Troubleshooting - Pioneer X-Z9 Operating Instructions Manual

Additional information
11

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with
this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other
components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks
listed below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.
• If the unit does not operate normally due to external effects such as static electricity disconnect the power plug
from the outlet and insert again to return to normal operating conditions.
General
Problem
The power does not turn on.
No sound, or sound is
distorted.
Noise during playback of a
cassette deck.
The remote control doesn't
seem to work.
SACD/CD
Problem
The disc won't play or is
automatically ejected after
loading.
Noticeable difference in SACD
and CD volume.
Cannot play multichannel
audio.
38
En
Remedy
• Disconnect the power plug from the outlet, and insert again.
• Make sure there are no loose strands of speaker wire touching the rear panel. This could
cause the receiver to shut off automatically.
• If the power shuts off automatically, take the unit to your nearest Pioneer authorized
service center or your dealer for servicing.
• Check that the disc is not damaged, and free from dust and dirt (page 36).
• Check that all interconnects are firmly inserted.
• Check that the plugs and terminals are free of dirt, oxide, etc. and clean if necessary. Also
check the cable for damage.
• Make sure the audio component's output is not connected to the receiver's phono
(turntable) inputs.
• Check receiver's settings (volume, input function, etc.).
• Make sure the component is connected correctly (refer to Connecting audio components
on page 11).
• Press MUTE on the remote control to turn muting off.
• Move the cassette deck further from your receiver, until the noise disappears.
• The remote control is too far from the player, or the angle with the remote sensor is too
wide: Use the remote within its operating range (page 7).
• The battery is exhausted: Replace the lithium battery (page 7).
Remedy
• Make sure the disc is free from dirt and dust and is not damaged (page 36).
• Check Disc / content format playback compatibility on page 8 to confirm that the disc is
compatible with this player.
• Make sure the disc is loaded with the label side face-up and aligned properly in the disc
tray guide.
• Condensation inside the player: Allow time for condensation to evaporate. Avoid using
the player near an air-conditioning unit.
• This is due to differences in the audio format and is not a malfunction.
• This player is not compatible with multichannel audio.