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InnoMedia MTA 3328-2R Getting Started Manual

Innomedia mta 3328-2r multimedia terminal adapter with built-in router
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Summary of Contents for InnoMedia MTA 3328-2R

  • Page 2 VoiceLine Getting Started Guide InnoMedia MTA 3328-2R June 2005...
  • Page 3 IMPORTANT NOTICE CONCERNING EMERGENCY 911 SERVICES Your service provider, not the manufacturer of the equipment, is responsible for the provision of phone services through this equipment. Any services provided through this equipment are not intended to replace or be a substitute for primary line voice services or Plain Old Telephone Service (“POTS”) and are not meant to provide Automatic Number Identification or Automatic Location Information capabilities associated with emergency...
  • Page 4 My VoiceLine Account Information Fill in the form(s) below to keep a record of your VoiceLine account information. VoiceLine Line 1 Information VoiceLine Phone Number: Account Number: PIN: VoiceMail Access Number: VoiceLine Line 2 Information VoiceLine Phone Number: Account Number: PIN: VoiceMail Access Number:...

  • Page 5: Table Of Contents

    Table of Contents Introduction..................... 1 Package Contents .................. 1 Installing the InnoMedia MTA 3328-2R..........1 Preparing for Installation.................. 1 Becoming Familiar with the MTA Back Panel ..........2 Connecting the MTA ..................2 MTA LED Status Indicators ..............4 Placing Calls ................... 5 Understanding Local Dial Plans...............

  • Page 7: Introduction

    If your ISP does not use DHCP, or if you currently use a router to share your broadband connection with multiple PCs or other devices, refer to the Installation with an External Router section on page 12 of the InnoMedia MTA 3328-2R User’s Guide.

  • Page 8: Becoming Familiar With The Mta Back Panel

    Installing the InnoMedia MTA 3328-2R (continued) Becoming Familiar with the MTA Back Panel The back panel of the MTA device contains the input/output ports. Use this diagram as a reference when setting up your MTA. PHONE 2 RSTR PHONE 1 Figure 1: The MTA Back Panel ►...
  • Page 9 Installing the InnoMedia MTA 3328-2R (continued) Connecting the MTA (continued) Using the standard Ethernet network cable (RJ-45) included with the MTA device, connect the LAN port on the back of the MTA to your PC’s Ethernet port. Using the standard telephone wire (RJ-11) included with the device, connect the Phone 1 port on the back of the device to your telephone.

  • Page 10: Mta Led Status Indicators

    MTA LED Status Indicators Determine the status of your MTA device by noting the LED behavior. MTA LED STATUS INDICATORS Light Status MTA Status Steady The device power is on. The device power is off. Blinking slow The device failed to download a configuration (3 seconds on, file or to register with the SIP server.

  • Page 11: Placing Calls

    Placing Calls Once the MTA is set up and you have dial tone, you will be able to place and receive calls. NOTE: If you have set up your MTA, but you do not hear a dial tone, please refer to the Troubleshooting section of this Guide. Understanding Local Dial Plans Each VoiceLine account is assigned a Dial Plan Country.

  • Page 12: Using Voicemail

    Using VoiceMail Recording a Personal Greeting Pick up your VoiceLine-connected telephone and press 123 on the telephone keypad. You will be connected to the VoiceMail system. Press 2 to administer your mailbox. Press 1 to administer your personal greeting. Press 2 to change your greeting. You will be prompted to record your greeting.

  • Page 13: Rom Any

    Using VoiceMail (continued) Listening to VoiceMail Messages (continued) EMOTELY ROM ANY OUCH HONE There are two ways to access your VoiceMail messages from a regular touch-tone telephone: Dial your VoiceLine phone number using a regular touch-tone phone, and press the star (*) key during the greeting. Dial the appropriate access number for your location, and follow the instructions below.

  • Page 14: Sending And Receiving Faxes

    100k and 170k. IMPORTANT: Fax is only available with the InnoMedia MTA 3328-2R telephone adapter with built-in router. The InnoMedia MTA 3328-2 telephone adapter without router and the XJ100 Wireless Handset do not support fax.

  • Page 15: Troubleshooting

    Troubleshooting TROUBLESHOOTING Symptom: The RUN LED is blinking slowly. Corrective Action: ► Reboot the device by unplugging the power cord and then plugging it back in. ► Verify that the device obtained an IP address by picking up the connected telephone’s handset and pressing ***1 on the keypad. If it announces “0.0.0.0”...
  • Page 16 Troubleshooting (continued) TROUBLESHOOTING Symptom: I hear a fast busy signal when I try to make a call. Corrective Action: ► Make sure you are dialing according to the Dial Plan Country assigned to your account. (The Dial Plan Country was assigned when the account was created.) For example, if your Dial Plan Country is the U.S., you should dial in the U.S.

  • Page 17: Faqs

    OK button. SEND AND RECEIVE FAXES WITH OICE Yes. You can connect your fax machine to the InnoMedia MTA 3328-2R telephone adapter to send and receive faxes. You do not need to change any settings on the telephone adapter.”...

  • Page 18: Voiceline Calling Features

    VoiceLine Calling Features For a complete list of features and codes, refer to the VoiceLine User’s Guide. VOICELINE CALLING FEATURES Feature Description Press the Flash button (or the hook) during a call. Once you hear the dial tone, dial the second party. When the second party is 3-Way Calling connected, press the flash button again to conference in the first party.

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