Customer Information; Manufacturers' Warranties - forest river Travel Trailer Owner's Manual

CUSTOMER INFORMATION

Manufacturers' Warranties

The following list of components has been compiled to
help you know which products installed on your recre-
ational vehicle may have their own warranties. If you
have any of these components on your RV, be sure to
check the manufacturer's literature supplied with your RV
Owner's packet to confirm whether they require you to
register your purchase with them to validate their war-
ranty. These warranties usually apply only to the first
owner of the recreational vehicle. We recommend that
you send the various warranty registration cards immedi-
ately before any time constraints on registration expire.
Manufacturer's literature is supplied by each individual
company according to the specific items used in the pro-
duction of your RV. This information is part of the Own-
er's packet you received with your RV. Only those prod-
ucts which are used on your unit will be included in this
packet. Inspect this literature with your dealer during the
pre-delivery inspection and report any literature shortage
to the dealer at that time.
APPLIANCES
• Range
• Water Heater
• Range Hood
• Microwave/Convection Oven
• Coffee Maker
• Refrigerator
• Ice Maker
• Roof Air Conditioner
• Heaters
• Furnace
• Radio/Clock
• TV/VCR/CD/DVD
• GPS
WATER & DRAINAGE
• Water Pump
• Purifier
• Faucet
• Toilet
• Holding Tank
• Propane
• Propane Tanks
• Regulator
US ELECTRICAL
• 120/12V Converter
• Inverter
• Detector Generator
• Battery
MISCELLANEOUS
• Fire Extinguisher
• CO Detector
• Smoke Detector
• Propane Detector
• Rear Ladder
CHASSIS
• Hitch
• Stabilizing Jacks
NOTE:
A component manufacturer is one who produces a prod-
uct which is used in the production of your RV.
Taking Delivery
There is one form the dealer will complete concerning
your new recreational vehicle, the PDI (Pre-Delivery
Inspection sheet)/Warranty Registration form. If you do
not have a copy in your Owners packet, request a copy
of this form for your records. It is an important part of the
history of your RV. A qualified dealer representative will
perform a 'walk-through' demonstration which will pro-
vide you with important information regarding the opera-
tion of your unit. Be sure you fully understand the infor-
mation given and the proper functioning of your unit to
ensure you have the best camping experience possible.
Your dealer will fully explain all the system functions and
will supply component information for items used in the
manufacture of your recreational vehicle.
Making a Service Appointment
When you call to schedule your appointment, have the
following information available:
1. RV Identification Number (17 letters and digits,
sometimes referred to as a serial number).
2. Type of unit (for example, 2008 Cherokee Wolf
Pack fifth wheel).
3. Date of purchase.
4. Description of the problem.
5. History or repairs and repair center location (where
the repairs were performed).
6. A calendar with your schedule noted for conve-
nience in coordinating a service date that works for
you and the repair center.
Organize
Planning ahead and being prompt when having service
are beneficial for all. When someone misses his or her
appointment, or arrives late, it disrupts the service
schedule for the entire day. Please be courteous, and
drop your unit off at the scheduled time and on the
scheduled date. Have a list ready, be specific, and be
reasonable with your expectations. Some repairs may
require special-order parts.
Waiting at the Repair Facility
For safety reasons, most insurance policies prohibit non-
employee personnel to be in the work area. If it is neces-
sary for you to wait until the repairs are completed, most
dealers provide you with a safe, comfortable customer
lounge.
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