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Welcome to GreatCall! Thank you for choosing the GreatCall Touch3. We’ve made it easy for you to stay connected to friends and family with the simplicity of GreatCall. Additionally, our service professionals and health and safety services are designed to keep you protected, connected and in control of your life.
Contents Section 1: Getting Started..............1 Key Items in the Box ....................2 The Front of your Touch3 ..................4 The Back of your Touch3 ..................6 Understanding Touch Gestures ................8 Turning your Phone On and Off................9 Turning On your Phone ..................9 Turning Off your Phone ................... 10 Activating your Touch3 ..................11 Sign into GreatCall ....................14 Charging the Battery .....................16...
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Section 2: Understanding the Basics ..........20 Navigation Buttons ....................21 Using the Lock Screen ...................23 Lock Screen Features ..................23 Unlocking your Phone ..................25 Locking your Phone ..................26 Shake for Help ......................27 GreatCall Home Screen ..................28 Home Tab ....................... 29 Organizing your Home Tab ................
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Notification Panel ....................36 Expanding the Notification Panel ..............36 Clearing Notifications ..................38 Quick Settings ....................39 Closing the Notification Panel ................. 40 Ringer and Notification Sounds ................41 Adjusting the Ringer Volume .................42 Adjusting the Screen Brightness ................43 Using the On-Screen Keyboard ................44 Landscape Keyboard ..................
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Section 3: Placing and Receiving Calls ..........54 Dialing a Number ....................55 Redialing a Number ....................57 Answering or Ignoring a Call ..................58 Answering the Call ..................58 Ignoring the Call ..................... 58 Speakerphone ......................59 Adjusting the Call Volume ..................60 Accessing the Keypad during Calls ................61 Voicemail ......................62 Setting up your Personalized Voicemail Greeting ..........
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People Tab ......................69 Creating a People Contact ................70 Managing your People Contacts ..............71 Adding Favorites ..................... 72 Removing Favorites ..................72 Sorting your Favorites ..................73 Editing a People Contact ................. 74 Deleting a People Contact ................74 People History ....................
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Changing the Camera Mode ..................84 Recording a Video ....................85 Viewing your Photos and Videos ................86 Sharing your Photos and Videos................87 Section 6: Email ................88 Setting up your Email Account ................89 Setting up a New Gmail Account ..............90 Setting up an Existing Gmail Account .............. 91 Setting up an Existing Standard Email Account ..........
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Section 7: GreatCall Health and Safety Apps ........96 5Star ........................97 Urgent Care ......................98 MedCoach ......................99 Section 8: Managing your Settings ..........100 Wi-Fi ........................101 Connecting to a Wi-Fi Network ..............101 Turning Wi-Fi On and Off ................102 Bluetooth ......................103 Pairing a Bluetooth Device ................103 Turning Bluetooth On and Off ................
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Changing your Color Theme .................108 Changing the Lock Screen Photo .................109 Adding a Lock Screen Photo ................109 Removing a Lock Screen Photo ..............109 Changing the Sounds ..................110 Replacing the Battery ..................111 Adding more Memory ..................112 Health and Safety Information ............113 Customer Agreement ...............150 VIII Table of Contents...
Section 1: Getting Started This section explains how to get started using your GreatCall Touch3 phone. Topics • Key Items in the Box • Sign into GreatCall • The Front of your Touch3 • Charging the Battery • The Back of your Touch3 •...
Key Items in the Box The GreatCall Touch3 box you received includes everything you need to get started: Wall Charger User Guides USB Cable The GreatCall Touch3 2 Getting Started...
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GreatCall Touch3 – your easy-to-use smartphone with the Battery pre-installed Wall Charger – allows you to charge your phone using any wall outlet USB Cable – allows you to connect your phone to the Wall Charger or a computer with a USB port User Guides –...
The Front of your Touch3 Front-facing Camera Earpiece Power/Lock Button Display Menu Button Back Button Home Button 4 Getting Started...
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Front-facing Camera – allows you to take pictures or videos Earpiece – lets you hear the caller loud and clear Power/Lock Button – allows you to lock and unlock your phone as well as power it on and off Display – shows all the information you need to operate your Touch3 Menu Button ( ) –...
The Back of your Touch3 Headset Jack Battery Cover Release Speaker Main Camera Volume Button Battery Cover Microphone Power Connector 6 Getting Started...
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Headset Jack – allows you to connect a Stereo Headset to safely make calls hands- free or listen to music Battery Cover Release – allows you to remove the Battery Cover to replace the Rechargeable Battery or insert a microSD card to expand storage capacity Speaker –...
Understanding Touch Gestures Your smartphone features a large, responsive touch screen that allows you to use your fingers to interact with what you see on the Display. If this is your first time using a smartphone, understanding how to use these touch gestures will ensure that you get the best Touch3 experience.
Turning your Phone On and Off Your phone is off if the Display does not turn on when the Home Button or Power/Lock Button are briefly Power/Lock pressed. Button Turning On your Phone PRESS AND HOLD the Power/Lock Button on the right side of your phone until the Display turns on.
Turning Off your Phone 1. PRESS AND HOLD the Power/ Lock Button on the right side of the phone until the “Phone options” screen appears. 2. TAP the Power off ( ) option on the Display. The phone will ask if you want to proceed.
Activating your Touch3 Before using your phone for the first time, it needs to be activated. The Setup Wizard built into your phone will help guide you through this process. 1. Power on your phone. 2. TAP Next at the “Welcome”...
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IMPORTANT: TAP the “Easy-to- use GreatCall” option and then TAP Next. 5. TAP the option that best describes where the phone was purchased. Continue following the on-screen instructions until you have successfully activated your phone. 12 Getting Started...
