Call screen icon. OFF - VOC is off. ON - VOC is on. USING THE KEYPAD Figure 5: GXP2130 Keyboard GXP2130/GXP2140/GXP2160 USER GUIDE Page 25 of 43...

  • Page 28: Table 11: Gxp2130/Gxp2140/Gxp2160 Keypad Buttons

    Figure 6: GXP2140 Keyboard Figure 7: GXP2160 Keyboard Table 11: GXP2130/GXP2140/GXP2160 KEYPAD BUTTONS Contacts. Press to view and edit contact information. Hold. Press to put call on hold or resume the call. Mute. Press to mute or unmute the call.

  • Page 29: Making Phone Calls

    GXP2160 can support up to 6 independent SIP accounts; GXP2140 can support up to 4 independent SIP accounts; GXP2130 can support up to 3 independent SIP accounts. Each account is capable of independent SIP server, user and NAT settings. Each of the line buttons is "virtually" mapped to an individual SIP account.

  • Page 30: Completing Calls

    If the target number appears on the list, user could select the number by Up/Down key and dial out. GXP2130/GXP2140/GXP2160 has predefined call feature code (the first digit is *). When user enter * as the first digit of target number, the phone will list all feature codes as candidates.
  • Page 31 REDIAL; • By default, # can be used as SEND to dial the number out. Users could disable it by setting "User # as Dial Key" to "No" from Web GUI->Account X->Call Settings; GXP2130/GXP2140/GXP2160 USER GUIDE Page 29 of 43...

  • Page 32: Making Calls Using Ip Addresses

    Quick IP Call Mode: The GXP2130/GXP2140/GXP2160 also supports Quick IP Call mode. This enables the phone to make direct IP calls using only the last few digits (last octet) of the target phone's IP address. This is possible only if both phones are under the same LAN/VPN.

  • Page 33: Answering Phone Calls

    Press the Menu button and select "Preference" using navigation keys; • Press Menu button again to get into Preference options; • When "Do Not Disturb" is highlighted, press Left/Right key to disable/enable DND; • Press “Save” soft key to save the change. GXP2130/GXP2140/GXP2160 USER GUIDE Page 31 of 43...

  • Page 34: During A Phone Call

    During an active call, press the MUTE button to mute/unmute the microphone. The LCD will show the Mute icon on the top of screen, when the call is muted. CALL TRANSFER GXP2130/GXP2140/GXP2160 supports Blind Transfer, Attended Transfer and Auto-Attended Transfer. • Blind Transfer.

  • Page 35: 4-Way/ 5-Way Conferencing

    • To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains. 4-WAY/ 5-WAY CONFERENCING GXP2130 can host up to 4-way conference call with other parties (PCMU/PCMA). GXP2140/GXP2160 can host up to 5-way conference call. •...
  • Page 36 Or  Users could press the EndCall soft key or simply hang up the call to terminate the conference call. GXP2130/GXP2140/GXP2160 supports Easy Conference Mode, which can be used combined with the traditional way to establish the conference. •...

  • Page 37: Voice Messages (Message Waiting Indicator)

    GUI->Account x->General Settings). An IVR will prompt the user through the process of message retrieval. SHARED CALL APPEARANCE (SCA) The GXP2130/GXP2140/GXP2160 phone supports shared call appearance by Broadsoft standard. This feature allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared line.

  • Page 38: Call Features

    "Shared Line". If the user requires more shared call appearances, the user can configure multiple line buttons to be "shared line" buttons associated with the account. CALL FEATURES The GXP2130/GXP2140/GXP2160 supports traditional and advanced telephony features including caller ID, caller ID with caller Name, call forward and etc. Table 12: CALL FEATURES Block Caller ID (for all subsequent calls) •...
  • Page 39 Cancel Busy Call Forward. To cancel the busy call forward: • Off hook the phone; • Dial *91; • Hang up the call. Delayed Call Forward. To set up delayed call forward: • Off hook the phone; GXP2130/GXP2140/GXP2160 USER GUIDE Page 37 of 43...
  • Page 40 Dial *92 and then enter the number to forward the call; • Press OK softkey or SEND key. Cancel Delayed Call Forward. To cancel the delayed call forward: • Off hook the phone; • Dial *93; • Hang up the call. GXP2130/GXP2140/GXP2160 USER GUIDE Page 38 of 43...

  • Page 41: Connecting To Devices

    USB and Bluetooth devices. EHS HEADSET The GXP2130/GXP2140/GXP2160 supports normal RJ11 headset and Plantronics EHS headset. To use Plantronics EHS headset, go to the GXP2130/GXP2140/GXP2160 web GUI->Settings->Audio Control: Headset Type. Select "Plantronics EHS" and reboot the phone to take effect.

  • Page 42: Usb Connection (Gxp2140/Gxp2160 Only)

    GXP2140/GXP2160 is capable to connect to USB drive for importing wallpaper file and saving packets capture files. The basic and advance features about wallpaper application and packets capture are described "GXP2130/GXP2140/GXP2160 Administration Guide". Please visit http://www.grandstream.com/support download latest "GXP2130/GXP2140/GXP2160 Administration Guide". GXP2130/GXP2140/GXP2160 USER GUIDE Page 40 of 43...

  • Page 43: Restore Factory Default Settings

    A warning window will pop out to make sure a reset is requested and confirmed; • Press the "Yes" soft key to confirm and the phone will reboot. To cancel the Reset, press “No” soft key instead. GXP2130/GXP2140/GXP2160 USER GUIDE Page 41 of 43...
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  • Page 45: Gxp2130/Gxp2140/Gxp2160 User Guide

    EXPERIENCING THE GXP2130/GXP2140/GXP2160 Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs User and Developer Forum for answers to your general questions.

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