Samsung GreatCall How-To Manual
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Samsung GreatCall How-To Manual

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How-To Guide
Model SPH-a310 and SPH-a310ZRA/Dual Band Tri-Mode/Part # GH68-32505A

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Summary of Contents for Samsung GreatCall

  • Page 1 How-To Guide Model SPH-a310 and SPH-a310ZRA/Dual Band Tri-Mode/Part # GH68-32505A...
  • Page 2 Welcome to the GreatCall Family. ® Thank you for choosing the Jitterbug . At GreatCall, we’ve made it easy for you to stay ® connected to friends and family with the simplicity of the Jitterbug, our service Orange - pms 143...

  • Page 3: Table Of Contents

    Table Of Contents Section 1: Getting Started ............... 1 How To Use This Guide ....................2 Key Items In The Jitterbug Box ..................3 Using The Battery ......................4 Installing And Removing The Battery ................4 • To Install The Battery ..................... 4 •...
  • Page 4 • To Ignore A Call When Your Jitterbug Is Closed ............. 43 • To Call An Operator ..................... 26 • To Ignore A Call When Your Jitterbug Is Open ............43 Getting More Information .................... 27 Vibrate Mode ......................44 GreatCall Customer Service ..................28 Adjusting The Ringer Volume ..................44 Adjusting The Earpiece Speaker Volume ..............46 Emergency 911 Service ....................29 Call Waiting ........................ 47 • To Make An Emergency Call ................. 29 Section 3: Phone Book ................
  • Page 5 Section 4: Call History ................63 Setting Up Voice Mail ....................84 Changing Your Voice Mail Greeting ................85 Using Call History To See Recent Calls ................. 64 Letting You Know That You Have Voice Mail Messages ..........86 • To Review Call History ..................64 Listening To Voice Mail Messages ................87 Returning Missed Calls And Redialing ................. 66 Listening To Saved Voice Mail Messages ..............88 Section 5: Settings ................69 Section 8: Jitterbug SimpleText ............. 91 Using Your Settings .....................
  • Page 6 – abc Mode ....................109 Index ....................188 Section 9: Bluetooth ................111 About Bluetooth ....................... 112 Using Your Jitterbug With The Samsung WEP 470 Premium Bluetooth Headset ..114 Turning The Bluetooth Feature On Your Jitterbug On And Off ........114 • Turning The Bluetooth Feature On ..............114 • Turning The Bluetooth Feature Off ..............116 Setting Your Samsung WEP 470 Premium Bluetooth Headset To Pairing Mode ... 117 Setting Your Jitterbug To Pairing Mode ...............

  • Page 7: Section 1: Getting Started

    • Key Items In The Jitterbug Box • How To Read The Inside Display • Using The Battery • Using Your Jitterbug For The First Time • Installing And Removing The Battery • Personalize Your Jitterbug • Charging The Battery • Operator Assistance • Battery Level Indicator • Getting More Information • The Front Of Your Jitterbug • GreatCall Customer Service • The Back Of Your Jitterbug • Emergency 911 Service For more information about GreatCall, visit us online at www.GreatCall.com. VIII Getting Started Getting Started 1...

  • Page 8: How To Use This Guide

    24 hours a day, seven days a week, at 2. Rechargeable Battery – snaps into the back of your Jitterbug. 1-800-733-6632 or visit www.GreatCall.com. 3. Battery Charger – to charge your battery. 2 Getting Started...

  • Page 9: Using The Battery

    Using The Battery To Remove The Battery: 1. If the phone is on, turn it off by opening your Jitterbug and holding down the The Jitterbug Rechargeable Battery is designed to deliver an efficient charge to your button until the Jitterbug logo appears. The phone will then turn off. Jitterbug for up to 10 to 12 days of standby time. 2.

  • Page 10: Charging The Battery

    Your Jitterbug can be charged with the included Battery Charger or with the Car Charger Jitterbug phones remind you to charge your battery. Reminders appear on the Inside that can be purchased by visiting www.GreatCall.com/accessories. Display with the following messages: Using The Battery Charger: • Battery Low –...

  • Page 11: The Front Of Your Jitterbug

    The Front Of Your Jitterbug 1. Internal Antenna – connects with the cellular network so you can use your Jitterbug. 1. Internal Antenna 2. Volume Button – adjusts the ringer volume or the earpiece speaker volume during a call. (To silence the ringer during an incoming call, press the volume button.) 3.

  • Page 12: The Back Of Your Jitterbug

    3. Lanyard Connector – makes it easy to attach a lanyard or wrist strap to carry 1. Battery Release your Jitterbug. Button To purchase a Jitterbug lanyard or any other Jitterbug accessory, visit us online 2. Rechargeable at www.GreatCall.com/accessories. Battery 10 Getting Started Getting Started 11...

  • Page 13: The Inside Of Your Jitterbug

    The Inside Of Your Jitterbug 1. Earpiece Speaker – to hear the caller loud and clear. 2. Inside Display – shows all the information you need to operate your Jitterbug. 1. Earpiece Speaker Up/Down Button – for navigating between screens on the Inside Display. 7.

  • Page 14: How To Read The Inside Display

    How To Read The Inside Display 1. Feature Area – the top of the Inside Display is the Feature Area. It identifies the feature you are using. For example, when you are in the Phone Book, you will see “PHONE BOOK” in the Feature Area. Throughout this guide, the screen on the inside of your Jitterbug is referred to as the Inside Display.

  • Page 15: Using Your Jitterbug For The First Time

    Using Your Jitterbug For The First Time Your Main Screen: Turning Your Jitterbug On: For your convenience, each time you turn your Jitterbug on, you will see the Main Screen as show in the following diagram: 1. Open your Jitterbug. The Main Screen will display your Jitterbug phone 2.
  • Page 16 2. Call History – an easy way to review your last ten incoming, outgoing and missed You can easily access all of your features within the Main Screen using three simple calls, listed with the most recent fi rst. Please reference Section 4, page 63 for buttons located at the top of the keypad. more information.