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IMPORTANT: To ensure you get started quickly, please select “Easy-to-use GreatCall” at the “Choose your home screen” step before TAPPING Next. Easy-to-use GreatCall gives you a simplified experience. If you accidentally selected “Advanced Android”, you can TAP the Back Button ( ) to change your selection.
Sign into GreatCall Once your phone has completed activation, you may be prompted to log into your GreatCall (also known as “MyGreatCall”) account so that your built-in GreatCall health and safety Apps are ready to go. Depending on how you purchased your Touch3 smartphone, a MyGreatCall account may already have been created.
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2. We will detect if a MyGreatCall account already exists for your new phone. • If one exists, you will just need to enter your password to continue • If we can’t find a MyGreatCall account for your phone, you will be asked to enter a valid email address and a password of your choice so that we can create one for you.
Charging the Battery Your phone is powered by a Rechargeable Battery which has been built-in for your convenience. Before using your phone for the first time, it is recommended that you fully charge the battery. A Wall Charger is included with your phone. 1.
Battery Level Indicator The battery level is represented as a colored battery icon at the top right of the Display in the Status Bar. You will also find a larger Charging battery level indicator on the Lock Screen (see page 24 for more information). Fully The battery is fully charged when the battery charged...
Getting More Information GreatCall customers have access to two unique websites that are easy to navigate and explore: greatcall.com and mygreatcall.com. The main GreatCall website, greatcall.com, is the place to learn more about the company, read about new services available, shop for accessories and get answers to frequently asked questions.
GreatCall Customer Service If you have any questions or comments, use any of these ways to contact us: • Send us an email at customerservice@greatcall.com • Call us toll-free at 1-800-733-6632 • Write to us at GreatCall Customer Service P.O. Box 4428 Carlsbad, CA 92018 19 Getting Started...
Section 2: Understanding the Basics This section introduces you to key features of your phone such as important buttons, screens and navigation concepts. Topics • Navigation Buttons • Ringer and Notification Sounds • Using the Lock Screen • Adjusting the Ringer Volume •...
Navigation Buttons At the bottom of your Touch3 you will find three buttons that are used frequently to navigate around your phone. 1. Menu Button ( ) – this gives you additional options for the screen you are actively viewing. Details on additional options available for certain screens will be covered later in this User Guide.
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Menu Button Home Button Back Button NOTE: If you get lost while navigating through your phone, just PRESS the Home Button to take you back to the Home Screen. If you PRESS AND HOLD the Home Button your most recently opened Apps will appear. TAP the App you would like to go to or tap the Back Button ( ) to close.
Using the Lock Screen Your phone is equipped with a Lock Screen that appears when your phone is not in use to prevent accidental dialing. Lock Screen Features • Current Time and Date • Your Phone Number • Battery Level – displays your current battery charge level •...
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Current Time, Date Battery Level and Your Phone Number 5Star Button Missed Events Unlock Buttons 24 Understanding the Basics...
Unlocking your Phone If the Display is off, you can PRESS the Power/Lock Button to display the Lock Screen: • At the Lock Screen, TAP 1 , 2 , then 3 in order. 25 Understanding the Basics...
Locking your Phone Lock your phone if you are no longer using it to save power and prevent accidental dialing: • On any screen, PRESS the Power/Lock Button until the Display turns off. NOTE: If your phone hasn’t been used after several minutes, it will automatically lock and turn off the Display to save power and extend the battery life.
Shake for Help If you need help with commonly used features on your Touch3, you can shake your phone at any time to bring up the Help Bubble. TAP anywhere inside the Help Bubble to open the Help Guide. Here you will find useful help topics such as how to make and receive calls, access your Voicemail and use the Camera.
GreatCall Home Screen People Tab As soon as you unlock your phone for the first time, you will see the GreatCall Home Screen. From this screen you can access all features of your Touch3. Home Tab The Home Screen is organized with two main tabs—Home and People.
Home Tab The Home Tab displays your favorite Apps. By default, the Home Tab will show these Apps: • Phone ( ) – make and receive calls (See “Section 3: Placing and Receiving Calls” on page 54) • Voicemail ( ) –...
Organizing your Home Tab You can change the order of your Apps under the Home Tab by PRESSING AND HOLDING the App and DRAGGING them up and down the list. To remove any App from the Home Tab, TAP the Menu Button ( ) and TAP “Remove Favorites.”...
All Apps Button The Home Tab holds a list of your favorite Apps. To access your full list of Apps TAP the All Apps Button in the lower left corner of the Home Tab. To add any of these Apps to your Home Tab, PRESS AND HOLD any app until the “Add to Favorites” pop-up appears;...
• 5Star, Urgent Care and MedCoach – See “GreatCall Health and Safety Apps” on page 103 for more information. • Brain HQ – a brain training system from Posit Science to exercise your ® attention, memory, intelligence and more. • Featured Apps – several featured apps recommended by GreatCall •...
Status Bar The Status Bar, located at the top of the Display, shows information about the connection status, signal strength, battery level and time, and displays notifications about incoming messages, calls and other actions. The Status Bar consists of two halves—a Notification Area on the left and a Status Area on the right.
Notification Area The Notification Area displays icons associated with important events that occur such as new email messages, missed calls, new voicemails and new text messages. Common icons you will see here: The battery is 100% charged 100% 100% 100% 100% You have a new text message You have a new voicemail message...
