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Dell UltraSharp U3419W Monitor
User's Guide
Model: U3419W
Regulatory model: U3419Wb

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Summary of Contents for Dell UltraSharp U3419W

  • Page 1 Dell UltraSharp U3419W Monitor User’s Guide Model: U3419W Regulatory model: U3419Wb...
  • Page 2 Copyright © 2018 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
  • Page 3: Table Of Contents

    Contents About Your Monitor......6 Package Contents ....... 6 Product Features .
  • Page 4 Cleaning Your Monitor ........26 Setting Up the Monitor ..... .27 Attaching the Stand .
  • Page 5 Information........65 Contact Dell ........65...
  • Page 6: About Your Monitor

    Package Contents Your monitor ships with the components shown below. Ensure that you have received all the components and Contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
  • Page 7 Stand Base Power Cable (Varies by Country) HDMI Cable DP Cable (DP to DP) USB 3.0 Upstream Cable (Enables the USB Ports on the Monitor) USB Type-C Cable • Quick Setup Guide • Factory Calibration Report • Safety, Environmental, and Regulatory Information │...
  • Page 8: Product Features

    Product Features The Dell U3419W flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • 86.7 cm (34-inch) viewable area display (measured diagonally). 3440 x 1440 resolution, plus full-screen support for lower resolutions.
  • Page 9: Identifying Parts And Controls

    Identifying Parts and Controls Front View Front panel controls Label Description Function buttons (For more information, see Operating the Monitor) Power On/Off button (with LED indicator) │ About Your Monitor...
  • Page 10: Back View

    Lists the regulatory approvals. Stand release button Releases stand from monitor. Barcode serial number label Refer to this label if you need to contact Dell for technical support. Cable management slot Use to organize cables by placing them through the slot. │...
  • Page 11: Side View

    Side View Label Description USB downstream port Connect your USB device. You can only use this connector after you have connected the USB cable to the computer and USB upstream connector on the monitor.* USB downstream port with Power Connect to charge your device. Charging * To avoid signal interference, when a wireless USB device has been connected to a USB downstream port, it is NOT recommended to connect any other USB devices...
  • Page 12: Bottom View

    Bottom View Bottom view without monitor stand Label Description AC power connector Connect the power cable. Security lock slot Secures monitor with security lock (security lock not included). HDMI port connector Connect your computer with (1, 2) HDMI cable. DisplayPort in connector Connect your computer with DP cable.
  • Page 13 USB Type-C port Connect the USB Type-C cable that came with your monitor to the computer or mobile device. This port supports USB Power Delivery, Data, and DisplayPort video signal. The USB 3.1 Type-C port offers the fastest transfer rate and the alternate mode with DP1.2 supports a maximum resolution of 3440 x 1440 at 60Hz, PD...
  • Page 14: Monitor Specifications

    Monitor Specifications Flat Panel Specifications Model U3419W Screen type Active matrix - TFT LCD Panel technology In-Plane Switching Type Viewable image Diagonal 867.2 mm (34.14 inches) Horizontal, Active Area 799.80 mm (31.49 inches) Vertical, Active Area 334.80 mm (13.18 inches) Area 267773.04 mm (415.01 inch...
  • Page 15: Resolution Specifications

    0 to 115 mm Tilt -5° to 21° Swivel -30° to 30° Pivot Dell Display Manager (DDM) Compatibility Security • Security lock slot (cable lock sold separately) • Anti-theft stand lock slot (to panel) * At panel native only, under Custom Mode preset.
  • Page 16: Supported Video Modes

    Supported Video Modes Model U3419W Video display capabilities (HDMI & DP & USB 480p, 480i, 576p, 720p, 1080p, Type-C alternate mode) 576i, 1080i Preset Display Modes Display Mode Horizontal Vertical Pixel Sync Polarity Frequency Frequency Clock (Horizontal/ (kHz) (Hz) (MHz) Vertical) VESA, 640 x 400 31.47...
  • Page 17: Electrical Specifications

