Phonak Virto V User Manual
  1. Manuals
  2. Brands
  3. Phonak Manuals
  4. Hearing Aid
  5. Virto V
  6. User manual
Phonak Virto V User Manual

Phonak Virto V User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
(V90/V70/V50/V30)
User Guide

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Virto V and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Phonak Virto V

Summary of Contents for Phonak Virto V

  • Page 1 (V90/V70/V50/V30) User Guide...
  • Page 2 This user guide is valid for: Wireless models CE mark applied Phonak Virto V90-10 O 2015 Phonak Virto V90-10 2015 Phonak Virto V90-312 2015 Phonak Virto V90-13 2015 Phonak Virto V70-10 O 2015 Phonak Virto V70-10 2015 Phonak Virto V70-312...
  • Page 3 Non wireless models CE mark applied Phonak Virto V90-nano 2015 Phonak Virto V90-10 NW O 2015 Phonak Virto V70-nano 2015 Phonak Virto V70-10 NW O 2015 Phonak Virto V50-nano 2015 Phonak Virto V50-10 NW O 2015 Phonak Virto V30-10 NW O...
  • Page 5 If no box is checked and you do not know the model of your hearing aid, please ask your hearing care professional. Model Battery type Phonak Virto V-nano Phonak Virto V-10 NW O Phonak Virto V-10 O Phonak Virto V-10 Phonak Virto V-312 Phonak Virto V-13 Your hearing care professional:...
  • Page 6 Your hearing aids have been developed by Phonak – the world leader in hearing solutions based in Zurich, Switzerland. These premium products are the result of decades of research and expertise and are designed to keep you connected to the beauty of sound! We thank you for making such a great choice and wish you many years of listening pleasure.

  • Page 7: Table Of Contents

    On/Off Batteries Putting on the hearing aid Removing the hearing aid Push button Volume control 10. Adjusting Virto V-nano with Phonak MiniControl Further Information 11. Care and maintenance 12. Wireless accessories 13. Service and warranty 14. Compliance information 15. Information and description of symbols 16.

  • Page 8: Quick Guide

    1. Quick guide Left & right hearing aid markings Blue marking for left hearing aid. Red marking for right hearing aid. Left Right Changing batteries Remove the Open the Place battery in the sticker from the battery door. battery door with the new battery.
  • Page 9 On/Off Push button Models with this option only: The push button on your hearing aid can have various functions. Volume control Models with this option only: To increase the volume, turn the volume control forwards. To decrease the volume, turn the volume control backwards.

  • Page 10: Parts Of The Hearing Aid

    • Or comparing your hearing aid with the following shown models. Pay attention to the shape of the hearing aid and if a volume control is present. Virto V-nano, V-10 O and V-10 NW O Sound output / wax protection system Custom made...
  • Page 11 Virto V-10 Sound output / wax protection system Custom made shell Push button Battery door Volume control Removal handle (optional) Virto V-312 Sound output / wax protection system Custom made shell Push button Battery door Volume control (optional) Virto V-13...

  • Page 12: Left & Right Hearing Aid Markings

    3. Left & right hearing aid markings There is a red or blue marking to tell you if it is a left or a right hearing aid. The color mark is located on the shell (text printed in red or blue), or shell is colored red or blue.

  • Page 13: On/Off

    4. On/Off The battery door is also the on/off switch. Closed battery door = hearing aid is on Opened battery door = hearing aid is off When you switch on the hearing aid you may hear a start-up melody.

  • Page 14: Batteries

    5. Batteries Remove the Open the Place battery in the sticker from the battery door. battery door with the new battery. “+” symbol facing upwards. If it is difficult to close the battery door: Check that the battery is inserted correctly and the “+” symbol is facing upwards.
  • Page 15 • Checking the marking on the inner side of the battery door. • Checking the following table. Model Zinc air Color ANSI battery marking on code code size package Phonak Virto V-nano yellow PR70 7005ZD V-10 NW O yellow PR70 7005ZD V-10 O, V-10 yellow PR70 7005ZD...

  • Page 16: Putting On The Hearing Aid

    6. Putting on the hearing aid (all models) Take your hearing aid up to your ear and place the ear canal part into your ear canal.

  • Page 17: Removing The Hearing Aid

    7. Removing the hearing aid 7.1 Removing the hearing aid with a removal handle Hold the removal handle and carefully pull the hearing aid up and out of the ear.
  • Page 18 7.2 Removing the hearing aid without a removal handle Put your thumb behind your lobe and gently press your ear upward to push the hearing aid out of the canal. In order to help it along, make chewing movements with your jaw. Grasp the protruding hearing aid and remove it.