  • Page 17: Making Your First Call

    To change your start-up screen, please give us a call anytime, 24 hours a day, seven days a week, at 1-800-733-6632 or visit us at www.GreatCall.com. 3. When your call is finished, press the button or close your Jitterbug to end the call.

  • Page 18: To Turn Your Jitterbug Off

    To Turn Your Jitterbug Off: Personalize Your Jitterbug 1. Press and hold the button in the upper right corner of the keypad until the In addition to these four features that come with your new Jitterbug, the following Jitterbug logo appears in the Inside Display. additional services and features are available to make the most of your Jitterbug experience: 2.

  • Page 19: Operator Assistance

    Our offerings of additional services and features will continue to grow as we are aways thinking of new ways to add value to your GreatCall experience. Be sure to visit us online to check for the latest GreatCall services at www.GreatCall.com/personalize.

  • Page 20: To Call An Operator

    To Call An Operator: Getting More Information 1. Open your Jitterbug. GreatCall customers have access to two unique websites that are easy to navigate and explore – www.GreatCall.com www.MyGreatCall.com. 2. Press the button on the keypad. The main GreatCall website –...

  • Page 21: Greatcall Customer Service

    GreatCall Customer Service Emergency 911 Service To Make An Emergency Call: Use any of these ways to contact us: • S end us an email at: customerservice@Jitterbug.com 1. Open your Jitterbug and make sure it’s on. • Call us toll–free at: 1–800–733–6632 2. Dial 9–1–1 using the keypad. • W rite to us at: GreatCall Customer Service 3.
  • Page 22 If you expect to make calls beyond the U.S. or Canada, consider our convenient International Calling option. Add the International Calling option to your account and you’ll be speaking to the world in no time! To dial internationally, you may need to access the + symbol before entering in the country code and phone number. To access the + symbol, please hold down button until the + symbol appears on the Internal Display.

  • Page 23: Section 2: Placing And Receiving Calls

    This section explains how to use the calling and answering features on your Jitterbug. Topics • Placing A Call • Speakerphone • Receiving A Call • Ending A Call • Ignoring A Call • Vibrate Mode • Adjusting The Ringer Volume • Adjusting The Earpiece Speaker Volume • Call Waiting For more information about GreatCall, visit us online at www.GreatCall.com. 32 Placing And Receiving Calls Placing And Receiving Calls 33...

  • Page 24: Dialing Manually

    Placing A Call Using An Operator To Make A Call: Dialing Manually: A live Operator can connect you to anyone in your Phone Book or to any number in the U.S. or Canada. You can dial a phone number directly from almost every screen on your Jitterbug. 1.

  • Page 25: Using Your Phone Book To Make A Call

    Using Your Phone Book To Make A Call: 5. W hen you find the desired name and number, press the button to make the call. 6. You will see “Calling...” on the Inside Display followed by To place a call to a number in your Phone Book: “Connected” to confirm you are connected, as shown. 1. S tarting from the Main Screen, use the “Up/Down” button and scroll to the “Phone Book”...

  • Page 26: Speakerphone

    Speakerphone 5. To turn off your Speakerphone, press the “Speakerphone” button on the top left corner of your keypad. The Speakerphone provides you the convenience to make a call without holding the phone to your ear. If you choose to turn the Speakerphone off during a call, your conversation will not end.

  • Page 27: Receiving A Call

    Receiving A Call We recommend keeping your Jitterbug on at all times and charging it overnight so you can always be connected. Your Jitterbug rings or vibrates (depending on how you set the ringer volume level) to indicate an incoming call. Additionally, there are other indications of incoming calls. Receiving A Call When Your Jitterbug Is Closed: Indicators Of An Incoming Call When Your Jitterbug Is Open: 1.

  • Page 28: Receiving A Call When Your Jitterbug Is Open

    Ignoring A Call Receiving A Call When Your Jitterbug Is Open: To Ignore A Call When Your Jitterbug Is Closed: 1. W hen the “ANSWER?” question appears on the Inside Display press the button to connect. When the phone is ringing you can press the volume button to mute the ringer. If Voice Mail is active, the caller will be directed to your Voice Mail.
  • Page 29 Vibrate Mode The selected volume will appear in a message on the Inside Display. Turn the ringer off by opening your Jitterbug and pressing the volume button on the outside of the phone until “Vibrate” appears on the Inside Display. Your Jitterbug will be set to vibrate to alert you of incoming calls.
  • Page 30 Adjusting The Earpiece Speaker Volume Call Waiting When you’re on a call, press the volume button up or down until the sound reaches a Call Waiting is a feature that allows you to accept a second call if you are already on a comfortable level. call with another person. The phone does not come with this helpful feature enabled, but if you would like to turn it on, simply call us at 1-800-733-6632. A Call Waiting signal Your Jitterbug has three volume options for your earpiece speaker that you can adjust alerts you that there is a second caller waiting.
  • Page 31 This section only applies if you have enabled Call Waiting. The feature is not To ignore an incoming call while you are already on a call with someone else, simply automatically enabled, but is available free if you are interested in using it. press the button. The second caller will go directly to your Voice Mail (if enabled). To enable Call Waiting, please call us at 1–800–733–6632.
  • Page 32 Section 3 Phone Book This section explains how to use your Phone Book to save and find the names and numbers of people you call frequently. Topics • Adding, Changing And Deleting Numbers For more information about GreatCall visit us online at www.GreatCall.com. 50 Phone Book Phone Book 51...