Status Area The Status Area displays icons associated with important statuses of your phone such as cellular signal strength, Bluetooth connectivity, Wi-Fi connectivity, battery level and current time. Common icons you will see here: Your current cellular signal strength. The more bars, the stronger the signal. Airplane Mode has been turned on.
Notification Panel While the icons that appear in the Notification Area of the Status Bar are useful for a quick glance of your missed events (missed calls, unheard voicemail, new text messages, etc.), expanding the Notification Panel will allow you to see more detail about each notification.
Clearing Notifications There are two ways you can clear notifications that appear in the Notification Area or Notification Panel. • One-at-a-time: With the Notification Panel expanded, you can clear each notification in the list by DRAGGING it to the left or right off the screen. If you TAP any notification in the list to view more details, it will automatically be removed from the Notification Panel.
Quick Settings At the top of the Notification Panel you will see five Quick Settings buttons that allow you to quickly enable or disable phone functionality. Just TAP the Quick Settings button you would like to adjust. A green colored button indicates that the Quick Settings functionality is on.
• Screen Rotation – allows you to turn the Screen Rotation feature on or off. With this feature on, the screen will automatically rotate on certain screens depending on how you hold the phone. • Airplane Mode – allows you to turn all cellular and data connectivity off. When this feature is enabled, you will not be able to make or receive calls, send or receive messages or access the Internet.
Ringer and Notification Sounds Understanding the sounds that come from your phone will help you determine if you’re receiving a call or simply getting a notification that you just received a text message, email or voicemail. Notification sounds are typically shorter and are only played once per message received.
Adjusting the Ringer Volume The Ringer volume can be adjusted using the Volume Button, on the left-side of the phone, whenever the phone is unlocked and not actively on a call. • TAP the upper part of the Volume Button to increase the ringer volume.
Adjusting the Screen Brightness Sometimes you may find the screen too dim or too bright depending on the environment you’re in. To adjust the screen brightness: 1. TAP the All Apps Button located at the bottom of the Home Tab. 2.
Using the On-Screen Keyboard The On-Screen Keyboard will automatically appear on the Display when you have the ability to input text. • Shift – changes the text from lower case to upper case. TAP twice to use Caps Lock. • Numbers and Symbols – allows you to enter numbers and symbols. Once in the Numbers and Symbols keyboard, you can TAP to view additional symbols.
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Predictive Text Shift Backspace Numbers and Enter Symbols Voice Typing Spacebar Period 45 Understanding the Basics...
Landscape Keyboard Some screens automatically rotate on the Display when you hold your phone horizontally (landscape). If the On-Screen Keyboard is visible, it will be displayed in a wider format than it usually is when the phone is held vertically (portrait). NOTE: To close the On-Screen Keyboard, TAP the Back Button ( 46 Understanding the Basics...
Voice Typing Your Touch3 smartphone features built-in Voice Typing as an alternative option for text entry. With Voice Typing activated, the phone will convert your spoken words into on-screen text. 1. TAP when the On-Screen Keyboard is visible. Your Touch3 will display “Speak Now” and begin listening to your voice.
Predictive Text The Predictive Text feature will predict what word you may be entering based on each letter you type. This feature will also try to predict the correct word even if you accidentally mistype. 1. Use the On-Screen Keyboard as you normally would.
Managing Your Usage Your Touch3 phone allows you to do much more than just calling your friends and family. It’s an easy-to-use smartphone with a broad range of capabilities, from sending pictures and videos via email, sharing pictures on Facebook, browsing the Internet to catch up on the latest news or recipes, to downloading the latest Apps and games.
What is Data? Data is electronic information sent between your phone and other devices. Examples of features that typically require data are: • Sharing photos or videos via email or on social media sites like Facebook • Sending and receiving email messages •...
Using Wi-Fi to Reduce Your Data Plan Usage If your household already has high-speed Internet access and a Wi-Fi network, sometimes called a wireless network, you can connect your Touch3 to your Wi- Fi connection to reduce data usage on your monthly GreatCall data plan. When successfully connected to your Wi-Fi network, all data usage will go through your home’s high-speed Internet access instead of the cellular network, and therefore will not affect your GreatCall monthly data plan usage.
Checking your Usage It is recommended to periodically check your usage to avoid any overage fees. GreatCall provides you two convenient ways for you to check your talk, text and data usage: • Access the Usage App directly on your Touch3 by TAPPING the GreatCall Button at the bottom-right corner of the Home Screen and then TAPPING the Usage App.
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Usage App “My Usage” tab at mygreatcall.com on the Touch3 53 Understanding the Basics...
Section 3: Placing and Receiving Calls This section describes how to place and receive calls, listen to your voicemail and manage your contacts. Topics • Dialing a Number • Adjusting the Call Volume • Redialing a Number • Accessing the Keypad during Calls •...
Dialing a Number Making phone calls is easy on your Touch3. Make sure you are in an area where cellular service is available. Check that the signal strength icon ( ) in the Status Bar has at least one bar. More bars in the signal strength icon ( ) mean a stronger and clearer connection.
Redialing a Number Previous numbers you have called are saved in your Call History. You can TAP any of your call history contacts to quickly redial the number. 1. Tap Phone ( ) on the Home Tab. 2. TAP the Call History Button. 3.
Answering or Ignoring a Call When receiving an incoming call, two icons appear on your screen. Answering the Call • PRESS AND HOLD the Green Phone Button ) and DRAG it to the right. Ignoring the Call • PRESS AND HOLD the Red Phone Button ( )and DRAG it to the left.
Speakerphone The Speakerphone provides the convenience to make a call without holding the phone to your ear. The Speakerphone can be turned on at any time while you are actively on a call. While in an active call, TAP the Speaker Button on the screen to turn on the Speakerphone.