  • Page 19: Push Button

    8. Push button Models with this option only: The push button on your hearing aid can have various functions or is not active. This depends on the programming of the hearing aid, which is indicated in your individual “Hearing aid instructions”.

  • Page 20: Volume Control

    9. Volume control Models with this option only: To increase the volume, turn the volume control forwards. To decrease the volume, turn the volume control backwards. The volume control can be disabled by the hearing care professional.

  • Page 21: Adjusting Virto V-Nano With Phonak Minicontrol

    10. Adjusting Virto V-nano with Phonak MiniControl The MiniControl contains a magnet that functions like a remote control to change the settings of your Virto V-nano. Your nano in combination with MiniControl can have various functions or can remain inactive. This depends on your individual settings, which are indicated in your individual “Hearing aid instructions”.
  • Page 22 While the hearing aid is on, hold the magnet inside the ear canal without touching the hearing aid. Promtly remove the magnet as soon as your nano is in the desired program or the volume is ideal for you. If you use a medical device like a pacemaker or ICD device (implantable cardioverter defibrillator), please read the specific user guide to clarify possible impact of magnetic fields to your medical device.

  • Page 23: Care And Maintenance

    11. Care and maintenance Diligent and routine care of your hearing aid contributes to outstanding performance and a long service life. Please use the following specifications as a guideline. For further information regarding product safety, see chapter 17.2. General information Before using hair spray or applying cosmetics, you should remove your hearing aid from your ear, because these products may damage it.
  • Page 24 Daily Daily cleaning and the use of a drying system is highly recommended. C&C line from Phonak is a complete set of cleaning products. Your hearing care professional will be glad to advise you. Never use household cleaning products (washing powder, soap, etc.) to clean your hearing aids.
  • Page 25 Wax protection SmartGuard is a unique SmartGuard wax protection system developed by Phonak. The unique membrane design completely protects your hearing aid from wax and moisture. Cerustop wax guards are also commonly used as an alternative protection system. Please ask your...

  • Page 26: Wireless Accessories

    Phonak DECT phone Phonak TVLink connected to TV * The Phonak ComPilot with neckloop or ComPilot Air with clip to attach to clothing. They also have basic remote control functionalities. For advanced control they can be used with the Phonak RemoteControl App.
  • Page 27 12.2 Communication in noise and over distance The Roger portfolio provides an outstanding microphone performance to help you better understand in noise and over distance. With Roger you can benefit from: • understanding every word in a noisy situation e.g. restaurants, public areas and over distance •...
  • Page 28 Microphone* Body-worn receiver option Note: Only available for Virto V models with telecoil * Some Roger microphones also support input from audio sources via Bluetooth® or cable. Bluetooth® is a registered trademark owned by the Bluetooth SIG, Inc.

  • Page 29: Service And Warranty

    International warranty Phonak offers a one year limited international warranty, valid starting from the date of purchase. This limited warranty covers manufacturing and material defects in the hearing aid itself, but not accessories such as batteries, tubes, earmolds and external receivers.
  • Page 30 Warranty limitation This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not include any services performed by a hearing care professional in their office.

  • Page 31: Compliance Information

    Terminal Equipment Directive 1999/5/EC. The full text of the Declaration of Conformity can be obtained from the manufacturer or the local Phonak representative whose address can be taken from the list on www.phonak.com (Phonak worldwide locations). Australia/New Zealand: Indicates a device’s compliance with applicable Radio Spectrum Management’s (RSM) and...
  • Page 32 FCC ID: KWC-ITEV10O IC: 2262A-ITEV10O Canada Phonak Virto V-10, models M / P / SP FCC ID: KWC-ITEV10 IC: 2262A-ITEV10 Canada Phonak Virto V-13 & V-312, models M / P / SP / UP FCC ID: KWC-ITEV13 IC: 2262A-ITEV13 Canada...
  • Page 33 Notice 2: Changes or modifications made to this device not expressly approved by Phonak may void the FCC authorization to operate this device. Notice 3: This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada.
  • Page 34 interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...

  • Page 35: Information And Description Of Symbols

    15. Information and description of symbols With the CE symbol, Phonak AG confirms that this Phonak product – including accessories – meets the requirements of the Medical Devices Directive 93/42/EEC as well as the R&TTE Directive 1999/5/EC on radio and telecommunications equipment.
  • Page 36 During transportation keep dry. This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides. This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides.
  • Page 37 Temperature during transportation and storage: –20° to +60° Celsius (–4° to +140° Fahrenheit). Humidity during transportation: Up to 90% (non condensing). Humidity during storage: 0% to 70%, if not in use. See instruction in chapter 17.2 regarding drying the hearing aid after use. Atmospheric pressure: 200 hPA to 1500 hPa The symbol with the crossed-out garbage bin is to make you aware that this hearing...

