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EBN Solid POS 70 Series Service Manual

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Rev. 1.1

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Summary of Contents for EBN Solid POS 70 Series

  • Page 1 1/84 Rev. 1.1...

  • Page 2: Table Of Contents

    Contents Chapter 1 : Troubleshooting........................ 4 1.1 Symptoms and Solutions....................... 4 1.2 BIOS Upgrade..........................7 Chapter 2 : Disassembly , Assembly....................9 2.1 Main Unit ............................. 9 2.1.1 Front Bezel + Sponge Bezel ..................9 2.1.2 Touch Panel + Touch Screen Holder................. 10 2.1.3 LCD, AUO 15”...
  • Page 3 2.6.1 HDD .......................... 47 2.6.2 Pole Display ......................48 2.6.3 MSR .......................... 51 2.6.4 MSR+ I Button......................53 2.6.5 MSR+ Smart Card..................... 55 2.6.6 2nd Display W/ Touch ....................59 2.6.7 RFID ......................... 65 2.6.8 Compact Flash ......................67 2.6.9 Smart Card ........................

  • Page 4: Chapter 1 : Troubleshooting

    Chapter 1 : Troubleshooting Symptoms and Solutions Error Code Symptom Check Points Detail Steps 1. Check LED Light (Upper Left) should be on 2. If yes to item 1, open upper case, check if RAM well plugged on the memory slot 1.RAM 3.
  • Page 5 Error Code Symptom Check Points Detail Steps 1. Shut down power 1. Inverter to LCD 2. Open upper case, check cable between inverter and LCD well cable, connected or not. 2. Inverter to MB 4. If fail, check cable between inverter and mother board well LCD Turn 1005 cable, (2.3.7.1)
  • Page 6 Error Code Symptom Check Points Detail Steps 1. Shut down power 2. Check keyboard cable connection 3. If fail, replace with another keyboard for testing Boot Up K/B 1.100PIN Cable 1009 4. If fail, open upper case, check 100 pin cable between IO board Malfunction 2.MB(2.3.1) and MB well connected or not...

  • Page 7: Bios Upgrade

    1.2 BIOS Upgrade 1. Boot the system with a bootable floppy disk a. A Windows 98/ME startup disk can be used b.Or you can create an MS-DOS startup disk under Windows XP, to create an MS-DOS startup disk under Windows XP, right click on the 3 ½ floppy drive icon under my computer and select format. On the format dialog box, check the box next to “Create MS-DOS startup disk”...
  • Page 8 5. Reboot the system once the bios update has been completed. Note: The BIOS contained here are exclusively for POS72/75 only. manufacturer assumes no responsibility for damages resulting from improper use or lack of technical expertise. 8/84 Rev. 1.1...

  • Page 9: Chapter 2 : Disassembly , Assembly

    Chapter 2 : Disassembly , Assembly Main Unit 2.1.1 Front Bezel + Sponge Bezel Item Photo Description 1. Use screw driver to open upper case. 2. 2 screws needs to be removed 1. Remove 2 screws 2. Remove cover bracket 1.

  • Page 10: Touch Panel + Touch Screen Holder

    Item Photo Description 1. Separate front and back cover 1. Remove 12 screws 2. Remove speaker tape 1. Turn to front side 2. Remove and replace with another front bezel 2.1.2 Touch Panel + Touch Screen Holder Item Photo Description 1.
  • Page 11 Item Photo Description 1. Turn to back side and remove tape 1. Turn to front side and remove touch panel module 2. Replace with another touch panel module 11/84 Rev. 1.1...

  • Page 12: Lcd, Auo 15" 1024 X 768

    2.1.3 LCD, AUO 15” 1024 x 768 Item Photo Description 1. Follow 2.1.2 item 1 to item 3 (action 2. Turn to back side 3. Remove 4 screws 1. Cut plastic string 1. Remove 2 inverter cables 2. Remove LCD cable from LCD chassis 3.

  • Page 13: Msr (Refer To 2.5.4)

    Item Photo Description 1. Remove 2 screws from left LCD holder 2. Remove 2 screws from right LCD holder 3. Remove and replace with another 2.1.4 MSR (Refer to 2.5.4) 2.1.5 Mother Board (Refer to 2.3) 13/84 Rev. 1.1...