    Electrical Specifications Model U3419W Video input signals HDMI 2.0*/DP 1.2, 600 mV for each differential line, 100 ohm input impedance per differential pair. AC input voltage/ 100 VAC to 240 VAC / 50 Hz or 60 Hz + 3 Hz / 3 A frequency/current (typical) Inrush current...
  • Page 18: Physical Characteristics

    Physical Characteristics Model U3419W Signal cable type • Digital: HDMI, 19 pins • Digital: DisplayPort, 20 pins • Universal Serial Bus: USB, 4 pins • Universal Serial Bus: Type-C, 24 pins Dimensions (with stand) Height (extended) 532.0 mm (20.94 inches) Height (compressed) 417.0 mm (16.42 inches) Width...
  • Page 19: Environmental Characteristics

    Environmental Characteristics Model U3419W Compliant Standards • BFR/PVC-free (Halogen-free) excluding external cables • Meets NFPA 99 leakage current requirements • Arsenic-Free glass and Mercury-Free for the panel only Temperature Operating 0 °C to 40 °C (32 °F to 104 °F) Non-operating -20 °C to 60 °C (-4 °F to 140 °F) Humidity...
  • Page 20 Switch off Less than 0.5 W The OSD functions only in the normal operation mode. When any button is pressed in the Active-off mode, the following message will be displayed: Activate the computer and the monitor to gain access to the OSD. NOTE: The message may be slightly different according to the connected input signal.
  • Page 21: Pin Assignments

    Pin Assignments DisplayPort Connector 20-pin Side of the Number Connected Signal Cable ML3 (n) ML3 (p) ML2 (n) ML2 (p) ML1 (n) ML1 (p) ML0 (n) ML0 (p) AUX (p) AUX (n) Hot Plug Detect Re-PWR +3.3 V DP_PWR │ About Your Monitor...
  • Page 22 HDMI Connector 19-pin Side of the Number Connected Signal Cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...
  • Page 23: Plug And Play Capability

    Plug and Play Capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. Most monitor installations are automatic;...
  • Page 24: Usb Upstream Connector

    USB Upstream Connector Pin Number 9-pin Side of the Connector SSTX- SSTX+ SSRX- SSRX+ USB Downstream Connector Pin Number 9-pin Side of the Connector SSRX- │ About Your Monitor...
  • Page 25: Usb Type-C Connector

    SSRX+ SSTX- SSTX+ USB Type-C Connector Pin Number Signal Name Pin Number Signal Name TX1+ TX2+ TX1- TX2- VBUS VBUS VCONN SBU1 SBU2 VBUS VBUS RX2- RX1- RX2+ RX1+ USB Ports • 1 x USB Type-C - bottom • 2 x USB 3.0 upstream - bottom •...
  • Page 26: Lcd Monitor Quality And Pixel Policy

    During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/ monitors.
  • Page 27: Setting Up The Monitor

    Setting Up the Monitor Attaching the Stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set up instructions.
  • Page 28 5. Lift the cover, as shown, to expose the VESA area for stand assembly. 6. Attach the stand assembly to the monitor. a. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor.
  • Page 29 7. Place the monitor upright. a. Hold the monitor stand firmly with both hands. b. Lift the monitor carefully to prevent it from slipping or falling. CAUTION: Do not press on the panel screen when lifting the monitor. 8. Remove the cover from the monitor. │...
  • Page 30: Connecting Your Monitor

    Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. NOTE: Do not connect all cables to the computer at the same time. To connect your monitor to the computer: 1. Turn Off your computer and disconnect the power cable. 2.
  • Page 31: Connecting The Displayport (Dp To Dp) Cable

    • Use the button to select Disable and change the settings. Repeat the above steps to change the HDMI format settings if necessary. Connecting the DisplayPort (DP to DP) cable NOTE: The default out of factory setting in the U3419W is DP1.2. If the monitor fails to show any content after the DP cable is connected, follow the procedures below to change the settings from DP1.2 to DP1.1:...
  • Page 32: Connecting The Usb Type-C Cable