  • Page 33: Option 1: Use The Operator

    Adding, Changing And Deleting Numbers OPTION 1: Use The Operator Your Jitterbug allows you to store up to 50 names and numbers of the people you call on 1. S imply press the button on your keypad. a regular basis. 2. Press the button.

  • Page 34: Option 2: Using Www.mygreatcall.com

    Create A New Member Account: 1. Update your personal profile. 2. Check your minute usage. If this is your first time visiting www.MyGreatCall.com, you will need to register you account. Simply have your GreatCall phone number handy and be prepared to enter 3. Add new services to your account. your address and email address. Then just follow the instructions on-screen to set up your account.

  • Page 35: Option 3: On Your Jitterbug

    OPTION 3: On Your Jitterbug 6. Using the keypad, enter the name of the contact you would like to create. If you accidentally press a wrong button, just press the button to back up and delete Adding A Contact Directly On Your Jitterbug: the incorrect entry.

  • Page 36: Modifying A Contact Directly On Your Jitterbug

    Modifying A Contact Directly On Your Jitterbug: 8. To change the contact’s name, use the button to delete the necessary letters. Use the keypad to re–enter the name. 1. S tarting from the Main Screen, use the “Up/Down” button and scroll to the 9.

  • Page 37: Deleting A Contact Directly On Your Jitterbug

    Deleting A Contact Directly On Your Jitterbug : 8. Press the button to confirm deleting the contact. 1. S tarting from the Main Screen, use the “Up/Down” button and scroll to the 9. “Successfully Deleted” will appear, letting you know the contact has been removed. “Phone Book” until it appears highlighted in gray in the middle of the Inside Display. 10.

  • Page 38: Section 4: Call History

    Section 4 Call History This section explains how to review and return your missed calls. Topics • Using Call History To See Recent Calls • Returning Missed Calls And Redialing For more information about GreatCall, visit us online at www.GreatCall.com. 62 Call History Call History 63...

  • Page 39: Using Call History To See Recent Calls

    Using Call History To See Recent Calls 5. As you scroll through your Call History you will see the following information on the Inside Display: Your Jitterbug keeps a list of your ten most recent outgoing, incoming and missed calls. • Feature Area – you will see “CALL HISTORY” indicating that you are in your Call History. To Review Call History: • D etail Area – you will see the following messages: 1. S tarting from the Main Screen, use the “Up/Down”...

  • Page 40: Returning Missed Calls And Redialing

    Returning Missed Calls And Redialing 5. Press the button to return the call. 6. Press the button or close your Jitterbug to end the call. You can use Call History to directly return missed calls and redial both incoming and outgoing calls.

  • Page 41: Section 5: Settings

    Section 5 Settings This section explains how to change the Settings on your Jitterbug. Topics • Using Your Settings For more information about GreatCall, visit us online at www.GreatCall.com. 68 Settings Settings 69...

  • Page 42: Selecting The Color Of The Inside Display

    Using Your Settings Selecting The Color Of The Inside Display: Your Jitterbug has five color options for the Inside Display: 1. To access Settings, start in the Main Screen and press the “Up/Down” button to scroll to “Settings” until it appears highlighted in gray in the middle of the Inside Display. 1.

  • Page 43: Changing Ring Tones

    When you scroll through the color options, you will notice that the screen will Changing Ring Tones: change color according to the color selection highlighted in gray in the middle of the Inside Display. Ring Tones are the sounds your Jitterbug makes when it rings. Your Jitterbug has seven Ring Tone options for you to choose from: 4.

  • Page 44: Turning The Start-Up Jitterbug Jingle On And Off

    Turning The Start-Up Jitterbug Jingle On And Off: 1. S tarting from within the Settings feature, use the “Up/Down” button to scroll through all of the available options within Settings. Your new Jitterbug will come with the Jitterbug Jingle set to “ON.” Each time you turn on your phone the Jitterbug Jingle will play.

  • Page 45: Turning The Jingle On

    Turning The Jingle On: Bluetooth: 1. S tarting from Main Screen, use the “Up/Down” button to scroll to This setting allows your Jitterbug to utilize wireless headsets, hands-free speakers, as “Settings” and press the button. well as other Bluetooth compatible devices. 2. Use the “Up/Down” button to scroll through Settings and press the button In order to use Bluetooth accessories with your Jitterbug, you must go through a...

  • Page 46: Section 6: Voice Dial

    Voice Dial This section explains how to use Voice Dial on your Jitterbug to call a contact in your Phone Book. Topics • Using Voice Dial For more information about GreatCall, visit us online at www.GreatCall.com. 78 Voice Dial Voice Dial 79...

  • Page 47: Using Voice Dial

    Using Voice Dial 8. Press the button or close your Jitterbug to end the call. 9. “Call Ended” will appear, letting you know the call has concluded. 1. S tarting from the Main Screen, use the “Up/Down” button and scroll to “Voice Dial” until it appears highlighted in gray in the middle of the Inside Display. 10.

  • Page 48: Section 7: Voice Mail

    Section 7 Voice Mail This section explains how to use and manage Voice Mail on your Jitterbug. Topics • Setting Up Voice Mail • Changing Your Voice Mail Greeting • Letting You Know That You Have Voice Mail Messages • Listening To Voice Mail Messages • Listening To Saved Voice Mail Messages For more information about GreatCall, visit us online at www.GreatCall.com. 82 Voice Mail Voice Mail 83...
  • Page 49 1. S tarting from the Main Screen, use the “Up/Down” button and scroll to “Voice Mail” This section only applies if you have purchased Voice Mail with your GreatCall until it appears highlighted in gray in the middle of the Inside Display. service. To purchase Voice Mail service for your Jitterbug, please call us at 1–800–733–6632.
  • Page 50 Letting You Know That You Have Voice Mail Messages Listening To Voice Mail Messages If you miss a call and the caller leaves you a message, your Jitterbug will notify you by: • If you have a new Voice Mail message, your Jitterbug will notify you by displaying “You have a new voice message” on the Inside Display and “LISTEN?” 1. Displaying “New Voice Mail” on the Outside Display. in the Action Line.
  • Page 51 “Voice Mail” until it appears highlighted in gray in the middle of the Inside Display. 2. Press the button to select “Voice Mail” and listen to the prompts. The GreatCall system will play your saved messages. 3. To exit your Voice Mail, simply close your Jitterbug at any time.