  • Page 14: Emi Chassis

    2.1.6 EMI Chassis Item Photo Description 1. Remove 2 screws 1. Open upper case 2. Remove 7 screws 1. Remove and replace another EMI chassis 14/84 Rev. 1.1...

  • Page 15: Key Lock Set

    2.1.7 Key Lock Set Item Photo Description 1. Follow 2.1.6 item 1 to 3 remove EMI chassis 1. Remove 2 screws 2. Remove cover bracket 1. Remove 2 antennas 2. Remove tape 1. Remove 4 screws 15/84 Rev. 1.1...
  • Page 16 Item Photo Description 1. Separate front cover from back cover 1. Remove 4 screws from hinge Set upper case vertically Remove back hinge cover 1. Set upper case horizontally 2. Remove front hinge cover 16/84 Rev. 1.1...
  • Page 17 Item Photo Description 1. Remove 3 screws at left hinge 2. Remove 3 screws at right hinge 1. Separate upper case from bottom case 2. Pull out cables from upper case 1.Remove and replace with another key lock set (W/ LCD Hinge Assembly / LCD Base) 17/84 Rev.

  • Page 18: Base Unit

    Base Unit 2.2.1 Base Housing Item Photo Description 1. Remove 4 screws from hinge front side 1. Set upper case vertically 2. Remove back hinge cover 1. Set top upper case horizontally 2. Remove front hinge cover 1. Remove 3 screws at left hinge 2.
  • Page 19 Item Photo Description 1. Separate upper case from bottom case 2. Pull out cables from upper case 1. Turn the bottom case to the bottom side 2. Remove 2 screws to take off the kit cover 1. Turn the bottom case top side 2.
  • Page 20 Item Photo Description 1. Turn to the rear side of the bottom case 2. Remove 2 screws to open the HDD cover 1. Remove and replace with another base housing from base chassis 20/84 Rev. 1.1...

  • Page 21: Swivel Housing Rear / Front

    2.2.2 Swivel Housing Rear / Front Item Photo Description 1. Remove 4 screws from hinge Set upper case vertically Remove back hinge cover Set upper case horizontally Remove front hinge cover 21/84 Rev. 1.1...

  • Page 22: P/S 220W W/Pfc

    2.2.3 P/S 220W W/PFC Item Photo Description 1. Follow 2.2.1 item 1 to 10 (Remove base housing) 2. Remove power cable 3. Remove HDD to M/B cable 4. Pull out HDD tray 1. Turn to bottom side and remove 6 screws 1.
  • Page 23 Item Photo Description 1. Separate swivel hinge from base chassis 1. Remove black magic sticker used for tightening cables 2. Pull out cables from swivel hinge one by one 1. Remove power cable which connects PSU and I/O Board 2. Remove 2 tapes 1.
  • Page 24 Item Photo Description 1. Pay attention to the position for cable 1. Remove 3 screws 1. Pull up from the hooker and pull to left direction to remove power supply 2. Replace with another power supply 24/84 Rev. 1.1...

  • Page 25: I/O Board

    2.2.4 I/O Board Item Photo Description 1. Follow 2.2.3 item 1 to 6 2. Remove USB Cable 3. Remove Power supply to I/O board cable 4. Remove 100pin cable 5. Remove power supply to AC input cable 1. For USB cable, need to remove 1 screw from I/O board 1.
  • Page 26 Item Photo Description 1. Remove 12 screws 1. Remove 4 screws on I/O board 2. Remove and replace with another I/O board 3. Follow steps back to item 1 for assembly 2.2.5 HDD / HDD Tray (Refer to 2.5.2) 26/84 Rev.

  • Page 27: Jumper Cover

    2.2.6 Jumper Cover Item Photo Description 1. Turn the bottom case to the bottom side 2. Remove 1 screw 3. Remove and replace with another jumper cover 27/84 Rev. 1.1...

