Troubleshooting - Superior VRL4543ZMN Installation And Operation Instructions Manual

WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service
and repair heater.
CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
When ignitor button is pressed, there is no
spark at ODS/pilot
When ignitor button is pressed, there is
spark at ODS/pilot but no ignition
Burner does not light after ODS/pilot is lit
Delayed ignition of one or both burners
126861-01C

TROUBLESHOOTING

POSSIBLE CAUSE
1. Ignitor electrode not connected to ignitor
cable
2. Ignitor cable pinched or wet
3. Broken ignitor cable
4. Ignitor electrode positioned wrong
5. Ignitor electrode broken
1. Gas supply turned off or equipment
shutoff valve closed
2. Depleted gas supply (propane/LP only)
3. ODS/pilot is clogged
4. Gas regulator setting is not correct
1. Inlet gas pressure is too low
2. Burner orifice(s) clogged
3. Thermopile leads disconnected or
improperly connected
4. Burner will not come on in remote posi-
tion
1. Manifold pressure is too low
2. Burner orifice(s) clogged
Superiorfireplaces.US.com
REMEDY
1. Reconnect ignitor cable
2. Free ignitor cable if pinched by any metal
or tubing. Keep ignitor cable dry
3. Replace ignitor cable
4. Replace pilot assembly
5. Replace pilot assembly
1. Turn on gas supply or open equipment
shutoff valve
2. Contact local propane/LP gas company
3. Clean ODS/pilot (see Cleaning and Main-
tenance, page 20) or replace ODS/pilot
assembly
4. Replace gas regulator
1. Contact local natural or propane/LP gas
company
2. Clean burner(s) (see Cleaning and Main-
tenance, page 20) or replace burner
orifice(s)
3. Reconnect leads (see Wiring Diagram,
page 22)
4. Replace battery in transmitter and re-
ceiver
1. Contact local natural or propane/LP gas
company
2. Clean burner(s) (see Cleaning and Main-
tenance, page 20) or replace burner
orifice(s)
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