Adjusting the Call Volume While on an active call, TAP the Volume Button up or down until the sound reaches a desirable level. The Speakerphone volume can also be adjusted using the Volume Button while Speakerphone is enabled. NOTE: The Call Volume can only be adjusted with the Volume Button during an active call.
Accessing the Keypad during Calls There are some situations that may require you to use the keypad in order to enter a number or phone extension while in a phone call. 1. While on an active call, TAP the Keypad Button to bring up the keypad.
Voicemail Your Touch3 smartphone features a visual Voicemail Inbox that allows you to quickly listen to and manage your voice messages directly from the touch screen. To access your Voicemail Inbox, TAP the Voicemail Button ( ) next to Phone ( ) from the Home Tab.
Setting up your Personalized Voicemail Greeting Your personalized greeting will be heard by anyone who reaches your voicemail when you miss their call. If you do not record a personalized greeting, a standard pre-recorded message will be played. To record a personalized greeting: 1.
Listening to your Personalized Voicemail Greeting 1. At the Voicemail Inbox screen, TAP the Menu Button ( ) at the bottom of your Touch3 phone. 2. TAP “Personalized Greeting” 3. TAP the Play Button ( ) next to “Listen to Current Greeting.” Your personalized Voicemail greeting will play through the Touch3 Earpiece.
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New Voicemail in Lock Screen New Voicemail in Status Bar Number of Unheard Voicemail Messages 66 Placing and Receiving Calls...
Listening to Voicemail Messages From the Voicemail Inbox screen you can play any of your unheard or saved voicemail messages by TAPPING the Play Button ( ) next to each message. A green Play Button ( ) indicates that the message has not yet been listened to, while a gray Play Button ( ) means that the message has already been listened to.
Returning a Call If you would like to call back a person that left you a voice message, TAP the Call Button ( ) at the top of the screen after listening to their voice message. Checking Voicemail by Calling Your Voicemail Inbox requires wireless data connectivity in order to download your latest voice messages.
People Tab The People Tab was designed to give you easy access to the contacts that are the most important to you. Creating a list of your favorite contacts will make dialing friends or family quick and convenient. Once you’ve added your first People contacts, you will be able to quickly call them just by tapping their name in the People Tab.
Creating a People Contact 1. While on the People Tab, TAP the 3 4 5 Menu Button ( 2. TAP “Add New” to add a new person to your People contact list. 3. TAP the “Name” field to enter the name of the contact with the On- Screen Keyboard.
5. Continue entering any other details you would like for this contact. Once you’re done, TAP “Save” at the top right to save at the top right. NOTE: You can even add a photo to your contact which will be visible in your People list and every time you are on a call with them.
Adding Favorites 1. While on the People Tab or All People List, TAP the Menu Button ( 2. TAP “Add Favorites.” A list of all of your People contacts will appear. 3. TAP the check box next to each of the names you would like to be set as favorites. 4.
contacts will no longer appear in the People Tab as favorites. You can still access these contacts by going to the All People List. Sorting your Favorites You can change the order of your favorite contacts under the People Tab by PRESSING AND HOLDING their name and DRAGGING them up and down the list.
Editing a People Contact 1. TAP the People contact you would like to edit either from the People Tab or from your All People List. 2. TAP the Menu Button ( 3. TAP “Edit”. TAP any of the contact information fields to make your edits with the On-Screen Keyboard.
3. TAP “Delete”. 4.TAP “OK” to confirm deletion. This People contact will no longer appear in your favorites People Tab or in the All People list. People History Historical call or message activity that is related to any of your saved People contacts will automatically be associated to them in their “People History”...
Section 4: Text Messages This section describes how to use the Text Messaging feature to send and receive short messages with your friends and family. Topics • Composing and Sending Text Messages • Reading and Replying to Text Messages • Sending a Photo or Video Message For additional support, visit us online at greatcall.com/support.
Composing and Sending Text Messages Text Messages are a quick and simple way to send short messages to anyone that has a cell phone capable of receiving them. This is an alternative to email which is typically used for longer messages or messages with a lot of recipients.
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3. In the “Enter recipient” field you can: • Enter a 10-digit phone number • Begin typing a name which will automatically display a list of matches from your All People List; TAP the name you would like to add to the recipient list •...
Reading and Replying to Text Messages If you receive a new text message notification in the Status Bar, you have two ways of reading the new text message: • Expand the Notification Panel and TAP the new text message notification from the list to read the message •...
Sending a Photo or Video Message You can attach your photos or videos, also known as “multimedia attachments,” to text messages so that you can share them with your friends and family. 1. While composing a new text message or replying to a text message, TAP the “paper clip”...
Section 5: Camera and Photo Album This section describes how to use the Camera and Photo Album Apps to capture, view and share pictures and videos. Topics • The Camera App • Recording a Video • Taking a Photo • Viewing your Photos and Videos •...
The Camera App The Camera App allows you to capture photos or videos using the Main Camera or Front-Facing Camera. To launch the Camera App, TAP Camera on the Home Tab. With the Camera App opened, you will see the following on-screen features: •...
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Camera Mode Indicator Camera Selection Photo Album Auto-Focus Point Change Camera Mode Record Video Take Picture 83 Camera and Photo Album...
Taking a Photo 1. With the Camera App open, TAP the Camera Selection ( )button to switch to the Main Camera or Front-Facing Camera. 2. Aim the camera so that the subject being captured is framed to your liking. 3. TAP the Take Picture ( )button.
you started. TAP the Take Picture ( ) button again to stop the panorama. • Night–Use this to take photos in low-light conditions. Recording a Video 1. With the Camera App open, TAP the Camera Selection ( ) button to switch to the Main Camera or Front-Facing Camera.
