VTech VT9011 User Manual

VTech VT9011 User Manual

Vtech vt9011 digital enhanced cordless telephone (dect)
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Summary of Contents for VTech VT9011

  • Page 1 VT9011...
  • Page 2: Important Safety Instructions

    This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech Please call our product.
  • Page 3 Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3.
  • Page 4: Table Of Contents

    Table of contents Getting started Location ......1 Redial a number from the redial list ..14 Setting up .
  • Page 5 In this guide Settings Answering machine Handset settings..... . . 25 Using the answering machine from the handset ..... . 36 Display contrast / Handset name .
  • Page 6 In this guide Using additional handsets Registering an additional handset ..45 Select base ......46 De-register a handset .
  • Page 7: Getting Started

    Getting started Location WARNING Do not place your VT9011 in the Place your VT9011 within 2 metres of the mains power bathroom or other humid areas. socket and telephone socket so that the cables will reach. Handset range The VT9011 has a range of 300...
  • Page 8 Eventually they will need to be replaced. New batteries are available from the VT9011 Helpline on (852)2776 3223. After charging your handset for the first time, subsequent charging time is about 6–8 hours a day.
  • Page 9: Setting Up For Multiple Packs

    Setting up for multiple packs Using your VT9011 on a Broadband line? If you have purchased a VT9011 multiple pack, you will If this product is to be used on a broadband line then you must ensure need to prepare any additional handsets and chargers for use.
  • Page 10: Set Date And Time Manually

    Getting started Any additional handsets supplied as part of a multipack are Date and time Providing you have subscribed to your pre-registered to the base so, once charged, are ready for use. network’s Caller Display service, the The handset number is shown in the display. date and time is set automatically for all handsets when you receive your Set date and time manually...
  • Page 11: Getting To Know Your Phone

    Getting to know your phone Handset buttons Option button (right) Press to open the Menu, Press to open a list of important phone number. Press to select options displayed on screen (UP) Redial Switch Call Waiting In standby, press to open and Press to toggle between the two callers scroll through the Redial list.
  • Page 12: Handset Display / Display Icons

    Getting to know your phone Handset display Handset name/number Time Date Display icons Shows handset battery status. On – answering machine on. Scrolls when the handset is charging. Off – answering machine off. Empty when filled in black. Flashing – new answering machine messagse.
  • Page 13: Base

    Getting to know your phone Base Off hook light Power light Find Answering machine Press to ring all registered display Flashes when the handset is On: power on. handsets, helpful for finding Answering taking or making a call. a missing handset. machine off.
  • Page 14: Navigating The Menus

    Getting to know your phone Navigating the menus Option buttons Press to select the option displayed Your VT9011 has an easy to use menu system. on the screen. Each menu has a list of options, which you can see on the Menu menu map on the following page.
  • Page 15: Menu Map

    Getting to know your phone Menu map Answer machine Sound Settings Play messages Ringer H/set settings Delete msg Tones Base settings Answer on/off Date/Time/Alarm Outgoing msg Ans. settings Remote Access The following menus can be accessed by pressing the relevant button: Directory empty Redial list Names menu...
  • Page 16: Using The Phone

    Using the phone Switch handset on or off When you make a call, the light on the base flashes. To switch off Call timer 1. Press and hold Your handset will automatically time the duration of all external calls. is displayed, press to confirm.
  • Page 17: Receive A Call

    1. Press Call Waiting Providing you have subscribed to your network’s Call Waiting service and it is switched on, your VT9011 will alert you to a second incoming call while you are already engaged on an external call. 1. You will hear the call waiting tone and the display will show the number of the caller, or the name if it matches an entry in your directory.
  • Page 18: Earpiece / Handsfree Volume

    Using the phone Earpiece / handsfree volume During a call you can adjust the volume of the earpiece or loudspeaker. There are 5 levels. 1. Press to increase or decrease the volume. Secrecy (Mute) During a call, you can talk to someone nearby without your caller hearing.
  • Page 19: Answer A Call Handsfree

    Using the phone 2. Press to end the call. Answer a call handsfree When the phone rings: 1. Press . The call is transferred to the handset loudspeaker. Switch to handsfree during a call 1. During a call: press to put the call on the loudspeaker. To switch handsfree off and return the call to the earpiece, press again.
  • Page 20: Redial A Number From The Redial List

    Using the phone Redial a number from the redial list 1. Press , the last number you called is displayed. 2. Press to scroll to the number you want. 3. Press to dial. Save a number from the redial list to the directory 1.
  • Page 21: Delete All Redial Numbers

    Using the phone 4. Press to confirm or to cancel. 5. Press to return to the previous menu level. Back Delete all redial numbers 1. Press . The last number dialled is displayed. 2. Press and scroll and press Option Delete all 3.
  • Page 22: Find Handset (Paging)

    Message & Call inbox Your VT9011 has an inbox which shows the status of your messages and calls and gives a short cut to access: • Missed calls •...
  • Page 23: Directory