  • Page 28: Boards

    Boards 2.3.1 Main Board Item Photo Description 1. Use screw driver to open upper case. 2. Remove 2 screws 1. Remove 2 screws 2. Remove cover bracket 1. Remove Cables, M/B To Inverter 2. Remove Cables, M/B To Touch Control Board 3.
  • Page 29 Item Photo Description 1. Remove Inverter Cable on top 2. Remove Inverter Cable bottom 1. Remove 2 screws on bridge board 1. Remove bridge board 1. Remove 6 screws on M/B 2. Remove 2 銅柱 29/84 Rev. 1.1...

  • Page 30: Bridge Board

    Item Photo Description 1. Remove and replace with another 2.3.2 Bridge Board Item Photo Description 1. Follow 2.3.1 item 1 2. Open upper case 3. Remove VGA cable from bridge board 4. Remove 2 screws on bridge board 1. Remove and replace another bridge board 30/84 Rev.

  • Page 31: Inverter

    2.3.3 Inverter Item Photo Description 1. Follow 2.3.1 item 1 2. Remove 3 cables 3. Remove 2 screws 1. Remove and replace with another inverter board 31/84 Rev. 1.1...

  • Page 32: Touch Control Board

    2.3.4 Touch Control Board Item Photo Description Follow 2.3.3 item 1 to 2 remove inverter board Remove cable from touch control board Remove 4 screws 1. Push out black clicker from connector CN2 1. Remove touch control board 2. Pull out touch panel cable 3.

  • Page 33: Button Board (For Pos 75)

    2.3.5 Button Board (For POS 75) Item Photo Description 1. Follow 2.3.1 item 1 2. Open upper case 1. Remove cable from button board 2. Remove 2 screws 1. Remove and replace with another button board 33/84 Rev. 1.1...

  • Page 34: Cables

    Cables 2.4.1 Cable, M/B To Inverter Item Photo Description Part Number: 21600003RH 1. Use screw driver to open upper case. 2. Remove 2 screws Remove cable on MB location CN17 Remove cable on inverter board Replace with another inverter cable 34/84 Rev.

  • Page 35: Cable, M/B To Touch Control Bd

    2.4.2 Cable, M/B To Touch Control BD Item Photo Description Part Number: 21600004RH Use screw driver to open upper case. Remove 2 screws 1. Remove 3 cables 2. Remove 2 screws 1. Remove inverter board 35/84 Rev. 1.1...
  • Page 36 Item Photo Description Remove and replace with another Touch Control board cable (Main Board Location CN 17) Follow steps back to item 1 for assembly 36/84 Rev. 1.1...

  • Page 37: Cable, M/B To Speaker

    2.4.3 Cable, M/B To Speaker Item Photo Description Part Number: 21600006RH Follow 2.1.1 item 1 to 7 turn to Front side and remove front bezel Turn to back side and remove cable on MB location CN 14 Remove black tape Remove 2 screws on left speaker Remove 2 screws on right speaker Replace with another speaker cable...

  • Page 38: Cable, M/B To I/O Bd 100P

    2.4.4 Cable, M/B To I/O BD 100P Item Photo Description Part Number: 21600007RH Follow 2.1.7 item 1 to 9 to disassemble upper case Follow 2.2.1 item 1 to 10 to disassemble base unit Follow 2.2.3 item 1 to 7 to remove tapes and power supply cable Remove black magic sticker Pull out cables from swivel hinge...

  • Page 39: Cable, M/B To Hdd 80P

    2.4.5 Cable, M/B To HDD 80P Item Photo Description Part Number: 21600008RH Follow 2.2.1 item 1 to 10 to disassemble base unit Remove and replace with another HDD cable Follow steps back to item 1 for assembly 2.4.6 Cable, 2nd VGA to I/O Board Item Photo Description...
  • Page 40 Item Photo Description Remove 2 screws from front side to disassemble VGA connector Remove power cable from IO board Remove power cable 1. Remove black tape Remove black tape Remove fan cable Remove screw from USB cable Remove USB cable connector in order to take off AC Inlet To P/S cable Replace with another AC Inlet To...

  • Page 41: Cable, M/B To I/O Bd 20P Usb

    2.4.7 Cable, M/B To I/O BD 20P USB Item Photo Description Part Number: 21600016 MB Location CN11 Follow 2.1.7 item 1 to 9 to disassemble upper case Follow 2.2.1 item 1 to 10 to disassemble base unit Follow 2.2.3 item 1 to 7 Remove black magic sticker Pull out cables from swivel hinge one by one...

