Grandstream Networks GXP2110 User Manual
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Summary of Contents for Grandstream Networks GXP2110
- Page 1 Grandstream Networks, Inc. GXP21xx SIP Enterprise Phones Grandstream Networks, Inc. GXP21xx User Manual Page 1 of 1 Firmware version: 1.0.1.100 Last Updated: 10/2011...
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Page 2: Table Of Contents
Table 2: GXP21xx Connectors ....................... 4 Table 3: GXP21xx Product Models ....................7 Table 4: GXP21xx Comparison Guide .................... 7 Table 5: GXP21xx Key Features in a Glance ................. 8 Grandstream Networks, Inc. GXP21xx User Manual Page 1 of 44 Firmware version: 1.0.1.100... - Page 3 4. Screenshot of Advanced User Configuration Page 5. Screenshot of SIP Account Configuration Page 6. Screenshot of Saved Configuration Changes Page 7. Screenshot of Reboot Page Grandstream Networks, Inc. GXP21xx User Manual Page 2 of 44 Firmware version: 1.0.1.100 Last Updated: 10/2011...
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Page 4: Gxp21Xx User Manual
• Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. Grandstream Networks, Inc. GXP21xx User Manual Page 3 of 44 Firmware version: 1.0.1.100... -
Page 5: Installation
Each GXP Extension unit has 56 multi-purpose keys, dual color LEDs (red/green) and support BLF (Busy Lamp Field) and Presence. GXP2120/2110 Extension package contains: 1) 1 GXP Extension unit 2) 2 connection cables Grandstream Networks, Inc. GXP21xx User Manual Page 4 of 44 Firmware version: 1.0.1.100 Last Updated: 10/2011... -
Page 6: Figure 1: Connecting The Gxp2120/2110 And The Gxp Extension Board
The first GXP EXT draws power directly from the phone. Connect the second GXP Extension unit using the connection plate and the connection cable. The GXP2120/2110 will automatically reboot and power up the GXP Extensions. Grandstream recommends, though not required, to use a separate power supply with the second GXP EXT. -
Page 7: Safety Compliances
If you purchased your GXP21xx from a reseller, please contact the company where you purchased your phone for replacement, repair or refund. If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before you return the product. -
Page 8: Product Overview
Programmable Hard Keys Programmable Soft Keys Extension Module Yes, up to 2 Expansion Yes, up to 2 Expansion Modules, 56 nodes each Modules, 56 nodes each Grandstream Networks, Inc. GXP21xx User Manual Page 7 of 44 Firmware version: 1.0.1.100 Last Updated: 10/2011... -
Page 9: Table 5: Gxp21Xx Key Features In A Glance
222mm (W) x 210mm (L) 77mm(H) 78mm (H) x 93mm (H) Weight 1.66KG (3.64lbs) 1.78KG (3.92lbs) 1.63KG (3.59lbs) ° ° Temperature 32 –104 F/ 0 – 40 Grandstream Networks, Inc. GXP21xx User Manual Page 8 of 44 Firmware version: 1.0.1.100 Last Updated: 10/2011... -
Page 10: Table 7: Gxp21Xx Technical Specifications
ANG (automatic gain control) Acoustic Echo Cancellation (AEC) with Acoustic Gain Control (AGC) for speakerphone mode, Support side tone Adaptive jitter buffer control (patent-pending) and packet delay & loss Grandstream Networks, Inc. GXP21xx User Manual Page 9 of 44 Firmware version: 1.0.1.100... - Page 11 Over, Support customizable idle screen via downloading XML by HTTP/TFTP Security User and administrator level passwords, MD5 and MD5-sess based authentication, AES based secure configuration file, SRTP, TLS, 802.1x media access control Grandstream Networks, Inc. GXP21xx User Manual Page 10 of 44 Firmware version: 1.0.1.100 Last Updated: 10/2011...
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Page 12: Using The Gxp21Xx Sip Enterprise Phone
Refresh the stock information when stock is enabled. • REVERSECUR Display the currency information in reverse order. • REFRESHCUR Refresh the currency information when currency is enabled. Grandstream Networks, Inc. GXP21xx User Manual Page 11 of 44 Firmware version: 1.0.1.100 Last Updated: 10/2011... -
Page 13: Table 9: Lcd Icons
Forward All and No Answer: INDICATES calls will be forwarded if Forward All and Forward on No Answer are enabled Keypad Locked: ON when the keypad is locked Grandstream Networks, Inc. GXP21xx User Manual Page 12 of 44 Firmware version: 1.0.1.100... -
Page 14: Table 10: Gxp21Xx Keypad Buttons
Press to enter menu when phone is in idle. Use it as ENTER key in MENU/OK keypad configuration Enter to retrieve voice mails or other messages Brings phonebook on screen Enable/Disable hands-free speaker Grandstream Networks, Inc. GXP21xx User Manual Page 13 of 44 Firmware version: 1.0.1.100 Last Updated: 10/2011... -
Page 15: Making Phone Calls
“virtually” mapped line is in use, the GXP21xx will flash the next available LINE (from left to right or from top to bottom for Multi Purpose Keys) in red. A line is ACTIVE when it is in use and the corresponding LED is red. Grandstream Networks, Inc. GXP21xx User Manual Page 14 of 44 Firmware version: 1.0.1.100... - Page 16 The paging/intercom function can only be used if the SERVER/PBX supports this feature and both the phones and PBX are correctly configured. • Take the Handset/SPEAKER/Headset off-hook Grandstream Networks, Inc. GXP21xx User Manual Page 15 of 44 Firmware version: 1.0.1.100...