    • Use the button to select Disable and change the settings. Repeat the above steps to change the DP format settings if necessary. Connecting the USB Type-C cable NOTE: Use the USB Type-C cable shipped with monitor only. • This port supports DisplayPort Alternate Mode (DP 1.2 standard only). •...
  • Page 33: Connecting The Usb 3.0 Cable

    Connecting the USB 3.0 cable NOTE: To prevent data damage or loss, before changing USB upstream ports, make sure that NO USB storage devices are in use by the computer connected to the monitor’s USB upstream port. After you have completed connecting the HDMI/DP/USB Type-C cable, follow the procedures below to connect the USB 3.0 cable to the computer and complete your monitor setup: 1.
  • Page 34: Organizing Your Cables

    * When connecting two computers to the monitor, the monitor's USB downstream ports for the keyboard and mouse can be assigned to different input signals from the two computers by changing the USB Selection settings from the OSD menu. (See USB Selection for details).
  • Page 35: Removing The Monitor Stand

    Removing the Monitor Stand NOTE: To prevent the curved LCD screen from being scratched and damaged while removing the stand, ensure that the monitor is placed on a soft, clean foam. Direct contact with hard objects might cause damage to the curved monitor. NOTE: This is applicable for a monitor with a stand.
  • Page 36: Wall Mounting

    Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable, flat table. 2. Remove the stand. 3. Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover.
  • Page 37: Operating The Monitor

    Operating the Monitor Power On the Monitor Press the button to turn On the monitor. Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust settings. The following table describes the front panel buttons: Front Panel Button Description Use this button to choose from a list of preset...
  • Page 38: Front Panel Button

    Use this button to adjust the volume. Minimum is ‘0’ (-). Maximum is ‘100’ (+). Shortcut key/ Volume Use the MENU button to launch the On-Screen Display (OSD). See Accessing the Menu Menu System. Use this button to exit the OSD main menu. Exit Use the Power button to turn the monitor On and Off.
  • Page 39: Using The On-Screen Display (Osd) Menu

    Use the Down button to adjust (decrease ranges) items in the OSD menu. Down Use the OK button to confirm your selection. Use the Back button to go back to the previous menu. Back Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those...
  • Page 40 5. Press to enter the submenu and then use the directional buttons, according to the indicators on the menu, to make your changes. 6. Select the button to return to the main menu. Icon Menu and Description Submenus Brightness/ Use this menu to activate Brightness/Contrast Contrast adjustment.
  • Page 41 Contrast Adjust the Brightness first, and then adjust the Contrast only if further adjustment is necessary. Press the button to increase the contrast and press button to decrease the contrast (min. 0 / max. 100). The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen.
  • Page 42 Color Use Color to adjust the color setting mode. Preset Modes When you select Preset Modes, you can choose Standard, ComfortView, Movie, Game, Color Temp.,or Custom Color from the list. • Standard: Loads the monitor's default color settings. This is the default preset mode. •...
  • Page 43 4. Look away from your monitor and gaze at a distant object at 20 feet away for at least 20 seconds during the breaks. 5. Perform stretches to relieve tension in the neck, arm, back, and shoulders during the breaks. •...
  • Page 44 Input Color Allows you to set the video input mode to: Format RGB: Select this option if your monitor is connected to a computer (or DVD player) using the DP or HDMI or USB Type-C cable. YPbPr: Select this option if your DVD player supports only YPbPr output.
  • Page 45 Saturation This feature can adjust the color saturation of the video image. Use to adjust the saturation from '0' to '100'. to increase the colorful appearance of the video image. to increase the monochrome appearance of the video image. NOTE: Saturation adjustment is available only when you select Movie or Game preset mode.
  • Page 46 Uniformity Select screen uniformity compensation settings. Compensation Calibrated is factory calibrated setting by default. Uniformity Compensation adjusts different areas of the screen with respect to the center to achieve uniform brightness and color over the entire screen. For optimal screen performance, Brightness and Contrast for some preset modes (Standard, Color Temp.) will be disabled when Uniformity Compensation is turned NOTE: User is advised to use factory default brightness...
  • Page 47 PIP/PBP Mode Adjusts the PIP/PBP (Picture in Picture/Picture by Picture) mode to PIP Small, PIP Large, or PBP. You can disable this feature by selecting Off. PIP Small PIP Large PIP/PBP (Sub) Select between the different video signals that may be connected to your monitor for the PIP/PBP sub- window.
  • Page 48 Contrast (Sub) Adjust the contrast level of the picture in PIP/PBP Mode. Press the button to increase the contrast and press button to decrease the contrast. USB Selection Allows you to set the USB upstream port for the input signals (DP, HDMI 1, and HDMI 2), thus the monitor's USB downstream port (eg.
  • Page 49 Audio Volume Allows you to set the volume level of speakers. to adjust the volume level from '0' to '100'. Speaker Allows you to enable or disable the speaker function. Reset Audio Select this option to restore default audio settings. Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time...
  • Page 50 Transparency Select this option to change the menu transparency by pressing the buttons (Minimum: 0 ~ Maximum: 100). Timer OSD Hold Time: sets the length of time the OSD will remain active after the last time you pressed a button. to adjust the slider in 1 second increments, from 5 to 60 seconds.
  • Page 51 Others Display Info Displays the monitor's current settings. DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on your computer. You can disable this feature by selecting Off. Enable this feature for best user experience and optimum performance of your monitor.
  • Page 52: Osd Warning Messages