  • Page 42: Cable, Lcd To Bridge Board

    2.4.9 Cable, LCD to Bridge Board Item Photo Description 1 Part No.:21600005RH 1. Follow 2.1.2 item 1 to item 3 remove touch panel 2. Turn to back side 3. Remove 4 screws 1. Cut plastic string 1. Remove 2 inverter cables 2.
  • Page 43 Item Photo Description 1. Remove LCD chassis 1. Remove tape 2. Remove and replace with another LCD cable 3. Follow steps back to item 1 for assembly 43/84 Rev. 1.1...

  • Page 44: Main & Base Unit Assembly

    Main & Base Unit assembly Item Photo Description 1. Prepare upper and base unit 1. Put upper unit on the swivel hinge 1. Fasten 3 screws on the left side of neck 2. Fasten 3 screws on the right side of neck 1.
  • Page 45 Item Photo Description 1. Cables must go through the hole at center of upper case 2. Connect cables to the MB 1. Tied cables with magic tape 2. Fasten cover bracket with 2 screws 1. Fasten EMI cover on the upper case with 7 screws 1.
  • Page 46 Item Photo Description 1. Put swivel hinge back cover on case 1. Fasten 4 screws 46/84 Rev. 1.1...

  • Page 47: Accessories

    Accessories 2.6.1 HDD Item Photo Description 1. Follow 2.2.1 item 1 to 10 (Remove base housing) 2. Remove power cable 3. Remove HDD to M/B cable 4. Pull out HDD tray 1. Remove 2 screws from HDD left hand side 2.

  • Page 48: Pole Display

    2.6.2 Pole Display Item Photo Description 1. Packing List: a. Assembly（1 )Tube and（2 )VFD Unit H/W Installation 1. Remove the customer display cover from rear base 1. Remove two screws marked in red 1. Install the VFD kit on rear base 48/84 Rev.
  • Page 49 Item Photo Description 1. Connect VFD cable to COM1 and screw up 1. Remove jumper cover, adjust Pin9 13-14 close for COM1 to be 12V Verification Verify the VFD through by Hyper Terminal as following procedure. Enter to “All Programs” “Communication”...
  • Page 50 Item Photo Description 1. Set “area code” and click OK 1. Select on using COM1 port. 1. Set on Baud Rate to be 9600 bps. 1. Press random character from keyboard which will be shown on VFD 50/84 Rev. 1.1...

  • Page 51: Msr

    2.6.3 MSR Item Photo Description 1. 3 tracks MSR module (PS2) H/W Installation 1. Screw off the cover. 1. Pass through the MSR cable under the Inverter BD, connect to CN12 of 1. Screw up the module to the slot. 51/84 Rev.
  • Page 52 Verification 1. Enter to “Accessories” “Notepad” 1. Stripe the MSR card to Reader and complete test OK. 52/84 Rev. 1.1...

  • Page 53: Msr+ I Button

    2.6.4 MSR+ I Button Item Photo Description 1. 3 tracks MSR module (PS2) H/W Installation 1. Screw off the cover. 1. Pass through the MSR cable under the Inverter BD, connect to CN12 of 1. Screw up the MSR to slot. 53/84 Rev.
  • Page 54 Verification 1. Enter to “Accessories” “Notepad” Complete test OK. I-Button Data Card Reader 54/84 Rev. 1.1...

  • Page 55: Msr+ Smart Card

    2.6.5 MSR+ Smart Card Item Photo Description 1. MSR 3 tracks (Serial Port) + Smart Card Reader module (USB) H/W Installation 1. Screw off the cover. 1. Pass through the cables under the Inverter BD, connect to COM cable to CN12 as red mark 1.
  • Page 56 Verification MSR 1. 1. Enter to” All Programs” “Communication” “Hyper Terminal” 2. b. Set the configuration as same to VFD as above 1. Set on using COM5 port. 1. Set on Baud Rate to be 9600 bps. 1. Stripe the MSR card to Reader and complete test OK 56/84 Rev.
  • Page 57 Smart Card Driver Installation and Verification 1. Select “Yes, this time only” and Click Next 1. Install the software automatically [Recommended] and Click Next 1. Click Finish for complete installation 1. Enter to Smart Card Utility Select “SYN_PcSc_Test” 57/84 Rev. 1.1...
  • Page 58 Item Photo Description 1. Select STD 200 0 1. Insert IC Card to slot 1. Show “PASS” complete test OK 58/84 Rev. 1.1...