Viewing your Photos and Videos After you have captured a photo or a video, you can view it by accessing the Photo Album: • While in the Camera App, TAP the Photo Album button at the top-left of the screen. This will take you to the last captured photo or video. TAP the Back Button ( ) button at the top-left of the screen to take you back to the “Album”...
Sharing your Photos and Videos You can also share, via email or text message, any of the photos or videos you’ve already captured: 1. Find the photo or video you would like to share in the Photo Album. 2. With the preview of the photo or video up, TAP the “Share” Button ( )at the top of the screen.
Section 6: Email This section describes how to set up your email account and how to send and receive emails on your phone. Topics • Setting up your Email Account • Composing and Sending Email • Reading and Replying to an Email •...
Setting up your Email Account Email allows you to send messages to your friends and family. It differs from Text Messages by allowing you to compose much longer messages, and does not require the recipient to have a cell phone with text messaging capabilities. NOTE: Sending and receiving emails requires data.
NOTE: If you do not have a Gmail account, it is recommended that you create one. Setting up a Gmail account will get you access to the Google Play Store where you can update your phone’s software, and access additional GreatCall and third-party Apps.
8. Choose your Google backup and email communication options. 9. Accept Google’s Terms of Service and Privacy Policy. Setting up an Existing Gmail Account If you already have a Gmail account, follow these instructions to access your email on your phone: 1.
Composing and Sending Email Once you have set up your email, you can compose and send your first email from your Touch3 smartphone. Composing and Sending Email using the Gmail App 1. In the Gmail App, TAP the “Compose” button ( )at the top-right of the screen.
4. Enter your message into the white space below the “Subject” field. 5. When you’re ready to send your email, TAP the “Send”( ) button at the top right of the screen. Reading and Replying to an Email If you receive a new email notification in the Status Bar, you have two ways of reading the email message: •...
Sending an Email with a Photo or Video Attachment Similar to sending photos or videos with text messages, you can also send photos or videos as attachments to your emails. Sending an Email with a Photo or Video using the Gmail App 1.
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5. Select the photo or video you would like to attach. 6. When you are ready to send your email with attachment, TAP the “Send” ( button. 95 Email...
Section 7: GreatCall Health and Safety Apps This section describes additional services that make your Touch3 more than just an easy-to-use smartphone with exclusive access to GreatCall’s network of health and safety experts. Topics • 5Star • Urgent Care • MedCoach For additional support, visit us online at greatcall.com/support.
5Star The 5Star App on your Touch3 smartphone gets you access to GreatCall’s unique 5Star Service. 5Star Service provides easy-to-use and reliable access to NAED* Certified 5Star Agents who will confirm your location, evaluate your situation, and get you the help you need. By accessing 5Star Service on your Touch3, you’ll be immediately connected to a 5Star Agent who will quickly identify you and confirm your location, then carefully assess your situation, using details from your Personal Profile.
Urgent Care With the Urgent Care App, you have unlimited access to nurses and doctors everywhere you go. Urgent Care on your Touch3 smartphone gives you access to a Symptom Checker and Medical Dictionary apps. It can even connect you with a live nurse or a doctor 24/7 to get a diagnosis or a prescription for common medications over the phone.
MedCoach We understand that taking medications is a part of daily life, so it shouldn’t be a difficult task. With your Touch3, you can easily follow your medication and vitamin schedule as prescribed by your doctor with friendly reminder messages delivered to your phone.
Section 8: Managing your Settings This section describes how to manage additional settings on your phone. Topics • Wi-Fi • Bluetooth • Airplane Mode For additional support, visit us online at greatcall.com/support. 100 Managing your Settings...
Wi-Fi Your Touch3 smartphone is compatible with most Wi-Fi networks to access high- speed Internet without having to worry about using up your GreatCall data plan. Connecting to a Wi-Fi Network 1. While on the Home Tab, TAP the Menu Button ( 2.
Turning Wi-Fi On and Off You can turn the Wi-Fi feature off to reduce power consumption and extend your battery life: 1. Expand the Notification Panel by PRESSING AND HOLDING the Status Bar and DRAGGING down to the bottom of the screen. 2.
Bluetooth The Bluetooth feature allows you to connect your phone to ® Bluetooth wireless devices such as the hands-free headset from greatcall.com/products/accessories or Bluetooth-compatible car radios. Pairing a Bluetooth Device 1. Turn on the Bluetooth device and make sure it is in “pairing mode.” Refer to the Bluetooth device’s User Guide for information on how to turn on “pairing mode.”...
NOTE: You may be prompted to enter a security PIN during the pairing process. Most Bluetooth devices will have the PIN set to “0000” (four zeros), but refer to the Bluetooth device’s User Guide for more information. Turning Bluetooth On and Off You can turn the Bluetooth feature off to reduce power consumption and extend your battery life: 1.
Airplane Mode Airplane Mode allows you to turn off all wireless features on your phone so that it is safe for travel on an airplane or if you need to extend the battery life. When Airplane Mode is enabled, you will not be able to place or receive calls, send or receive Text Messages or access anything over the Internet.
Section 9: Personalize Your Phone This section details miscellaneous information about your phone. Topics • Google Account • Changing the Sounds • Changing your Color Theme • Replacing the Battery • Changing the Lock Screen Photo • Adding more Memory For additional support, visit us online at greatcall.com/support.