  • Page 52: Section 8: Jitterbug Simpletext

    Section 8 Jitterbug SimpleText This section explains how to use the Jitterbug SimpleText service. Topics • Using Jitterbug SimpleText Service • Receive A New Text Message • Read A New Text Message • Reply To A Text Message • Saving And Deleting Text Messages • Sending A New Text Message For more information about GreatCall, visit us online at www.GreatCall.com. 90 Jitterbug SimpleText Jitterbug SimpleText 91...

  • Page 53: Using Jitterbug Simpletext Service

    Using Jitterbug SimpleText Service Receive A New Text Message This section applies if you have asked for SimpleText with your GreatCall When you receive a new Text Message, you will be notified in three ways: service. To get SimpleText for your Jitterbug, please call us at 1–800–733– 6632. 1. T he Light Signal on the front of your Jitterbug will flash every 15 seconds until your Jitterbug is opened. We’ve created an easy to use Text Messaging service that allows you to do the following: 2. The words “New Text Message” will appear on the Outside Display. This message • Receive a new Text Message will stay on your Outside Display until your Jitterbug is opened.

  • Page 54: Read A New Text Message

    Read A New Text Message Reply To A Text Message After receiving notification of a new Text Message, follow these three steps to read Once you have read the Text Message, you have the option to reply to it, save it for future the message: reference or delete it. 1. To read the Text Message, open your Jitterbug. You will see the 1. W hen reading a Text Message you’ve received, you will see the word “REPLY?” on words “You have a new text message.” on the Inside Display the Action Line. Press the button to reply. and the word “VIEW?”...

  • Page 55: Saving And Deleting Text Messages

    5. W hen the message has been sent, you will see the words “Message Successfully Saving And Deleting Text Messages Sent” on the Inside Display. Saving Text Messages: The Jitterbug SimpleText service will automatically save all of your Text Messages. Follow these six steps to view your saved messages: 1. S tarting from the Main Screen, use the “Up/Down” button and scroll to “Text Messages” until it appears highlighted in gray in the middle of the Inside Display. 2.

  • Page 56: Deleting Text Messages

    Deleting Text Messages: 5. Using the “Up/Down” button, scroll to the Text Message you would like to read. Your Jitterbug allows you to delete Text Messages in two ways: 6. Press the button to read the entire Text Message. • Delete a new text immediately after reading Jitterbug SimpleText automatically saves the messages you’ve received “From” • Delete an old text from your saved messages others as well as the messages you’ve “Sent” to others. When viewing your saved messaged, you are notified between “From” and “Sent” at the top of Deleting A New Text Immediately After Reading: the screen.
  • Page 57 4. Y ou will then be asked to confirm that you want to delete the message. Press button again to confirm deletion. 5. “Message Successfully Deleted” will appear on the Inside Display and you will be returned to your saved messages. 100 Jitterbug SimpleText Jitterbug SimpleText 101...

  • Page 58: Deleting An Old Text From Your Saved Messages

    8. “Message Successfully Deleted” will appear on the Inside Display and you Deleting An Old Text Message From Your Saved Messages: will be returned to your saved messages. 1. S tarting from the Main Screen, use the “Up/Down” button and scroll to If you choose not to delete a Text Message, just press the button to return “Text Messages”...
  • Page 59 5. Press the button to “CREATE YOUR OWN MESSAGE.” or press the“Up/Down” button to scroll thorugh the Jitterbug Library of pre-written Text Messages. Press button once you find the desired Text Message you want to send. 6. Press the button when you are done typing your message. You will automatically go to your Phone Book. Use the “Up/Down” button to scroll through your contacts. Press the button when the contact to whom you wish to send the Text Message is in the middle of your Inside Display.

  • Page 60: Modes For Creating Your Own Text Message

    Keyboard Function 123 Mode Enters the number “0” character in any Text Message entry mode GreatCall Locks you into the number–entry mode. To enter 123 Mode, Add a space press the button until you see “123” appear in the top right corner of the Inside Display. Then press the desired number or numbers.

  • Page 61: Abc Mode

    ABC Mode Abc-W Mode In ABC Mode every letter will be capitalized. To enter ABC Mode, In Abc-W Mode the first letter of each sentence is capitalized. To press the button until you see “ABC” appear in the top right enter Abc-W Mode, press the button until you see “Abc-W” corner of the Inside Display. appear in the top right corner of the Inside Display. Abc-S Mode abc Mode In Abc-S Mode the first letter of each sentence is capitalized. To enter In abc Mode every letter will be lower case. To enter abc Mode, Abc-S Mode, press the button until you see “Abc-S” appear in the top right press the button until you see “abc” appear in the top corner of the Inside Display. right corner of the Inside Display.

  • Page 62: Section 9: Bluetooth

    This section explains how to use a Bluetooth device with your Jitterbug phone. Topics • About Bluetooth • Using Your Jitterbug With The Samsung WEP 470 Premium Bluetooth Headset • Turning The Bluetooth Feature On Your Jitterbug On And Off • Setting Your Samsung WEP 470 Premium Bluetooth Headset To Pairing Mode • Setting Your Jitterbug To Pairing Mode • Answering A Call When Paired With Your Bluetooth Headset • Ending A Call When Paired With Your Bluetooth Headset • Bluetooth Battery Life For more information about GreatCall, visit us online at www.GreatCall.com. 110 Bluetooth Bluetooth 111...