    Helps reduce minor cases of image retention. Depending Conditioning on the degree of image retention, the program may take some time to run. You can enable this feature by selecting On. Firmware Displays the firmware version of your monitor. Service Tag Displays the service tag serial number of your monitor.
  • Page 53 This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 3440 x 1440. You will see the following message before the DDC/CI function is disabled: When the monitor enters the Power Save mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD.
  • Page 54: Setting The Maximum Resolution

    If you press any button other than the power button, the following message will appear depending on the selected input: NOTE: The message may be slightly different according to the connected input signal. If either USB Type-C, HDMI, or DP input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears.
  • Page 55: Using The Tilt, Swivel, And Vertical Extension

    Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (portable or desktop): •...
  • Page 56: Vertical Extension

    NOTE: The stand is detached when the monitor is shipped from the factory. Vertical Extension NOTE: The stand extends vertically up to 115 mm. The figure below illustrates how to extend the stand vertically. │ Operating the Monitor...
  • Page 57: Troubleshooting

    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1.
  • Page 58: Built-In Diagnostics

    Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.
  • Page 59: Common Problems

    Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common What You Possible Solutions Symptoms Experience No Video/ No picture • Ensure that the video cable connecting the Power LED off monitor and the computer is properly connected and secure.
  • Page 60 • Cycle power On-Off. has spots • Pixel that is permanently Off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors. Stuck-on LCD screen •...
  • Page 61 Intermittent Monitor • Ensure that the video cable connecting the Problems malfunctions monitor to the computer is connected on & off properly and is secure. • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.
  • Page 62: Product Specific Problems

    Product Specific Problems Specific What You Possible Solutions Symptoms Experience Screen image Image is • Check the Aspect Ratio setting in the is too small centered on Display menu OSD. screen, but • Reset the monitor to factory settings. does not fill entire viewing area No Input Signal...
  • Page 63: Universal Serial Bus (Usb) Specific Problems

    Universal Serial Bus (USB) Specific Problems Specific What You Possible Solutions Symptoms Experience USB interface • Check that your monitor is turned On. is not working peripherals • Reconnect the upstream cable to your are not computer. working • Reconnect the USB peripherals (downstream connector).
  • Page 64: Speakers Specific Problems

    High Speed High Speed • Check that your computer is USB 3.0- USB 3.0 USB 3.0 capable. interface is peripherals • Some computers have USB 3.0, USB 2.0, and slow working USB 1.1 ports. Ensure that the correct USB slowly or not port is used.
  • Page 65: Contact Dell

    For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options.

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