Google Account Setting up a Google (Gmail) account will get you access to the Google Play Store where you can update your phone’s software and access additional GreatCall and third-party Apps. Setting up a New Google Account If you don’t have an existing Google/Gmail account, follow these instructions to create one on your phone: 1.
Changing your Color Theme You can personalize your Touch3 by changing the color theme of the GreatCall Home Screen: 1. While at the Home Tab, TAP the Menu Button ( 2. TAP “Options”. 3. TAP “Color Theme”. 4. TAP the color that you like. You can select from Black, Dark Teal (default color), Grey, Magenta, Purple and Yellow.
Changing the Lock Screen Photo You can personalize your Touch3 by adding any photo onto the Lock Screen. Adding a Lock Screen Photo 1. While at the Home Tab, TAP the Menu Button ( 2. TAP “Options”. 3. TAP “Lock Screen Photo”. 4.
Changing the Sounds You can personalize your Touch3 by changing the Ringtone and Notification sound effects. 1. While at the Home Tab, TAP the Menu Button ( 2. TAP “Options”. 3. TAP “Sounds”. 4. TAP “Ringtones” or “Default notification sound”. You can hear a sample of the Ringtone or Notification by TAPPING the name of the sound.
Replacing the Battery Over time the battery may slowly lose its ability to hold a charge. If you are no longer getting the talk or standby time you used to get while using your phone normally, it may be time to order a replacement Battery.
Adding more Memory Your Touch3 smartphone features a microSD expansion slot to add up to an additional 64 GB of memory. The following is how to add more memory: 1. Remove the Battery Cover. 2. Locate the microSD card slot on the side of the device near the Volume Button.
Health and Safety Information Warning! This product contains chemicals known to the State of California to cause cancer and reproductive toxicity. This section outlines the safety precautions associated with using your phone. The terms “mobile device” or “cell phone” are used in this section to refer to your phone.
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biological tissues including DNA, the genetic material. The energy levels associated with radio frequency energy, including both radio waves and microwaves, are not great enough to cause ionization of atoms and molecules. Therefore, RF energy is a type of non-ionizing radiation. Other types of non-ion- izing radiation include visible light, infrared radiation (heat), and other forms of electromagnetic radiation with relatively low frequencies.
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Interphone is the largest cell phone study to date, but it did not answer all questions about cell phone safety. Additional research is being conducted around the world, and the FDA continues to monitor developments in this field. International Cohort Study on Mobile Phone Users (COSMOS) The COSMOS study aims to conduct long-term health monitoring of a large group of people to determine if there are any health issues linked to long-term exposure to radio frequency energy from cell phone use.
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Cell Phone Industry Actions Although the existing scientific data do not justify FDA regulatory actions, the FDA has urged the cell phone industry to take a number of steps, including the following: • Support-needed research on possible biological effects of RF for the type of signal emitted by cell phones; •...
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Cell Phone Accessories that Claim to Shield the Head from RF Radiation Because there are no known risks from exposure to RF emissions from cell phones, there is no reason to believe that acces- sories which claim to shield the head from those emissions reduce risks. Some products that claim to shield the user from RF absorption use special phone cases, while others involve nothing more than a metallic accessory attached to the phone.
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• National Institute for Occupational Safety and Health (NIOSH): http://www.cdc.gov/niosh/. • World Health Organization (WHO): http://www.who.int/peh-emf/en/. • International Commission on Non-Ionizing Radiation Protection: http://www.icnirp.de. • Health Protection Agency: http://www.hpa.org.uk/Topics/Radiation/. • US Food and Drug Administration: www.fda.gov/Radiation-EmittingProducts/RadiationEmittingProductsandProcedures/HomeBusinessandEntertainment/ CellPhones/default.htm. Specific Absorption Rate (SAR) Certification Information Your wireless device is a radio transmitter and receiver.
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• Head: 0.86 W/Kg. • Body-worn: 0.86 W/Kg. The SAR information for this device can also be found on Samsung’s website: www.samsung.com/sar. SAR information on this and other model devices can be accessed online on the FCC’s website through http://transition.fcc.gov/oet/rfsafety/sar.html. To find information that pertains to a particular model, this site uses the device FCC ID number which is usually printed somewhere on the case of the device.
FCC Part 15 Information to User Pursuant to part 15.21 of the FCC Rules, you are cautioned that changes or modifications not expressly approved by Samsung could void your authority to operate the device. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Even when the phone appears to be dry and appears to operate normally, the circuitry could slowly corrode and pose a safety hazard. If the phone and/or battery get wet, have them checked by your service provider or contact Samsung, even if they appear to be working properly.
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WARNING! Samsung’s warranty Use of a non-Samsung-approved battery or charger may present a risk of fire, explosion, leakage, or other hazard. does not cover damage to the phone caused by nonSamsung-approved batteries and/or chargers. •...
Recycling programs for your mobile device, batteries, and accessories may not be available in your area. We’ve made it easy for you to recycle your old Samsung mobile device by working with respected take-back companies in every state in the country.
Follow local regulations regarding disposal of mobile devices and batteries Dispose of your mobile device and batteries in accordance with local regulations. In some areas, the disposal of these items in household or business trash may be prohibited. Help us protect the environment - recycle! Warning! Never dispose of batteries in a fire because they may explode.
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For more information, please refer to the “Standard Limited Warranty”. GPS & AGPS Certain Samsung mobile devices can use a Global Positioning System (GPS) signal for location-based applications. A GPS uses satellites controlled by the U.S. Government that are subject to changes implemented in accordance with the Department of Defense policy and the 2008 Federal Radio navigation Plan (FRP).