  • Page 63: About Bluetooth

    Bluetooth is a technology that allows you to talk on your cell phone without using your Jitterbug. In addition, when you purchase this Bluetooth headset from GreatCall, it hands. In order to use it, you simply must “pair” your Jitterbug so that it is connected, will come with easy to follow instructions.

  • Page 64: Using Your Jitterbug With The Samsung Wep 470 Premium Bluetooth Headset

    Using Your Jitterbug With The Samsung WEP 470 Premium 1. S tarting from the Main Screen of your Jitterbug, scroll through the options using the Bluetooth Headset “Up/Down” button until “Settings” is highlighted in gray in the middle of the Inside Display. 2. Press the button on your Jitterbug to select the “Settings.”...

  • Page 65: Turning The Bluetooth Feature Off

    Setting Your Samsung WEP 470 Premium Bluetooth Headset To Pairing If you are not going to be using your Bluetooth headset, be sure to keep your Jitterbug set to “Bluetooth OFF.” The Jitterbug battery life is shortened when Mode the Bluetooth setting is turned on. The first step in setting up any Bluetooth device is called “Pairing.” This step is required because there are no wires to link your Jitterbug to your Bluetooth device.

  • Page 66: Setting Your Jitterbug To Pairing Mode

    Setting Your Jitterbug To Pairing Mode Please ensure you turn off your Bluetooth if you wish to receive calls from your Jitterbug handset and not your Bluetooth headset. You are unable to turn 1. S tarting from the Main Screen of your Jitterbug, use the “Up/Down” button and scroll off your Bluetooth while on a call.
  • Page 67 9. I f you are using the Samsung WEP 470, use the “Up/Down” button and scroll through with your Samsung WEP 470 Premium Bluetooth headset. the options until “Samsung WEP 470” is highlighted in gray in the middle of the Inside Display of your Jitterbug. 14. Your Jitterbug is now “Paired” with your Samsung WEP 470 Premium Bluetooth headset and ready to make and receive calls.

  • Page 68: Answering A Call When Paired With Your Bluetooth Headset

    Answering A Call When Paired With Your Bluetooth Headset You will notice different Bluetooth icons on your Jitterbug Main Screen that indicate when your Bluetooth is available to use: Press the “Answer/End” button on the Bluetooth headset. • W hite – Bluetooth is on, paired • G ray –...