- Page 17 2. Select “Direct IP Call” using the arrow-keys 3. Press OK to select 4. Input the 12-digit target IP address. (Please see example below) 5. Press OK key to initiate call Grandstream Networks, Inc. GXP21xx User Manual Page 16 of 44 Firmware version: 1.0.1.100...
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Page 18: Answering Phone Calls
Press the “DND” button to enable/disable “Do Not Disturb” or set DND in MENU->Preference (for GXP2100), the corresponding icon will be on the right hand side of the screen. When DND is enabled, the phone will not ring and send caller directly to voicemail. Grandstream Networks, Inc. GXP21xx User Manual Page 17 of 44 Firmware version: 1.0.1.100... -
Page 19: Phone Functions During A Phone Call
However, if a new call comes in, the other calls will be placed on hold and the host will have to individually re-join the held lines back into the conference by repeating the previous two steps again 2. Cancel Conference: Grandstream Networks, Inc. GXP21xx User Manual Page 18 of 44 Firmware version: 1.0.1.100... - Page 20 A blinking red MWI (Message Waiting Indicator) indicates a message is waiting. Press the Message button to retrieve the message. An IVR will prompt the user through the process of message retrieval. Press a specific LINE to retrieve messages for a specific line account. Grandstream Networks, Inc. GXP21xx User Manual Page 19 of 44 Firmware version: 1.0.1.100...
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Page 21: Call Features
BLF. Table 11: GXP21xx Call Features Call Features Block Caller ID (for all subsequent calls) Offhook and dial “*30”. Grandstream Networks, Inc. GXP21xx User Manual Page 20 of 44 Firmware version: 1.0.1.100 Last Updated: 10/2011... -
Page 22: Customized Lcd Screen & Xml
USTOMIZED CREEN Grandstream GXP21xx Enterprise IP phone support both simple and advanced XML applications: 1) XML Custom Screen and 2) XML Downloadable Phonebook. For more information on how to create a downloadable XML phonebook, creating a custom idle screen and/or reprogramming the softkeys on GXP21xx, please visit our website at: http://www.grandstream.com/support... -
Page 23: Configuration Guide
Users can choose English, Simplified Chinese, Traditional Chinese, Korean, Japanese, Italian, Spanish, French, German, Portuguese, Russian, Croatian, Hungarian, Polish, Slovenian, Arabic, Czech, Hebrew or Dutch which are built in the phone. Users could select Grandstream Networks, Inc. GXP21xx User Manual Page 22 of 44 Firmware version: 1.0.1.100... -
Page 24: Figure 2: Keypad Gui Flow
Reboot Select on Reboot and press Menu button to reboot the device. Exit Exit from this menu Figure 2: Keypad GUI Flow Grandstream Networks, Inc. GXP21xx User Manual Page 23 of 44 Firmware version: 1.0.1.100 Last Updated: 10/2011... - Page 25 Account 2 Account 3 Forward All Account 4 Forward Busy (Account 5 for GXP2120) Forward No Answer (Account 6 for GXP2120 No Answer Timeout Grandstream Networks, Inc. GXP21xx User Manual Page 24 of 44 Firmware version: 1.0.1.100 Last Updated: 10/2011...
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Page 26: Configuration Via Web Browser
• Account X: To configure each of the SIP accounts. • EXT X: To configure setting on extension module (Not applicable on the GXP2100) Grandstream Networks, Inc. GXP21xx User Manual Page 25 of 44 Firmware version: 1.0.1.100 Last Updated: 10/2011... -
Page 27: Table 13: Device Configuration - Status
GXP21xx establishes a PPPoE session if any of the PPPoE fields is set. 3. Static IP mode: Configure all of the following fields: IP address, Subnet Mask, Gateway, DNS Server 1, DNS Server 2 and Preferred DNS Server. Grandstream Networks, Inc. GXP21xx User Manual Page 26 of 44 Firmware version: 1.0.1.100... - Page 28 This parameter controls the date/time display according to the specified time zone. If “Allow DHCP Option 2 to override Time Zone setting” is checked, the time zone will be overridden by the DHCP server. Grandstream Networks, Inc. GXP21xx User Manual Page 27 of 44 Firmware version: 1.0.1.100...
- Page 29 LCD time display in 12 hour or 24 hour format. Disable in-call DTMF Default is “No”. This field is used to hide the keypad input during a call. display Grandstream Networks, Inc. GXP21xx User Manual Page 28 of 44 Firmware version: 1.0.1.100...