    Using the phone Directory Entering names Use the keypad letters to enter names, You can store up to 200 names and numbers in the directory. e.g. to store Tom: Press once to enter T. Names can be up to 15 characters long and numbers up to Press three times to enter o.
  • Page 24: View An Entry

    Using the phone View an entry 1. Press . The first entry is displayed. 2. Scroll to the entry you want. 3. Press and scroll Option View 4. Press . Scroll to view the name, number and group. 5. Press to return to the previous level.
  • Page 25: Edit A Name And Number

    Using the phone Edit a name and number 1. Press When editing a name or number, press Clear to delete characters and digits. 2. Scroll to the entry you want. 3. Press and scroll and press Option Edit entry 4. Use the keypad to enter a new name. 5.
  • Page 26: Copy All Entries

    Using the phone Copy all entries 1. Press You can copy the entire directory to another handset registered to the 2. The first entry is displayed. base. If the directory becomes full during 3. Press and scroll and press Option Copy all copying the display shows Memory full.
  • Page 27: Delete Entire Directory

    Using the phone Delete entire directory 1. Press 2. Press and scroll Option Delete all press 3. Press to confirm or to cancel. 4. Press to return to the previous menu level. Back Edit call group name 1. Press 2. Press and scroll Option Edit call grp...
  • Page 28: Change Call Group Ringtone

    Using the phone Change call group ringtone 1. Press 2. Press and scroll Option Edit call grp press 3. Scroll to the call group you want. 4. Press . Scroll . Press Ringtone 5. Press to choose the ringtone. A sample of each one is played.
  • Page 29: Sounds

    Sounds Handset ringer You can set different ringtones for external calls and internal calls. 1. Press , scroll and press Menu Sound Choose from 10 polyphonic and 5 standard handset ringtones. is highlighted. Press Ringer The handset also has 5 ringer volume 3.
  • Page 30 Sounds 5. Scroll . Press to select Battery low 6. Scroll . Press to select Out of range 7. Press to confirm. 8. Press to return to the previous menu level. Back...
  • Page 31: Settings

    Settings Handset settings Display contrast / Handset name 1. Press , scroll and press Menu Settings Adjust the display contrast to suit different lighting conditions. is highlighted. Press H/set settings There are 8 levels. Set a name for your handset, e.g. 3.
  • Page 32: Handset Reset

    Settings Handset reset 1. Press , scroll and press Restore your handset to its original Menu Settings factory settings. This will not affect: is highlighted. Press H/set settings • The phonebook • The Calls list • 3. Scroll and press Handset reset 4.
  • Page 33: Handset Priority

    Settings Handset priority 1. Press , scroll and press When you have more than one Menu Settings handset registered to your base, you 2. Scroll . Press can set one handset to ring before the Base settings others. This allows one handset user to 3.
  • Page 34: System Pin

    Settings System PIN 1. Press , scroll and press Menu Settings The System PIN is used when changing certain settings and registration / de- 2. Scroll . Press Base settings registration. The default setting is 0000. You can change this to your own 3.
  • Page 35: System Reset

    Settings System reset This resets your VT9011 to its original settings. 1. Press , scroll and press Menu Settings 2. Scroll . Press Base settings 3. Scroll . Press System reset 4. Enter the system PIN (original setting = 0000) and press 5.
  • Page 36: Date/Time/Alarm

    Settings Date/Time/Alarm Set date and time Providing you have subscribed to your network’s Caller Display service, the date and time is set automatically when you receive your first call. 1. Press , scroll and press Menu Settings 2. Scroll . Press Date/Time/Alarm is highlighted.
  • Page 37: Set Alarm Call

    Settings Set alarm call 1. Press , scroll and press Menu Settings 2. Scroll . Press Date/Time/Alarm 3. Scroll . Press Alarm 4. Enter the alarm time, using the 24 hour format, e.g. 0730 for 7.30am. 5. Scroll . Press to select Alarm on/off Daily...
  • Page 38: Calls Lists

    Calls lists Caller Display If you have subscribed to a Caller Display Service, you will be IMPORTANT To use Caller Display you must first able to see your caller’s number on your handset display subscribe to the service from your (provided it is not withheld) prior to answering the call.
  • Page 39: Dial From The Calls List

    Calls lists 5. Press to display details about the next call. When a Calls list is open, press scroll from the newest call to the 6. Press to return to the previous menu level. Back oldest, or press to scroll from the oldest call to the newest.
  • Page 40: Calls List Settings

    Calls lists 4. Enter the name. If you need to edit the number or name, press Clear to delete any 5. Scroll and edit the number if required. unwanted characters, then enter new Number ones using the keypad. 6. Scroll and press Select group set the call group you want.
  • Page 41: Delete An Entry

    Calls lists Delete an entry 1. Press 2. Press to scroll through the list to the entry you want. 3. Press . Scroll and press . Display Option Delete shows Deleted 4. Press to return to the previous menu level. Back Delete entire Calls list 1.
  • Page 42: Answering Machine

    Answering machine Your VT9011 can digitally record up to 15 minutes of You will need to set the day, date and time (if you have not already done so) messages or up to 59 messages. Each incoming message can so that you will know when each last up to a maximum of 1 minute.
  • Page 43: Outgoing Messages