  • Page 69: Bluetooth Battery Life

    Bluetooth Battery Life While your Bluetooth is on, the Jitterbug battery is drained faster than normal. To conserve battery life, turn your Jitterbug’s Bluetooth off when not in use. Please refer to page 116 for more information on disabling Bluetooth. 124 Bluetooth Bluetooth 125...
  • Page 70 Health And Safety Information This section outlines the safety precautions associated with using your Jitterbug. These safety precautions should be followed to safely use your Jitterbug. Topics • Health And Safety Information • F CC Hearing–Aid Compatibility (HAC) • S amsung Mobile Products Regulations For Wireless Devices And Recycling • Potentially Explosive Environments • Ul Certified Travel Adapter • Emergency Calls...
  • Page 71 Health And Safety Information measurement known as the Specific Absorption Rate (SAR). The SAR is a measure of the rate of absorption of RF energy by the human body expressed in units of watts per Exposure To Radio Frequency (RF) Signals kilogram (W/kg). The FCC requires wireless phones to comply with a safety limit of 1.6 Certification Information (SAR) watts per kilogram (1.6 W/kg). The FCC exposure limit incorporates a substantial margin of safety to give additional Your Jitterbug is a radio transmitter and receiver.
  • Page 72 1.5 cm from the body. Additional product specific SAR information can also be obtained at www.fcc.gov/cgb/sar. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. Samsung Mobile Products And Recycling ® The FCC has granted an Equipment Authorization for this mobile phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. The...
  • Page 73 FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY LEAD TO SERIOUS PERSONAL What kinds of phones are the subject of this update? INJURY AND POSSIBLE PROPERTY DAMAGE. The term wireless phone refers here to hand–held wireless phones with built–in IMPORTANT SAFETY INSTRUCTIONS – SAVE THESE INSTRUCTIONS. antennas, often called “cell,” “mobile” or “PCS” phones. These types of wireless phones can expose the user to measurable radio frequency energy (RF) because of the DANGER – TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, CAREFULLY FOLLOW THESE short distance between the phone and the user’s head.
  • Page 74 with using wireless phones. There is no proof, however, that wireless phones are Although the existing scientific data do not justify FDA regulatory actions, FDA has urged absolutely safe. Wireless phones emit low levels of radio frequency energy (RF) in the the wireless phone industry to take a number of steps, including the following: microwave range while being used. They also emit very low levels of RF when in the • S upport needed research into possible biological effects of RF of the type emitted by stand–by mode. Whereas high levels of RF can produce health effects (by heating wireless phones. tissue), exposure to low level RF that does not produce heating effects causes no • D esign wireless phones in a way that minimizes any RF exposure to the user that is known adverse health effects. Many studies of low level RF exposures have not found not necessary for device function.
  • Page 75 activities, as well. effects of radio frequency energy (RF) exposures characteristic of wireless phones have yielded conflicting results that often cannot be repeated in other laboratories. A few FDA shares regulatory responsibilities for wireless phones with the Federal animal studies, however, have suggested that low levels of RF could accelerate the Communications Commission (FCC). All phones that are sold in the United States must development of cancer in laboratory animals.
  • Page 76 What research is needed to decide whether RF exposure from wireless What is FDA doing to find out more about the possible health effects of phones poses a health risk? wireless phone RF? A combination of laboratory studies and epidemiological studies of people actually The FDA is working with the U.S. National Toxicology Program and groups of investigators using wireless phones would provide some of the data that are needed.
  • Page 77 a broad assessment of additional research needs in the context of the latest research products, you can use measures like those described above to reduce your RF exposure developments around the world. from wireless phone use. What steps can I take to reduce my exposure to radio frequency energy What about children using wireless phones? from my wireless phone? The scientific evidence does not show a danger to users of wireless phones, including...
  • Page 78 (CRADA) to do research on wireless phone safety. FDA provides the scientific oversight, be used with wireless phones for convenience and comfort. These systems reduce the obtaining input from experts in government, industry and academic organizations. absorption of RF energy in the head because the phone, which is the source of the CTIA–funded research is conducted through contracts to independent investigators.
  • Page 79 (FTC) charged two companies that sold devices that claimed to protect wireless phone users The FDA continues to monitor the use of wireless phones for possible interactions with from radiation with making false and unsubstantiated claims. According to the FTC, these other medical devices. Should harmful interference be found to occur, The FDA will defendants lacked a reasonable basis to substantiate their claim.
  • Page 80 Road Safety call in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice and even heavy traffic can be hazardous. 5. D o not take notes or look up phone numbers while driving. Jotting down a “to do” Your wireless phone gives you the powerful ability to communicate by voice, almost list or flipping through your address book takes attention away from your primary anywhere, anytime. But an important responsibility accompanies the benefits of responsibility, driving safely. wireless phones, one that every user must uphold. 6. D ial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic. Try to plan calls when your car will be stationary. If you When driving a car, driving is your first responsibility. When using your wireless phone need to make a call while moving, dial only a few numbers, check the road and your behind the wheel of a car, practice good common sense and remember the following tips: mirrors, then continue.
  • Page 81 broken traffic signal, a minor traffic accident where no one appears injured, or for longer durations. Prolonged exposure to loud sounds (including music) is the most a vehicle you know to be stolen, call roadside assistance or other special non– common cause of preventable hearing loss. Some scientific research suggests that emergency number. using portable audio devices, such as portable music players and cellular telephones, at high volume settings for long durations may lead to permanent noise–induced hearing loss.
  • Page 82 • D o not turn the volume up to block out noisy surroundings. If you choose to listen Email: info@audiology.org to your portable device in a noisy environment, use noise–cancelling headphones Internet: www.audiology.org to block out background environmental noise. By blocking background environment noise, noise cancelling headphones should allow you to hear the music at lower National Institute on Deafness and Other Communication Disorders volumes than when using earbuds.
  • Page 83 Operating Environment Implantable Medical Devices Remember to follow any special regulations in any area and always switch your Jitterbug A minimum separation of six (6) inches should be maintained between a handheld off whenever it is forbidden to use it or when it may cause interference or danger. wireless phone and an implantable medical device, such as a pacemaker or implantable cardioverter defibrillator, to avoid potential interference with the device.
  • Page 84 FCC Hearing–Aid Compatibility (HAC) Regulations For Wireless Devices box or a label located on the box. The ratings are not guarantees. Results will vary depending on the user’s hearing device On July 10, 2003, the U.S. Federal Communications Commission (FCC) Report and Order and hearing loss. If your hearing device happens to be vulnerable to interference, you in WT Docket 01–309 modified the exception of wireless phones under the Hearing Aid may not be able to use a rated phone successfully.
  • Page 85 sum of 6 is considered for best use. Other Medical Devices If you use any other personal medical devices, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Switch your Jitterbug OFF in health care facilities when any regulations posted in these areas instruct you to do so.
  • Page 86 Potentially Explosive Environments Emergency Calls Switch your Jitterbug OFF when in any area with a potentially explosive atmosphere and The Jitterbug, like any wireless phone, operates using radio signals, wireless and obey all signs and instructions. Sparks in such areas could cause an explosion or fire landline networks as well as user–programmed functions, which cannot guarantee resulting in bodily injury or even death. connection in all conditions. Therefore, you should never rely solely on any wireless phone for essential communications (medical emergencies, for example).
  • Page 87 If certain features are in use (call barring, for example), you may first need to deactivate The FCC can require you to stop using the phone if such interference cannot be eliminated. those features before you can make an emergency call. Consult this document and your Vehicles using liquefied petroleum gas (such as propane or butane) must comply with the local cellular service provider. National Fire Protection Standard (NFPA–58). For a copy of this standard, contact: National Fire Protection Association When making an emergency call, remember to give all the necessary information Attn: Publication Sales Division as accurately as possible.