  • Page 59: 2Nd Display W/ Touch

    2.6.6 2nd Display W/ Touch Item Photo Description 1. 12.1 / 15” display with Fujitsu Touch Panel 2. Cable 1: VGA with power pin I/P. Cable 2: Serial touch with power pin I/P. H/W Installation 1. Screw off the two screws as red mark.
  • Page 60 Item Photo Description 1. Fasten the 2nd display with 6 screws as red mark. Connect cable 1 to VGA port and cable 2 to COM1 1. Remove the jumper cover, adjust Pin1 21-22 close for COM1 to be Driver Installation and Verification Driver Installation and Verification 1.
  • Page 61 Item Photo Description 1. Set main display by “Settings” to 2.[Multiple Monitors ]… 1. Select “Extend my Windows Desktop onto this monitor on VIA/S3G. 1. Click “Yes” for save the settings. The 2nd display was shown out the extend the screen Install Touch Driver 1.
  • Page 62 Item Photo Description 1. Select “Touch Driver” 1. Select “FUJITSU TOUCH PANEL” 1. Select “Fujitsu Touch Panel Driver (SERIAL Interface)” 1. Select “Non Plug and Play Device” and click OK 62/84 Rev. 1.1...
  • Page 63 Item Photo Description 1. Click OK for completed installation 1. Select dual port for touch by COM1 and COM6 1. Completed installation Click “Yes” for restart system 1. Enter to “Control Panel” 63/84 Rev. 1.1...
  • Page 64 Item Photo Description 1. Click “Touch Panel” icon 1. Select Dual monitor set-up 1. Select “Calibration” Connected port COM1 & COM6 64/84 Rev. 1.1...

  • Page 65: Rfid

    2.6.7 RFID Item Photo Description 1. RFID module (Serial I/F) H/W Installation 1. Screw off the cover. 1. Pass through the RFID cable under the Inverter BD, connect to CN12 of 1. Screw up the RFID on the slot. 65/84 Rev.
  • Page 66 Verification 1. Enter to” All Programs” “Communication” “Hyper Terminal” 2. Set the configuration as same VFD as above 1. Set on using COM5 port. 1. Set on Baud Rate to be 9600 bps. 1. Attach the RFID card to Reader, completed test OK 66/84 Rev.

  • Page 67: Compact Flash

    2.6.8 Compact Flash Item Photo Description 1. Compact Flash 1. Use screw driver to open upper case 2. Remove 2 screws 1. Remove 2 screws on bridge board 1. Take off plastic strings from the hook 2. Remove bottom cable 67/84 Rev.
  • Page 68 Item Photo Description 1. Put compact flash on socket 68/84 Rev. 1.1...

  • Page 69: Smart Card

    2.6.9 Smart Card Item Photo Description 1. MSR 3 tracks (Serial Port) + Smart Card Reader module (USB) H/W Installation 1. Screw off the cover. 1. Pass through the cables under the Inverter BD. Connect Smart cable to JP6 as red mark 1.
  • Page 70 Smart Card Driver Installation and Verification 3. Select “Yes, this time only” and Click Next 4. Install the software automatically [Recommended] and Click Next 5. Click Finish for complete installation 6. Enter to Smart Card Utility Select “SYN_PcSc_Test” 70/84 Rev. 1.1...

  • Page 71: I Button

    Item Photo Description 7. Select STD 200 0 8. Insert IC Card to slot 9. Show “PASS” complete test OK 2.6.10 I Button Item Photo Description 1. PS2-I button module kit 71/84 Rev. 1.1...
  • Page 72 H/W Installation 1. Screw off the cover. 1. Pass through the I-button under the Inverter BD, connect to CN12 of M/B 1. Screw up the MSR to slot. Verification 1. Enter to “Accessories” “Notepad” 72/84 Rev. 1.1...