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(e.g. driving directions), such applications transmit location-based informa- tion. The location-based information may be shared with third-parties, including your wireless service provider, applications providers, Samsung, and other third-parties providing services. Use of AGPS in Emergency Calls When you make an emergency call, the cellular network may activate AGPS technology in your mobile device to tell the emer- gency responders your approximate location.
Emergency Calls This mobile device, like any wireless mobile device, operates using radio signals, wireless and landline networks, as well as user-programmed functions, which cannot guarantee connection in all conditions, areas, or circumstances. Therefore, you should never rely solely on any wireless mobile device for essential communications (medical emergencies, for example).
Your mobile device is a product of superior design and craftsmanship and should be treated with care. The suggestions below will help you fulfill any warranty obligations and allow you to enjoy this product for many years: Keep your Samsung Mobile Device away from: Liquids of any kind Keep the mobile device dry.
Responsible Listening Caution! Avoid potential hearing loss. Damage to hearing occurs when a person is exposed to loud sounds over time. The risk of hearing loss increases as sound is played louder and for longer durations. Prolonged exposure to loud sounds (including music) is the most common cause of preventable hearing loss.
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• Do not listen at any volume that causes you discomfort. If you experience ringing in your ears, hear muffled speech, or experience any temporary hearing difficulty after listening to your portable audio device, discontinue use and consult your doctor. You can obtain additional information on this subject from the following sources: American Academy of Audiology 11730 Plaza American Drive, Suite 300...
Operating Environment Remember to follow any special regulations in force in any area, and always switch your mobile device off whenever it is for- bidden to use it, or when it may cause interference or danger. When connecting the mobile device or any accessory to another device, read its user’s guide for detailed safety instructions.
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Other Medical Devices If you use any other personal medical devices, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Switch your mobile device off in health care facilities when any regulations posted in these areas instruct you to do so.
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When your Device is Wet Do not turn on your device if it is wet. If your device is already on, turn it off and remove the battery immediately (if the device will not turn off or you cannot remove the battery, leave it as-is). Then, dry the device with a towel and take it to a service center.
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device rating values are added together to indicate how usable they are together. For example, if a hearing aid meets the M2 level rating and the wireless mobile device meets the M3 level rating, the sum of the two values equals M5. Under the standard, this should provide the hearing aid user with normal use while using the hearing aid with the particular wireless mobile device.
Cautions Any changes or modifications to your mobile device not expressly approved by Samsung could void your warranty for this equipment and void your authority to operate this equipment. Only use approved batteries, antennas, and chargers. The use of any unauthorized accessories may be dangerous and void the mobile device warranty if said accessories cause damage or a defect to the mobile device.
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• When using a headset in dry environments, static electricity can build up in the headset and cause a small quick static electrical shock. To minimize the risk of electrostatic discharge from the headset avoid using the headset in extremely dry environments or touch a grounded unpainted metal object to discharge static electricity before inserting the head- set.
(b) scratches, dents and cosmetic damage, unless caused by SAMSUNG; (c) defects or damage resulting from excessive force or use of a metallic object when pressing on a touch screen; (d) equipment that has the serial number...
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Limited Warranty does not cover any battery if (i) the battery has been charged by a battery charger not specified or approved by SAMSUNG for charging the battery; (ii) any of the seals on the battery are broken or show evidence of tampering;...
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Product. You should keep a separate backup copy of any contents of the Product before delivering the Product to SAMSUNG for warranty service, as some or all of the contents may be deleted or reformatted during the course of warranty service.
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(“Small Claim”), the arbitrator may, if you prevail, award your reasonable attorney fees, expert witness fees and costs as part of any award, but may not grant SAMSUNG its attorney fees, expert witness fees or costs unless it is determined that the claim was brought in bad faith.
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Product’s sale, condition or performance. You may opt out of this dispute resolution procedure by providing notice to SAMSUNG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the Product. To opt out, you must send notice by e-mail to optout@sta.samsung.com, with the subject line: “Arbitration Opt Out.”...
IMPORTANT. READ CAREFULLY: This End User License Agreement (“EULA”) is a legal agreement between you (either an indi- vidual or a single entity) and Samsung Electronics Co., Ltd. (“Samsung”) for software, owned by Samsung and its affiliated companies and its third party suppliers and licensors, that accompanies this EULA, which includes computer software and may include associated media, printed materials, “online”...
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Software to improve the Software and ultimately enhance your user experience with your de- vice. This EULA applies to all and any component of the Update that Samsung may provide to you or make available to you after the date you obtain your initial copy of the Software, unless we provide other terms along with such Updates.
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TERMINATION from Samsung if you fail to comply with any of the terms and conditions of this EULA. Upon termination of this EULA, you must cease all use of the Software and destroy all copies, full or partial, of the Software.
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You agree that Samsung shall not be responsible or liable, directly or indirectly, for any damage or loss, including but not limited to any damage to the mobile device or loss of data, caused or alleged to be caused by, or in connec- tion with, use of or reliance on any such third party content, products, or services available on or through any such application.
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Software is not amicably settled, it shall be subject to the non-exclusive jurisdiction of the courts of the jurisdiction where you are a resident. Notwithstanding the foregoing, Samsung may apply for injunctive remedies (or an equivalent type of urgent legal relief) in any jurisdiction.
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$5,000.00 or less (“Small Claim”), the arbitrator may, if you prevail, award your reasonable attorney fees, expert witness fees and costs as part of any award, but may not grant Samsung its attorney fees, expert witness fees or costs unless it is determined that the claim was brought in bad faith.