  • Page 88 Other Important Safety Information Product Performance • O nly qualified personnel should service the phone or install the phone in a vehicle. Getting The Most Out Of Your Signal Reception Faulty installation or service may be dangerous and may invalidate any warranty applicable to the device. The quality of each call you make or receive depends on the signal strength in your area. • C heck regularly that all wireless phone equipment in your vehicle is mounted and Your Jitterbug informs you of the current signal strength by displaying a number of bars operating properly.
  • Page 89 Understanding How Your Jitterbug Operates • Do not hold, bend or twist the phone’s antenna, if applicable. • Do not use the phone if the antenna is damaged. • I f your Jitterbug is equipped with an internal antenna, obstructing the internal Your Jitterbug is basically a radio transmitter and receiver. When it’s turned on, it antenna could inhibit call performance. receives and transmits radio frequency (RF) signals. When you use your Jitterbug, the • Speak directly into the phone’s receiver. system handling your call controls the power level. This power can range from 0.006 • A void exposing your Jitterbug and accessories to rain or liquid spills. If your watts to 0.2 watts in digital mode.
  • Page 90 Battery power consumption depends on factors such as network configuration, signal • If left unused, a fully charged battery will discharge itself over time. strength, operating temperature, features selected, frequency of calls and voice, data • U se only Samsung–approved batteries and recharge your battery only with and other application usage patterns. Samsung–approved chargers. When a charger is not in use, disconnect it from the Battery Precautions power source.
  • Page 91 For safe conditions, as you will reduce the capacity and lifetime of the battery. Always try disposal options for Li–Ion batteries, contact your nearest Samsung authorized to keep the battery at room temperature. A phone with a hot or cold battery may service center. Always recycle. Do not dispose of batteries in a fire.
  • Page 92 be damaged. nearest qualified service facility. The personnel there will assist you, and if necessary, • D o not store the phone in hot areas. High temperatures can shorten the life of arrange for service. electronic devices, damage batteries, and warp or melt certain plastics. • D o not store the phone in cold areas. When the phone warms up to its normal operating temperature, moisture can form inside the phone, which may damage the phone’s electronic circuit boards. • D o not drop, knock or shake the phone. Rough handling can break internal circuit boards.
  • Page 93 The Fine Print Topics • Intellectual Property • Disclaimer Of Warranties (Exclusion of Liability) • Standard Limited Warranty For more information about GreatCall, visit us online at www.GreatCall.com. 172 The Fine Print The Fine Print 173...
  • Page 94 No title to or ownership in the Intellectual Property is transferred to you. All applicable Copyright ©2010 GreatCall, Inc. Jitterbug and GreatCall are registered trademarks rights of the Intellectual Property shall remain with SAMSUNG, GreatCall and their of GreatCall, Inc.
  • Page 95 SAMSUNG Telecommunications America (STA), LLC Disclaimer Of Warranties; Exclusion Of Liability 1301 East Lookout Drive Richardson, Texas 75082 EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY Tel: 1–858–SAMSUNG PAGE ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT “AS IS,” AND NEITHER SAMSUNG® NOR GREATCALL MAKES ANY EXPRESS OR IMPLIED Internet Address: WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING www.samsungmobileusa.com BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; Copyright ©2009 SAMSUNG Telecommunications America, LLC. SAMSUNG is a THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE PRODUCT OR THE registered trademark of SAMSUNG Electronics America, Inc. and its related entities. COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATIONS OR CONTRACT PERTAINING THERETO. ® is a registered Trademark RSA Security, Inc. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, NEITHER SAMSUNG NOR GREATCALL SHALL BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.
  • Page 96 Standard Limited Warranty Other Phone Accessories 1 Year What is covered and for how long? What is not covered? Samsung Telecommunications America, Inc. This Limited Warranty is conditioned upon proper use of Product by Purchaser. This Limited Warranty does not cover: (a) defects or damage resulting from accident, misuse, (“SAMSUNG”) warrants to the original purchaser (“Purchaser”) that SAMSUNG’s phones abuse, neglect, unusual physical, electrical or electromechanical stress, or modification and accessories (“Products”) are free from defects in material and workmanship under of any part of Product, including antenna, or cosmetic damage; (b) equipment that has normal use and service for the period commencing upon the date of purchase and the serial number removed or made illegible; (c) any plastic surfaces or other externally...
  • Page 97 Product. What are SAMSUNG’s obligations? What are the limits on SAMSUNG’s warranty/liability? During the applicable warranty period, SAMSUNG will repair or replace, at SAMSUNG’s sole option, without charge to Purchaser, any defective component part of Product. EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED HEREIN, PURCHASER TAKES To obtain service under this Limited Warranty, Purchaser must return Product to an THE PRODUCT “AS IS,” AND SAMSUNG MAKES NO WARRANTY OR REPRESENTATION AND...
  • Page 98 THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE SPECIFICATION OR CONTRACT PERTAINING THERETO. ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE FROM STATE TO STATE/PROVINCE TO PROVINCE. THIS LIMITED WARRANTY SHALL NOT AN EXPRESS WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT AND ALL IMPLIED WARRANTIES AND CONDITIONS THAT MAY ARISE BY OPERATION OF LAW, STATES PURCHASER’S EXCLUSIVE REMEDY. IF ANY PORTION OF THIS LIMITED WARRANTY INCLUDING IF APPLICABLE THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS IS HELD ILLEGAL OR UNENFORCEABLE BY REASON OF ANY LAW, SUCH PARTIAL FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED TO THE SAME DURATION OF TIME AS ILLEGALITY OR UNENFORCEABILITY SHALL NOT AFFECT THE ENFORCEABILITY FOR THE THE EXPRESS WRITTEN WARRANTY STATED HEREIN. SOME STATES/PROVINCES DO NOT REMAINDER OF THIS LIMITED WARRANTY WHICH PURCHASER ACKNOWLEDGES IS AND ALLOW LIMITATIONS ON HOW LONG A WARRANTY LASTS, SO THE ABOVE LIMITATION MAY WILL ALWAYS BE CONSTRUED TO BE LIMITED BY ITS TERMS OR AS LIMITED AS THE LAW NOT APPLY TO YOU. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES PERMITS. THE PARTIES UNDERSTAND THAT THE PURCHASER MAY USE THIRD–PARTY OF ANY KIND RESULTING FROM THE PURCHASE, USE, OR MISUSE OF, OR INABILITY TO SOFTWARE OR EQUIPMENT IN CONJUNCTION WITH THE PRODUCT. SAMSUNG MAKES USE THE PRODUCT OR ARISING DIRECTLY OR INDIRECTLY FROM THE USE OR LOSS OF NO WARRANTIES OR REPRESENTATIONS AND THERE ARE NO CONDITIONS, EXPRESS OR USE OF THE PRODUCT OR FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING IMPLIED, STATUTORY OR OTHERWISE, AS TO THE QUALITY, CAPABILITIES, OPERATIONS, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR SIMILAR DAMAGES OR LOSS OF ANTICIPATED PERFORMANCE OR SUITABILITY OF ANY THIRD–PARTY SOFTWARE OR EQUIPMENT, PROFITS OR BENEFITS OR FOR DAMAGES ARISING FROM ANY TORT (INCLUDING WHETHER SUCH THIRD–PARTY SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE NEGLIGENCE OR GROSS NEGLIGENCE) OR FAULT COMMITTED BY SAMSUNG, ITS AGENTS PRODUCT DISTRIBUTED BY SAMSUNG OR OTHERWISE, INCLUDING THE ABILITY TO OR EMPLOYEES, OR FOR ANY BREACH OF CONTRACT OR FOR ANY CLAIM BROUGHT INTEGRATE ANY SUCH SOFTWARE OR EQUIPMENT WITH THE PRODUCT. THE QUALITY, AGAINST PURCHASER BY ANY OTHER PARTY. SOME STATES/PROVINCES DO NOT ALLOW CAPABILITIES, OPERATIONS, PERFORMANCE AND SUITABILITY OF ANY SUCH THIRD–PARTY 182 The Fine Print...
  • Page 99 SOFTWARE OR EQUIPMENT LIE SOLELY WITH THE PURCHASER AND THE DIRECT VENDOR, This Limited Warranty allocates risk of Product failure between Purchaser and OWNER OR SUPPLIER OF SUCH THIRD–PARTY SOFTWARE OR EQUIPMENT, AS THE CASE SAMSUNG, and SAMSUNG’s Product pricing reflects this allocation of risk MAY BE. and the limitations of liability contained in this Limited Warranty. The agents, employees, distributors, and dealers of SAMSUNG are not authorized to make modifications to this Limited Warranty, or make additional warranties binding on SAMSUNG. Accordingly, additional statements such as dealer advertising or presentation, whether oral or written, do not constitute warranties by SAMSUNG and should not be relied upon. Samsung Telecommunications America, LLC 1301 East Lookout Drive Richardson, Texas 75082 Phone: 1–800–SAMSUNG Phone: 1–888–987–HELP (4357) Copyright ©2009 SAMSUNG Telecommunications America, LLC. SAMSUNG is a registered trademark of SAMSUNG Electronics America, Inc. and its related entities. 184 The Fine Print The Fine Print 185...
  • Page 100 No reproduction in whole or in part allowed without prior written approval. Specifications and availability subject to change without notice. CDMA Technology Is Licensed By QUALCOMM Incorporated under one or more of the following patents: 4,901,307 5,109,390 5,267,262 5,416,797 5,506,865 5,544,196 5,657,420 5,101,501 5,267,261 5,414,796 5,504,773 5,535,239 5,600,754 5,778,338 5,228,054 5,337,338 5,710,784 5,056,109 5,568,483 5,659,569 5,490,165 5,511,073...
  • Page 101 Charging The Battery ..................... 6 About Bluetooth ....................112 Create A New Member Account..................54 Using Your Jitterbug With The Samsung WEP 470 Premium Bluetooth Headset ..114 Turning The Bluetooth Feature On Your Jitterbug On And Off ........114 Turning The Bluetooth Feature On................. 114 Deleting A Contact Directly On Your Jitterbug ............... 63 Turning The Bluetooth Feature Off..............