  • Page 73: Mini Pci Wireless Lan

    Item Photo Description Complete test OK. I-Button Data 2.6.11 Mini PCI Wireless LAN Item Photo Description Mini PCI Wireless LAN 1. Use screw driver to open upper case 2. Remove 2 screws 1. Insert the WLAN card to mini PCI slot 2.
  • Page 74 Item Photo Description 1. Press Wireless LAN Card 2. Make sure connected well 1. Remove 2 screws from cover bracket 2. Remove cover bracket 3. Antenna cable needs to go under cover bracket 4. Remove EMI cover 1. Tied Antenna cable with other cables 1.
  • Page 75 Item Photo Description 1. Tighten 7 screws on EMI cover. 75/84 Rev. 1.1...

  • Page 76: Chapter 3 : Spare Parts List

    Chapter 3 : Spare parts list Main Unit 3.1.1 Explode of Main Unit 3.1.2 Main Unit Parts list & quotation Item Parts No. Description Q’ty Price (US$) 15.0" Bezel PC+ABS 1CAV 10500004RH Call Sales @Rubber Black +T4000, 310*2.4*1.5T @Rubber Black +T4000, 238*2.4*1.5T 12.1"...
  • Page 77 Item Parts No. Description Q’ty Price (US$) 21100014RH LCD, AUO 15” 1024 x 768, 350nits Call Sales 21100001RH LCD, LG 12’1, 800*600, 300nits Call Sales 30100017RH LCD Chassis-15.0(AUO) Call Sales 30100010RH LCD Chassis-12.0 (LG) Call Sales 30200007RH LED Lens, transparent Call Sales 10100001RH Main Board,...

  • Page 78: Base Unit

    Base Unit 3.2.1 Explode of Base Unit 78/84 Rev. 1.1...

  • Page 79: Base Unit Parts List & Quotation

    3.2.2 Base Unit Parts list & quotation Item Parts No. Description Q’ty Price (US$) Swivel Front Cover, Black Sub-ASSY Call Sales 10500002RH Call Sales 30200009RH KIT Cover Swivel Rear Cover, Black Sub-ASSY Call Sales 10500001RH Call Sales 30200003RH Base Housing,PC+ABS,Black Call Sales 30200013RH HDD Cover...
  • Page 80 Part No. Description Photos Price (US$) 21600007RH Cable, M/B To I/O BD 100P Call Sales 21600008RH Cable, M/B To HDD 80P Call Sales Cable, 2 VGA to I/O board 21600009RH 10 pin transfer to D-SUB 15 Call Sales pins Cable, M/B To I/O BD 20P 21600016RH Call Sales 21600088RH...

  • Page 81: Accessories

    Part No. Description Photos Price (US$) 21600002RH Cable for 24V Printer Call Sales Accessories 3.4.1 Power Cord Part No. Description Photos Price (US$) POWER CORE FOR USA Call Sales 20700001RH POWER CORD FOR UK Call Sales 20700005RH POWER CORD FOR EUR Call Sales 20700002RH POWER...

  • Page 82: Msr

    A10400265RH VFD Type Call Sales A10400264RH LCD Type Call Sales 3.4.4 MSR Part No. Description Photos Price (US$) A10400010RH 2 Track : PS2 Call Sales A10400023RH 2 Track : RS232 Call Sales A10400009RH 3 Track : PS2 Call Sales A10400024RH 3 Track : RS232 Call Sales 3.4.5 2nd Display...

  • Page 83: Rfid

    3.4.6 OS Part No. Description Price (US$) Call Sales 20900003RH Win2000 Professional Edition 20900001RH WinXP Professional Edition Call Sales 20900008RH Microsoft XP Home SP2, Chinese Ver. Call Sales 20900002RH WEPOS, English Ver. Call Sales 3.4.7 RFID Part No. Description Photos Price (US$) A10400005RH RFID...

  • Page 84: I Button +Msr 2T Kb

    3.4.11 I Button +MSR 2T KB Part No. Description Photos Price (US$) A10400121RH I Button +MSR 2T KB Call Sales 3.4.12 Wireless LAN Part No. Description Photos Price (US$) 30400001RH ANTENNA 35B/L+R Call Sales WIRELESS LAN 11g MINI 10100029RH Call Sales PCI MODULE 84/84 Rev.

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