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Page 30: Table 15: Device Configuration - Settings /Advanced Settings
NAT IP address used in SIP/SDP message. Default is blank. STUN Server IP address or Domain name of the STUN server. STUN resolution result will display in the STATUS page of the Web UI. Grandstream Networks, Inc. GXP21xx User Manual Page 29 of 44 Firmware version: 1.0.1.100... - Page 31 Firmware upgrade may take up to 10 minutes depending on network environment. Do not interrupt the firmware upgrading process. Note: Grandstream strongly recommends that the user upgrade firmware locally in a LAN environment if using TFTP to upgrade. Please DO NOT interrupt the upgrade process (especially the power supply) as this will damage the device.
- Page 32 To configure a User ID/extension to dial automatically when the phone is taken offhook. Syslog Server The IP address or URL of System log server. This feature is especially useful for ITSPs. Grandstream Networks, Inc. GXP21xx User Manual Page 31 of 44 Firmware version: 1.0.1.100 Last Updated: 10/2011...
- Page 33 System Ring Tone System ring tone. Default is North American standard. Adjust system ring tone frequencies and cadences based on local telecom standard. Grandstream Networks, Inc. GXP21xx User Manual Page 32 of 44 Firmware version: 1.0.1.100 Last Updated: 10/2011...
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Page 34: Grandstream Networks, Inc
If enabled, when the phone is in idle screen, press and hold STAR key for 4 Keypad locking seconds and the keypad will be locked. The password to lock/unlock can be configured. Grandstream Networks, Inc. GXP21xx User Manual Page 33 of 44 Firmware version: 1.0.1.100... -
Page 35: Table 16: Sip Account Settings
Polish, Portuguese, Russian, Slovenian, Simplified Chinese and Traditional Chinese. Note: The “Automatic” setting in language refers to Grandstream’s IP2Location client which when connected to Internet would attempt to lookup a database (driven by Grandstream) with the IP address for its geographical location. - Page 36 SIP Transport Choose SIP Transport between UDP and TCP. Default is UDP. SIP URI Scheme when Select “sip:” or “sips:”. Default is “sips:”. using TLS Grandstream Networks, Inc. GXP21xx User Manual Page 35 of 44 Firmware version: 1.0.1.100 Last Updated: 10/2011...
- Page 37 DTMF is combined in audio signal (not very reliable with low-bit-rate codec), via RTP (RFC2833), or via SIP INFO. DTMF Payload Type Sends DTMF using RFC2833. The default is 101. Grandstream Networks, Inc. GXP21xx User Manual Page 36 of 44 Firmware version: 1.0.1.100...
- Page 38 Account 1. Call Log User can choose to disable Call Log and what kind of calls to log. Grandstream Networks, Inc. GXP21xx User Manual Page 37 of 44 Firmware version: 1.0.1.100...
- Page 39 Default is “No”. If set to “Yes”, GXP21xx will automatically switch on speaker to answer the incoming call. Set to Intercom/Paging mode, it will answer the call based on the SIP info header from the server. Grandstream Networks, Inc. GXP21xx User Manual Page 38 of 44 Firmware version: 1.0.1.100...
- Page 40 G.729. If set to “Yes”, when silence is detected, a small quantity of VAD packets (instead of audio packets) will be sent during the period of no talking. If set to “No”, this feature is disabled. Grandstream Networks, Inc. GXP21xx User Manual Page 39 of 44 Firmware version: 1.0.1.100...
- Page 41 Jitter buffer type: Fixed or Adaptive. Default value is Adaptive. Jitter Buffer Length Jitter buffer length. Default value is 300ms. The valid range is between 100ms and 800ms. Grandstream Networks, Inc. GXP21xx User Manual Page 40 of 44 Firmware version: 1.0.1.100...
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Page 42: Saving The Configuration Changes
Press the “Reboot” button at the bottom of the configuration menu to reboot the phone remotely. The web browser will then display a message window to confirm that reboot is underway. Wait about 30 seconds to log in again. Grandstream Networks, Inc. GXP21xx User Manual Page 41 of 44 Firmware version: 1.0.1.100... -
Page 43: Software Upgrade & Customization
Please check the Support/Download section of our website to obtain this HTTP server IP address: http://www.grandstream.com/support/firmware. Alternatively, download and install a free TFTP or HTTP server to the LAN to perform firmware upgrades. A free Windows version TFTP server is available: http://support.solarwinds.net/updates/New-customerFree.cfm. -
Page 44: Configuration File Download
XML file named “cfgxxxxxxxxxxxx.xml”, where “xxxxxxxxxxxx” is the MAC address of the device, i.e., “cfg000b820102ab”. The configuration file name should be in lower cases. For more details on XML provisioning, please refer to http://www.grandstream.com/support. Managing Firmware and Configuration File Download When “Automatic Upgrade”... -
Page 45: Restore Factory Default Setting
Step 3: Press the “OK” button to move the cursor to “OK”. Press “OK” button again to confirm. If the MAC address is correct, the phone will reboot. Otherwise, it will exit to previous keypad menu interface. Grandstream Networks, Inc. GXP21xx User Manual Page 44 of 44 Firmware version: 1.0.1.100...