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Opting out of this dispute resolution procedure will not affect your use of the device or its preloaded Software, and you will continue to enjoy the benefits of this license. . This EULA is the entire agreement between you and Samsung relating to the Software and ENTIRE AGREEMENT; SEVERABILITY supersedes all prior or contemporaneous oral or written communications, proposals and representations with respect to the Software or any other subject matter covered by this EULA.
Customer Agreement 1. Welcome To The GreatCall Family. ® Please read this agreement regarding your phone and service. When you accept this agreement, you’re bound by its conditions. It applies to all of your services from GreatCall and covers important topics such as: •...
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3.1 30-Day Return Policy If for any reason, within 30 days from date of purchase, you are not completely satisfied with your device, we will refund the activation fee, the first month’s service charge and the cost of the device, plus applicable taxes if you: •...
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the date of your final bill. If you have purchased any Add-On Minutes, they are not refundable and these minutes will expire after your final bill. Although cancellations are effective immediately, we don’t bill for partial months; therefore, you’ll be charged for the entire month. 4.
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4.4 How We Calculate Your Bill Your bill is our notice to you of your fees, charges and other important information. It reflects the fees and charges in effect for your service plan at the time they are incurred. We charge for usage after calls are made or received and charge access and other fees in advance. The length of a call will be rounded up to the next full minute.
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without notice. Unless otherwise prohibited by law, we can also change prices and any other conditions in this agreement at any time by sending you written notice prior to the billing period in which the changes would go into effect. If you choose to use your service after that point, you’re accepting the changes.
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within the prior year. Until we provide a courtesy suspension, you’ll be responsible for all fees and charges, including those related to the use of services, even if used by another party. We may require a sworn statement about the loss or theft. 10.
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11. Your Privacy You agree to the terms of our Privacy Policy, available on our website at www.greatcall.com/privacypolicy, when you use our services. It may change from time to time, so please review this policy with regularity and care. Among other things, the policy outlines the information we collect about you, how we use that information and with whom we share that information.
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AND WAIVER ALSO APPLIES TO ANY CLAIMS YOU MAY BRING AGAINST ONE OF OUR SUPPLIERS, TO THE EXTENT THAT WE WOULD BE REQUIRED TO INDEMNIFY THE SUPPLIER FOR SUCH CLAIM. You agree we aren’t liable for problems caused by you or a third party; by buildings, hills, network congestion, tunnels, weather, or other things we don’t control.
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ANY OTHER CUSTOMER OR THIRD PARTY. AS A LIMITED EXCEPTION TO THE AGREEMENT TO ARBITRATE, YOU AND WE AGREE THAT: (A) YOU MAY MAKE CLAIMS TO SMALL CLAIMS COURT, IF YOUR CLAIMS QUALIFY FOR HEARING BY SUCH COURT; AND (B) IF YOU FAIL TO TIMELY PAY AMOUNTS DUE, WE MAY ASSIGN YOUR ACCOUNT FOR COLLECTION, AND THE COLLECTION AGENCY MAY PURSUE IN COURT CLAIMS LIMITED STRICTLY TO THE COLLECTION OF THE PAST DUE DEBT AND ANY INTEREST OR COST OF COLLECTION AGREEMENT.
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17. About You You represent that you’re at least 18 years old and have the legal capacity to accept this agreement. If you are ordering for a friend or a member of your family, you are bound by the terms of this agreement, unless and until, your friend or family member has agreed to the terms of this agreement.
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Index Activate Phone 11 All Apps Button 31 Answering a Call 58 Battery 16 Battery Cover 7 Battery Cover Release 7 Charging 16 Extend Battery Life 102 In Notification Area 34 Level Indicator 17 Replacing 111 160 Index...
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Bluetooth 103 As a Quick Setting 39 In the Status Area 35 Pairing 103 Turning Bluetooth On and Off 104 Camera 81 Changing the Camera Mode 84 Recording a Video 85 Sharing your Photos and Videos 87 Taking a Photo 83 The Camera App 82 Viewing your Photos and Videos 86 Email 88...
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Composing and Sending Email 92 Reading and Replying to an Email 93 Sending a Photo or Video Attachment 94 Setting up a New Gmail Account 90 Setting up an Existing Gmail Account 91 Setting up an Existing Standard Email Account 91 Setting up your Email Account 89 Google 107 Set up a Google Account 107...
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Home Screen Home Tab 29 People Tab 30 Home Tab 29 Ignoring a Call 58 Keyboard 44 Landscape 45 Predictive Text 48 Voice Typing 47 Lock Screen 23 Features 23 163 Index...
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Locking 26 Unlocking 25 MyGreatCall 14 Checking your Usage 52 Sign in 14 Navigation Buttons 21 Notifications 36 Clearing Notifications 38 Expanding the Notification Panel 36 Pairing 103 People Tab 30 Adding Favorites 72 164 Index...
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Creating a People Contact 70 Deleting a People Contact 74 Editing a People Contact 73 Managing your People Contacts 71 People History 75 Removing Favorites 72 Sorting your Favorites 73 Photo Album 81 Placing a Call 55 Dialing a Number 55 Redialing a Number 57 Power/Lock Button 9 Ringer 41...
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Speakerphone 59 Status Bar 33 Text Messages 76 Reading and Replying to Text Messages 79 Sending a Photo or Video Message 80 Touch Gestures 8 Troubleshooting Getting More Information 18 Turning Bluetooth On and Off 104 Turning On and Off 104 Turning Phone Off 10 Turn Phone On 9 166 Index...
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Usage 49 Checking your Usage 52 Using Wi-Fi to Reduce Your Data Plan Usage 51 Voicemail 62 Setting up 63 When to Check 65 Volume 42 167 Index...