    Answering machine Outgoing messages The outgoing message is the message a caller first hears when Answer and Record The pre-set Answer and Record the answering machine picks up their call. There are 2 pre- outgoing message, that allows your recorded outgoing messages to choose from (see note left) or caller to leave a message, is “Hello, you can record your own.
  • Page 44: Answer Settings

    Answer delay 2. Scroll and press Answer delay sets the number of times Ans. settings your VT9011 will ring before the 3. Press to select the outgoing message type, answer machine picks up your call and starts playing the outgoing message.
  • Page 45: Call Screening

    The call can be heard through the base speaker, or the handset as follows: 1. When your VT9011 rings, wait for the answering While screening, you can adjust the volume by pressing machine to take the call.
  • Page 46: Message Playback

    Answering machine Message playback 1. Press . Scroll . Press Each message is played back with the Menu Answer machine day and time of the call announced as is highlighted. Press well as the caller’s number (if Play messages available) and name if stored in the 3.
  • Page 47: Delete All Old Messages

    Answering machine Delete all old messages Answering machine messages that are not deleted are automatically saved. 1. Press . Scroll . Press Menu Answer machine Memory full If the caller’s still talking when the 2. Scroll and press Delete msg memory becomes full the caller hears “Thank you for calling”...
  • Page 48: Remote Access

    You can operate your answering machine from any Remote access When enabled, you can call in from Touchtone™ phone by calling your VT9011 and another phone to listen to your entering a 4 digit security code. messages and operate your answering machine.
  • Page 49: If You Forget To Switch On Your Answering Machine

    VT9011 have X messages” followed by “To hear main menu press 1”. will hang up. When you have accessed your VT9011, you can use the If no button is pressed for 8 seconds or more, your VT9011 will hang up.
  • Page 50 Answering machine Delete current message Skip forward to next message Set answer mode – this lets you select the outgoing message to Answer & Record or Answer Only Play outgoing message Set answering machine to On or Off Ends outgoing message recording...
  • Page 51: Using Additional Handsets

    Using additional handsets You can use up to five VT9011 additional handsets with your VT9011 base to extend your phone system without needing to install extension sockets for each new phone. Your VT9011 handset can also be registered to up to four other bases.
  • Page 52: Select Base

    Select base 1. Press , scroll and press Menu Settings If your VT9011 handset is registered to more than one base, you is highlighted. Press H/set settings can select which base to use. 3. Scroll and press If you have a handset registered to...
  • Page 53: Internal Calls

    Using additional handsets 6. Display shows  De-registered! 7. Press to return to the previous menu level. Back Internal calls Call another handset If you have more than one handset registered to the base, you can make internal calls between two handsets. 1.
  • Page 54: 3-Way Conference Call

    Using additional handsets 3-Way conference call If the other handset does not answer, press Single to return to your original You can hold a 3-way conference call between 2 internal caller. callers and 1 external caller 1. During your call, press 2.
  • Page 55: Help

    Help Phone does not work • Have you installed the batteries correctly? See page 2. • Check that the mains power is correctly connected. No dial tone • Is the telephone cord of the base plugged into the phone socket? •...
  • Page 56 You hear the busy tone when you press • Make sure the handset is in range of the base. • Another handset registered to your VT9011 base may be on the line. Answering machine does not record any messages • The memory may be full. Play and delete old messages, see page 41.
  • Page 57 Cannot register a handset to a base • You can register a total of 5 handsets to your VT9011 base and you can register your VT9011 handset to up to 4 bases. Check that you have not exceeded the limits.
  • Page 58 Buzzing noise on my phone or on other electrical equipment nearby • Sometimes your VT9011 can interfere with other electrical equipment if it is placed too close. It is recommended that you place your VT9011 at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference.
  • Page 59: General Information

    General information Safety information IMPORTANT • Only use the power supply suitable for the VT9011 This equipment is not designed for making emergency range. Using an unauthorised power supply will telephone call when the power fails. Alternative invalidate your guarantee and may damage the arrangements should be made for access to telephone.
  • Page 60: Cleaning

    General information • It is recommended that you place your product at • There is a slight chance your phone could be least one metre away from such appliances to damaged by an electrical storm. We recommend that minimise any risk of interference. you unplug the power and telephone line cord during an electrical storm.
  • Page 61: Technical Data

    Technical Specifications Base station dimensions: Standard: DECT Width / depth / height=150x110x81 mm Number of channels: Handset dimensions: Frequency: 1880MHz bis 1900MHz Width / depth / height=48x147x15 mm Range: Base station weight: 241g (without adaptor) up to 300 meters outdoors, up to 50 metes indoors Weight of a hansdet: 110g (with battery) Base station power supply:...
  • Page 62 Customer Service Centre Suite 1601, Lever Tech Centre, 69-71 King Yip Street, Kwun Tong, Kowloon, Hong Kong. Customer Service Hotline: (852) 2666 5558 Technical Inquiry Hotline: (852) 2667 7433...

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