  • Page 102: Health And Safety Information

    To Call An Operator ....................26 Using The Battery ..................... 4 Getting More Information ..................27 Installing And Removing The Battery ................. 4 GreatCall Customer Service ..................28 To Install The Battery ....................4 Emergency 911 Service ..................29 To Remove The Battery ..................... 5 To Make An Emergency Call ..................29 Charging The Battery ....................
  • Page 103 Modes For Creating Your Own Text Message ............107 How To Read The Inside Display .................. 14 Ignoring A Call ......................43 Returning Missed Calls And Redialing ................. 66 Installing And Removing The Battery ................4 Main Screen ....................... 17 The Inside Of Your Jitterbug ..................12 To Ignore A Call When Your Jitterbug Is Closed ............. 43 To Ignore A Call When Your Jitterbug Is Open ............... 43 Operator Assistance ....................
  • Page 104 Modifying A Contact Directly On Your Jitterbug ............. 58 Call Waiting ......................47 Deleting A Contact Directly On Your Jitterbug ............... 60 Placing And Receiving Calls ..................33 Placing A Call ......................34 Receiving A Call ......................40 Dialing Manually ....................34 Receiving A Call when Your Jitterbug Is Open ............... 41 Using An Operator To Make A Call ................
  • Page 105 Using Voice Dial ..................... 80 Voice Mail ........................83 Setting Up Voice Mail ..................... 84 Changing Your Voice Mail Greeting ................. 85 Letting You Know That You Have Voice Mail Messages ..........86 Listening To Voice Mail Messages ................87 Listening To Saved Voice Mail Messages ..............88 Vibrate Mode ......................44 Websites: www.GreatCall.com ....................27 www.MyGreatCall.com ................... 27 Standard Limited Warranty ..................178 196 Index Index 197...
  • Page 106 Other charges and restrictions may apply. Coverage and service is not available everywhere. Jitterbug and GreatCall are registered trademarks of GreatCall, Inc. Samsung Telecommunications America, LLC (“Samsung”). Samsung is a registered trademark of Samsung Electronics America, Inc. and/or its related entities.

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