  • Page 38: Troubleshooting

    16. Troubleshooting Problem Causes Hearing aid not functioning Flat battery Blocked speaker Battery not inserted correctly Hearing aid switched off Hearing aid whistles Hearing aid not inserted correctly Earwax in ear canal Hearing aid not loud enough Volume too loud or distorted Low battery Blocked speaker...
  • Page 39 What to do Change battery (chapter 1 + 5) Clean speaker opening Insert battery correctly (chapter 1 + 5) Switch hearing aid on by completely closing the battery door (chapter 4) Insert hearing aid correctly (chapter 6) Contact your ENT/GP or hearing care professional Decrease volume (chapter 8 + 9) Change battery (chapter 1 + 5) Clean speaker opening...

  • Page 40: Important Safety Information

    17. Important safety information Please read the information on the following pages before using your hearing aid. A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. Infrequent use of a hearing aid does not permit a user to attain full benefit from it.
  • Page 41 If batteries are swallowed, Changes or modifications consult your physician to the hearing aid that immediately! were not explicitly approved by Phonak are not permitted. Such changes may damage your ear or the hearing aid.
  • Page 42 IECXXXXX standards. Only suppressed. use accessories approved by Phonak AG, to avoid any electrical shock.
  • Page 43 The following is only Keep magnets (i.e. battery applicable for persons with handling tool, EasyPhone active implantable medical magnet, etc.) at least devices (i.e. pacemakers, 15 cm (6 inches) away defibrillators, etc.): from the active implant. Keep the wireless hearing aid at least 15 cm (6 inches) away from the active implant.
  • Page 44 17.2 Information on product safety Never immerse your hearing Protect your hearing aid aid in water! Protect it from from heat (never leave near excessive moisture. Always a window or in the car). remove your hearing aid Never use a microwave before showering, bathing, or other heating devices or swimming, as the hearing...
  • Page 45 Do not drop your hearing The batteries used in these aid! Dropping onto a hard hearing aids should not surface can damage your exceed 1.5 Volts. Please do hearing aid. not use silver-zinc or Li-ion (lithium-ion) rechargeable Always use new batteries batteries as these may for your hearing aid.
  • Page 46 Special medical or dental Do not use your hearing examination including aid in areas where radiation described below, electronic equipment may adversely affect the is prohibited. correct functioning of your hearing aids. Remove and keep them outside the examination room/area before undergoing: Medical or dental examination with X-ray...

  • Page 47: Important Information: Cell Phones

    18. Important information: Cell phones Some hearing aid users have reported a buzzing sound in their hearing aids when they are using cell phones. According to the ANSI 63.19 (American National Standard Methods of Measurement of Compatibility between Wireless Communications Devices and Hearing Instruments) standard, the compatibility of a particular hearing aid and cell phone can be predicted by adding the rating for the hearing aid immunity to the rating for...
  • Page 48 Note: the performance of individual hearing aids may vary with individual cell phones. Therefore, please try the hearing aid with your cell phone or, if you are purchasing a new phone, be sure to try it with your hearing aid prior to purchase. For additional guidance, please ask your hearing care professional for the booklet entitled “hearing aid compatibility with digital wireless cell phones”.

  • Page 49: For The Us Market Only, Complies With The Fda Regulations

    19. For the US market only, complies with the FDA regulations Warning to Hearing Aid Dispensers A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective...
  • Page 50 (v) Unilateral hearing loss of sudden or recent onset within the previous 90 days. (vi) Audiometric air-bone gap equal to or greater than 15 decibels at 500 hertz (Hz), 1,000 Hz, and 2,000 Hz. (vii) Visible evidence of significant cerumen accumulation or a foreign body in the ear canal.
  • Page 51 Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists. The purpose of medical evaluation is to assure that all medically treatable conditions that may affect hearing are identified and treated before the hearing aid is purchased. Following the medical evaluation, the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be...
  • Page 52 you to wear a hearing aid for a period of time for a nominal fee after which you may decide if you want to purchase the hearing aid. Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician.

  • Page 53: Important Notice For Prospective Noise Generator Users

    20. Important notice for Prospective Noise Generator users The Tinnitus Balance noise generator is a broadband sound Generator which may have been enabled in your hearing aid. It provides a means of sound enrichment that can be used as part of a personalized tinnitus management program to provide temporary relief from tinnitus.
  • Page 54 The noise generator should never be used at uncomfortable levels. For more information visit www.phonak.com...
  • Page 55 Notes...
  • Page 56 Manufacturer: Phonak AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.phonak.com Your hearing care professional:...

This manual is also suitable for:

V90V70V50V30Virto v90-10 oVirto v90-10 ... Show all

Table of Contents