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v Create diagnostic disks helps you create special disks used during
diagnostic tests.
In the left panel of the Access IBM Predesktop Area, you can click the
following to open other pages or exit the utility:
Startup enables you to change the order of devices in which the PC
searches for the operating system during startup. In some situations, you
might need to start the operating system from a CD drive rather than the
hard disk. You specify those kinds of changes on this page.
Preferences presents various options, depending on your model and
accessories, you can set for the Access IBM Predesktop Area.
Information gathers essential information about your PC that you can
provide to call center technicians, if necessary.
Help provides information about the various pages in Access IBM
Predesktop area.
Exit closes the Access IBM Predesktop Area and resumes the startup
sequence that was interrupted.
Other problems
Problem:
The computer locks or does not accept any input.
Solution:
Your computer might lock when it enters standby mode during a
communication operation. Disable the standby timer when you are
working on the network.
To turn off the computer, press and hold the power switch for 4 seconds
or more.
Problem:
The computer does not turn off with the power switch.
Solution:
If the standby indicator is on and you are working under battery power,
replace the battery with a fully charged one or change your power source
to ac power.
If you still have a problem, press and hold the power switch for 4 seconds
or more; this forces the computer to turn off.
Problem:
The computer does not start from a device you want, such as a diskette
drive.
Solving computer problems
Chapter 2. Solving computer problems
29
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